$4,000
Manorcare Health Services (CITRUS Heights)
7807 UPLANDS WAY, Citrus Heights, CA 95610
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Reviews of Manorcare Health Services (CITRUS Heights) in Citrus Heights, California
2.89
(19 reviews)
Facility
3.0
Staff
3.3
Food
3.0
Activities
1.0
Value
2.5
harrystyles
1
|
August 7, 2021
DO NOT place your family member at this facility! The care is awful! They do not care about the residents they only care about the bottom line. They employees run the halls and the management has NO control over the CNA's and their treatment of the patients. We are now on our third UTI due to neglect! They remove their call buttons so that they cant "disturb" the workers. The residents are screaming trying to get someone to come in and help them. It is heartbreaking. They have been on lockdown since February of 2020. The residents are not allowed out of their rooms and are isolated. It is heartbreaking to say the least!
Provider Response
Anne
4
|
March 8, 2021
My father-in-law stayed at ManorCare Health Services-Citrus Heights. He got very good care there, and we visited him often before he passed. This was a convalescent, before-you-die kind of care. For everything that they had to do for their people, I would give it four stars, because they had a lot of hard work in there. It smelled pretty good. It didn't smell like a bunch of urine or anything. At first, he was in the nursing home care, but then his memory got too bad, so they put him in the memory care in the same location, and they were very good. They had good security. They did the very best that they could for their patients. He was always clean, and he never smelled bad ever. The staff was good.
Provider Response
zamora04
2
|
September 25, 2017
From what I have seen, they need to place patients with similar issues in close proximity/rooms. I.e. rather than having a patient with loud equipment with a patient with no equipment. My parent has been there before and did not have any issues until this current visit. It has gone downhill in their nursing/caring from her last visit. I will be calling and complaining to the director regarding these issues. Currently, I would not recommend this facility to anyone.
Provider Response
Jeff
2
|
July 17, 2017
My father has been in Manorcare Health Services for about a month, and they were not giving him his treatment. They did not do anything for him. They wouldn't come when patients rang the bells. The service was not good.
Provider Response
Chris BDAXDA
4
|
May 11, 2016
I chose ManorCare Health Services-Citrus Heights for Mom because it is a nice, big, and clean facility in a nice location. The staff is exemplary, knowledgeable, and extensive, and they have really good therapists since it's been a full-care occupational therapy and regular physical therapy. It's a very nicely equipped, nicely staffed place.
RelativeUZHHO
2
|
May 11, 2016
Mom was at Manorcare Health Services three years ago and they were great. Everything was fine. We liked her care there and returned here there again this January because we liked our experience the first time, but this time, we did not like it so much because the people were not as good. They just put her in a wheelchair, did not have her bed or wheelchair alarmed, and were not as gracious with my sister and I when we went there to visit. We moved her room closer to the nurses' station, but we were not advised that there would be somebody with her in the bedroom. The communication was not that great. We would find her by the nurses' station just sitting there, and I was not very pleased with that.
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Services and Amenities of Manorcare Health Services (CITRUS Heights) in Citrus Heights, California
General
- Resident Capacity: 148
About Manorcare Health Services (CITRUS Heights) in Citrus Heights, California
Manorcare Health Services (CITRUS Heights) is a Senior Living provider in Citrus Heights, California that offers residents Nursing Homes services. Contact Manorcare Health Services (CITRUS Heights) for more details on services and rates.
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