Villa de Anza was the oldest of the four assisted living facilities that we visited, but it was well-maintained. It was nice physically, but mom just wasn't happy with it. They gave us the menu and a rundown of stuff that was going on there. We didn't sample the food though.
5881 El Palomino Drive, Jurupa Valley, CA 92509
Call
(800) 385-2527
Reviews of Villa de Anza
Assisted Living Reviews for Villa de Anza
September 11, 2021
I visited this facility
August 30, 2021
I visited this facility
I toured Villa de Anza. Everything's fine, everything was good. But the only problem is, when I went in, I was thinking it was only going to be I think it's $2195, not knowing that they go plus whatever he needs. He was at already their highest level, and I think it was $1700 more, that's over the budget.
It was very clean, and it was very quiet too, I was surprised. They can't have a lot of visitors there; they have to be outside. I didn't see a lot of people there, but they had a couple of rooms available if I needed my husband to stay there right away. They were very helpful. I don't think I toured the amenities; she told me they had certain things, but I know they have a library. That's what she showed us. It's close to home.
August 23, 2021
I visited this facility
I went to the Villa de Anza. It was a little pricey. It looked very nice. The rooms were nice. It was a friendly atmosphere, it was an older building. The staff was very friendly, very pleasant. They did offer activities and stuff, they had a very nice movie room and stuff. We met the chef, and the food was good. It was a pleasant place.
August 21, 2021
I am/was a resident of this facility
When I came here to Villa De Anza, it was owned by another company, and it was awesome then. Now, we are up to our third management running this place, and people are checking out because it has gotten a bit bad. I could stay in this room 24/7 and nobody would check on me. I could die in here and have a heart attack or stroke or whatever, and nobody check on me. I'm hearing complaints from different people and a lot of them are checking out and leaving.
I asked the activity person about the schedule that we get. They usually put it on our door, and we didn't get them. I was told that the extra one was in the library. In talking with some of the other residents, they didn't get any even on their doors.
I can't eat a lot of the stuff they cook, and they know I'm on a low-sodium diet, so what I had been eating is a salad and chicken breast with no salt on a hamburger bun, and I've been eating that for two weeks.
The carpet when I moved in was dirty and it is still dirty. I would walk around in white socks, and the bottom of them would be black. However, they have activities. They stopped for a while because of COVID, but they have started back up. We have bingo, and there's a theater room down the hall. If you have a TV, they offer movies on your television, and it is included in your rent. The activities are good.
July 07, 2021
I visited this facility
Villa de Anza was just simple, nice, and clean. I liked the tour guy, but I didn't like the guy who signed us up. He was OK, but he was pressuring me. to sign early. We wanted to hold the spot so we ended up paying for three weeks, even though I knew my mom wasn't going to move in yet. Then he started charging us on the same day we took the tour. We signed the papers at five o'clock at night but they charge us on the same day. That was a little annoying. Otherwise, everybody else was nice.
I also think it's in pretty good shape, but some things are kind of old and maybe need to be updated. The room that we've been paying for was supposed to be ready, but when we finally got there, their air conditioning wasn't working, so they're fixing it.
June 21, 2021
I visited this facility
I went to Villa de Anza and they were very, very nice, very friendly, and helpful. It seemed very clean and very adequate. I liked that place and they were probably the most reasonable price wise. I visited the whole place. I got stopped by a gentleman who lives there who told me the food was great. It was not the most updated facility, but I would be comfortable there. They had a nice outdoor patio area overlooking the lake that belongs to a golf course. It was pleasant outdoors. I looked at a sample room, which was a studio, and it was smaller than almost anywhere else, and kind of tight. When I opened the cabinet, you could see the shelf was made out of wood, and there were some chips in it, but the room itself was clean. I think my husband would have been comfortable there, but it was smaller in size and definitely not upscale.
May 12, 2021
I visited this facility
Villa de Anza was OK. When they showed us the room, it wasn't really cleaned up. There was a broken air conditioner on the floor. It was a nice place, but it had too much of a "senior citizen" feel to it. I wanted to find something more normal, like a regular-apartment type of thing. The people were really nice, and they showed us a couple of places. The place looked nice and clean; it just needed a little makeover. It was in a really nice, quiet, and kind of residential neighborhood.
March 06, 2021
I am a friend or relative of a current/past resident
My uncle is at Villa de Anza and they are very good. He has told me that all the meals there have been excellent. The staff has been very friendly and very helpful. They had somebody there three times in three days to fix his television that he screwed up and they've just been very good about doing it, very attentive, and very patient. They've been great. They have some activities, but because of this COVID it's kind of limited. They got a community room, a library, dining room, a snack thing or beverage, and they can order food when he wants to. Maybe the grounds could be a little nicer. The rooms were clean but they could be more colorful.
