The Terraces at Los Altos
373 Pine Ln, Los Altos, CA 94022
Photos of The Terraces at Los Altos
Get Cost Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Explore Nearby Verified Providers
Be sure to consider these verified communities in your search.
$7,300
$9,990
Reviews of The Terraces at Los Altos in Los Altos, California
4.15
(20 reviews)
Facility
4.8
Staff
4.5
Food
4.4
Activities
4.5
Value
4.5
David
5
|
October 3, 2023
I moved into the Terraces at Los Altos. It was the best of what I looked at. We have two dining rooms, an exercise area, a meeting room, a pool, and all sorts of stuff. The staff members are very helpful. The facility is very clean. The food is good. They have all sorts of programs here. The dining room looks just like a normal restaurant.
Provider Response
Michelle
5
|
March 29, 2023
The Terraces at Los Altos is a lot more expensive than the other places. It was a pretty posh memory care unit. The rooms were lovely. The dining room was lovely. The activities they had were really good. They have assisted living and independent living there. The community itself has been updated in the last four or five years. The memory care was very, very nice. The staff that I interacted with was very transparent, informative, and able to explain what they can offer. It's a very lovely place. It's newer than all the other places that I went to. They were all nice, but this was just an upper grade. Even though it's a memory care unit, the feeling was it's a nice senior community.
Provider Response
janet246
1
|
December 18, 2022
My family member was a previous patient at the skilled nursing side. The grounds and facilities are very nice especially compared to other facilities however the staff and service is a mixed bag. The receptionist, social activity managers and food staff are wonderful and accommodating. We had good CNAs and nurses who were kind and caring but clearly overworked and understaffed. Others were transactional and careless, including giving late and/or repeated medications on more than one occasion (including the Director of Nursing). When confronted with these concerns, leadership was combative and dismissive and threw their floor staff under the bus instead of being accountable for their role in creating a toxic working environment. I had a conversation with the Health Services Administrator who seemed genuinely concerned and willing to help but when I followed up with an email, I never received a response or plan of action. Think twice before sending a loved one here and don’t be fooled by the nice grounds. The inside is a different story.
Provider Response
Craig
5
|
August 5, 2022
The Terraces at Los Altos is very clean. It is a Medicare-qualified facility. My mom is currently there and the residents are very happy. They have different types of activities like music programs, social interaction, flower design, and arts. The food is also top-notch. The staff has been wonderful. They are one of the best. The care they provide is high level. They have a doctor that visits weekly and nurses on call that are always there. They are friendly people, too.
Nancy
4
|
January 9, 2022
The Terraces at Los Altos is in a neighborhood, which is not within walking distance of anything. It's maybe a mile from downtown, and so most people aren't going to walk that far. Downtown Los Altos is small and charming, but it's not within walking distance of much of anything. The units are nice. When we arrived there, a bus was just coming back from San Francisco. We didn't have a meal. They showed us menus, and the menus looked good. They have very small balconies. It is a little less spacious in terms of the campus itself. It's a little bit isolated there. The staff person is nice. She's very good.
Provider Response
Marjorie
5
|
October 22, 2021
I've been to The Terraces of Los Altos. I have a lot of friends there and I've also gone on a regular tour. I think it is lovely and has a lot of things to offer. I think it is fairly expensive too. More expensive than I quite realized, because there is a large down payment and the monthly expenses. If you want to go there, which I think is one of the nicest ones in our area, then you should go sooner when you can take advantage of them. Don't wait so long in your home. The only things I toured were the rooms and the regular independent living. The food is not anything to rave about. The problem with The Terraces right now is they always have to wear their masks still. They can't get together, except outside, without their masks when they play games. A lot of things haven't been opened so I think it was a really bad time. My friend just went in right during the pandemic, and so she wasn't able to take advantage of the normal life. She was very isolated. The only activity that she really has done is the exercise room. It hasn't been open all the days of the week and it has been limited. She plays outside with her friends in the afternoons, which will be impossible as it gets colder. The rules during this COVID-19 have been very strict, which, of course, is to be expected. I realized I'm much freer at home. I am glad I didn't go in yet. I think some of the rooms are lovely. I went to see a one- or two-bedroom room on the tour. It's a big, new building.
Provider Response
What you can do with Caring
Services and Amenities of The Terraces at Los Altos in Los Altos, California
General
- Resident Capacity: 66
Licenses
- State Licenses: 430708050
Medicare
Health
4.0
Overall
4.0
Quality
3.0
Staff
3.0
About The Terraces at Los Altos in Los Altos, California
The Terraces at Los Altos is located in Los Altos, California, close to Interstate 280, El Camino Hospital Mountain View, Walmart and The Village at San Antonio Center. Visitors describe the facility as neat and well-maintained, and they're impressed by the caring, dedicated staff. Relatives say the food is very good. The community's on-site amenities include a swimming pool, library and fitness center. Visitors note the many activities that residents can enjoy, including art classes, a poker club and group trips to museums and other destinations.
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Compare costs, photos & reviews of senior living and care options near you.
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.