Stonebrook Healthcare Center

Monique 53

My father was a tall man, he was admitting for rehabilitation. My Dad had his leg amputated. His nurse came to about his armpit. She drop him, probably weight and height issue. He past shortly. I pray this problem does not happen to your love one. Or that staff will speak up if unable for task and ask for HELP.

sizi

I visit my mother almost every day. I am not sure how heavy and difficult the assignment is for the staff but for sure negligent and ignorance are very common. It is not unusual to see resistance in a wheelchair in the middle of the hallway calling for help and nurses aid passing them and totally ignoring them. It seems like they became totally blind and deaf. Even the nurses at the nursing station who sitting at the computer act like they don't hear it. Or perhaps they believe attending to the resident's needs is not their priority. Call bell goes on for a very long time before someone to answer it. When u ask a question regarding u loved one care and their attendance they do not hesitate to lie or cover-up in order to look good. It is so sad to see their in traction with residents when they have been changing their soil's clothing. Very rough and rude. I totally understand that it is a very difficult job and a great shortage yet it is heartbreaking to see ur family suffering as a result.

Kiwigirl

The staff is not as attentive as describe when first choosing this facility. My mother had the same top on for 4 days before I asked them to change her. She also had to call out numerous times for a bedpan. She finally called me on my cell to ask for my help. This is not even close to "quality" care. They are understaffed with CNA's. Never again will I recommend this place.

Angel840334

We had a tour at Stonebrook, and the first thing we noticed upon arriving is that the whole place is spotless. This made us feel this is the right location for our mom. The atmosphere was very cozy and relaxing. There was no tense feeling that we got. The entire staff greeted us with a smile and made eye contact, which even confirmed more that this would be appropriate location. They made us feel comfortable. The whole place was outstanding.

Unsatisfied Client1

My dad was at Stonebrook Healthcare Center for two weeks for his rehab. Overall, the experience was extremely poor. He was not well cared for, not bathed as per schedule, nor fed as well. The care was extremely poor. When my stepmother tried to move him, they told her that he cannot go back to the hospital. The whole thing was a bad experience. It’s an older facility and dark but nice.

Christina4

Right now my friend is at Stonebrook and it's a good nursing home. They were great. I love the staff there. I have no complaints about this facility, they are fantastic. The nurses are very friendly and very caring.