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Somerford Place of Northridge

Offers Assisted Living and Memory Care

24 Reviews
2015
8700 Lindley Ave, Northridge, CA 91325
Call (800) 385-2527
Somerford Place of Northridge (800) 385-2527
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Reviews of Somerford Place of Northridge

24 Reviews Write a review
Food
(1 Review)
Staff
(2 Reviews)
Facility
(1 Review)
Activities
(1 Review)
Value
(Not Rated)

Assisted Living Reviews for Somerford Place of Northridge

May 25, 2018

By MP

I visited this facility

Pacifica Senior Living Northridge charges too much money. The place was good and close to me, but it was too expensive.
Provider Response
Hello Mp, thank you; we appreciate your feedback. We are sorry to hear that you feel this way and wish you well. We hope to be of service to you again in the future. Please feel free to reach out to us at any time. Best wishes, Pacifica Senior Living Northridge

April 02, 2018

By sweetflower

Other

You could not find a more loving staff or warm and precious residents. It's inviting, clean, and is filled with so much caring. The nurses will find every way to make your family member feel safe and loved. My Mom stopped eating and drinking with the progression of Alzheimer's, every nurse, Med. Tech, caregiver, kitchen staff; all pitched in to help Mom eat and drink. They took the Ensure and turned it into a Chocolate Mousse Delight, and thickened her water and juice so she could swallow, even post massive stroke. I thought we were going to lose her, but Pacifica Staff do everything to make sure she is healthy, happy, and loved, my daily prayer for Mom. You could not find a more loving environment for your treasured family member. I feel so blessed for all the love that surrounds my Mom and other residents. Even the wonderful, caring staff that greet you as you walk in, and on the phone, know you by name, kind of like Cheers! If you want to visit this amazing place, tell them, Lisa sent you! Feel free to message me; I am so thankful for the amazing care they have provided my lovable Mom. Pacifica staff and residents are so thoughtful, wonderful, and a pure delight. Oh, and their activities are unsurpassed! They take such care to fill our family member's day with so much joy! My Mom is Irish, and they had three different, amazing entertainers from afternoon to the early evening on Saint Patrick’s Day! It was so much fun! Residents and Staff were dancing and singing along! It would warm your heart! They take great care in everything they do! We are so blessed to have found Pacifica! They are true to their greeting, "Welcome Home!"
Provider Response
Thank you so much for your positive review! We are very proud of our community and memory care program. We have a fantastic Executive Director who fosters an atmosphere of acceptance and warmth. She is outstanding & her dedicated team genuinely care for all our residents, and their families. Thank you so much again for your feedback! We hope you have a great day!

December 18, 2017

By Mark

I visited this facility

Very caring staff. Caregivers treat you with dignity and respect. It’s a great place I call home. Daily activities and weekly outings. It is like one big family.
Provider Response
Thank you for your positive review! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! We have a great staff and genuinely care for all our residents, and it shows.

November 03, 2017

By Joannie b.

I am a friend or relative of a current/past resident

Our family is both ecstatic and relieved that my Uncle is being given the greatest of care at his home at Pacific Senior Living in Northridge. Cristina is a fantastic Director and always shows care for the individual resident and their specific needs She listens and makes necessary changes when needed. The staff and nurses are first rate and spend the time to make sure details are taken care of. The director of activities is also wonderful and open to ideas. The meals are healthy and delicious and the daily activities keep the residents engaged and challenged. There is always music and singing and my Uncle's favorite activities are the field trips two to four times a month.
Provider Response
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again!

September 19, 2017

By atrebor

I am a friend or relative of a current/past resident

The atmosphere is upbeat and the people are caring, welcoming and loving including the administration, the caregivers, and the staff.
Provider Response
Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

September 07, 2017

By Pacifica SL

I visited this facility

Extremely happy with the care I see provided here. The day trips are also great. The Executive Director is caring, involved, approachable and efficient. So happy with her!
Provider Response
Thank you for your positive review! Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.

