Warburton Place

When my husband and I walked into Warburton Place, we were very impressed by how nice the place was. It was very clean. The people were very professional and very friendly. The rooms were a good size. Their dining area was very presentable, very nice, and very clean. They were doing some sort of artwork when we were there and it looked like the residents were having a good time. They even invited us to participate in what they were doing.

We went to Warburton Place. There's one resident that stood out, and he's outgoing and friendly. We had dinner there and at the dinner table, one resident complained about their food. The chef did good chicken though. Their food was like cafeteria food, but it's served to you. There's not a lot of variety. They try to convince you not to order more. We were there on complimentary and when I wanted to order something, they'd say, "Oh, this is a big portion," so I ended up just ordering one and it turned out, it wasn't enough for me. The staff during the tour was there on and off. She wasn't with us all throughout the tour. The temperature was so awful. I guess in the room you'll have individual control, but in the common area, they keep it at a certain temperature. When I went in there, I felt so warm. I think they use perfume to mask their odor, and it's very strong. You feel like your nostrils are being attacked with this perfume or deodorant. I would suggest they not do that. There's no washer dryer, no dishwasher, and no kitchen facilities in the rooms. The first floor had patios.

My mom has moved into Warburton Place. It's very affordable because it's independent living. They're also affiliated with their own caregiving company that works out of the facility but still its own entity so we have hired them. My mom's got insurance and it was key that there is a very clear distinction between the care company and the living facility because if the insurance has any way of denying the claim for the care, there's any confusion over if the bill is for care or if it's the rent the facility, they'll try not to pay the bill. In this case, they can't do that because it's independent living but we also use their care company and that's worked out pretty well. That enabled us to be able to let her live in her own apartment. I like this place. She's in a studio, which is small, but she has housekeeping, her laundry is done, and she gets 3 meals a day so it's adequate. I am happy with it. We wouldn't be leaving if our problem would be the home care because we could always hire anybody. We don't have to use their home care. We can use anybody we want. The facility is just fine. I don't have a problem with them. There's a housekeeper who's fine, and there are the people who work in the restaurant and they're okay. They can be a little bit unaccommodating if they don't have enough notice but I can understand that. People can't just, at the very last second, decide they need extra meals because they've got company. But sometimes you just don't know what your schedule is. I would say that they have a couple of positions where they have inexperienced individuals, and that has caused a little bit of a problem for us but overall, it's fine and I don't have a whole lot of complaints. One thing I guess I would criticize is that a lot of times, the schedule of events doesn't take place. Like today it was supposed to be art but for whatever reason, there's no art class today. They also frequently have a problem with their church service. The Christian service is on a Thursday and my mom would like to go to that but she hasn't been able to go to any of them since she's been here because they keep canceling them. That's not okay. They do have things going on in the afternoon when she's napping so that's not anybody's fault. It just doesn't work out for her. There are very few things that she is interested in doing and arts is one of them. The bookmobile is also frequently not happening for whatever reason and we don't know why. I think that they have to do a better job at making the activities that they say are going to happen, that are scheduled, and they need to make sure that they happen.

Warburton Place was pleasant and people have a variety of different places where they could walk inside. The staff and the facilities seemed pleasant. The dining room was roomy and I was told that people could order what they wanted. The rooms were roomy enough that someone could get some of their own furniture in there, and there were windows so it was light and airy. The maintenance seemed adequate and good, the place was clean. They had a place that was like a large interior courtyard, and I thought it was pleasant. The person I met seemed very friendly.

The Warburton Place might be the best fit for my grandma. What we really like about it is that it's all in one building. For my grandma, who's 88, we like the fact that she's not going to have to navigate between different buildings. She won't have to go out in the rain to go from her place to the dining hall or to the community room, so we really like that. We like that everything is in one place. We actually really like the fact that they have set mealtimes, so that way there's a sense of community. We really like the fact that they have a care agency on site that we can contact and utilize their services, so we don't have to contact externally. All of the residents and the staff that we met were incredible and very, very cordial. It felt like a dorm, and it definitely felt very friendly. We think it's going to be a really good fit for my grandma. The staff who showed me around was amazing. We're looking at a studio apartment. In the studio, they provide a mini fridge. It's not exactly a kitchenette, so they just provide them in the fridge and a sink. There is washer and dryer on the floor for my grandma to access. They do have downstairs a community kitchen if somebody wanted to cook their own larger meals; they could do that. Housekeeping is included once a week, and linen services are included. We really like that they have large bathrooms that were fully handicap accessible.

Warburton Place was very good, but it doesn't suit my husband because he's a vegetarian and is from India, so he doesn't like the food there. And also, it is only for independent living; he needs a lot of attention day and night. The facility was very good, actually, and excellent. I think the rooms are very good. They have billiards, card games, and a lot of other games. They have a gym, and people can use it. It was an excellent facility. They have a patio. I did not see many people, but I saw one lady, and she was excellent towards us, and she told us everything. She was very good.

I went to Warburton Place. We like it, but they don't have a swimming pool, which was my concern. The rooms were OK. Everything was OK, so I didn't have any problems with that. I was concerned about the swimming pool; other than that, it was nice. The staff who assisted me with the tour was a very nice lady. For my grandkids, she gave us a couple of cookies. It was nice. She was so kind. The room was like an apartment with a balcony. They have a fridge. It was pretty good. I like it. They have everything. They have a gym, a pool table, and a nice patio for barbecuing. The staff was nice. They were so kind and nice. They always welcome you; I like that.

I toured Warburton Place. It was really a good one. I was really happy with them. That was one I would choose if I was to choose one for my brother. The staff was friendly. Everybody was really nice. The staff member was very friendly. She was really thorough on everything. She was answering questions that we hadn't even asked yet. She seemed to know exactly the questions we would have had. She gave us all the information right away, and she was really pleasant. I was not able to taste the food or actually see it, but their menu looked good. When we were walking around, we walked back to the area where they feed everybody, and the chef came out and introduced himself, and it was really pleasant. They were really friendly and nice. The community was kind of homey-looking. The residents there were able to do little decorations outside their front door, and they're like little apartments down the hallway. They put their own little decorations out there on their doorway and stuff, and it just made it look more personal and more homey. Everything was really clean and well-lit. It was just a really nice place. I liked that place a lot.