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Reviews of The Park Lane in Monterey, California
Reviewer#RD1215dg
5
|
December 29, 2023
My father has moved into The Park Lane. It's a beautiful view. People are happy. The food's very good. It's a real restaurant where you can order. They have volunteers that come and greet you and welcome you. I think it's a lovely community. And my father is settling in. It was a week yesterday, so it's pretty impressive because it's scary to put your parent in a home. I tried their food, and it was good. My father is very picky, so that was the most important thing to him. He just wanted not to hate the food. And people are smiling here, and there are also people in independent living, so it's a nice mix. They have a ton of activities. They have poker, lectures, symphonies, happy hours, puzzles, and Rubik's Cube. They have everything, but my father isn't feeling well and hasn't participated yet, so we're going to do it together. They also have a beautiful outside area. They have a lot of staff, and they work very hard. The staff are lovely and patient. We've only been there a week, but it seems very clean and looks like a hotel. They clean this place every week.
Sebastian
5
|
September 17, 2023
The Park Lane was nice. I like the place. The room was fine. It was very nice and spacious. The staff was very good and knowledgeable about what he was saying. It made the tour much simpler. The facility was very clean. They had activities going on for the residents there, which was nice to see. The dining area was clean and organized. They showed me the outdoors that they have available to them. They have different rooms where they have different activities that they perform for the residents, which was also nice.
Provider Response
Vicky
3
|
April 23, 2023
I didn't like The Park Lane. It was clean. I just didn't feel very good about it, so I didn't pay much attention. I just went through. I interacted with one person, and he was OK. I thought it was safe. Memory care was on the fourth floor. They had lots of bars because everyone had a balcony. They had bars to keep them from falling or things like that. I'm a person that deals with energy, and I didn't like the energy of the place. I saw a few people watching TV. There was a separate room for activities. The place looked nice.
Provider Response
Rachelle
4
|
September 15, 2022
The Park Lane's amenities were great and the staff that I met with was very informative. I like its proximity to the Monterey area. The apartment that I saw was clean, but I think some of the apartment's hallways and some of the interior spaces were a little dated. I think they could use updating. But the room or apartment itself was updated, it's just the common spaces that were out of date.
Ernie
4
|
September 14, 2022
I am a resident of The Park Lane. I think it's pretty good. Everything is taken care of for us, we have no utility bills, and they take care of it. The food is adequate. So far, we've been getting along really well with it. They have plenty of activities. We have a music band coming in about three times a week, bingo, and all kind of board games. The staff are very friendly. I don't know how they know everybody's name, but when you walk by there, they seem to know us. I think it's a little overrated on value; it's pretty high, and rent should be a little cheaper. There are so many activities, you just don't go to all of them. We have a chapel and a game room. They're building a new spa. The amenities are pretty decent.
Kathryn
5
|
May 22, 2022
I went to look at The Park Lane. I like the vibe, feeling of the people, and food. The staff was very good. They had a lot of choices for food, and it tasted good. They have a refrigerator and a microwave. It varies from apartment to apartment. They have balconies. They have a big balcony on the top floor for everyone to use.
Provider Response
Fran
3
|
April 1, 2022
The Park Lane is older, but it is alright. They have smaller rooms, but it's OK. From what they said, there were general activities and exercises. When you get the program, they only have breakfast and one other meal (either lunch or dinner). The facility is older, but it is adequate. I would say it is OK. They did not have as much independent living. They mostly had care, a lot of care.
Provider Response
Nora
5
|
January 30, 2022
The Park Lane is a wonderful place for someone who has memory problems and who needs a lot of help. Because I have someone that I know that has their mother over there and they were very happy with the care that their mother got. The people were very professional, they were pleasant, they were kind. The place is very clean, it feels like a five-star hospital, it's beautiful. They only had a studio apartment available at that time. When we were about to leave, they had a van with people getting out of the van. They have been on a tour. The people looked very happy with their hats and they were guiding them, getting out of the van, walking them to the elevator with a lot of courtesy and kindness. They are wonderful people. The building is far away for someone who was going to have independent living because if the person doesn't drive, and wants to take a walk alone, getting out of the parking lane is difficult. It's not easy to park, the person needs to be walking on the road and very close to the car. If the person is having difficulty walking, it's not for them. I'm a person who likes to walk. We went around and they had nutritious meals, fruits, and vegetables. For the dining room, they arrange it in four in one table, so everybody would feel comfortable.