June 05, 2017

By maria-childs

I am a friend or relative of a current/past resident

I am very happy with my choice of Pacifica for my mom. The staff is kind, caring, and knowledgeable. They knew my mom's name after her first week there, and they hold her hand whenever they escort her to meals or activities. Stacie was a great comfort while I was making the decision to move my mom to Pacifica, and Christina continues to check in with me every time I see her, just to find out how I'm holding up. Most importantly, my mom loves being at Pacifica. She has made many friends and really enjoys the activities. I am so grateful that I found Pa
Provider Response
Thank you Maria for your positive 5 star detailed review, your opinion is very important to us. We are proud of our community and the exceptional level of care we provide. Your recommendation means so much to us and we're so happy to have earned it. We have a fantastic Executive Director & outstanding staff! Thank you again for taking the time to let the world know about your positive experience.

March 29, 2017

By Gerhard

I am a friend or relative of a current/past resident

Pacifica Senior Living Northridge is clean, it is definitely dated, and it is not one of the sexiest communities that I have seen, but the reason we ended up choosing it for my wife was the interaction of the memory care director and the staff. I spent many hours out there just looking at how they interact with the residents. So along the lines I learned that the memory care director has been there for 20 years. They have very little turnover, and you can tell just how everyone interacts that there is a lot of care, and that is why I chose this facility. The activities really depend on the level of interaction that you can get out; it depends on the level of dementia or Alzheimer’s that some of these patients have, so not everyone can do the same. But there are activities for all levels of engagement and cognitive behavior. The dining area is clean, and the food is tasty.
Provider Response

Hi Gerhard, we appreciate you taking the time to leave us your positive review and thoughtful perspective. We thank you for all your kind words from the bottom of our hearts. We have a unique community and extremely dedicated staff. We are the Memory care experts and always looking for ways to assist our residents in life enriching activities and programs. We have very little turnover because we love what we do and we love our residents. We thank you again and we look forward to seeing you again soon.

February 10, 2017

By waynerjohnson

I am a friend or relative of a current/past resident

My family and I found all the staff at Pacifica Senior Living to be loving,caring and compassionate for their residents needs. The facility was clean and decorated nicely. Our Father who is a resident there is happy and content with his new found friends and surroundings. We are very pleased thus far with everything, we would highly recommend a serious look for your own family/friend to be a resident here.
Provider Response

Thank you for your review. Your opinion is very important to us. We are proud of our community and the exceptional level of care we provide. We have a great staff and genuinely care for all our residents! Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Thank you again, we look forward to seeing you again. Please feel free to contact with any and all questions, (818) 435-7107.

April 25, 2016

By Clara12

I visited this facility

Pacifica Senior Living Northridge was very nice. The man I talked to was super nice, but it is dark and didn't have a lot of sunlight, which I found to be a little bit depressing. Other than that, it is very nice. The rooms are very nice, very clean, and well-kept. Everything is well-maintained, very clean, very nice, and very friendly, but it’s dark. I think the dining area was downstairs not quite in a basement, but it had that feel. Mostly the communal areas were dark, but I think the bedrooms were OK.
Provider Response

Thank you for your positive review. We are very proud of our community and the level of care we provide! We foster an atmosphere of acceptance and warmth in our community. Our staff genuinely cares for all our residents, and their families. We hope to see you around and would love the opportunity to shake your hand and say thank you in person. Also, did you know we have a Facebook page and post weekly pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to reach out to us at the community at any time with any and all questions. Thank you again for your review.

April 14, 2016

By Chris123081350

I visited this facility

We weren’t really impressed with Pacifica Senior Living because they had a limited menu, it looked a lot older, and needed a couple of light bulbs changed. However, they were very nice and informative. The lady who gave us a tour gave us lots of tips. Their dining room was nice. There was nothing wrong with it, but in our eyes, it just didn’t stand out. It would have been my last choice of the ones we saw. I didn’t like the location and the parking situation. I couldn’t figure out where we were supposed to park, so we ended up parking on the street. It looked like they had a garage that you could go into if you’re a resident or if you work there, but we couldn’t figure it out so we had to parked on the busy street. Maybe we just missed it, but I didn’t care for that.
Provider Response

Hi Chris, Thank you for your review. We are sorry to hear that you feel this way and we appreciate your feedback. We are sorry that you had difficulty navigating the parking situation and that you ended up parking on the street. Please call us if there is anything that we can do for you at this time to remedy the situation. Again, our apologies for your difficult experience. (818) 878-8300

March 30, 2016

By wife4

I visited this facility

Pacifica seemed nice, but it was very expensive. They charge an initial fee to get in that didn’t include the monthly fee, and there’s a $500 fee for a 15-minute evaluation to see where my husband would fit in. The room was OK. You had to furnish it yourself, but the walls and floor were OK. They talked about the activities, and the dining room was nice, big, and light.
Provider Response

Thank you for your review and consideration. We have done a comprehensive study senior living expenses and found that our rates are right in line with the competitors. In fact, we are a better value with more programs and options. We are very proud of our Northridge community and their Music and Memory program. If you have any other questions or comments we would love to speak with you. (818) 886-5181.

