Arbor Palms of Anaheim

Offers Assisted Living and Memory Care

14 Reviews

3411 West Ball Road

Anaheim

92804

Arbor Palms of Anaheim

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3.9 14

I.L. 2021-09-14 We toured the Arbor Palms of Anaheim. We both felt very welcome; the location itself was very welcoming. Jeffrey, whom I believe was the one who gave us the tour, was very open to our questions, answered them very well, and gave us a tour of what the facility looked like. He showed us the outdoor area, the dining area, and the various activities. He was very willing to work with us on our budget, which we appreciated as well. They have a library, bingo, a movie lounge, and a piano. So it seems like they have a wide variety of activities. I visited this facility

5 5 1

Sharon 2021-03-09 My husband wasn't crazy about Arbor Palms of Anaheim. It looked like it needed new carpeting, and there were marks on the wall. They need to retouch the paint. What I liked about our tour was the gentleman we met with; his name was Jeffrey, and he had told me before we even got there, "I just want to let you know the property is older and they usually re-carpet and re-paint it every five years, and it seems like we're approaching that five year time." I thought that it was just nice that he said that before we got there. At normal times they have activities, but right now, they are limited. They used to have a hairstylist who would come on site, and there are little shopping areas outside that assisted living people used to walk to, but they're discouraging it now because of the risk of getting the virus. I visited this facility

5 4 1

RS 2021-03-07 I visited the assisted care and the memory unit of Arbor Palms of Anaheim. The staff was very friendly, very personable, and very helpful. We didn't have a chance to taste their food, since the kitchen was closed right at the moment because of COVID, but it was fine. The place was very clean. It was good. I visited this facility

5 5 1

Paul 2020-02-01 We went to both assisted living and memory care units at Arbor Palms of Anaheim. It's in major need of remodel or upgrade. The staff was very friendly, but several of the attendants told me that they had a lot of problems there. It's nice that there's a hospital across the street, but the neighborhood has a lot of homeless people. The dining area was small. The layout was very simple and organized, but they did not have a lot of rooms. I was really surprised how small the place was. I visited this facility

5 3 1

Lucy C 2019-04-17 Arbor Palms of Anaheim was nice, but the manager was not welcoming. We felt discriminated againts when we talked to her. She won't give us a tour because she said she didn't want to waste our time. We insisted that we still wanted to see the place regardless if we can afford it or not, and she's like, "Well, the room itself is $2400 already and that's not including the add-ons." She gave us a tour but we felt that she was not happy about it. I visited this facility

5 3 1

Stanley 2018-06-01 Meridian Gardens of Anaheim was a very nice place. The people who worked there seemed very warm toward the residents. The lady who took me on the tour was very good, very pleasant, very informative, and very cordial. I visited this facility

5 4 1

Joe 2017-12-27 Meridian Gardens of Anaheim is clean and has three floors. They have a dementia unit on the first floor. The second floor is for people who can get around but that need help. The third level is for people who are mobile. They can drive and they can stay there with their wives or their husbands, or be by themselves. It's nice to have that option. When they have their dinners, everybody comes down and meets everybody else. The dining area is a large cafeteria and well kept. I love their food. The director and the director of the community socials are very helpful. They are willing to work with me on my brother's case, so that's good. They also have activities for the people that live there. They go to art centers and they go to to different places. I like that. They have a library, a garden, and a room where they watch movies. However, I wish they had a bigger and wider garden area. Their garden is cooped up between the buildings. It's only wide on the outside. I visited this facility

5 4 1

Muntasir 2017-07-17 Everything at Meridian Gardens of Anaheim was wonderful. It was a nice and clean environment. The elderly residents are treated so well. They had a lot of different events and places outside that were convenient, to make everyone happy and comfortable. The facility, the food, and the kitchen were very nice. The staff treated me real nice and gave me adequate attention. They also offer field trips there. I visited this facility