Provider Response
Pamela
4
|
January 14, 2022
The Park Lane was wonderful, but I just can't afford it, I wish I could. It's nice and you probably get great care. They were very competent, very polite, and very personable. The rooms were very nice. To me, the carpet looked a little dirty, and it wasn't ready for someone to move in, so I think they're getting ready to clean the carpet; somebody had just moved out literally. But if I had the money, I would go there in an instant. It has lovely views. It's a very nice facility. Everyone was friendly. The staff that showed me around was great. I was feeling really weak that day, so I wasn't able to walk all around to the different places she wanted to show me. But I was able to see the room and whatnot. The other occupants were very pleasant, polite, and friendly, too.
Provider Response
prettypretty
5
|
October 14, 2021
We have a lovely 2 bedroom, 2 bathroom residence with gourmet kitchen, washer/dryer. We have lovely balconies with plenty of sunshine. The staff have been extremely helpful and accommodating. The activities that I take part in are line dancing, and I want to get involved with mental gym, yoga, and exercise with Nima. The dining offers excellent food in a beautiful setting. We love the transportation and the community involvement of the residents. We are very pleased with our choice of Park Lane. We feel very welcomed living here.
Provider Response
Alex L.
5
|
October 2, 2021
A very nice facility, with lots of elbow room, great views, and unrushed environment. I have placed my deposit and am anxious for an opening.
Provider Response
MarieG
5
|
March 29, 2021
Moving my mother in-law into a new senior living community during a global pandemic didn’t sound feasible, but who knew it would be seamless! She sent me to explore The Park Lane in Monterey so she could be closer to our family and it’s turned out to be the best decision for all. The Executive Director, Beau, has a super positive and engaging demeanor. His team is equally upbeat and caring. The property is well maintained and service items are addressed promptly. The COVID vaccine clinics were conducted in an efficient manner and now activities are resuming. It is so refreshing to be able to visit and see smiling residents returning to happy living! Highly recommend The Park Lane for anyone looking for a standout retirement living community on the Monterey Peninsula.
Provider Response
LBo
5
|
March 18, 2021
I visited Park Lane on behalf of my mom. The staff were friendly and helpful. I liked how they greeted all the residents by name to say something cheery. The facilities are lovely and the residents seemed active, engaged snd happy. I think my mom also be happy living here and she plans to move in soon.
Provider Response
Jennifer
4
|
March 5, 2021
The Park Lane was really nice. It's a pretty big facility, but they seemed to offer quite a bit there. They have a lot of restrictions and safety measures right now with COVID, but the staff seemed really nice. The place seemed clean, and the grounds were nice. It looked good. They had some pretty good safety protocols in place. It's an older building. There's been a lot of work on it though.
Provider Response
lia bruno
1
|
January 12, 2021
My mother was in independent and memory care as her care needs increased. As her needs increased, the quality of care from PL staff decreased. She was not fed or bathed, nor was she medicated correctly (according to her doctors order. ). After multiple hospitalizations we moved her to a residential care home where she thrived till her passing. I will never recommend PL to anyone looking for senior care.
Provider Response
Jeff
5
|
January 3, 2021
My mom moved into The Park Lane. She is doing the respite care, so she is basically in there for a little while. So far, so good. They keep me informed on what's going on daily. The room is very nice. It's a little studio room. It's a single room occupancy. When her boyfriend and her went down there to do a walkthrough of the place, they provided a meal for them. Their feedback on the food was very good. Right now, activities are limited because of COVID. When I was down there, they had a little band out there for dinner playing music. The staff is very good. They're very pleasant. The facility is very nice. I don't know if you could ever have a perfect staff, but they're pretty close. It's amazing.