January 29, 2016

By Linda119443850

I visited this facility

I had been to Pacifica a lot of times, because my aunt lived there. The staff is just absolutely wonderful. It’s clean, and very nice. They had a lot of entertainment for the residents. They even gave us a room so we can have a little dinner party.
Provider Response
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope you have a wonderful day.

September 30, 2015

By Caring114025150

I visited this facility

Mom moved in at Pacifica Senior Living last August. The staff was nice and the rooms are good. The food is okay, nothing special. They have many activities for assisted living, but not for memory care and they don't have an activity room for their memory care patients. They have bingo and some singing. I also don’t; like their dining room for the memory care because it’s small. I recommend their assisted living, not the memory care.
Provider Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Northridge! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2014

By Caring85068850

I visited this facility

What I enjoyed most about Pacifica Senior Living Northridge is that they have a locked facility, which apparently a lot of the facilities I've visited don't when it comes to assisted living, so those who have dementia can stay in that part of the facility until they become a threat or a harm to themselves. I really like their rooms, as they were spacious. They were willing to work with us on our budget, and that is where she is going to have to be. The only things that I didn’t care for were their activities and their meals because they have to take an elevator downstairs.
Provider Response
Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

February 14, 2014

By Rob2

I visited this facility

Pacifica Senior Living Northridge was a very nice place. It was also clean. I just thought the one he ended up was within our price range. The apartments were very nice. The meeting rooms seemed really spacious. I don’t recall the bedroom, I think it's bigger than the other place. It seemed they have a good list of activities. They have mixed ability level where they had high care portion for Dementia patients and had minimal care part of the facility also. I saw the activity calendar and where the activity will take place. I also saw some seniors under the shed attend an activity.
Provider Response
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope you have a wonderful day.

January 31, 2014

By Linda75739850

I visited this facility

Pacifica was alright but it wasn't like top of the line. It was an older facility. It was one of those places that had to be renovated. You can tell that it had not been updated, but it wasn't that bad. I went to the bathroom and it was really old. It wasn't a happy place. I wouldn't want to live there. The lady who toured us around, she didn't greet anybody and nobody greeted her. Either she was new or she didn't know their residents. There was no one-to-one contact with the residents. I would recommend it for people who had no place else to go.
Provider Response
Linda, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at (818) 435-7107 so we can understand your situation better in order to try and turn your experience around. Thank you, Pacifica Senior Living Northridge

October 29, 2012

By afs

I visited this facility

all my experiences so far have been good with this assisted living provider. my grandmother, while having an uncurable disease has been made comfortable and her security and well being is assured. the staff has always been good in helping her with all of her needs, from the mundane tasks of eating and changing to dealing with more complex problems like confrontation from other people living there. they have always been impeccable with things like giving her prescribed medications to her at the correct times and keeping her clean and comfortable. the facility itself is quite nice, being multi storied and comfortable feeling and looking. furniture is placed in communal areas encouraging more social interaction and staff is always placed throughout the corridors so no matter what somebody is always lookng after my grandma and the other elderly residents. other amentities like the food are good as well and I have seen a varied and balanced menu served to the residents at all meals. Additionally the activities to occupy residents are fun and interactive.
Provider Response
Thank you so much for your detailed positive review. We are very proud of our community and memory care program. We have a fantastic Executive Director who fosters an atmosphere of acceptance and warmth. She and the outstanding staff genuinely care for all our residents, and their families. We have engaging and interesting activities in our homey cottages for our residents. Did you know that we have a Facebook page? It is a nice way to see what your loved one is doing throughout the day. Please let us know if there is anything we can do for you; we are more than happy to help!

