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Irvine Cottages 14

Offers Assisted Living and Memory Care

9 Reviews
19462 Sierra Chula, Irvine, CA 92603
Call (800) 385-2527
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Irvine Cottages 14 (800) 385-2527
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Reviews of Irvine Cottages 14

9 Reviews Write a review
Food
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Facility
(4 Reviews)
Activities
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Value
(4 Reviews)

Assisted Living Reviews for Irvine Cottages 14

May 20, 2020

By Nonie DeSurra

I am a friend or relative of a current/past resident

My daughter was a resident at this house this spring. The utmost care was taken to accommodate her needs while she was there. I especially appreciated the speed at which the arrangements were made. This was due to the help of Jacque. The staff was always friendly and caring. I’d highly recommend that anyone looking for residential care consider the Irvine Cottages, especially this one.

Provider Response

Thank you so much for your review. I am so happy we gave you the care your loved one deserved! I hope you are your family are safe. If you ever need anyting, feel free to call me. Best, Jacque

April 20, 2018

By Sandy Kingsley

I am a friend or relative of a current/past resident

To begin, I truly love everything about the Cottages. It's a wonderful place to have your loved ones live in. My Mom has advanced Alzheimer's. Her doctor recommended that a dementia facility would be best for her. I toured multiple Orange County facilities. It was not a hard decision to select the Cottages. To start, I appreciated that it did not look "institutional". It's a home that has 5 -6 residents that the caring cottages care team devotes themselves to 24/7. Because they have small number of residents, they are given full attention. The Cottages has a dedicated care team (that doesn't change) for each facility that is dedicated to the residents. These care takers don't change; they get to know (and love) their 5-6 residents. Because there is stability with the Cottages caregivers, they understand the medical and social needs of each resident. Because their is stability with the Cottages caregivers, the residents (like my mom) love and trust the Cottages caregiver team. The entire team (executive team and the care team at each site) work so well together to create an ideal and loving environment for each resident. The team is exceptionally responsive whenever a family member contacts them with a question. They are amazing and I am so grateful. The care team is so loving to my mom and all the residents. The Cottages provides a multitude of activities to keep their residents busy. Each residents room (like my mom's) is warm and cozy. Again, it's not institutional. The Cottages is such a wonderful place to place your loved ones. The Cottages has an entire in-house medical and hygiene set up for you loved ones. As my my mom's condition worsened, I found it was increasingly traumatic to transport my mom to medical appointments and hygiene related services. It's so much better for my mom to have the services available at the Cottages. The Cottages has an in-house doctor, dentist, Manicurist, hair stylist, etc. It's much easier on my mom. The care team provides home-cooked meals for your loved ones. If you know of specific foods your loved one enjoys and you let the care team know, they will incorporate those foods in their food plans. If you have a loved one who needs to be placed in a care facility, I can't endorse the Cottages more highly. It's a wonderful caring care place to have your loved ones live in. I am so happy that I found the Cottages and that my mom who is in the final stages of her life is a resident at the Cottages.

Provider Response

Dear Sandy, Thank you so much for this amazing review. Truly, one of the nicest and honest reviews we have received at Irvine Cottages. I will send praises to the staff and the team. They really have said such kind things about you as well. How supportive and loving you are toward not only your family but the whole Cottage family. Thank you again. Best, Jacqueline DuPont

January 28, 2016

By LJGIT

I am a friend or relative of resident

Being the only child and sole caregiver I felt a huge responsibility to find the best environment possible for my Mother when she could no longer live in her home. Over the course of a year I toured many memory care facilities and residential care homes only to feel discouraged until learning about Irvine Cottages. I was immediately drawn to the philosophy of care and experience offered by founder Dr. Jacqueline Dupont. After meeting Jacque and touring Cottage #14 I finally found a place I felt good about. It was not only a beautiful home that I knew my Mother would feel comfortable in but also offered a variety of activities along with an experienced staff and caregivers. Finding the right place was just the first step… leaving her home of 56 years, adjusting to new medications, surroundings and routines was the next, but the caring IC staff helped both of us navigate the difficult transition. Aileen S. was especially kind during this time and offered encouragement and reassurance even while battling her own illness. The wonderful caregivers (Gloria, Esmael and Kenny) have shown much patience, compassion and loving care along the way. They manage to bring fun and smiles even when physical limitations and challenging behaviors arise. The home is always bright and clean and all the residents are treated like family (and so am I!) It’s been over 16 months now and we have celebrated birthdays, shared holiday festivities, enjoyed music, walks to the nearby park and pet visits. Whenever I’m there it feels like my home too. I am so grateful to have found a residence that provides a safe, healthy and respectful environment for my Mother. Thanks to the caregivers and staff I now have peace of mind and would recommend Irvine Cottages to other families searching for the best for their loved ones too.