March 17, 2020
I visited this facility
Villa de Anza was more of a home setting, there was a sewing club, the library, daily outings, there's a resident counsel for the residents to decide what they're doing on their activities, and it's much more inclusive for the residents there to decide their own destiny. I met their maintenance guy, their office staff, the executive director, but not the evaluation nurse, and everybody there was upbeat. The resident's corner seemed very receptive to change, and the price was affordable, that's why I chose that place for my mother.
January 23, 2020
I visited this facility
The people at Villa de Anza were friendly. It's not rundown, but not quite up-to-date either. The staff was nice. They have a dining room, a movie room, and a computer room. They have activities posted, but there wasn't anything going on when we were there.
August 27, 2019
I am a friend or relative of a current/past resident
I've been very happy with Villa de Anza. The people are always smiling, which makes me feel comfortable because it means that they are happy there and are being treated correctly. My husband's room is simple and plain, but clean. I've been very happy with the staff. The food is not gourmet, but it's quite good. They give the residents a daily listing of what's available, and they just recently got transportation that takes them on excursions.
October 31, 2018
I visited this facility
Brookdale Riverside was excellent. I love the location, the serenity, the people, and I liked their cleanliness and their staff. They have games, arts and crafts, gardening, they have a library, movies, and they have a military wall. The staff was friendly, professional, and caring.
May 01, 2018
I am a friend or relative of a current/past resident
My mother has stayed in Brookdale for a year and a half now. The staff is pretty nice, and for the most part very accommodating and nice, but the place leaves a lot to be desired; it could be updated and kept cleaner. They have a lot of activities, so there's something to do all the time. The food is average.
November 03, 2017
I am a friend or relative of a current/past resident
My cousin is at Brookdale Riverside. We like the setting and the people very much. They're very good and very responsive. They had him moved without cost to us, and they gave us the name of a good mover to move his other things that didn't fit into his room. They're very cooperative. I really like the place; it's absolutely lovely. The hallways are very spacious. You wouldn't even know it is a facility because it has this Spanish-feeling with red tiles. It has a huge back patio that is being utilized by the residents, which impresses me. It means they take the people out of their rooms. They certainly have a lot of activities. My cousin is a little hard of hearing, so he cannot call us, but they allow him to use the phone so he can call us. We call and ask if there's anything he needs and they're always very cooperative. We were there for one or two meals and I was impressed. The meals look very nice. They serve three meals and if the person doesn't like the meal, they offer them something else. There is snack in the evening. If they don't want to come down for meals, meals can be brought up to them, but it costs extra.
April 19, 2017
I visited this facility
Brookdale Riverside was an excellent facility. The staff was very friendly, and the residents seemed very happy. They had lots of activities and various group things that you could do. The rooms were a good size, very clean, and well kept. The grounds were well kept, too.
March 30, 2017
I am a friend or relative of a current/past resident
My mother-in-law is in Brookdale Riverside. The room is sufficient to the space that she needs. The only thing that I question is having more ramping rather than stairs to the rooms at the second level. They do have an elevator, but it is a little small. As for the dining, that does take some time for them to get their meal on a timely manner for the two sitting times that they have scheduled. The place and the staff are great. My mother-in-law is pretty content with the activities. It is a little bit peaceful. The rooms have view of outside garden, trees, and birds.
March 08, 2016
I am a friend or relative of a resident
I love Brookdale. I have yet to find a person there who's not smiling. The rooms were great; I don’t have a negative thing to say about them. They’re putting up with my mother, so they are saints. They have excursions to different place, exercise times, and event nights within the facility. I am very pleased with them.
August 15, 2015
I visited this facility
We really liked Brookdale Riverside. It was clean. They had a library. They do arts and crafts. They had a nice pond at the back. The rooms were nice.
July 28, 2015
I am a friend or relative of a resident
My father-in-law is already at Brookdale Riverside. It is a really nice place. It is very well kept. It is awesome. The staff is great! The lady who works there was awesome in getting us in. She was really awesome, and she helped us all the way. She made the whole transition for my father-in-law a lot less stressful. He is doing awesome there. He loves it, and he is happy. He looks a lot better. They have movie nights, they bring cars in, and they have things for them on the holiday. It is just nice. We like it there. I have nothing negative to say about them. They're awesome.
July 13, 2015
I visited this facility
I've visited Brookdale Riverside. I really like that director was very knowledgeable with what the facility has to offer. Also she was very helpful in trying to find ways to help me secure financing and in trying to find solutions to help us to be able to afford to be there. I think it was lunch time when I was there, so I didn't see any other activities being done, but they did have a calendar of events, and I did tour the areas where they do those activities.