Provider Response
Jlasala831
5
|
October 1, 2020
My Mother has been at Park Lane for a little over a year. Mother wasn’t sure if she was going to like it here, but after a short time she was convinced that this was the right move for her. Her room is very comfortable, with lots of natural light. She has a very good rapport with staff (Med-Techs). they are doing an amazing job keeping her safe during these crazy times. Thank you!! She really enjoys the different activities, Music, wine tasting, bingo, painting, exercise, just to name a few. The food staff is great, from the wonderful chef to the bus people. The food is off the charts, can’t wait to share another meal with her.
Provider Response
Amelia Anne
5
|
September 29, 2020
I recently called Park Lane, requesting a tour and was referred to Cynthia Duvall. Cynthia was very prompt getting back to me and did a great job showing the available studios, apartments and amenities for independent living. She was patient in answering my many questions and remained positive and efficient throughout the times we met and viewed the premises. Even though I was at Park Lane during the Pandemic, I felt safe and comfortable as the staff and residents followed the recommended safety guidelines. I hope to move in to the Park Lane in 2021 and will look forward to Cynthia Duvall help with the transition.
Provider Response
Hiker60
5
|
July 31, 2020
My mother lives at The Park Lane and is very happy, even during these very difficult times. The staff are very friendly and helpful, the food is quite good, and the facility is well-maintained. Food is being delivered during COVID. The Park Lane is doing a good job of balancing health of residents and staff with quality of life and morale. I didn't rate "Activities" because mom doesn't use them, especially now, so I have no basis for rating them. There are a wide variety of activities in the bulletins, and I would think they're very well done.
Provider Response
Bob & Pam
5
|
July 4, 2020
The Park Lane is taking such good care of us during this challenging time. The dining room delivers all our meals and they have a room to room wine trolley too! There are activities and we practice social distancing.
Provider Response
Karen Lee S
5
|
July 3, 2020
I visited three other facilities in the Carmel area. I found them to be either too worn, or too sleepy, or simply uninviting. Then I toured The Park Lane with Cynthia. Touring with her made all the difference. Her positive energy is very uplifting and encouraging, so falling in love with the beautifully run facility was easy. The units are lovely spacious apartments.The dining room offers supurb meals that I look forward to eating daily once I finally move in. and I cant wait to experience all the activities that are offered to the lively residents there.I am tired of dealing with the issues of home maintenance, and will look forward to a new relaxing adventure ahead!!!
Provider Response
Betty V.
5
|
June 25, 2020
I recently moved to the Park Lane and found the staff has been so accommodating during this transition. Charles from the maintenance department is a gem and the Executive Director, Beau, was so helpful with the move in process. I cant wait for my daughter to visit so she too can enjoy the full dining experience (fresh salmon) with me!
Provider Response
ck2020
5
|
April 26, 2020
The Park Lane staff is incredibly friendly, welcoming, professional and caring toward residents and their families/visitors. They are always there to offer a helping hand no matter what the issue is, and they do it with kindness and empathy, and patience. Park Lane offers a wide range of activities to keep our mom busy and allow her to learn new activities like knitting which she never explored before Park Lane. The campus is peaceful surrounded by nature --with a lot of trees, views of the Pacific ocean and landscaped paths and plant life. Convenience is part of daily life there -- you can schedule transportation to doctors appointments and hop on shuttles to various spots around the Peninsula for regular shopping or field trips. As my mother carefully and gradually weighed her decision about this next chapter in life, the staff was extremely patient and supportive regarding all of our detailed questions. Thank you for everything!
