Santa Anita Retirement Center

While the nurses in my grandmothers unit are very nice and take good care of her my problem is with their therapy program and the administration. The therapist did not take my grandmother to therapy when they should have (the nurses have actually told us this). According to the therapist she was not progressing. How can there be progress if they did not work with her on a daily basis. And my grandmother's roommate is a bully and we have made several complaints (along with other families) and nothing has been done, The administrators answer to this is to move my grandma. Which makes no sense. She makes it very difficult to visit my grandmother.

My friend is in Santa Anita Convalescent Hospital. It’s clean, neat, and convenient. It was everything I was looking for, and everything is fine; I have no complaints.

This facility is a 391 bed Convalescent rehab Nursing hospital I gave it a one star rating due to lack of care due to many beds to give important care ,attention to the needs of the patients also not sure if aides that work at this facility are qualified to give any type of care due to lack of language or experience in this field of nursing and caregiving or certified . I would recommend separating mental stage patients to a different unit . This is a for profit facility , charge a fee share of cost. Food is not good.

When my grandmother (10 years ago) and my dad (1 year ago) fell ill and could no longer live with assistance, my family and I chose this place because it was only 5 minutes away. The family is located in a very nice and quiet area in the suburbs next to Live Oak Park. The facilities were very plain and unassuming, but kept very clean. The hospital had a very nice staff, but was quite limited especially at night. Sometimes, it took a while to get whatever my father or grandmother needed or even forgotten. They provide an activity center as well as meals tailored to the patient's or client's need. The head staff were very nice and detailed when it came to bringing my grandmother and father into the hospital and helped my family through whatever process was needed. Again, with the limited staff, sometimes it was difficult for my parents to understand since they didn't understand English very well and it took a while to find an interpreter. The nursing staff can be a bit of hit or miss. Some were extremely caring and understand while others seemed like they didn't want to be there, but overall I think positively of the staff at Santa Anita Convalescent Hospital and Retirement Center.