June 15, 2015
I am a friend or relative of a resident
The people were really great at Brookdale Riverside. My relative was there for a month. They were very helpful. He liked it. He had a single room, and he rented a bed and a dresser. He loved the food. It was great. They had a very nice dining room.
May 28, 2015
I visited this facility
Brookdale Riverside seemed like a pretty clean facility. The room that the staff took me in was very clean. It was a more maintained facility.
May 06, 2015
I visited this facility
We saw a studio and a one-bedroom apartment in Brookdale Riverside, and they looked fine. The staff seemed friendly to the residents. We went through the game room and a cafe. I would recommend it. It is in a quiet location.
February 11, 2015
I visited this facility
Brookdale was a nice facility; I really liked that a lot. I think that this is the best one so far that I liked. I like the setup, but well of course the level of care depends how much money you have. The staff was very friendly and caring. When you need someone, there is someone there.
I like the situation like in the dinner time, you will go to the dining facility, and it’s almost like a restaurant type environment. They will give you a menu, and you will pick what you want to eat.
December 02, 2014
I am a friend or relative of a resident
Dad was at Emeritus at Villa de Anza for about two months. The whole experience was fine. They were very helpful and caring. Their food was pretty good. I had breakfast with my dad a couple of times, and it was pretty decent. I have no complaints with them.
November 11, 2014
I am a friend or relative of a resident
Everybody including the people that lived at Emeritus was all very friendly. It was the number one thing that I noticed when I was there. It made my decision. They’re nice rooms. They have a restaurant-type thing and very good food. Sanitation is good. They have some exercise class, singers, and stuff in there once a week. It’s a nice place. I’m very pleased with it.
September 26, 2014
I visited this facility
I stayed for dinner with a friend at Emeritus, and the food was just awful. It was a little farther away from where my family lived, and the staff was kind of not there. I mean, I was greeted when we came in, but that’s all. The dining area is like a restaurant style, decorated very nicely, and the apartment that I looked at was very nice
July 31, 2014
I visited this facility
Emeritus was nice. I felt it was too large of a facility for my father-in-law. We were there on a Saturday. The residents were dressed nice. They were having their lunch and I didn't see any caregivers. That was a big concern. The rooms are too far from the dining room. We didn't care for the room.
June 17, 2014
I am/was a resident of this facility
We moved into Villa De Anza (Emeritus). The staff responses quickly. They are always available and are working really hard. The food is OK. We have a two-bedroom apartment. My wife loves public speaking, so she's been given a couple of opportunities to speak. I play bingo, card games, and that kind of stuff.
April 28, 2014
I visited this facility
Emeritus was very nice, and it was clean when we went in. It has a beautiful lake that you could fish in, nice dining area for them to eat, and the little apartments are really cute. They had some studios and one-bedroom apartments that are really nice. My brother is on the waiting list there. The staff was wonderful. They had a Bingo room, movie theatre, and a room where you play cards.
March 31, 2014
I visited this facility
One of the things that hit me is the fact that Emeritus was not well-maintained. They started out by giving me a broken clipboard. It was a lot of other things, but that's a very weird first impression. A lot of maintenance had not been done. I'm not the one who's picky about cleaning, my mother is. We went down a back stairway, but there was trash in the stairways. Not tons, but it was something that looked like it had been there for more than a day or two, candy wrapper kinds of things. I knew immediately my mother would have a fit.
They have assigned sitting for meals. You couldn't sit wherever you wanted, with who you wanted. The day I was there, the elevator was out. They were in the process of repairing it, but there was no other way to get down because there was only the one elevator, and that's a little scary. If you were on a walker or in a wheelchair, somebody would have to physically carry you down.
The staff was very friendly, and the grounds were very nice. I had seen one of the new shows. It was looking at assisted living in America, and Emeritus was one of the ones that they really blasted. They had a good response to my questions about that. It's one positive thing. They have a little pond on the property. You can fish in it, and they get ducks in the fall.
November 27, 2013
I visited this facility
My client chooses Emeritus. What stand out is the caregivers and the nursing staff that they. They are excellent. I am very pleased because they check on the people three to four times a day. They are wonderful.
November 20, 2013
I visited this facility
Everything seemed perfect for my father in Emeritus at Villa de Anza. It?s clean and has a nice environment. The staff is nice and cooperative. The rooms are spacious and clean with a nice carpet and the bathrooms are remodeled. They discuss various activities during the week and they have a monthly schedule on the wall so everybody may be aware of it.
October 15, 2013
I visited this facility
I was most impressed with Emeritus. I liked them and their staff the most because they are good, cordial and hospitable. Everything seemed to be more than adequate in terms of programs. The price was the best thing. However, their rooms were smaller.
September 26, 2013
I visited this facility
The place was really, really big. They had a beautiful ground. The staff was friendly, but for me there was nothing personal about it because their facility was way too big. They have activities, but the place was so spread out. With somebody who is old and has to use a walker, Emeritus at Villa De Anza is way too spread out for my mother.
