Carlton Senior Living San Jose

Offers Assisted Living, Independent Living, Continuing Care Communities, and Memory Care

23 Reviews
380 Branham Lane, San Jose, CA 95136
Call (800) 385-2527
Carlton Senior Living San Jose (800) 385-2527

Reviews of Carlton Senior Living San Jose

23 Reviews Write a review
(2 Reviews)
(4 Reviews)
(4 Reviews)
(1 Review)
(1 Review)

Assisted Living Reviews for Carlton Senior Living San Jose

June 10, 2016

By Caringvisitor002145332

I visited this facility

Carlton was nice, a little bit dated, and very pricey. They had a lot of people there who were nice, but it seemed very busy, so people may not have time for you.

March 30, 2016

By Visitor121946050

I visited this facility

The Carlton was very nice but more expensive. It’s just too expensive and didn’t have outdoor balconies. So that was another concern we had because my parents like the outdoors.

December 25, 2015

By Visitor32

I visited this facility

Carlton Plaza of San Jose is my favorite place among all the facilities I've visited, but they are very pricey, and it has a two-month waiting list. What I like about it is it has less walking and more flexibility for people who have mild dementia. It looks like they have a lot of activities, and I also like the looks of the place. The one thing I don’t like is that the rooms are smaller than the other places.

Provider Response

Thank you Visitor32 for your kind review. We are so pleased to hear that Carlton Senior Living in San Jose was your favorite place out of our many competitors. With so many options of what to do and where to go, inside and outside, we find that our residents of all needs feel safe and fulfilled. Being that we are in such high demand we do have a wait-list at this point but we will continue to keep in touch with you and your loved ones throughout this process. Thank you again for your time and please come visit us again soon.

December 20, 2015

By Liza5

I visited this facility

Carlton Plaza was very nice, but the apartments were small. It’s expensive, and everything you want is an add-on. The staff was very nice and hospitable. It was very clean too.

October 30, 2015

By CaringDaughter8

I visited this facility

I really liked the community and loved the activities, but Carlton Plaza doesn’t have balconies. They did have a lot of walking areas, however. I just got a really good feel from that place. Out of the two I have seen so far, I liked this one the best. It’s more amenable to my mother having a dog. My mom needs more care, and they also have a memory care unit, which I really like. The staff was helpful. The director was wonderful. I asked her a lot of tough questions, like, "How do you train your people?" She also told me they’re family-owned.

August 31, 2015

By Caring112293250

I visited this facility

We did visit Carlton Plaza of San Jose, and it's a beautiful facility. We met one staff there, and she was really great, very friendly, and helpful. The facility was beautiful, gorgeous property. I got to see inside an actual room which I appreciated, and that was good. Our experience is very good.

October 18, 2014

By Caring94059150

I visited this facility

Carlton Plaza is also fairly new, clean and friendly. They had activities like a piano recital going on. The dining area looks really nice, with high ceiling and a buffet meal. The staff was very friendly.

September 27, 2014

By Tamarah

I visited this facility

Carlton Plaza is like a resort. I saw their one bedroom and it’s beautiful. The dining room was like a fine restaurant. They do have a memory care section. I had no issue with them as far as cleanliness. The staff was great; they have really nice people that showed me around and gave me information. They were very responsive, but the price was outrageous. It was closer to me though.

February 28, 2014

By Caring78249350

I am/was a resident of this facility

I am contented here in Carlton Plaza. I like the kindliness of the staff and the way they work so efficiently. I like the food very much and for the most part, they offer you an alternative. We have activities like outings and regular trips to San Francisco, Monterey and all over. We have parties and movies regularly. They keep everybody busy. They are very good and I would recommend them to others.

September 11, 2013

By Sally13

I am/was a resident of this facility

I moved in to Carlton about eight or nine weeks ago. The place is very clean and very pleasant. It was not expensive. It's the nicest place that I looked at. I like their terms and I just don't think I could do any better but to be here. They provide all the food and it's good. They show movies. They have yoga lessons and have church mass.

July 12, 2013

By CaringD

I visited this facility

I visited Carlton Plaza of San Jose. We just met with the director and she was one of the most amazing human beings I ever met. In terms of the way they treat their people, because we saw a lot of interaction, they get the star. It is definitely up there. The apartment that I saw was clean but it was not a right fit for my mom.
See all Assisted Living reviews (15) See fewer reviews

Independent Living Reviews for Carlton Senior Living San Jose

May 03, 2015

By Caring106337350

I visited this facility

It was closer to us, and it was pretty good. I was a little more comfortable at the Carlton probably because it was a dead-end street and it just seemed a little bit better. We had a good visit there.

March 27, 2014

By Lori26

I visited this facility

We didn't have a tour at Carlton Plaza because we didn't have a comfortable feeling when we walked in. There was so much hustle and bustle right there at the entrance. There was just a lot of business going on right there. When you walked, in there were all these people. When you walk a little farther, the desk was to the right, and the dining area was to the left. The place where they ate looked like a restaurant. We had to wait quite a while to see and talk to somebody. It seemed to fit more to people who were residents and just living there. We were concerned that in that place, my mother might just walk out with a group of people. We were not able to see the unit.

July 29, 2013

By Craig4

I visited this facility

Carlton Plaza was very nice. My mom, didn't liked the room because it was studio and she wanted a one-bedroom apartment, but everything else was really good. I liked it because they have memory care. The staff was really helpful. They had swimming, the had a lot of stuff on health, they had a diabetes workshop and a whole lot of other workshops. I would recommend it to other.
See all Independent Living reviews (7) See fewer reviews

Continuing Care Retirement Community Reviews for Carlton Senior Living San Jose

Costs for Carlton Senior Living San Jose

Cost of Assisted Living

Obfuscated cost

Starting Price

Click to unlock price

Cost of Independent Living

Obfuscated cost

Starting Price

Click to unlock price

Cost of Memory Care

Obfuscated cost

Starting Price

Click to unlock price

Photos of Carlton Senior Living San Jose

Services and Amenities of Carlton Senior Living San Jose


  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $4395/month
  • Independent Living Starting At: $3995/month
  • Memory Care Starting At: $7395/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals
  • Dining Extra: Restaurant Style Dining


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • General Store
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Security Gate
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Games
  • Religious Services
  • Lectures Discussions
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Computer Class

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Diabetic


  • English


  • Resident Capacity: 183
  • Minimum Age: 60
  • Pets: Yes


  • State Licenses: 435200727

About Carlton Senior Living San Jose

Carlton Senior Living San Jose balances value and resort style living in Silicon Valley. From the walk-around aquarium in the front lobby to the living room designed for entertainment, this community inspires residents to make the most of each day. The common area focuses on amusement and features a grand piano, classic movies on the big screen and a stage for professional entertainers.

The Carlton Senior Living experience begins the moment you move in. Our move-in consultation ensures a plan is in place for both resident health care and best life needs. We work with you to create a Personal Expressions activity program and to gauge the level of personal care needed. Ongoing Family Connection Conferences help us monitor resident lifestyle changes and adapt to their healthcare needs accordingly.

Our dining options cater to residents' taste and day. All-day restaurant-style dining services, a 24-hour cafe and room service on request serve residents who are on the go or ready to relax at the end of the day. The richly appointed common areas, library, game room, and patio complete the total living experience.

Map of Carlton Senior Living San Jose

Get Costs

Get Costs

Carlton Senior Living San Jose

  • By submitting this form, you agree to's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.