5 5 1

Ernestine 2017-07-17 Meridian Gardens of Anaheim would have been a good place for my sister. They were really nice, but they never got back to me after the evaluation. The room was clean and OK with its own bathroom. The location was on a busy street, and the parking was terrible. I visited this facility

5 3 1

Happy Visitor 2017-07-17 The rooms at Meridian Gardens were OK but small, and that's one thing we didn't want. They had a library and areas where people could go and play games. Everything was nice. The lady who toured us was very kind and knowledgeable. It was all good. I visited this facility

5 4 1

Anita614182 2016-07-31 I almost rented a one-bedroom at Meridian Gardens, but it just did not suit me. I just did not get the right feeling. However, the people were very nice. They offered a lot of activities. I visited this facility

5 5 1

Kevin224264 2016-06-24 The people at Meridian were nice, but the studio apartment appeared dark. I visited this facility

5 3 1

Tom 2021-06-21 I toured Arbor Palms of Anaheim. It's probably an independent living or assisted living type of facility. I don't know for sure but it seems they just added in the memory care. They took one part of the building and made a long hallway and activities rooms into a memory care area. But the one thing that I felt the most negative about it was that where my cousin is at now, every room has a bathroom, a toilet, and a sink, and then there are 2-3 rooms on each floor that are for the showers alone. But here, every bedroom had a shower as well as a toilet and a sink. But the problem with that is if he decides to go shower, clothes on or not, and slips and falls, nobody would know it until somebody checks on him until dinner. He could bleed out on the bathroom floor; I felt that was very dangerous. That potential accident is so easy to happen. I saw a bar in the shower, so they have places to hold, but people with dementia don't think about that or remember to use that. Because of the long hallway, when somebody comes out of their room to go find the activities or the other people, they'd have to know which way to go down the hallway and that's the second thing that's wrong with me. The staff seems nice, and the people that I've seen living there seem comfortable, friendly, and happy. There was a door from the activities areas that take you to a hallway going over the assisted living area. They had their laundry room; from what they're telling me, the price was comparable, although it seems hard to narrow down exactly what add-ons there was gonna be. That was kind of confusing. They were very nice at the front entrance and they have their mailboxes inside. The staff that was working with the memory care residents seemed very friendly and good; there were only 3 of them. I don't know how well-staffed up they were, but I think they said there were 30 people in the memory care area and 3 seemed a low number for that many. It's an old building that's about 40 years old. I visited this facility

5 3 1

Morgen 2019-05-06 The rooms at Arbor Palms of Anaheim were bigger, but weren't as nice as the others. I saw a number of common rooms, TV room, memory care room, and little garden area, and they were all quite nice. It seemed well run and clean. The staff interacted with their residents nicely. I visited this facility

5 4 1

3411 West Ball Road, Anaheim, CA 92804

Call (800) 385-2527

Arbor Palms of Anaheim (800) 385-2527

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Reviews of Arbor Palms of Anaheim

14 Reviews Write a review

Food

(2 Reviews)

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(11 Reviews)

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Assisted Living Reviews for Arbor Palms of Anaheim

September 14, 2021

By I.L.

I visited this facility

We toured the Arbor Palms of Anaheim. We both felt very welcome; the location itself was very welcoming. Jeffrey, whom I believe was the one who gave us the tour, was very open to our questions, answered them very well, and gave us a tour of what the facility looked like. He showed us the outdoor area, the dining area, and the various activities. He was very willing to work with us on our budget, which we appreciated as well. They have a library, bingo, a movie lounge, and a piano. So it seems like they have a wide variety of activities.

Provider Response

We appreciate you taking the time to write us such a great review! We're very pleased to hear that our team was so helpful and welcoming during your tour. Our community offers great services and amenities, and it sounds like you had a great experience. We hope to see you again soon!

