Brookdale Napa

Offers Assisted Living and Memory Care

23 Reviews
3255 Villa Lane, Napa, CA 94558
Call (800) 385-2527
Brookdale Napa (800) 385-2527

Reviews of Brookdale Napa

23 Reviews Write a review
Food
(2 Reviews)
Staff
(10 Reviews)
Facility
(9 Reviews)
Activities
(1 Review)
Value
(3 Reviews)

Assisted Living Reviews for Brookdale Napa

October 07, 2020

By ReviewerAT0926B

I visited this facility

I went to Brookdale Napa yesterday. Everything was very nice; the staff was very pleasant, very nice, and she gave us a very good description. She had to change the time because she had an emergency but overall, it was a very good experience. It's an old facility, and not the brightest.

August 20, 2018

By Rick

I am a friend or relative of a current/past resident

Brookdale Napa is located in a beautiful open field in Napa and my brother saw it as inviting. The community in Napa plus the facility and the person who gave us the tour were all very inviting. The cost where he's going to live was very reasonable and the move-in went smooth. The food is good and they have a great chef. They have all kinds of activities going on. They facilitated his opportunity to practice on their grand piano. He's quite happy. They have all kinds of rooms, but he's in a studio apartment. They have events like bingo, and they also have a van that takes them to church or other events, so they keep people connected while also embracing a wider community. He eats plenty, and he's gaining weight.

March 20, 2018

By George

I am a friend or relative of a current/past resident

My grandmother moved into the memory care of Brookdale Napa. They have a lot of activities that my grandma is enjoying. The staff is very kind, nice, and helpful. She plays bingo and does karaoke. She shares a kind of small room with another lady.

July 15, 2017

By BrookdaleFriend

I am a friend or relative of a current/past resident

My mom has been at Brookdale a few years now. She loves it. She says the food is good, there is a lot to do, but also that they leave "you alone so you can do your own thing." The staff is fabulous, caring and provides personalized attention. My only complaint is the regular receptionist...she is a (for lack of a better word) a little "ditzy" and her follow through is lacking (and is the reason I didn't give the facility a 5 star rating)..

November 30, 2015

By Rancher1974

I am a friend or relative of resident

I have a father that is a resident now, but not for long as the price almost doubled within the past nine months. The staff for the most part are nice. The daytime receptionist has been moody a number of times that I have visited. In my opinion, she should be a very receptive and likeable person. I would have fired her long ago. All and all, I think we could have found better. Big Corporate is not always better.

Provider Response

We are sorry to hear that your experience with us is not meeting you and your loved one’s expectations. We appreciate you taking the time to share your concerns and hope you will call us at 877-400-5296 or email us at familyconnection@brookdale.com to discuss your concerns in greater detail.

October 30, 2015

By Anonymous. Son

I visited this facility

I did not get a favorable impression of Brookdale Napa. It seemed a little dirty and didn’t seem to be well-kept. My wife and I were kind of put off. The staff left a favorable impression, though.

August 30, 2015

By Caring112502450

I visited this facility

We visited Brookdale Napa. My visit there was fine. The facility was clean and neat. However, it was not suitable for what I was looking for. Their rooms were small. The people were friendly though.

July 12, 2015

By Michael110279150

I visited this facility

Brookdale Napa was nice. Everyone there is nice, cordial, and seemingly professional. The med techs are good, the place is clean, and the food is good. The room is nice; it was a 1-bedroom with a living room, a kitchenette, and a bathroom. It’s like being freshly remodeled with carpets and a lot of closet space. They were very attentive to the needs we may have there, and they seemed to have a lot of activities for people.

May 28, 2015

By Caring107421750

I am a friend or relative of a resident

My mother chose Brookdale Napa. I visited her there, and it was very nice and very clean. They have quite a few activities on the board. They have outings and bingo. It looks nice.

May 01, 2015

By Caring106407250

I am a friend or relative of a resident

I like the layout of Brookdale. The staff is very friendly and very helpful. I saw the food was pretty nice, as well as the dining halls. The care seems to be comprehensive. If anything happens, they call me right away. The room has its own bathroom, and because it's Alzheimer's, it doesn't have a kitchenette. It seems to be very clean.

December 12, 2014

By Caring87742150

I visited this facility

I visited Emeritus at Villa Del Rey. The staff was very helpful. The rooms were very nice. There was a very nice atmosphere. We did look at the rooms and the common rooms, and they seemed quite good. The dining room looked very nice. What we like about the place was that it was stair-steps, and if you needed more care, it was available there. They had Alzheimer's care. What we were impressed with was that they had a lot of information about expediting their old people getting in there. My father was a Veteran, and they had some information on that. They were just very forthcoming with the information. We would have him go there because it looked like a really nice spot for him, and it looked like something that would fit his needs. Security seemed adequate.

October 20, 2013

By LHawker

I visited this facility

I went to Emeritus and it was a lovely and clean community. The rooms were more of a dormitory style rather than an apartment. They had a nice dining room although I was not able to eat there. The staff was very accommodating and kind. They were fantastic.

September 22, 2013

By Arthur4

I visited this facility

Emeritus was very nice. The rooms were fantastic. The room that we saw was below the library and it was very open and big. I would recommend them to others.

April 17, 2012

By NapaGuy

I am a friend or relative of a resident

Grandma had to move into assisted living. I was concerned that she wouldn't receive the best treatment so I visited for about a week to make sure that the facilities were up to par. I was impressed! The staff was so caring, the facilities were clean and exceeded all of my expectations. I am confident that grandma is in the best place where she is treated with dignity and respect. What really makes this a home is the staff.

January 20, 2012

By Jillie778

I am a friend or relative of a resident

I am rating Emeritus as 4 stars because of the staff. They truly care about their residents. My Grandma has lived there for the past 3 years. She lives in a 1 bedroom assisted living. It was her birthday a couple of weeks ago and one of the CNA's found out and went to a local bakery and bought her a piece of cake on her lunch break. What a great example of the caring staff!The interior of the building is old. They remodeled the first floor but my grandma's floor is still the same. It is a little dreary and does smell like a nursing home. The floors seem a little crooked and it may make the residents think there balance is off but it is the floor. My Grandma lived at the Springs prior to coming to Emeritus. The food there was much better. That is my grandma's biggest complaint, the food. I ate there for Easter dinner once and I agree. The food was really bad. Personally, the staff is the most important aspect of assisted living and they rock!
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Memory Care Reviews for Brookdale Napa

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Services and Amenities of Brookdale Napa

Room and housing options

  • 1-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Music
  • Games
  • Religious Services
  • Wii Sports
  • Fitness Room
  • Yoga
  • Cooking
  • Arts And Crafts

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guests At Mealtime

Diet

  • Low Fat
  • Low Salt

Languages

  • English

General

  • Respite Care
  • Minimum Age: 65
  • Pets: Yes

Training Areas

  • Memory Care Training

Licenses

  • Licenses: RCFE
  • State Licenses: 286800493
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About Brookdale Napa

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

What Makes Us Special

Our peaceful setting, restaurant style dining experience, activities are all in a beautiful setting. We have a genuine caring staff, home style meals, daily activities to add to our residents' experience.

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Brookdale Napa


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