Caring.com
Caring.com

(800) 558-0653

Pacifica Senior Living Santa Barbara

325 West Islay Street, Santa Barbara, CA 93101

(800) 558-0653

Verified Partner

4.56

(16 reviews)

Offers Memory Care
Top rated on Caring.com

2021, 2022

Photos of Pacifica Senior Living Santa Barbara

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Get cost information
Find out availability
Ask about payment options

Reviews of Pacifica Senior Living Santa Barbara in Santa Barbara, California

4.56

(16 reviews)

  • Facility

    4.3

  • Staff

    4.7

  • Food

    4.2

  • Activities

    4.6

  • Value

    4.3

Top rated on Caring.com

2021, 2022

ELee27

2

August 19, 2023

I am a friend or relative of a current/past resident

I have a very dear loved one at this facility, 2 years or so ago the facility was going through a bit of changes, but things were being done, taken care of and I felt as if my family member was in great care, of course no place is perfect but at first, it seemed pretty darn close. I would love to say that things have been great in general since then, but I just can’t. This facility has so much potential, but what needs to be taken care of, most importantly the residents, are sometimes overlooked, and the word sometimes is generous. I have to say the there are a handful of care takers that go above and beyond, but unfortunately when they’re not there, and you have a more lackadaisical crew (one their phones, nowhere to be found) you may find yourself in a bit of a pickle for sure. Again, the place has so much potential. But I think the staff needs to be more kind, especially to the family members coming to visit. I have been ignored mid sentence, I have been ignored entirely, I say hi to no avail. This place doesn’t feel like a home for my family member and it certainly doesn’t seem like I’m welcome when I come to see them. It’s already such a hard transition for them and for the family and friends. A little kindness goes a long way, and there are the a few who take pride in and genuinely care for people and their jobs, that go above and beyond, and I owe everything to them. That being said, the great ones can’t be there 24/7 very unfortunately. I hope this facility can make a turn around because it can. It just needs to choose to :) No one should pay ANY amount of money to worry, be stressed, lose sleep, and wonder what the HELL is going on. Do better.

Provider Response

We read and respond to each online review, and we take the information and share it with staff as teachable opportunities. We agree that the majority of the staff are very attentive and truly care for the residents but we have made changes due to some of the issues that you mention. Also, we have a new Memory Care Director who considers staff re-training as a priority. The dining service and food are of high quality and we are in the process of improving the activity programs. Most importantly, we are hiring a new Executive Director who we expect will set the tone of excellence. We hope that you will notice the improvements and give us a better overall rating in the future.

human kindness

5

July 16, 2021

I am a friend or relative of a current/past resident

This is my first introduction to a memory care facility (not a perfect world). The amount of responsibility that goes into this type of work is unbelievably challenging most of the time. I have the utmost respect for all that are apart of Pacifica S.B. you are AmaZing Special People. I thank each and everyone of you from the bottom of my heart for all that you do in a day or a night depending on shift. You are compassionate, caring, humorous, loving, patience people. I love you all thank you!!!

Provider Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

Sherri

5

January 29, 2021

I am a friend or relative of a current/past resident

I was immediately impressed with how friendly and sincere everyone was at Pacifica. While there are programs and things to do there, they really focus on getting to know the residents and building friendships. They encourage visiting and family involvement. It's very relaxed and calm there.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Santa Barbara. Thank you again, we hope that you have a wonderful day.

Patricia

5

January 25, 2021

I am/was a resident of this facility

If you want quality care, come here! This team took great care of my father and we are so thankful he was at Pacifica. He was surrounded by love and care.

Provider Response

Thank you so much for your positive review! We are very proud of our community and memory care program. We have a fantastic Executive Director who fosters an atmosphere of acceptance and warmth. She and the outstanding staff genuinely care for all our residents, and their families. We have shared your review with the team and thank you again for sharing.

JF

5

October 11, 2020

I am a friend or relative of a current/past resident

With warmest thanks for all your thoughtfulness and patience with our father. We appreciate everything you did to make our dad comfortable and at home.`

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

LadybugCassandra

5

September 28, 2020

I visited this facility

I wasn't sure of what to expect but I was pleasantly surprised. The staff were friendly and the facility was clean. The residents were also very friendly and looked happy.

Provider Response

Hi Ladybugcassandra, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Santa Barbara. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Valapa

5

September 23, 2020

I am a friend or relative of a current/past resident

In moving a loved one into a facility that will have strangers and new surroundings is a hard decision and one that should be taken seriously with where their new residence will be. The staff made this decision easy for us. They were so warm and welcoming in the interview process and was genuinely interested in our mother and her likes, dislikes, demeanor, and overall persona. The rooms are new and well thought out. I like the fact that the facility is smaller, which allows more one on one attention. There are plenty of activities throughout the day and the food seems great. The first day my mom was given a manicure she enjoyed. The staff is very loving and attentive. To date we feel we made the right choice for our mother. Thank you staff of Pacifica, you made a very difficult decision, not so difficult.

Provider Response

Thank you for you review! We are pleased that we were able to make you feel at ease during this difficult decision. We are committed to supporting residents and families as they transition into our community.

BB4257

5

September 22, 2020

I am a friend or relative of a current/past resident

Pacifica Santa Barbara is a beautiful community with a lot of outdoor space. My Uncle loves to sit on the patio every morning and in their garden area every evening. The team there really knows what they are doing. Their staff are able to calm even the most agitated people in a kind and gentle manner. They are worth their weight in gold.