September 24, 2013
I am a friend or relative of a resident
I like the facility really well. It's very clean and the staff is outstanding. My father is not happy but that is probably because he is confined in a wheelchair and he is used to being up and about. They have excellent meals. They serve restaurant style. The residents get to choose what they want to eat. They have excellent programs but he is not able to participate in any of them.
September 10, 2013
I am a friend or relative of a resident
I chose Emeritus at Villa de Anza for my mom because it was just a mile from my house. I had a lot of issues with them, but then there is no perfect facility. They did not watch the diet carefully and they served food with seeds and nuts to my mom, which were not allowed for her. There were also flying type of termites, which entered through the windows, although they addressed that problem with insect spray. I just checked with my mom everyday so I could monitor any other problems that may arise.
August 10, 2013
I am a friend or relative of a resident
My mom has moved in to Emeritus at Villa De Anza. I visited her three times and my mom seems to really like the place. The people seemed really friendly and everybody was very welcoming to the family. The staff remembers the names of the family members when they come in and they are really attentive. She loved the fact that she gets to socialize. They sing church songs. She has a little balcony in her room. The people that I've talked to had been living there for a long time. The place looks kind of more tired than I thought it was going to be, but my mom loves the place.
June 26, 2013
I visited this facility
Emeritus at Villa De Anza in Jarupa Valley met my needs in every way. As a matter of fact, they reserved a place for me in case I want to go there. The person who showed me around was very nice and kind. They had their own private lake where you can fish. They were fabulous.
June 19, 2013
I visited this facility
My visit with Emeritus at Villa De Anza went very well. It was an excellent facility. Their rooms were spacious, well set-out, clean and well-maintained. The dining room was also clean. We were able to eat there and the food was good. Also the staff was very helpful and courteous.
February 18, 2013
I visited this facility
We loved Villa de Anza. It was very clean, very well-run, and the staff were all very attentive. Everything was top-rate. It was our preference, but it was just too expensive.
Questions about Villa de Anza
What programs or activities does Villa de Anza offer to enrich residents' well-being?
From Walking club to flexibility fitness our staff is dedicated to making sure our residents' need are being met, mentally, physically, spiritually, and emotionally.
What places are near Villa de Anza or within walking distance for assisted living residents to enjoy?
Our private walking paths give our residents the opportunity to enjoy the outdoors. We are close to local stores, shopping centers and Tyler Mall.
What transportation services does Villa de Anza offer to assisted living residents?
5 day a week transportation available, this includes outings.
What makes the chef or dining program at Villa de Anza exceptional? What kind of menu can assisted living residents expect?
With our culinary trained Chef, he is able to provide a nutritious meal plan for our residents every day. With health-conscious options.
What safety features or security measures does Villa de Anza offer to assisted living residents?
Pendant system, 24 hour staff.
How does Villa de Anza keep residents' families informed about their loved ones?
We communicate with our residents loved ones, responsible parties at all times should we have a change of condition, or simply if they are enjoying themselves. a phone call, email or letter which ever is preferred.
What is the care staff-to-resident ratio at Villa de Anza during daytime and nighttime hours?
Our community determines the amount of hours needed for care staff during an assessment. The higher acuity our residents have the more hours are allotted for staff.
What safety features or security measures does Villa de Anza provide to protect residents who wander?
Resident staff engagement with supervision.
Costs for Villa de Anza
Services and Amenities of Villa de Anza
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Fee Structure Extra: $1700 Community Fee
- Assisted Living Starting At: $2195/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Offer Companion Suites.
- Studio Apartments
Dining options
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Guest services
- Overnight Guests
Languages
- English
General
- Resident Capacity: 144
- Respite Care
- Minimum Age: 60
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
- Occupational Therapy
Licenses
- State Licenses: 336402582
About Villa de Anza
At Villa de Anaza we offer the best in senior care! Our on-staff Nurse will complete a throughout assessment with your loved one and determine exactly what they would need our assistance with. We will use this assessment and a completed Physician’s Report to determine how we can best personalize a Care Plan for your loved one.
Our basic services and amenities include:
- Housekeeping & Laundry 1x/week
- Transportation to Dr. Appt, Shopping, Events and Church
- 3 Meals A Day in our Dining Room
- Mobile Pendant & Access to 24 Care Staff On-Site
- Church Services On-Site
- Laundry Facility Access
- Daily Community Activities & Events
- Utilities & Basic Cable (Excluding Phone)
- Hair Salon On-Site
What Makes Us Special
Set on beautifully landscaped grounds with a private lake complete with ducks, turtles, fish and a lakefront deck, Villa de Anza is considered one of the Inland Empire area’s premier senior living communities.
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