March 09, 2021

By Sharon

I visited this facility

My husband wasn't crazy about Arbor Palms of Anaheim. It looked like it needed new carpeting, and there were marks on the wall. They need to retouch the paint. What I liked about our tour was the gentleman we met with; his name was Jeffrey, and he had told me before we even got there, "I just want to let you know the property is older and they usually re-carpet and re-paint it every five years, and it seems like we're approaching that five year time." I thought that it was just nice that he said that before we got there. At normal times they have activities, but right now, they are limited. They used to have a hairstylist who would come on site, and there are little shopping areas outside that assisted living people used to walk to, but they're discouraging it now because of the risk of getting the virus.

Provider Response

Hi, Sharon. Thank you for taking the time to provide these details about your experience. Honest feedback from visitors like you allows us to look for areas for improvement. The well-being of our residents is our top priority as we continue to work hard and endure these challenging times. Life enrichment programs have temporarily taken a slightly different appearance so we hope we can share more of our approach. We also hope you will come back to visit us as we continue to enhance our community’s overall ambiance this year. Meanwhile, if you can spare the time, feel free to reach out to our Executive Director if you have any further suggestions or concerns. Thank you.

March 07, 2021

By RS

I visited this facility

I visited the assisted care and the memory unit of Arbor Palms of Anaheim. The staff was very friendly, very personable, and very helpful. We didn't have a chance to taste their food, since the kitchen was closed right at the moment because of COVID, but it was fine. The place was very clean. It was good.

Provider Response

Thank you for the positive feedback! We take pride in the amazing team we have, and we appreciate their dedication to serving our residents during these difficult times. It's great to hear that you had a nice experience while visiting us.

February 01, 2020

By Paul

I visited this facility

We went to both assisted living and memory care units at Arbor Palms of Anaheim. It's in major need of remodel or upgrade. The staff was very friendly, but several of the attendants told me that they had a lot of problems there. It's nice that there's a hospital across the street, but the neighborhood has a lot of homeless people. The dining area was small. The layout was very simple and organized, but they did not have a lot of rooms. I was really surprised how small the place was.

Provider Response

Hi, Paul. We appreciate your feedback and are sorry to hear of your experience. Your input will contribute to our ongoing improvements. If you have any further suggestions, please contact our Executive Director. Thank you.

April 17, 2019

By Lucy C

I visited this facility

Arbor Palms of Anaheim was nice, but the manager was not welcoming. We felt discriminated againts when we talked to her. She won't give us a tour because she said she didn't want to waste our time. We insisted that we still wanted to see the place regardless if we can afford it or not, and she's like, "Well, the room itself is $2400 already and that's not including the add-ons." She gave us a tour but we felt that she was not happy about it.

Provider Response

Hello, Lucy. Thank you very much for taking the time to review our business. Your input and the feedback from all of our residents and visitors is vitally important to us, and we always want our customer expectations to be met. After your feedback is evaluated, we may follow up with you to ensure that we are making the necessary steps to provide a better customer experience. Please feel free to contact us as well. Thank you.

June 01, 2018

By Stanley

I visited this facility

Meridian Gardens of Anaheim was a very nice place. The people who worked there seemed very warm toward the residents. The lady who took me on the tour was very good, very pleasant, very informative, and very cordial.

December 27, 2017

By Joe

I visited this facility

Meridian Gardens of Anaheim is clean and has three floors. They have a dementia unit on the first floor. The second floor is for people who can get around but that need help. The third level is for people who are mobile. They can drive and they can stay there with their wives or their husbands, or be by themselves. It's nice to have that option. When they have their dinners, everybody comes down and meets everybody else. The dining area is a large cafeteria and well kept. I love their food. The director and the director of the community socials are very helpful. They are willing to work with me on my brother's case, so that's good. They also have activities for the people that live there. They go to art centers and they go to to different places. I like that. They have a library, a garden, and a room where they watch movies. However, I wish they had a bigger and wider garden area. Their garden is cooped up between the buildings. It's only wide on the outside.

July 17, 2017

By Muntasir

I visited this facility

Everything at Meridian Gardens of Anaheim was wonderful. It was a nice and clean environment. The elderly residents are treated so well. They had a lot of different events and places outside that were convenient, to make everyone happy and comfortable. The facility, the food, and the kitchen were very nice. The staff treated me real nice and gave me adequate attention. They also offer field trips there.