Provider Response

What a beautiful review of cottage 14. I appreciate your response so much! Thank you from the bottom of my heart and Aileen thanks you too even from Heaven! Blessing- Jacqueline

January 19, 2016

By wazapnin

I am a friend or relative of a current/past resident

I want to express thank to Gloria and Ishmael at cottage #14 for there abundant caring of out dad who is 90 years. We enjoy knowing that the caring they show seems well proportioned to all in the house, and they treat each like a member of their family. Without complaint, they confront the most difficult of tasks, and never with a look of displeasure. When there is loss in the house, they truly feel the loss as if it were part of their own family. We can think of no better 'family' for our parent to be living out their latter days, and for this we are ever grateful.

December 26, 2015

By Elaine Cordes

I am a friend or relative of resident

My dad was a resident of Cottage 14 in Turtle Rock in Irvine for 7 months. They were some of the best months of his life. The caretakers, Ish and Gloria we're loving and took wonderful care of him. He enjoyed the family dining and kept saying how good his food was. I also appreciated the nurses going over his medications and recommending some medications for dementia which were a good help. The house was always decorated for the seasons and was always warm and inviting. They had activities for him to participate in. My dad was not mobile and Ish was great being able to get him from place to place especially in and out of the car. When he died the whole staff was compassionate and caring. Ish and Gloria came to the funeral home for the viewing. I would recommend this cottage without hesitation, in fact I have done so to anyone needing senior care.

Provider Response

Thank you so much for your amazing review! I love the care at cottage 14 too! Thank you so much for this kind review and I will thank the staff! Best-- Jacque

December 21, 2015

By ryanm-irvine

I am a friend or relative of resident

My mother moved into Irvine Cottages #14 about a year ago and recently passed away. Have spent the last 8 years in assisted living communities, we were not sure about how a board and care would work, and whether it would be compatible with my mom. I know the senior care space well, and I was familiar with how the large brands tried to scare us about board and care earlier. I wish I would have known about Irvine Cottages a long time ago! There were four residents and three caregivers -- Gloria, Kenny and Ismael. They were likely the kindest, most compassionate caregivers I have met since my mom had her stroke in 2005. Everything they did was a ginger touch, engaging and seemed to make my mom smile. They had a very strong attention to detail for everything -- meds, behavior, eating, activities, and were really my eyes and ears for her care. My mom was pretty tough to please and she was always happy about the care she received, and how she felt like the genuinely cared for her. End of life issues are tough for everyone, and Irvine Cottages enables my mom and our whole family to fill her last months with as much dignity that I could expect. I highly recommend you consider Irvine Cottages. They know what they are doing and the CARE -- something that doesn't always come together in senior care. Additional Point: What I believe separates Irvine Cottages from other board and cares is the fact that the owner, Jacqueline D., is a gerontologist and sits on the board of many Orange County senior organizations. She really knows what she is doing and has an arsenal of doctors and staff that are very talented. It is a huge difference maker.

Provider Response

Thank you so much for this amazing review! I will personally thank the staff for their hard work and compassion! Thank you again!! Jacqueline
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Memory Care Reviews for Irvine Cottages 14

May 23, 2020

By Chris DeSurra

I am a friend or relative of a current/past resident

Irvine Cottages saved my family during a very difficult time. They cared for my sister with younger-onset Alzheimer’s with love and devotion until she passed on April 23rd. Their staff was completely attentive 24 hours-a-day, went above and beyond to care for her and to accommodate our family. I highly recommend Irvine Cottages for their attention to detail, flexibility, transparency, and supreme kindness. You will not find safer or healthier care for your loved ones than Irvine Cottages.

Provider Response

Wow! Thank YOU! We will thank our staff with a lovely gift thanks to your nice review! You are such an amazing family Thank YOU!!

May 17, 2020

By Cynthia DeSurra

I am a friend or relative of a current/past resident

It was a great facility. Clean and well looked after. The staff was kind.

