GlenBrook

I suggest a facility motto: "A hospice facility ahead of its time." Very few proactive workers. Nurses are good to very good. Nurse assistants are poor to very poor. Rooms are very good Food is poor to very poor Activities are marginal. The people who work there are not proactively leading the patients to the activities. Its more like if you are in bed they will leave you in bed and not push the patients to participate. I would say the philosophy for dealing with patients is more DIY than guidance. The problem with the facility is poor leadership. This place needs a change in leaders

GlenBrook was a nice place, but the staff was mediocre and not helpful at all. The rooms were OK but nothing really special. They didn’t have a washer and dryer hooked up. I feel that they need to update the place.

I had a very positive experience at Glen View. My patient as a caregiver had just required a short stay at another assisted living facility (can't remember the name) and we had a terrible experience there. Right off of the bat, I noticed that Glen View was very clean and tidy. There were residents out and about, whether it was walking with an aide or going to some planned activity. Both the staff and residents greeted me with eye contact and smiles. When I got lost going to the cafeteria, a staff member personally escorted me there, even though he was going in the opposite direction. The cafeteria was very spacious and clean and promoted socialization. The previously mentioned activities also promoted socialization. There were a few different activities going on at once to please as many as possible. They also had a hair/beauty salon, which was very nice, considering some of the residents didn't drive. Overall, I felt like Glen View was a great place and as I mentioned before, it's evident in the faces of both the residents and staff.