Sunrise of Sabre Springs

Sunrise of Sabre Springs had all the amenities like maid service, meal service, and laundry service. The staff was very nice. They was a musical activity. I was able to see an apartment. It was very nice, clean and well organized.

After a year at Sunrise, for both of our 91 and 92 year-old grandmothers, we still have great things to say about Sunrise and their staff. One grandmother is reasonably independent and can take care of her basic daily needs (with a lot of help from the Sunrise care team). While the other requires additional care because of her mobility and memory challenges. Both have been able to successfully integrate into the Sunrise community, make interesting friendships, participate in most of the activities, and enjoy the weekly outings (parks, museums, casino, restaurants, beach and mountains). They have come to realize that simple exercise, a great diet, and social interactions are key to creating a happier life-style. One noticeable change is their focus on what they are going to do today, as opposed to what they can no longer do, i.e. driving. We get a lot of questions about what it is like at Sunrise now that over a year has passed and we have had an opportunity to experience their services and community. Here are key examples of what we have experienced: • Their medical team quickly diagnosed an upper respiratory infection that was causing her blood pressure to drop to unsafe levels and rushed her to the ER. The were completely on top of the situation, monitoring her vitals every day and took decisive action. • Every time we visit Sunrise we are greeted by name. Why is this important – the staff takes the time to get to know us and how they can better meet our needs and concerns. Sunrise has had very little staff turnover, so it is much easier to build a relationship with the staff that is used to communicate what is going on with the grandmothers each week. • We still receive the monthly status calls from the care director updating us on the care they are providing and how well the grandmothers are doing – socially, physically, mentally. At every opportunity they seek our input – how are we doing? How can we improve? • Prior to coming to Sunrise one grandmother lived at another local assisted living facility for over a year. During that time, we had nothing but monthly issues with the billing. We were constantly over billed by $100-$1,000 each month. It took hours of my time each month to correct their mistakes. At Sunrise we have had no billing errors. They know what they are doing, and the support staff is competent. • So, what don’t we like? Honestly, I haven’t found any issue that impacts the care my mother is receiving. Sunrise has earned my respect.

Mom passed away peacefully yesterday on January 3rd. Michelle, you in particular, were so impressive with your knowledge of so many people in the industry, and just the way you presented yourself, and the confidence you conveyed…..well…… all that gave me GREAT confidence in Sunrise which was HUGE for my family towards the end of Mom’s life. I will most certainly recommend you to anybody and everybody who was in our situation. Thank you for working with me and being there for if and when Mom need that next level of care. Mom had a full and blessed life and it was just her time. No regrets. We did the best we could and she really appreciated it !

Sunrise of Sabre Springs was excellent, and I was really impressed with the staff’s professionalism and competence. They had a director who seemed to be very committed to hiring the best people and training them well, and they stood out in that regard. The facility was nice and more like a resort hotel. They went on a bus to outings and appointments.