The Palms

Offers Independent Living

29 Reviews
13001 La Mirada Blvd, La Mirada, CA 90638
Call (800) 385-2527
The Palms (800) 385-2527
PROMOTION! 28 days

Move-in by March 31st and receive $500 off your first 3 months. Applies to April, May, and June rent. Ask for details when you tour.

Reviews of The Palms

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Independent Living Reviews for The Palms

March 19, 2018

By R.J.

I visited this facility

The Palms was old but well taken care of. They had a two-bedroom, but I didn't like the layout of the room; to get to the bathroom from the bedroom, you had to walk through the living room and kitchen. The other bedroom had a bath attached to it. The staff was good.

Provider Response

Hi R.J., thank you for taking the time to let us know how your tour of The Palms went. This floorplan does have an ensuite bathroom for the master bedroom while the other bathroom is not attached to the second bedroom making the second bathroom accessible for any guests that you might have. If you have any additional questions, please do not hesitate to reach out. Have a great day!

September 29, 2017

By Betty

I visited this facility

We enjoyed our visit at The Palms, and we're very impressed with the person who assisted us. We loved their food and facilities. It was a beautiful place, and the people were friendly. We just couldn't afford it. They also had quite a bit of activities. We were very satisfied with the staff. Everything was immaculate.

April 25, 2017

By JK317708

I visited this facility

The neighborhood at The Palms was good. I liked the one-bedroom, but it was more expensive than a studio. The dining area was nice. The food was OK. The community was clean. The people were friendly.

April 12, 2017

By Marianna223226

I visited this facility

The Palms was very good. I liked the rooms. I didn’t check the food out, but everything else was good. The community was clean and orderly. It had a very nice library, a bridge group, and I saw them playing some kind of horse racing game. The dining room looked very nice.

March 30, 2017

By Diane431407

I visited this facility

I did not know that the Palms existed until I was at a church meeting, and I know someone else who is living there now. I liked it very much, but it is not close to my children. I liked the fact that they have exercise classes and games, and they take them out on trips to go places. They were having one lady’s birthday when I was there, and they invited me to have lunch in the birthday room, so I did. The residents were delightful and were so nice; I felt very welcome. They showed me a larger unit that would be more suitable for me because I have a lot of stuff.

February 11, 2017

By Felicia627756

I am a friend or relative of a current/past resident

Everyone was friendly at The Palms. The customer service was excellent. My mom only stayed there for two months, and I did not have any problems. They had breakfast, lunch, and dinner every day. She had a single, clean room with a view of the back driveway. It was freshly painted and had a clean carpet and walk-in shower. Everything was nice. When I went there to check on my mom, they filled me in on what activities were going on. There was always someone there to fill me in and help her.

February 07, 2017

By Gwen132106

I visited this facility

The Palms was a beautiful, well-maintained, very nice building. Their Christmas trees were up. We got to see a two-bedroom and a one-bedroom. The food was good. The dining area was very nice, and the people greeted you. The person who took us around was extremely nice.

January 14, 2017

By Patricia600084

I am a friend or relative of a current/past resident

The Palms looks nice and clean. The staff appears to be helpful, so far. The food was very good during the first month, but it declined because they lost the main cook. Everything seems OK. They have outings, entertainers coming in, and a pool table.

November 28, 2016

By AH684658

I visited this facility

The Palms was excellent. The accommodation looks very good to me, and I have recommended it to three different people. They have lots of activities, and what they put in the information they give is accurate. I saw a demonstration studio room, and everybody has their own private entrance and his or her own latch key.

November 24, 2016

By Frank770756

I am a friend or relative of a current/past resident

Mom moved in at The Palms approximately a month or two ago. The food there was between gourmet and good restaurant food. It’s expensive, but I think it’s a 5 star place. The people are kind to the elders. There are many things to do for senior citizens. They do have church. They have games Thursday night. Sometimes, Elvis Presley comes down. There was a good feel. I felt comfortable having my mother there.

November 14, 2016

By Stephanie552458

I visited this facility

The Palms was very good, the people were very friendly, and the pricing seemed fair for what all you got there. My friend was with me that time, and she said it looked like a cruise ship. It was very well-kept inside and out, it was very clean and friendly, and there were a lot of people out playing cards and visiting in the halls. It was very open and inviting. The grounds were very nice around the facility. There's no traffic in front of it and there's an area where the residents can be picked up by a bus or a car. The rooms are definitely 1-bedroom apartments and very nice.

September 30, 2016

By Linda M.703267

I visited this facility

The Palms was a nice place, but Mom did not like the room. The staff was excellent, very nice, and very warm. The place was too crowded for Mom with around 200 residents. The place was great, the chef was great, the rooms were fine, the convenience to the property was fine, and it was like a hotel.

September 02, 2016

By DB583671

I am a friend or relative of a resident

My mom ended up going to The Palms. So far, they have been able to take care of her with her ostomy. Even though the facility is for independent living, they have people to come over to take care of her. The people who run the place seem to be very caring, and they try very hard. It's not hugely less expensive to stay there, but it's a better place to be if somebody needs a little bit more care. This is ironic, since it's basically an independent living facility. The food is okay and decent.

February 22, 2016

By Beverly124471650

I visited this facility

The Palms was well cared for. The floor plans were open, and the staff seemed to be quite friendly.