Provider Response
School
4
|
April 21, 2020
The memory care unit is wonderful. Staff is helpful and very friendly. It seems they come to help when pages in a timely manner. They treat visitors and residents with courtesy and respect . Rooms are clean. Could be stiffened more often but otherwise very clean . Laundry is done regularly and folded very nicely. Music is very much appreciated
Provider Response
Nick Hough
5
|
April 20, 2020
Lots of activities, beautiful rooms, great views and lovely grounds to walk.
Provider Response
Frank M.
5
|
April 20, 2020
The staff here is very friendly and helpful, and my mother loves the facilities. She enjoys a nice one bedroom apartment with a balcony so she can have her plants. She is also able to have her cat with her. She is happy and says often how much she enjoys living here and the peace and security she feels.
Provider Response
AlGeee
5
|
April 20, 2020
Marissa and the entire Park Lane team provided my mother and me exceptional, informative and professional service in helping make my mother's transition to this community a reality. Thanks for all the help!
Provider Response
JTarman
5
|
April 20, 2020
Great staff and accommodations. I visit frequently and am very pleased with the level of care for my mother. Since it has a lot of residents in independent living there are plenty of activities. The building is well maintained and they have recently done some great renovations.
Provider Response
JCQuan
5
|
April 20, 2020
The Park Lane services include nutritious meals and a variety of activities including scenic drives and daily entertainment. The staff are caring and are always accommodating. They are responsive to all the residents’ needs. The rooms are updated with new appliances and the bathrooms are spacious.
Provider Response
Rufbud
5
|
April 19, 2020
The assistance that we were given when we first visited and decided this was the place that our relative would live, was outstanding. The ladies Marissa and Cynthia were kind and understanding of the hard decisions that we had to make. The grounds are beautiful and the medtechs are terrific and caring. The food is tasty but could be hotter and larger portions. But offers a Great variety. The rooms are open, bright and airy, but like in any establishment sometimes needs attention to detail. Very cozy and offers many activities if you wish to participate.
Provider Response
DinSanFrancisco
5
|
April 19, 2020
My 85 year old mother moved to The Park Lane, Independent Living section in Dec 2019. Having lived all her life in the Monterey area, we had been visiting Senior communities over a 5 year period and she decided it was time to stop living alone and she chose The Park Lane. Over those years the staff at the Park Lane have always been helpful and pleasant. The Park Lane is in a lovely area of Monterey. Over the last few years they have done a fantastic remodel job so when my mom moved in to her studio apartment (with a patio) and cable included, as difficult as it was for her to move from her home and garden, the apartment afforded her the ability to continue with her key areas of interest. The staff has been very helpful in assisting her in getting set-up in the new apartment and engaged in activities. It has been 4 months now and my mom is developing a routine and navigating the facilities and relationships with the other tenants. The Park Lane offers a lot of activities if one wants to partake and provides shuttle service to doctors appointments and arranges outings. During the Covid-19 stay at home order, the staff has gone above and beyond - doing shopping and errands for their tenents and bringing food to their apartments. The Park Lane is a community and it can be hard for some to enter and feel part a community if they have lived alone for a long time. The staff understands that for some the move is a hard one - the sense of giving in to old age and independence - the staff seems to understand this and they help as much as they can - but its a partnership. I am so thankful that my mom is at The Park Lane - I feel secure that she is safe and being cared for, food is being provided and there are activities within the community yet she can be as independent as she wants. My mother would agree that the staff is very helpful and facilities are great. Most of my moms grumbling is not about the Park Lane, its more about how she would like to move back home to what is familair and her garden. But not driving any longer, slowing down in her movements and becoming more frail, finding it diffacult to cook, and having the loss of memory that sometimes come with old age, she agrees it is probablly better she stay where she is. She does have two complaints; 1. She does wish the stove and oven in her apartment was electric (she is not used to a gas stove - so me and my sister had it turned off for safety reasons). She misses occasionally making beans and cornbread, bacon and eggs and sometimes cookies, and 2. She wishs the there were more variety in the food, e.g. tacos, steak, chinese, stir fry, stews, etc. If I can get her to accept occasional meal delivery, I think I could help address at least one of the items above, but we are not there yet. I give The Park Land a big 5 Star overall. Happiness and enjoying all they have to offer is up to the individual. A son.