Provider Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

julie.g.

5

September 18, 2020

I am a friend or relative of a current/past resident

Pacifica Senior Living Santa Barbara Is a very nice Senior living residential facility with patients with demenia and others like. The rooms are clean, with a sink, two closetes and drawers. Some room have a jack and jill restrooms or a single restroom. Rooms may be single occupancy . There is a living room area with couches, chairs , TV,and a piano. There is also two courtyards for residents and families to visit in. There is a full menu service with meals from the chef served meals and snacks The caregivers knows each person by name and make them fill important. I liked how the rooms are set up so you can take a walk down the hall and make a complete loop. The staff seem very warm caring and friendly to visitors and residents.

Provider Response

Thank you for reviewing Pacifica Senior Living Santa Barbara. We are pleased that you like the amenities offered at the community and that the staff were warm, friendly, and caring. We are committed to providing a top quality customer service experience.

Karen Elizabeth

5

September 16, 2020

I am a friend or relative of a current/past resident

My dad is very well taken care of. He loves the food and enjoys the kind staff.

Provider Response

Thank you for your review. We strive to provide the best care for our residents. Our culinary team works hard to provide a comfortable dining experience for each of our residents. We look forward to continuing caring for your father and serving your family.

Ray Saavedra

5

September 16, 2020

I visited this facility

My Mother got her Birthday celebrated 3 times with 3 different cakes! I guess they wanted to make her 93rd an unforgettable event! Thank you for that!!

Provider Response

Thank you so much for sharing your positive experience. We are pleased that we were able to make your mother feel special on her birthday.

Sweezytouch1

4

September 16, 2020

I am a friend or relative of a current/past resident

The facility is clean and bright. It is very inviting, the staff is attentive. The director is very hands on and very informative. The facility cleanliness and staff’s professionalism is very refreshing. I would recommend this facility to others.

Provider Response

Thank you for your feedback. We are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Santa Barbara.

PD Hightower

5

September 16, 2020

I am a friend or relative of a current/past resident

We received a complete vertical tour of the facility prior to our loved one entering. Once we spoke with the Executive Director, we felt very positive and informed. Mrs Moore answered all of our questions, seemed very knowledgeable about Dementia. Mrs Moore listened to our needs, she explained things in detail so that we could understand. She didn’t use jargon , nor did she Sugar coat anything. Very professional and knowledgeable. Once our loved one was admitted, we noticed a calmness. The facility is clean, and very tastefully decorated(calming and pleasing to the eye). the staff is courteous, treats the residents with respect. There is always something for the residents to do. We are very happy that our loved one is at this facility. The management team Mrs Moore & Ms Santiago are a great asset to the facility. I consider them the “great dynamic duo because of their knowledge, dedication and the caring staff & services they provide. Mrs PD Hightower

Provider Response

Hello, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Santa Barbara. Thank you again, we hope you have a wonderful day!

Glenda

5

October 8, 2018

I am a friend or relative of a current/past resident

Checked it out a couple of times before having my husband become a resident of it. I am pleased with the care he is getting and one thing I really am pleased about is that hospice care can be provided there if needed.

Provider Response

Thank you Glenda, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Santa Barbara.

SS

3

March 28, 2018

I visited this facility

I visited Pacifica Senior Living Santa Barbara. It has an enclosed feeling to it, and you have to buzz to get in and out of the gate. It seemed darker than the other place I visited. It's an older building that needs to be updated to look newer and brighter. The staff was very nice. They have outings, TV, and three meals a day.

Provider Response

Thank you for sharing your experience, we're disappointed to hear that it was not a positive one. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience.

Kara763735

4

March 27, 2017

I visited this facility

The community had gone through some remodeling and renovations. The administrator was a registered nurse. She was very nice and took me all through the community. They have daily activities like music, and they go out in their van periodically. It was one of the older and smaller communities that I went to, not quite as fancy, but I think they’d do a good job.

Provider Response

Hi Kara, Thank you very much for taking the time to leave us this positive 4 star review. Your opinion is very important to us. We are proud of our community and the exceptional level of care we provide. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Costs for Pacifica Senior Living Santa Barbara in Santa Barbara, California

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,500

Starting Price

Services and Amenities of Pacifica Senior Living Santa Barbara in Santa Barbara, California

Costs

  • All Inclusive Rent
  • Entry Fee

Room and housing options

  • Companion Suites: We offer companion suites
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

About Pacifica Senior Living Santa Barbara in Santa Barbara, California

Pacifica Senior Living Santa Barbara is a 36 bed memory care community located in beautiful down town Santa Barbara, just blocks from Santa Barbara Cottage Hospital and various other medical offices. Large courtyards, gardens and fountains offer a tranquil setting for residents. Spacious common areas allow for social gatherings and entertainment. Residents and family enjoy the unique size of Pacifica Senior Living Santa Barbara, offering the amenities, care and staffing of a large community yet maintaining the intimacy of small homes.

Map of Pacifica Senior Living Santa Barbara

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

mother and daughter online shopping

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Santa Barbara County, CA

  • Ventura County
  • San Luis Obispo County
  • Los Angeles County
  • Kern County

Senior Living Communities near Santa Barbara, CA

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.