July 17, 2017

By Ernestine

I visited this facility

Meridian Gardens of Anaheim would have been a good place for my sister. They were really nice, but they never got back to me after the evaluation. The room was clean and OK with its own bathroom. The location was on a busy street, and the parking was terrible.

July 17, 2017

By Happy Visitor

I visited this facility

The rooms at Meridian Gardens were OK but small, and that's one thing we didn't want. They had a library and areas where people could go and play games. Everything was nice. The lady who toured us was very kind and knowledgeable. It was all good.

July 31, 2016

By Anita614182

I visited this facility

I almost rented a one-bedroom at Meridian Gardens, but it just did not suit me. I just did not get the right feeling. However, the people were very nice. They offered a lot of activities.

June 24, 2016

By Kevin224264

I visited this facility

The people at Meridian were nice, but the studio apartment appeared dark.

See all Assisted Living reviews (12)

Memory Care Reviews for Arbor Palms of Anaheim

June 21, 2021

By Tom

I visited this facility

I toured Arbor Palms of Anaheim. It's probably an independent living or assisted living type of facility. I don't know for sure but it seems they just added in the memory care. They took one part of the building and made a long hallway and activities rooms into a memory care area. But the one thing that I felt the most negative about it was that where my cousin is at now, every room has a bathroom, a toilet, and a sink, and then there are 2-3 rooms on each floor that are for the showers alone. But here, every bedroom had a shower as well as a toilet and a sink. But the problem with that is if he decides to go shower, clothes on or not, and slips and falls, nobody would know it until somebody checks on him until dinner. He could bleed out on the bathroom floor; I felt that was very dangerous. That potential accident is so easy to happen. I saw a bar in the shower, so they have places to hold, but people with dementia don't think about that or remember to use that. Because of the long hallway, when somebody comes out of their room to go find the activities or the other people, they'd have to know which way to go down the hallway and that's the second thing that's wrong with me. The staff seems nice, and the people that I've seen living there seem comfortable, friendly, and happy. There was a door from the activities areas that take you to a hallway going over the assisted living area. They had their laundry room; from what they're telling me, the price was comparable, although it seems hard to narrow down exactly what add-ons there was gonna be. That was kind of confusing. They were very nice at the front entrance and they have their mailboxes inside. The staff that was working with the memory care residents seemed very friendly and good; there were only 3 of them. I don't know how well-staffed up they were, but I think they said there were 30 people in the memory care area and 3 seemed a low number for that many. It's an old building that's about 40 years old.

Provider Response

Hello, Tom. We appreciate you for taking the time to share your comments and feedback. Our team is committed to providing the right care and environment for all of our residents, and feedback from people like you is so important to us. Helping residents remain as independent as they can is our goal and our approach is to “do with, not for”. All of our residents residing in memory care are assisted with activities of daily living including every shower and life-enriching activities. We invite you to contact our Executive or Community Relations Director to discuss this and our rates further. Feel free to call us. We hope to hear from you soon and again. Thank you.

May 06, 2019

By Morgen

I visited this facility

The rooms at Arbor Palms of Anaheim were bigger, but weren't as nice as the others. I saw a number of common rooms, TV room, memory care room, and little garden area, and they were all quite nice. It seemed well run and clean. The staff interacted with their residents nicely.

Provider Response

We appreciate the feedback, Morgen. We are always happy to hear where we can improve our community and what we are doing well. Thank you for helping us with our ongoing efforts towards improvement!

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Questions about Arbor Palms of Anaheim

What ongoing training does the staff receive in dementia care?

We conduct weekly dementia training specific to our Montessori Moments In Time Programming.

What transportation services does Arbor Palms of Anaheim offer to assisted living residents?

We are here to support our residents transportation needs to local physicians, shopping, outings within a 10 mile radius of the community.

