Eskaton Lodge Cameron Park

My husband has moved into Eskaton Lodge Cameron Park. It is sufficient. They're very good to their residents. There are exercises going on, crafts going on, and outings every day. Food is very good. We chose this place for its location.

I am writing about my experience with my mother, who resided at Eskaton Lodge in Cameron Park from March 2016 until her death on February, 2018. She was 102 years old when she died. During the time my mother lived at Eskaton she sustained 8 separate documented falls. These falls resulted in a broken arm, bruises on her face and body, and serious lacerations that required lengthy follow-up care by a wound nurse and multiple trips to the Emergency Room and/or hospital. Her final fall was on January 28, 2018, where she was found early in the morning unconscious on the bathroom floor with a head wound that turned out to be fatal. The State of California Department of Social Services did a lengthy investigation after my call, and determined that out of 4 allegations, 1 was declared as "Substantiated": "Facility staff neglected resident resulting in multiple falls." The State issued a Type A Citation to Eskaton. Two remaining allegations were determined to be 'Unsubstantiated" stating "A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. " I was never personally called after my mother fell because my sister had formed the primary relationship with Eskaton, so I would only find out after her release from the hospital, or after I would visit my mother and see the bandages, or cast, or bruises and she would confess to another fall. After each of my mother's falls I called or wrote Eskaton to state my deep concern about my mother's safety and well-being. I felt like I had become a very unwelcome squeaky wheel, and was completely shut out of any conversation about my mother's care. I visited my mother every Sunday for half a day, and sometimes during the week. I became alarmed at my mother's loss of weight, her depression, and her extreme lack of balance. Several times when I was in the room with her she careened forward or back and I dashed to get underneath her as she fell--I hurt myself on one of those falls. I would always tell whoever was on staff that this had happened. As my mother's weight went from 125 pounds upon her entry there to under 110 pounds and she all but stopped eating I talked to the person on staff at the time, and followed up with an email to the nursing staff asking if my mother could receive extra nutrition, but my email was never responded to. I also directly asked the nursing staff if my mother could be provided a protein shake for a snack, but I was ignored. I joined my mom upstairs for many meals, and watched her push her food around on her plate but refuse to eat but I never received even the courtesy of an answer from Eskaton about other sources of nutrition. My mother often said she wished she could 'talk to someone'... privately, and uninvolved with Eskaton or our family. She said she wanted to feel a little more in control of her life, and to talk about her depression. I asked several times if that could be arranged for her. Somehow that never happened. My mother's last days were spent almost entirely alone. I was at her bedside every night after 6 o'clock, where she had been left with no caretaker for several hours. Twice, during the last couple weeks of her life, I walked in to witness her shockingly standing up and trying to walk with no one in the room--pitching forward. I caught her by the waist one of those times, and frantically pressed the call button to get someone in to help us. Finally, her bed was blocked by furniture so she couldn't manage to get up and out... I have spent 30 years working in the medical field, and I know the kind of care my mother should have received had but did not get. I am so sorry I could not have helped her more at Eskaton.

One word describes this property for us and our family member: HOME! The staff is the best, friendly, generous with their time and spirit! Very lovely property and accommodation.

Mom has been here just over 2 years now and we couldn't be happier with the care she gets. All of her needs are met with caring and friendly staff. Food is great too. While mom has dementia and cannot always participate with activities, there are certainly a nice variety daily and weekly. Musical guests are wonderful since mom loves music and dancing.

We chose Eskaton Lodge for my dad 5 years ago. It wasn't an easy process acknowledging that we needed to find a place for dad that wasn't home. We looked at a lot of facilities and knew almost the minute that we walked in that It "felt right". Eskaton Lodge is homey and the staff was immediately welcoming. They supported us with every step. The private rooms are spacious and we were able to decorate his room so it looked liked home. It isn't a large facility and we really liked the personal, family feel. They had a lot of activities that kept him engaged as well as personal attention that ,we honestly feel, slowed the progression of his dementia. We were able to come and have meals with my dad in the dining room (the food is really good!) and join my dad for fun holiday celebrations. The staff became a second family to us. Unfortunately, my dad passed away last October. We never regretted our decision having him there. In fact, when we needed to find a place for my mom, we chose Eskaton Lodge again. My mom has only been there a short time but is already enjoying the meals, social activities and outings. The staff is so accommodating and is making every effort in making her feel at home too. The peace-of-mind in having her there is priceless.

Eskaton Lodge Cameron Park was well maintained and well managed. The residents seemed happy. I was impressed with the amount of light because of the huge windows in the rooms.

I am well taken care of. The staff is warm and caring. I enjoy the weekly outings. The atmosphere is upbeat and positive. This is my home and I hope to never have to leave.

My dad and mom who are 95 and 94 years old reside at Eskaton Lodge Cameron Park. I am so grateful that they are in this incredible facility. This place does an amazing job of hiring very qualified people for each and every position. Qualified in the sense that they not only do their assigned duties extremely well, but also qualified in the sense that they all have caring hearts for the elderly. They love them all the time and in so many ways. Not just taking care of the daily issue of the residents, but zeroing in on the special needs of each person and knowing each resident and their family members by name. The quality of the daily events keeps the residents entertained, energized, the dining is always nutritional and delicious, and the health care is superb with constant observations of each resident. The special events are well organized and very well done, for instance at Easter, they not only had a high quality buffet but also had live baby chicks and rabbits as well as live jazz music ensemble which entertained the residents as well as their guest. They seem to always do a little extra. The feel of ELCP is definitely like home with snacks and coffee always available for anyone. I so appreciate that they inform me immediately when they notice a health care issue or see a shift in my parents actions or demeanor. I am grateful that my parents are residing in such a remarkable facility.