August 20, 2012

By visitor30

I visited this facility

This facility has an older decoration style to it. It is still nice looking and really elegant. The staff is amazing, as usual in almost every assisted living facility. The engage themselves and seem to enjoy what they do. You can tell that the staff isnt just there to get paid, but they are there because they truly care about the seniors' well being. Some parts of the facility could be upgraded because this seems to be an older facility. This doesn't really bring down the ambiance this facility gives. The seniors are well engaged and activities are given in abundance. Pacifica tries its best to make you feel at home. Although it may be true that there isn't much to outdoors because the outdoor area is limited, the people staying there are nonetheless treated very fairly and are engaged in activities very often. The small outdoor space hasn't really been a complaint and the people staying at Pacifica seem to enjoy where they live.
Provider Response
We're so glad that we were able to go above and beyond your expectations!

November 17, 2011

By LauraM3

I am a past client of this provider

Their assisted living side is really good! The residents are well cared for! I do not recommend the memory care side. That was awful! The level of care on that side is well below standards!
Provider Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Northridge. We would like to speak with you further about your review. Would you call us at your convenience?

June 25, 2011

By specialone-1

I visited this facility

There is love and the care at Pacifica Northridge!! I looked everywhere before making my decision. The community is beautiful and the staff makes my mom feel special. This is the place to come and see.
Provider Response
We're so glad that we were able to go above and beyond your expectations!

June 08, 2011

By commercesd

I visited this facility

The Pacifica Senior Living Northridge is conveniently located in California's San Fernando Valley near Los Angeles and California State University. This would be convenient for our family, since most of my aunt's relatives are in the region. She has early Alzheimer's, so it is time to find full time care for her. She is ambulatory, so we wanted to find somewhere that didn't seem like a nursing home. The front entrance resembled a church and had nice flowers around it. The interior of the foyer had a nice seating area where we waited. We could see many of the residents interacting with staff and they seemed well cared for. The outside area seemed a bit small, however "“ with not much seating for residents and visitors. There were a lot of fun activities going on the day we visited. From card games to flower planting, all of the residents seemed active and happy. Our aunt loves to garden, so it looked like she would still get to do that here. The food we sampled was really good and our aunt got to check out the menus, which had many choices on them. The staff regularly checks on residents, which is important to us. Each private unit has an emergency response call button. They seem to have everything a person would need "“ from regular care to scheduled activities and medical professionals as needed. Overall, we thought it was a very nice facility.
Provider Response
We truly appreciate your honest feedback and hope that you have a wonderful day.

May 14, 2010

By jcalder

I visited this facility

Pros: Well lit, with skylights. Nice staff. Good dining and lobby areas. Cons: outdoor areas are two cement patios.
Provider Response
Thank you for your feedback we appreciate it.

March 27, 2009

By Laura Mayoral

I visited this facility

My mom has lived at Pacifica for the past two years. She has been very well taken care of. ALL if the staff know her by name and greet her when she walks by them. The facilities are always clean and there is never that "old" scent that sometimes happens with seniors with all of their medication. They always have activites going on to keep the seniors busy. My mom enjoys living here!! I highly recommend it!!!
Provider Response
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope you have a wonderful day.
See all Assisted Living reviews (24) See fewer reviews

Questions about Somerford Place of Northridge

What ongoing training does the staff receive in dementia care?

Our memory care staff receives training in First Aid & CPR, and additional memory care training that goes above and beyond the minimum requirement as well as the training that the staff in assisted living receive.

Describe the overall population of assisted living residents at Somerford Place of Northridge. What is their average age? What are their favorite things to do?

Our residents are from their late 50's to more than 100! We care for a wide range of care levels, but are best known in the San Fernando Valley for outstanding Transitions care! We are fluid with our dementia care!

What programs or activities does Somerford Place of Northridge offer to enrich residents' well-being?

A wide variety of activities, outings and programs appropriate for all levels.

What places are near Somerford Place of Northridge or within walking distance for assisted living residents to enjoy?

California State University Northridge, Hospitals and restaurants.

What transportation services does Somerford Place of Northridge offer to assisted living residents?

Medical visits are within a 10 mile radius. Shopping outings are planned.

What makes the chef or dining program at Somerford Place of Northridge exceptional? What kind of menu can assisted living residents expect?

Nutritious and healthy dining experience with a variety of choices. Daily specials and anytime menus available to our residents.

What safety features or security measures does Somerford Place of Northridge offer to assisted living residents?