December 28, 2015

By X12

I visited this facility

The Palms was a very nice place; however, my husband and I are not into eating the meals they have there every day. We weren’t particularly fond of the fact that they don’t have a stove in the place. The staff took us on a nice tour, but they couldn’t accommodate us as far as having a cooking area in the unit. The apartments were small. The common dining area looked very nice, but sometimes you want to eat with your spouse and fix your own food.

December 20, 2015

By Veta

I visited this facility

The Palms was fantastic. They had very pleasant and active residents; it was hard to identify who was there to assist and who were the residents. It's so nicely appointed. The hallways were wide, and you feel as if you're in a resort hotel. Beyond the main entrance was a huge dining area. The apartments were nice and large. The prices were moderate to pricey depending on your budget. They had a lot of activities. It was a very active community with people on walkers, wheelchairs and canes moving around. They have really great staff. They divided their facility into two sections with a husband and wife team for each section that live there so they get to know the residents. Its design is really interesting and open; if you go on different levels, you can look down and see the area below you. You can actually see the whole office area. If someone needed help, you're not walled up. The apartments at the back had a living room, a bedroom, and bath area that looked out into the courtyard.

November 29, 2015

By Sandy115718450

I visited this facility

The Palms was very nice. We had lunch, and it was good food. I really like the staff. The maintenance man lives there, so any time you have a maintenance problem, even if it’s in the middle of the night, you can call and he will come and take care of it. The apartment was fine. They have a lot of nice and varied activities. I saw the calendar for the month, and it looked like there were quite a few interesting activities.

August 31, 2015

By Caring110881050

I am a friend or relative of a resident

They have a lot to offer actually; they have quite a few groups like little craft groups or Bible study or little groups like that, which is really great. They are very attentive, and in the assisted living part where the companies that are hired in there are not part of the Holiday but sub-contracted, they are really good too. I think probably what they offer for food would be the biggest thing that they need to improve on because they only offer two choices a day where most places nowadays offer the two-chef specials everyday, plus they have other items that people can order everyday, which the Palms does not have yet. My mom is doing fine because this is where she has been since 2012. It is where she is used to because we have lived in La Mirada all our life, so it is more of her comfort level of what she is used to and the environment she is used to compared to any services. She has lived in La Mirada for almost 50 years, and so it is hard to get her to move out of it. She is more of an introvert, so she doesn't socialize much. They do have activities. They have movie nights and a book club; they have a lot of clubs, but like I said, she just chooses not to participate.

April 10, 2014

By Tina21

I visited this facility

I toured The Palms with my sister, and I liked everything. The location was nice too. The rooms were nice, and I liked them. I was looking for a place with a full kitchen, but they said since they had the dining room to eat in, they only had a microwave and refrigerator. They even gave us lunch, and the food was good. They had an exercise room with a lot of equipment. They had a nice library. They play bingo. They took the people on shopping trips and also to do their hairs and nails. They took them to their doctor's appointments. The only thing was that its $3,200 or so, and it was a lot of money.

July 12, 2013

By Nancy71663450

I visited this facility

I visited this facility for my sister because I have a relative that used to work for Holiday Retirement and so I knew what kind of services they offer. Also The Palms is closer to where my sister had dialysis. The facility was clean and nice. It was a little more posh and the rooms that I got a chance to see was smaller than the one we previously visited. The staff was very friendly and professional. They have a dining room that you could reserve and have that for family time. I like that very much. I didn't get to see some of their activities but they gave us a calendar of events. I would recommend this place to others.

April 17, 2012

By Tetyner

I am a friend or relative of a resident

The Palms is a very nice-looking community, both inside and out. The front of the facility is a large, lush expanse of greenery and palm trees, while the inside is a charming, two-story housing development, complete with a cafeteria, entertainment room, and of course, private rooms. The second floor holds staff housing, a terrace, and brunch area. The furniture is all oak and in mahogany and deep brown tones, and there was even a grand piano in one corner. However, there is a reason I give this facility only three stars. The Palms is a very nice facility, but only to look at. While touring the facility, I scarcely remember seeing any staff or even residents. The only staff person I remember was the one who guided us on our tour and gave us our financial options, but it says something for the The visiting hours were very strict as well. Aside from all that, the main reason I only gave this facility three stars is because my grandma moved out shortly after moving in for several reasons. She never gave specifics on this one, but she claimed she did not like the way the staff treated her. I recall her saying they were too "professional" and not caring or involved enough, like they sort of distanced themselves from the residents. This seemed evident just from the impression I got touring the facility. Another reason, she noted, is that it was really hard for her to make it up to the few facilities on the second story -- the staircase was rather huge. She also said she didn't like the food, and that the lack of privacy bothered her - she didn't feel like she was living independently as she wanted to, due to the strict meal schedule and activities schedules.Overall, I gave the facility three stars instead of one despite this, simiply because I did know my grandmother, and she was very picky about the places she lived. Her complaints were minimal and not such a huge deal to begin with. Like I said in the first paragraph, I was also very impressed by the decorating and the homey feel to the facility.
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Services and Amenities of The Palms


  • Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
  • Independent Living Starting At: $3244/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Housing Extra: Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room, Resident Kitchen


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Pool
  • Features Extra: Laundry Room For Use, Chapel, Library, Locked Mailboxes, Elevator

Cleaning services

  • Laundry For Linens
  • Housekeeping

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Wi Fi In Common Areas


  • Offsite Activities
  • Fitness Room
  • Activities Extra: Billiard Lounge, Game Room, Activity Room

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Minimum Age: 55
  • Pets: Most Pets Allowed
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About The Palms

The Palms is located in La Mirada, CA, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to The Palms for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

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The Palms

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