Brookdale Conway was very nice, but there were some drawbacks, like walking far to the cafeteria. It wouldn't be very comfortable for people like me who are disabled. The rooms were quite small and we wouldn't have been able to fit a double bed inside, but they were clean and arranged well. The staff answered all our questions, but they put in a lot of extra talking where we couldn't concentrate anymore.
Brookdale Conway Conway, AR
Offers Assisted Living
11 Reviews
1160 Hogan Lane, Conway, AR 72034
Call
(800) 385-2527
Reviews of Brookdale Conway
Assisted Living Reviews for Brookdale Conway
October 23, 2018
I visited this facility
November 30, 2015
I visited this facility
Brookdale Conway is nice. I liked it, but I just couldn’t afford it. The staff was very friendly, the dining area was very clean, and the apartments were nice and spacious.
September 29, 2015
I visited this facility
Brookdale Conway had really nice rooms -- which was one of the reasons why I wanted to go -- with big showers. It was a really nice clean place, but there was nothing to do there. Everybody was just sitting around and talking, and that was just about it. The staff was excellent. They did really well. The food was good. They had a patio out there with barbecue grills, which they use every once in a while.
February 27, 2015
I am a friend or relative of a resident
I had my mom at Emeritus at Trillium Park. It was nice and I was very happy with their services. They care about their people and they’re there to help.
July 29, 2014
I am a friend or relative of resident
This place has fairly nice apartment spaces. Although, the management refuses to turn on the stoves/ovens in the apartments even though they're shown in the tour. Unfortunately the food is HORRIBLE here! The residents have a monthly meeting where they ask for it to be cooked better and changes to be made but they're ignored by management. They also do not offer specialized dietary help, such as diabetic diets. My grandfather is a diabetic and they put a dessert in front of him every night. It becomes an extremely expensive place to live when you don't want to eat the food and end up eating in your apartment. Local management should be watched more closely and the resident's concerns with food quality should be addressed instead of ignored. Also when I spoke to management there, Ms. Flowers, she didn't care and said so.
April 22, 2014
I visited this facility
Emeritus was a very nice. The staff was very courteous. I think the rooms were very nice, too. It's a very nice facility. I think it would be perfect for anybody needing secure help from standpoint of availability of facilities.
December 19, 2013
I visited this facility
Kelly at Emeritus was great, very friendly, very bubbly, I was very impressed with everyone I met, they were all very nice, smiling, looked like they really enjoyed working there, which tells the story! Kelly even gave me her personal cell phone number to call if I needed anything or had questions over the weekend while she was off. The administrator was also very nice. Rooms were great, and they even had live music playing in the dining room while I was there. I would highly recommend Emeritus. Please pat them on the back for me!
December 17, 2013
I visited this facility
I visited this facility on December 13, 2013. Kelly H. was my guide. The moment I walked in, I was very impressed how bubbly everyone was and friendly. Kelly was great, she also introduced me to the Administrator, who was equally as nice. I was very pleased with the atmosphere, which "tells the whole story" in my opinion. They had live music playing in the dining room, everyone was cheerful. I thought the rooms were nice. Kelly even gave me her personal cell phone in case I had any questions after I left. I would recommend Emeritus to care for your family.
November 04, 2013
I visited this facility
We looked at this facility but did not get that good feel about it. The staff was not very warm and the prices were sky high!
July 31, 2013
I visited this facility
Emeritus at Trilium Park was very nice. It was clean and had different options on level of care. The lady who showed us the building was very friendly. They had a two-bedroom option, which was what we were looking for. They also had a one-bedroom option and they were all adequate. I would recommend this facility to others.
July 30, 2013
I am a friend or relative of a resident
Mom is at Emeritus at Trillium Park. It's close to my home. It's very clean and I got a really good feeling from the people who were there and I feel they are very professional. My mom is well taken care of and she seems happy and comfortable there. So far I haven't been disappointed. The only thing that I would like to see them have trained medical staff. They have a nurse on duty that only works the day shift, and I wish they had at least one night nurse. But so far it has been a good experience and I recommend this facility to others.
Questions about Brookdale Conway
Describe the overall population of assisted living residents at Brookdale Conway. What is their average age? What are their favorite things to do?
Mid 70's and up. We are proud to serve several residents 100+ years old. Some of the favorites are B-fit exercise programming, happy hour, card groups, entertainment, outings and religious services.
What programs or activities does Brookdale Conway offer to enrich residents' well-being?
Outings, exercise, arts and crafts, entertainment, men's club, religious services, pet therapy, multiple card groups, book club, etc
What places are near Brookdale Conway or within walking distance for assisted living residents to enjoy?
Conveniently located close to major roadways yet set in a residential area. Close to a variety of shopping options as well as physician offices and other healthcare professionals.
What transportation services does Brookdale Conway offer to assisted living residents?
Scheduled transportation available.
What makes the chef or dining program at Brookdale Conway exceptional? What kind of menu can assisted living residents expect?
Three meals served restaurant style in our spacious, beautiful dining room. We can meet most special diet considerations with low sodium and sugar free options.
How does Brookdale Conway keep residents' families informed about their loved ones?
Regular careplan meetings and scheduled family nights. We encourage families to reach out to leadership team whenever there is a need or a question.
What is the care staff-to-resident ratio at Brookdale Conway during daytime and nighttime hours?
At minimum, we staff according to state regulations. Due to our unique care rate system, staffing ratios will increase as care needs increase.
What ongoing senior care training does the staff receive?
Brookdale is proud of our ongoing training required by associates on a monthly, quarterly and yearly basis.
What safety features or security measures does Brookdale Conway provide to protect residents who wander?
This community does not offer memory care neighborhood. If wandering becomes a safety concern, leadership team will assist with resources.
Services and Amenities of Brookdale Conway
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
- Resident Parking
Cleaning services
- Housekeeping
Activities
- Offsite Activities
- Fitness Room
Languages
- English
General
- Pets: Yes
About Brookdale Conway
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
Map of Brookdale Conway
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