How many staffers are on duty in the daytime and overnight?

We provide a 1 to 8 ratio.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

This is ongoing and conducted by our Wellness Director.

Describe the neighborhood around Arbor Palms of Anaheim. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are centrally located in a residential neighborhood with access to several local Hospitals and Skilled Nursing Facilities.

Is Arbor Palms of Anaheim affiliated with a hospital if more care is needed?

Yes.

Costs for Arbor Palms of Anaheim

Cost of Assisted Living

Starting Price

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Cost of Memory Care

Starting Price

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Services and Amenities of Arbor Palms of Anaheim

Costs

Rent Plus Care Fees
Entry Fee
Fee Structure Extra: $2500 Community Fee
Assisted Living Starting At: $2400/month
Memory Care Starting At: $3360/month

Room and housing options

Companion Suites: Yes
Studio Apartments

Dining options

Dining Room Shared Meals

Features

Resident Transportation
Features Extra: Private Baths, Climate Control

Cleaning services

Laundry For Linens
Housekeeping

Technology and entertainment

Cable In Rooms

Activities

Offsite Activities
Music
Games
Book Clubs
Arts And Crafts

Diet

Special Diets

Languages

English

General

Resident Capacity: 130
Pets: Small Pets Allowed

Range of services

Range Of Services Extra: Concierge Services, On Call Physician

Types of care

Meal Preparation

Licenses

State Licenses: 306004496

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About Arbor Palms of Anaheim

At Arbor Palms of Anaheim, we believe in compassionate, graceful aging. We also believe in excellent service. It’s not just an idea – It’s a way of life within our community. Here, we have wellness programs that nourish the body and activities that create community. This approach extends to many services that exist to simplify your life eliminating some of your burdens while retaining your favorite pastimes and cherished routines.

Our passion is to create an environment where your well-being is at the center of everything we do. Arbor Palms offers a wide-range of services designed to meet your or your loved one’s unique needs. No one senior is alike so we provide lifestyle options that meet your individual needs.

Attentiveness to building relationships and recognizing the whole person has social, mental, physical, emotional and spiritual needs.

A dining experience where residents enjoy the familiar tastes of home cooked meals and provide for special dietary needs.

Opportunities for social interaction that promote a sense of joy, satisfaction and belonging. Outings, shopping, music, card games, book clubs, creative arts and inter generational activities are just a few examples. Features Include:

Exceptional assisted living services with a focus on independence
Private or companion apartments (furnished or unfurnished) with private baths, cable TV and climate control
Concierge services from our dedicated staff
On-call physician available for healthcare needs and monitoring
Housekeeping and linen services, including bed-making and trash removal
Spacious private or companion apartments with private baths, cable TV and individual climate control
A complete dining program to accommodate any diet, with three meals and snacks served daily in our restaurant-style dining room
Transportation provided for activities, outings and appointments

Alzheimer’s and dementia are no reason to stop enjoying life. At Arbor Palms, our memory care program provides a caring, nurturing, and safe environment for all of our residents. Our staff is available 24 hours a day to help with even the smallest things. You can now rest assured, knowing that your loved one is in good hands. Our staff believe that what they do is so much more than a job, it’s an opportunity – a passion – to serve others. Our caregivers embrace the individuality of every resident and find great pleasure in getting to know the residents and families they serve.

What Makes Us Special

Near shops and restaurants, with convenient access to public transportation, our senior living community is ready to show you how retirement living should be. We are near areas of shopping, restaurants, movie theaters, hospital, places of worship and much more!

Arbor Palms of Anaheim

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Memory Care Reviews for Arbor Palms of Anaheim

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Services and Amenities of Arbor Palms of Anaheim

Costs

Room and housing options

Dining options

Features

Cleaning services

Technology and entertainment

Activities

Diet

Languages

General

Range of services

Types of care

Licenses

About Arbor Palms of Anaheim

What Makes Us Special

Map of Arbor Palms of Anaheim

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