Our community is extremely secure. We have security cameras outside and inside in common areas. Locked egress doors and Wanderguard technology. We also have trespassing notifications and a secured parking garage.

How does Somerford Place of Northridge keep residents' families informed about their loved ones?

We have the emails and telephone numbers of our residents' families so that we can keep them updated and informed.

What is the care staff-to-resident ratio at Somerford Place of Northridge during daytime and nighttime hours?

Our ratio is in accordance with Title 22. Staffing is always high priority and fluctuates depending on the care needs of the general population of the residents at any given time.. Wellness teams may have more caregivers when the population requires high care while at the same time, they may require fewer caregivers as the population may be more independent requiring less care. Ratios are always within recommended guidelines established by the State so as to meet or exceed the current care needs of the census at the time.

If Somerford Place of Northridge accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We have several outdoor patios areas. Resident must be able to care for their own pets. Specific pets allowed.

What ongoing senior care training does the staff receive?

Staff receives California Direct Care training, Dementia Training, First Aid & CPR, and Sexual Harassment training mandated by the state of California. As a mandatory requirement, each employee undergoes a thorough back ground, character, and criminal check, along with a current drug screening. Initial training is provided and ongoing monthly mandatory training is required as part of the employment agreement. All staff are CPR and First Aid certified. Mandatory in-services are schedule monthly to provide a high level of customer service and care that our residents deserve. Health care topics and demonstration of technique from professional health care providers insure our staff is fully trained to help our seniors as they age gracefully in place.

How many staffers are on duty in the daytime and overnight?

Our ratio is in accordance with Title 22.

What safety features or security measures does Somerford Place of Northridge provide to protect residents who wander?

We use Wanderguard technology that signals the staff that there is a potential attempt to exit the building.

What programs or activities does Somerford Place of Northridge offer to keep residents engaged? How does the staff engage residents' long-term memories?

Some examples include, an extensive music therapy program, arts & crafts, ALZ Memory in the Making Program, pet therapy, and more. (See our monthly calendar for details).

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Our Executive Director and our Resident Care Director complete assessments of our residents. Residents are reassessed generally every 6 months or if there is a change in condition.

What techniques does Somerford Place of Northridge use to support memory care residents during mealtimes?

Residents who require hands-on assistance during mealtime receive caregiver assistance. Caregivers are required to help residents who cannot feed themselves. Those who are able to feed themselves still have caregivers with them to oversee meals. We do offer mechanical soft, diced, and puréed food for residents if needed.

How does Somerford Place of Northridge keep residents' families informed about their loved ones' health?

We have the emails and telephone numbers of our residents' families so that we can keep them updated and informed.

Describe the neighborhood around Somerford Place of Northridge. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are located on Parthenia and Lindley in a residential neighborhood.

Is Somerford Place of Northridge affiliated with a hospital if more care is needed?

Yes, we are affiliated with Northridge Hospital / San Fernando Valley Trauma Center.

Costs for Somerford Place of Northridge

Cost of Assisted Living

$ 1,234

Starting Price

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Cost of Memory Care

$ 1,234

Starting Price

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Photos of Somerford Place of Northridge

Services and Amenities of Somerford Place of Northridge

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $3050/month
  • Memory Care Starting At: $3050/month

Room and housing options

  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

General

  • Resident Capacity: 110
  • Respite Care
  • Minimum Age: 60
  • Pets: Small Pets Allowed

Licenses

  • Licenses: RCFE
  • State Licenses: 197609638

About Somerford Place of Northridge

At Somerford Place, we understand the challenges for those living with memory loss and for the people who love them. Providing care and support twenty-four hours a day takes a great amount of energy, emotional strength and a great deal of support. Our award-winning Bridge to Rediscovery® program helps give people with Alzheimer's and other types of dementias the specialized care they need as they rediscover the joy in everyday life. We have day, overnight and live-in options to fit any of your needs.

What Makes Us Special

We support "aging-in-place", specializing in care for all levels of dementia from mild cognitive through all the stages of memory loss and hospice care. Our public areas are comfortable, welcoming and appealing, with an emphasis on sensory integration. We offer a choice of a shared or private studio with specialized levels of care. Specialized Activities are every day, all day long & quality interaction with family members is a high priority. We are proud of our award winning memory care programs and invite families in for personalized tours daily.

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Somerford Place of Northridge


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