Brookdale Rancho Mirage

Offers Assisted Living and Memory Care

21 Reviews
72201 Country Club Drive, Rancho Mirage, CA 92270
Call (800) 385-2527
Brookdale Rancho Mirage (800) 385-2527

Reviews of Brookdale Rancho Mirage

21 Reviews Write a review
(2 Reviews)
(4 Reviews)
(3 Reviews)
(1 Review)
(1 Review)

Assisted Living Reviews for Brookdale Rancho Mirage

December 30, 2015

By Eric25

I visited this facility

We took a tour of Brookdale. The ratio of nurses to patient was not as good and the staff was not as professional. The people who gave us the tour were very nice, but some of the questions we asked were not answered. The rooms seemed to be clean.

December 29, 2015

By Caring121430750

I am a friend or relative of a resident

I have visited a friend in Emeritus at Rancho Mirage. Overall, my friend's stay in that community was not good. They were short-staffed. At that time, my friend just had a surgery and couldn't walk, so she needed assistance to be able to get to the restroom. She called for a staff member and no one came after an hour. It turned into a bad situation, and she ended up in a hospital. The staff was not that helpful and accommodating at all. Also, they just had basic rooms with two people usually sharing a room.

Provider Response

We appreciate you sharing your concerns with us. Please be assured the safety and well-being of our residents is our first priority and we share their concerns as well as the concerns of their families. We will share your feedback with our management team.

October 31, 2015

By Anonymous118878750

I visited this facility

Brookdale Rancho Mirage was a much older building. Their community rooms and all of their things were much smaller. They showed me an area where they have classes, and there was room for maybe 10 or 12 people, as opposed to the other places that have good-sized rooms. Their facilities were much smaller. However, they did have the best closets.

July 20, 2015

By Anonymous110982850

I visited this facility

I loved Brookdale Rancho Mirage. It was great, but it was too expensive. I sat and talked with a lady, and she gave me a tour around it. They had everything. I would love to put my mother in there. It was impressive.

May 15, 2015

By Caring106497850

I am a friend or relative of a resident

Brookdale Rancho Mirage is the nicest one, it's economical, and they have all the services that she needs. The staff is doing a great job. The food is very good. It is recommendable because of its service and price.

April 18, 2015

By Caring104740550

I am a friend or relative of a resident

My uncle is in Brookdale assisted living (Brookdale Rancho Mirage). I love it, and he loves it. Their staff is very friendly and very helpful. However, I have some problems with the nurse. I don't know if she is over worked or what, but there have been times when the nurse does not inform me of things that I need to know. The only other problem that I have is with the billing, and I am trying to have that straightened out right now.

February 10, 2015

By David101832350

I visited this facility

Brookdale Rancho Mirage was very high end. It was a beautiful facility. I do not know if we would want to pay that kind of monthly amount, but there was some interesting things that they do periodically with incentive plans and care plans that might make it a little more reasonable. The staff was awesome. We had a great conversation, and we talked about a lot of different things.

November 17, 2014

By Caring97814950

I visited this facility

I liked Emeritus. I thought it was a good facility. It was attractive, clean, and seemed to be well run. The people there seemed to be well cared for. The rooms seemed to be nice, and they had their own bathroom. I really thought that it was attractive. The people seemed to know what they were doing, and I thought it was a good quality facility. They seemed to have a variety of activities during the day.

October 07, 2014

By Caring87148450

I am a friend or relative of a resident

I liked the Emeritus because they were really nice to my mom -- very, very kind, very caring, and very helpful. They helped us with all of our paperwork, and I liked the care that my father got the most because the nurses were just sweethearts. They helped him with everything and encouraged him when he was giving up, and I thought that was good. My parents felt comfortable there, so I would recommend it to other people. I felt like they got good service and lots of help.

August 27, 2014

By James93423750

I visited this facility

Emeritus was much too big for what we were looking for. We wanted something more intimate than that. We didn’t spend a lot of time there and decided that the multi-story complex would be too overwhelming for my mother-in-law. We just got to see one room. It was occupied. The owner or the occupant of the room was kind enough to let us look in there. Once again, it was very nice. It appeared to be a really excellent facility. Everybody was super nice and worked with us. I thought it was great; however, it is not the kind of place that we’re interested in.

October 25, 2013

By Eino

I am a friend or relative of a resident

I was impressed with the cleanliness of Emeritus at Rancho Mirage. The facility is quite good. I like the room sizes. My wife is in a shared room, but the rooms were quiet large. Right now, she is just the only one occupying that room. The facility is also less expensive than other places. I just don't know too much with regards to the activities. I was impressed with the people who worked there as they are very friendly people.

