We have my mother moved into Wellbrook. This was actually a place that my sister knew from a friend of hers, so it was like the first one we happened to drive by and look at. The reason we chose it was my mother because they let her have both her dogs. From the information I got from other places that sent me emails, they only took one small pet, and she had two. The other nice thing really when we went and then saw the apartment was that they had a little sink, a refrigerator, and a microwave. I don't know if the other ones did or not, but she liked the fact that she can have a frozen dinner or something if she doesn't want to go to the dining room.
She hasn't been to anything yet; she's only been there a couple of weeks, but they have an art studio, and they take them to the different restaurants and movies. They also have the usual bingo. They do have an option where you can have them manage her medication, her doctor's visits, and everything, but she is managing her medication, so we are not using that service right now. One other thing that is totally different is their point system. The services go by so many points, and that's where the cost is. Whereas I noticed in some of the brochures that other places sent me, there was just a flat fee for these things that they did whether you needed all of those things or not.
The staff is nice overall. I think it is a fairly new place, so there are still some training issues that are going on. There have been a couple times when they forgot to take her to dinner, and we were there, but she does have a pendant that is like a medical alert thing, so that she can call them. I don't know if it’s the transition or training thing or what happened that they forgot her, but they are working on that. So they were responsive to our concern.