Provider Response

Thank you so much for your review. We hope you and your family are doing well. best, JACQUELINE

January 12, 2016

By Tad Sullivan

I am a friend or relative of a current/past resident

My father has been living in cottage 14 for a year and a half. Gloria and Ismael and the rest of the staff really care about the residents. They are so patient and loving with a good sense of humor. This is a very difficult job, but they treat the residents with tender affection that is genuine. All the residents have various forms of dementia and physical constraints. The owner, Dr. Jackie D. is a gerontologist, who personally and professionally understands what elders and their families want and need. We are very grateful.

Provider Response

Thank you so much for your review! We appreciate it so much!
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Services and Amenities of Irvine Cottages 14

Licenses

  • State Licenses: 306004724

Costs

  • Assisted Living Starting At: $5500/month
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    About Irvine Cottages 14

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    Welcome to Irvine Cottages

    Compassionate Assisted Living in a Cottage Setting & Exceptional Care

    About us

    Irvine Cottages is dedicated to providing compassionate and loving care to all of our residents. We offer memory care well above expected standards to provide families with peace of mind and to give our residents the highest quality of life.

    We Specialize In:

    • Dementia, Alzheimer's Disease and Mild Cognitive Impairment (MCI)
    • Parkinson's Disease, Lewy Body Dementia
    • Diabetes/Nephrology
    • Hospice Care, including continuous care and a dedicated hospice program with one on-site hospice team

    What Sets Irvine Cottages Apart?

    There are many choices for a family to consider when looking for assisted living, and especially memory care. Irvine Cottages is a strong supporter of the idea, "Smaller is better." We believe that the intimacy we offer, along with the consistency of staffing in a small environment (no more than six residents maximum), makes Irvine Cottages feel like a familiar place for your loved ones -- just like the home they grew up in. A large or hotel-like facility may overwhelm a person with memory loss and lead to more confusion due to overstimulation. We find older adults with memory loss adapt quickly to the new, loving environment in our Cottages.

    In everything we do one question is always on our minds, "How do we make life comfortable, safe and enjoyable for those whose care has been entrusted to us?" Safety, security, appropriate-level cognitive care and a comprehensive activities program all improve the day-to-day lives of our residents. We are the only facility in the State of California to have a comprehensive camera monitoring program in all bedrooms of the facility. Your loved one's safety and your peace of mind are our main concerns.

    Currently we have two nurses on staff who visit residents daily. We also have medication technicians, social service directors, maintenance staff, and other professionals who give the best care possible. We have the lowest caregiver staff turnover reported in the area. On average the House Managers have been employed for five years or more. Our caregivers provide compassionate and intelligent care for all.

    Boredom in a small board and care can be an issue, but not at the Cottages. We provide: Music Therapy two to three days a week, Art Therapy once a week, daily Karaoke, game time, outings, gardening, massage therapy, and even aromatherapy. Group or individual exercise activities occur at 10:00 am every day, so all of our residents know what to expect.

    An older adult with memory loss has a lot to deal with during their transition to a new home, such as experiencing a new environment, meeting new people, or finding the bathroom. Therefore, for the first three days, we offer a "friend," a caregiver assigned to give extra help at night or during the day to ease their settling comfortably into a new environment. The new "friend" will answer questions, provide reassurance, and give additional cues to their new surroundings.

    We do our best to group our care for older adults into three levels, from mild memory loss, to moderate, and for those who need a lot of extra care. Every Cottage has programs tailored to meet each population's specific needs and concerns. For example, some Cottages have extra night care, while some have more music therapy. In order to truly know what level of care or which Cottage will be a good fit for your loved one, a tour with one of our Family Service Directors will assist you in making the right choice!

    By providing excellent memory care, we decrease your levels of stress and time spent worrying. You will be able to relax because you know your loved ones are in highly-skilled and compassionate hands. You will be able to enjoy quality visits with your family members, rather than doing the myriad of caregiving tasks on your "To Do" list. That's what we're here for - to make your life easier and your caregiving journey smoother from now on!

    In October 2015, Dr. Jacqueline Dupont, Gerontologist and Founder of Irvine Cottages, was honored to receive the 2015 Senior Care Hero Humanitarian Award from SeniorServ, a nonprofit organization dedicated to improving the lives of older adults.

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