October 09, 2013

By Waterbill

I visited this facility

We visited Emeritus at Rancho Mirage and they did not have any floor plan that attracted us. The staff were helpful to us.

January 28, 2012

By Thad

I visited this facility

Lovely place, was in my top 3 of all the places I visited. Found 1 other place that more suited what I was looking for and closer to my home.
See all Assisted Living reviews (18) See fewer reviews

Memory Care Reviews for Brookdale Rancho Mirage

Questions about Brookdale Rancho Mirage

What ongoing training does the staff receive in dementia care?

Monthly Brookdale trainings including redirecting, behaviors, etc...

Describe the overall population of assisted living residents at Brookdale Rancho Mirage. What is their average age? What are their favorite things to do?

Average age is about 87. Residents from 61-101 years old. Most Residents absolutely love our every day happy hour and big events (i.e Casino Night). Love to socialize. Family oriented environment.

What programs or activities does Brookdale Rancho Mirage offer to enrich residents' well-being?

B-Fit, Balance Classes, Water Aerobics, Crossword Puzzles, IPad class, Happy Hour, Face-timing with relatives out of state, Pet therapy.

What places are near Brookdale Rancho Mirage or within walking distance for assisted living residents to enjoy?

Restaurants, Hospital, Grocery Stores, Shopping outdoor mall.

What transportation services does Brookdale Rancho Mirage offer to assisted living residents?

Bus transportation as needed, private companion in Brookdale vehicle.

What makes the chef or dining program at Brookdale Rancho Mirage exceptional? What kind of menu can assisted living residents expect?

All-Day Dining, Restaurant style, open seating, 5 star service, provide special diet orders if needed.

What safety features or security measures does Brookdale Rancho Mirage offer to assisted living residents?

Emergency Alert Pendent, 24 hour supervision, LVN's on staff, grab bars, roll-in showers with built-in bench, hand-held shower, personalized care plan.

How does Brookdale Rancho Mirage keep residents' families informed about their loved ones?

Mailings, monthly calendars, phone calls, monthly meetings.

What is the care staff-to-resident ratio at Brookdale Rancho Mirage during daytime and nighttime hours?

Depends on our acuity. Changes periodically.

If Brookdale Rancho Mirage accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Very Pet-friendly! Hosted a Dog Show. Outdoor dog run area with a doggy station.

What ongoing senior care training does the staff receive?

Monthly trainings required by Brookdale, State, and partnering with therapy department.

What safety features or security measures does Brookdale Rancho Mirage provide to protect residents who wander?

Memory Care. Secured environment. Unable to access entry or exit without key code. 24 hour caregivers/med techs.

What programs or activities does Brookdale Rancho Mirage offer to keep residents engaged? How does the staff engage residents' long-term memories?

Exercise programs, poker/blackjack/bridge clubs etc. Resident Programs Manager to encourage engagement.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Health and Wellness Director. Partnering with primary physician. Care is updated as needed when there's a change of condition.

What techniques does Brookdale Rancho Mirage use to support memory care residents during mealtimes?

Fresh program, one on one assistance with feeding if needed.

How does Brookdale Rancho Mirage keep residents' families informed about their loved ones' health?

Change of condition meetings. Updating care plan meetings.

Describe the neighborhood around Brookdale Rancho Mirage. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Located on one of the main streets. Across the street from Eisenhower Medical Center!

Is Brookdale Rancho Mirage affiliated with a hospital if more care is needed?

Brookdale Rancho Mirage offers 3 levels of care including AL, MC, and SNF. Great relationships with Eisenhower Medical Center and Resident's PCP's.

Photos of Brookdale Rancho Mirage

Services and Amenities of Brookdale Rancho Mirage

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Party Space
  • Golf
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Pool
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Emergency Call System

Health services

  • Skilled Nursing
  • Hospice Care
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Games
  • Religious Services
  • Book Clubs
  • Wii Sports
  • Fitness Room
  • Yoga
  • Arts And Crafts
  • Activities Extra: Computer Class

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guests At Mealtime


  • Low Fat
  • Low Salt


  • English


  • Respite Care
  • Minimum Age: 65
  • Pets: Yes

Range of services

  • Physical Therapy
  • Occupational Therapy

Training Areas

  • Memory Care Training


  • Licenses: License #AL336426512/License #SNF250000759/PCOA #240
  • State Licenses: AL336426512, 250000759, 240

About Brookdale Rancho Mirage

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

Map of Brookdale Rancho Mirage

Get Costs

Get Costs

Brookdale Rancho Mirage

  • By clicking "Get Costs", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.