Hickory Heights Nursing and Rehab

My relative is receiving the care he requires. The staff is respectful and courteous to my relative and family. The rooms are nice. My family member doesn’t care to participate in activities. However, activities are provided to strengthen one’s physical and cognitive skills. I am no aware of the amenities offered. Whatever they are my family member is satisfied with what’s available.

I would not advise for anyone to place their loved one in these people care i have a family memeber who has been neglected and ignored due to poor staffing. Family memeber could have died under their care luckily thats not the case we got our family member out in the nick of time!

Family member placed there by Medicare for the 20 paid coverage. A big mistake. Family member somehow fell and got a big gash above left eye. No call made to advise. Meals are not good. It would appear care for residents is very lacking. Family member was discharged before ready to be discharged. Would advise to not put a loved one at Hickory..

When mom first moved here, she was on the 200 hallway because she was doing rehab. Those folks were wonderful. Then she got moved to the long term care area and things headed downhill. Ignored call buttons and emergency cords, not following plan of care in regards to bed and chair alarms, missing items - shoes, clothes, eyeglasses. This in spite of the facf that every item was labelled with her name and room number. We had numerous staff meetings and nothing ever changed. She was there almost a year before we moved her. You don't want to do that to a person with dementia but we had no choice as the care was beginning to border on neglect.