Provider Response
patpatf
5
|
April 18, 2020
Everyone is very helpful and feels like family. So glad I found Park Lane for my Father. Rooms are nice and modern. Plenty of room. Loves bus trips down coast. Walks around ParkLane. Seventh Floor is amazing view. Haircut, doctor appointments there, fitness room.
Provider Response
JimmyinPG
5
|
April 18, 2020
We've been very impressed with TPL. My mom has been there for about 1 year and we came from another Asst Living home in the bay area. TPL is so much better in many respects. The food quality and selection are much better. The staff ratio to residents is also very good and they are very helpful and pleasant. There are a variety of things for my mom to join each day as well as just take a walk around the property.
Provider Response
Dianne Busse
5
|
November 27, 2019
Seems there are many different options for living there. I like the upper floors of the tower because I can see the ocean!!--fantastic!! That is my dream--hope an appropriate unit becomes available before I can move in!!! I so like the larger one-bedroom accommodations available. I am so grateful Cindy showed these options to me. Sure hope a one-bedroom larger unit can become available (with the view to the ocean) for me!!! I await that possibility. I am counting on Cindy to help me obtain one of these larger one-bedroom units.
Provider Response
Christine Meyers
5
|
October 16, 2019
I visited The Park Lane with my mother for my grandmother. We toured memory care as she has Alzheimer’s. We were pleased to see table cloths and cloth napkins in the dining room. There are large windows around the entire area with beautiful views of trees, flowers and gardens. There is a wrap around, plexi glass enclosed balcony where the residents can walk and get fresh air and exercise. Some of the residents were on their way out to go on a scenic drive along the ocean. Others were sitting in the living room with staff working on a craft making Halloween pumpkins. It was very festive. We will be moving my grandmother in by the end of the month. Cynthia was very helpful!
Provider Response
Gerald
5
|
October 10, 2019
Very pleased with the entire environment at the Park Lane. Everyone is very nice and caring. The residents and staff made me feel very welcome. Cynthia, Marissa, and Sanjay are wonderful!
Provider Response
Greg Ohanian
5
|
September 25, 2019
Very well organised and cared for premises, efficient and friendly staff. Very good value for money for the area. Wonderful restaurant and lively activities. Clean and spacious rooms.
Provider Response
Texas Folks
5
|
September 10, 2019
Key words may say it all: very friendly staff and residents, beautiful and quiet grounds in woods, well thought out design of units (especially the walk in showers in the renovated ones), excellent food service and menu choices, and the best location for mild weather. We had an extraordinary access to a delightful couple to explore what it feels like to be a resident of Park Lane. The PL Manager filled in the details, but the hour meeting with residents, and viewing their apartment, was key to our high rating. Activities at PL, for us at this time, were a bit limited, but we know in 3-5 years it may be perfect. On site access to medical personnel was an key benefit at the facility. Glad to see current work on adding a large spa... water does wonders to for our aging bone Surgery!
Provider Response
Judith Anne
5
|
September 9, 2019
Beautiful place. Delicious food. Cynthia is an AWESOME help !
Provider Response
Fred D.
5
|
August 5, 2019
We had an excellent tour. The staff and residents were all very friendly. The staff is very competent and accommodating!
Provider Response
Doris Uyeda
4
|
August 4, 2019
I have a very nice room with ample space on the first floor the Tower. The staff are very friendly and helpful. I enjoy the exercise classes, games, lunch outings and other activities. The residents are also very friendly and enjoyable. We are served very appetizing meals.
Provider Response
Marianne
5
|
July 27, 2019
My daughter and I had a comprehensive tour of the building and the apartment in consideration. We were treated to lunch in their beautiful dining room. Beautiful facility, inside and out. Warm, friendly, informative staff, especially Community Relations Director, Cynthia D.
