The Springs At The Carlotta

Offers Independent Living and Nursing Homes

18 Reviews
41-505 Carlotta Drive , Palm Desert, CA 92211
Call (844) 334-3818
The Springs At The Carlotta (844) 334-3818

Reviews of The Springs At The Carlotta

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Independent Living Reviews for The Springs At The Carlotta

July 13, 2015

By Thomas110509350

I am a friend or relative of a resident

I think it is very well-done, and the facilities are really superb, so I only have positive things to say about The Fountains. They have the usual gamut of some chair exercises and painting. Of course, the family member that is there was a painter, so it kind of carried the theme for him.

May 27, 2015

By Robert107428650

I visited this facility

I visited The Fountains. The staff was very good. The rooms were very nice. The grounds were very spacious. They had a lot of activities. It was attractive, and they had a lot of pluses. The food was very good.

March 15, 2015

By wilmaflint


This facility have skilled nursing, assisted living and independent (casita or apartment) living. If you're independent and can still go around without help, the casitas is the perfect place for you. But if you're sick/weak and need help, I would not live in this place without my own trusted private caregiver especially in the assisted living where the employees are rude and lazy. Caregivers in the assisted living are nice if the client is still alert and can still tell family and relatives what's going on, but if the clients are confused and needs help all the time this is not the place to be. they yell to the elderly that always ask for help. They will discourage you to get your own private caregiver, they will tell you that you don't need private caregivers because the have caregivers 24/7. But the moment you call for help it takes them 45 minutes to 2 hours to respond, sometimes no response at all. And if they come in to help you often times they are grouchy. They don't want you to get private care because they don't want someone to witness what they do to the confused clients/residents.
Provider Response

I am sincerely sorry to see that your experience did not meet your (or our) expectations. We strive to show care and attentive kindness to all our residents at all times, in all areas of our community. I will share your review with our entire team and discuss. If you would please call me at 760-346-5420 ext. 7712 I would sincerely appreciate learning more about your experience. Sincerely, Lisa Hollinger, Executive Director

October 27, 2014

By Caring1429

I visited this facility

The Fountains at the Carlotta was nice but it's not for me. The rooms were very nice. The facility looked nice. It appeared that they have updated the place.

September 29, 2014

By Ed25

I visited this facility

The Fountains at the Carlotta was nice. It is a buy-in and it is only one meal a day. Not that you can't purchase others, but I think you are paying enough not to have to do that. They had very nice-sized rooms, very nice-sized porch, a nice-sized pool outside, and a courtyard.

December 20, 2013

By fitefire4u

I am a friend or relative of a resident

THis was a all in one facility. Rehab, skilled nursing, assisted living and retirement community. My mother was there for 5 weeks after she broke her hip. The facility was wonderful. The nursing and physical therapist were great and very caring.

October 30, 2013

By Caring71982950

I visited this facility

The one I liked best was The Fountains and that's probably the most expensive one also. I liked it because it was on a big 20 acres. It was very open and you didn't feel like you were in a little apartment somewhere. The few people that I did see were lovely, very well organized, they seemed happy and were extremely gracious and showed me everything. One woman worked with me the whole time and it was excellent. They had casitas and apartments and she took me to both of those facilities. She also took me to the room doing a complete interior remodel and she said you can pick everything like the flooring. That it was being updated is wonderful because it was not bad but it was older. I thought it was just an A+ sort of place. I asked what the average age was and she said 83. That determined it wasn't for me. I know I wasn't ready for that.

June 25, 2013

By Dolors H.

I am a friend or relative of a resident

The Fountains is not a large facility. I really wasn't impressed at all. I'm probably misrepresenting it because I was visiting a friend who was recovering from surgery and she had her own room and it was quite small. She had some of her things in it, but to me no matter what you did to it, it would still be like a hospital room. Their dining room was very mediocre. They didn't have tablecloths or decent chairs. That probably wouldn't bother other people but to me it would make a difference. Their food also was mediocre.

May 08, 2012

By Donda

I am a friend or relative of a resident

I visited a dear friend in this facility and found it to be lovely. There were three different places to eat at almost anytime you choose. The formal dining rooms was so pretty and comfortable that you would never guess that it was in an assisted living facility. All the clients that I met while visiting my friend seemed very happy and were enjoying each other's company. My friend needed to be taken to and from medical appointments and this was always done on time and with professionalism. The area where this facility is located is close in to all your needs but set back off a well traveled street on a short street that doesn't go through. It is gated and manned 24 hours a day for security. I highly recommend this to any of you or your loved one.

February 28, 2012

By kenito

I am/was a resident of this facility

I had a wonderful experience in my stay. I highly recommend this facility.
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Costs for The Springs At The Carlotta

Cost of Independent Living

$ 1,234

Starting Price

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Photos of The Springs At The Carlotta

Services and Amenities of The Springs At The Carlotta


  • Resident Capacity: 59


  • Independent Living Starting At: $2300/month

  • About The Springs At The Carlotta

    Located in a pristine desert foothills setting, The Fountains at The Carlotta in Palm Desert, CA is an extraordinary retirement community with beautifully landscaped grounds that complement the stunning desert and mountain vistas. Our gated entry and secluded location provide the utmost in privacy while keeping you close to the best the area has to offer. Attend a polo match at El Dorado Field. Shop to your heart's content on El Paseo Drive, then take in a Broadway show at McCallum Theater. Hike through desert splendor at Joshua Tree National Monument. Improve your swing at one of 150 nearby golf courses. Whatever you delight in, The Fountains makes it possible.

    The Fountains at The Carlotta offers services and amenities to bring out the personal best in everyone, and to allow residents the freedom and independence to choose whatever they wish to do or to be. Services are expertly performed by dedicated, well-trained professionals and are tailored to meet the residents' needs and desires.

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