Provider Response
Kathleen
5
|
July 25, 2019
Excellent! Delicious lunch. Great tour and presentation. You have a great property and a lot to offer.
Provider Response
V. Barnes
5
|
July 22, 2019
Comprehensive presentation of program services, etc. Informative tour. Food very good. Thank you.
Provider Response
Sylvia
5
|
July 17, 2019
Presentation was very informative. Buildings and grounds are well layered. Our food was very good.
Provider Response
June
5
|
June 21, 2019
Lived at The Park Lane over 2 years. It is a wonderful place to live! Great food. Excellent activities.
Provider Response
Cheryl
5
|
June 21, 2019
Very friendly, warm, and professional. I am very pleased with the place and what it has to offer for my father.
Provider Response
Karen
5
|
June 21, 2019
Beautiful public areas. Very welcoming. Good food in the dining room. Tour provider, Marissa, was wonderful!
Provider Response
Linda
5
|
June 21, 2019
This is a beautiful facility. Everyone is so nice and professional. I would love to live here.
Provider Response
Ann A.
5
|
March 30, 2019
Marissa was quick to respond to our initial inquiry. Answered all our questions during the tour. The community is very nice and we hope my parents will want to move there.
Provider Response
Virginia P.
5
|
November 29, 2018
I enjoyed Anns presentation and information. You have an interesting and beautiful facility.
Provider Response
WG
5
|
July 31, 2018
The Park Lane's building was nice. They were very nice people. All of the rooms were well-kept. It's a good place to go to if you have that necessity. They had a large dining area and they gave us a free, delicious lunch included in the walk-through. Everything was number one there. They had a lot of activities. It was a great place with anything and everything a person would want and need. The lady showing us around was very polite and knowledgeable about telling us about the place.
Provider Response
Cathy
5
|
April 30, 2018
I visited The Park Lane and talked to the staff in the office and in the restaurant. They friendly and they're great. The location is convenient to grocery stores and shopping centers, and it has a beautiful view of the ocean. The rooms are very nice and large. There's a nice balcony in each room if you want to go outside, sit in the sun, and look at the ocean.
Provider Response
Reviewer
4
|
April 2, 2018
The Park Lane had a good reputation for a long time. The food is pretty good, the service has been excellent, the people are friendly, and they have walk-in showers. The area is very beautiful, and I really have no complaints at this time. They allow pets.
Provider Response
Lisa
4
|
March 30, 2018
I like that The Park Lane has chalets and that would be something that I would be interested in. They have nice apartments, but I don't want to be in the main building. The chalets have two bedrooms and they are spacious and wonderful, but they are separated from the main house, which means you have to walk over there if you go for breakfast, lunch, or dinner. It's not very far, but when it rains, that is to be considered. The staff was very courteous and nice. It's not near a street and I like their dining room the best. It's more spacious, open, and you look more into greenery and the garden. It just did not have a nursing facility.
Provider Response
What you can do with Caring
Costs for The Park Lane in Monterey, California
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$5,250
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,250
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$5,295
Starting Price
Services and Amenities of The Park Lane in Monterey, California
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We offer companion suites
Dining options
- In Room Kitchens
- Dining Room Shared Meals
About The Park Lane in Monterey, California
At The Park Lane, your days belong entirely to you. Spend time exploring the many Monterey Peninsula attractions such as Fisherman's Wharf and Cannery Row, the scenic Seventeen Mile Drive, Carmel art galleries or the vineyards of Carmel Valley. Enjoy golf at some of the most prestigious and challenging courses in the world, including the world famous Pebble Beach, less than ten miles away. Take up fitness programs like yoga and tai chi or learn how to watercolor. Curl up with a bestseller in the library or email the grandkids from the Internet lounge. However you choose to spend your time, there is never a shortage of opportunities to enrich your life.
Plus, with a comprehensive menu of licensed assisted living and memory care programs available on-site, you'll enjoy peace of mind knowing that should your needs change, your address doesn't have to.
RCFE License #275294322
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