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Solana at The Park

14581 W. Parkwood Dr., Surprise, AZ 85374

(800) 558-0653 (Call a Family Advisor)

4.53

(15 reviews)

Offers Assisted Living

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Reviews of Solana at The Park in Surprise, Arizona

4.53

(15 reviews)

  • Facility

    4.9

  • Staff

    4.7

  • Food

    4.5

  • Activities

    5.0

  • Value

    4.0

Flossie

4

August 25, 2023

I visited this facility

Solana at the Park was very nice. I had a really nice tour. The lady that gave the tours was out for an emergency, so a young girl gave me the tour, and she was great. She took me all over and showed me all kinds of stuff. I thought their living room parts were very little to me. It wouldn't be my first choice. It wasn't a good place for my dog.

Provider Response

Thank you, Flossie, for taking the time to leave us a review. We wish you the best in finding the perfect fit for yourself and your dog! Please don't hesitate to reach out if we can help in any way!

Susan

5

January 22, 2023

I visited this facility

Solana at the Park was very, very nice. The studio on the second floor would fit my brother to a tee. The staff was wonderful, so helpful, and they knew a lot. The place is gorgeous. I thought the price was pretty high. Their community fee was like $4,000. She did reduce it to about $2,500, and I think that's still high, and it's nonrefundable. Their one-bedroom was beautiful. It was very nice, everything was very clean, and the people were so nice. I was waiting in a chair for the lady to come out that I was having a meeting with, and I noticed the other staff members were very nice to the people that lived there. The dining room was beautiful. All their tables were set up very nice. Their menu was great. If I had the money, I'd put my brother there. There was a gentleman there that teaches them stretching, and they were sitting in their chairs. It was great. They have a pool table, shuffleboard, a puzzle room, and a movie room. It was beautiful. The grounds were beautiful. There's plenty of chairs for people to sit. They had a great big fireplace outside. I have nothing bad to say about it.

Provider Response

Susan, We are delighted to have provided you with such a positive experience during your short visit to Solana at the Park! Our community strives to offer our residents all the joys of a maintenance-free retirement lifestyle while providing them with the best Distinctive Assisted Living they deserve. If we can help you with anything else, please always feel welcome to reach out. Thank you again for your glowing review of our community.

Mary Jane

5

April 14, 2022

I visited this facility

We went and looked at Solana at The Park. The community not only looks very welcoming, but it feels very welcoming. Everything was neat and in order, and people were sitting around talking and enjoying each other. The inside is wonderful, too. I went with a friend and the staff took both of us around, and my friend had worked in evaluating senior living places when they lived in Iowa, and she could not find one thing about Solana that wasn't excellent. We looked at the menus and I could not see anything to complain about. Helen is the manager, I believe, and she was the one that took us around on the tour. She showed us the studio, which would probably be perfect for my husband, and then she showed us the one that has one bedroom and that was excellent, too. There was a female at the counter who was absolutely the nicest. She was just a lovely person. She was very sweet, very nice, and very welcoming. The whole experience we have a very good there. The people there seemed to be enjoying themselves. They were doing bead painting or something like that in one room. They had people making diamond paintings. I just thought it was all-around nice. They have a bar area or a party area, and the staff were laughing and having a good time getting things ready for some gathering that they were having. They made comments to us, and we made comments as we went past, so I felt very comfortable with the people there. The place is absolutely beautiful. They have lovely furniture on the entryway. You could sit out there if you want to and just read all day long. Then you go inside and there were more places where people can sit and get acquainted and talk. It was very nice. I was very impressed.

Provider Response

Mary Jane, Wow! Thank you so much for sharing your glowing review of your short time at Solana at the Park Assisted Living Community. At our community, we aim to offer the best of Distinctive Assisted Living and receiving your 'seal-of-approval means everything to us. Thank you again for sharing how our community and staff impressed you, as it is a gift to us at the community. If you have any additional questions, please feel welcome to call us! - Michelle Ramirez, Executive Director

Mary

5

March 20, 2022

I am/was a resident of this facility

Solana at The Park is a beautiful facility. Everywhere lately, it's been very hard to keep help for very long as far as caregivers and housekeeping through the pandemic and everything. But they're starting to get things leveled out now because we do have new management, and I approve of the management. They're doing a wonderful job and I've taken it upon myself to go out and talk to the residents, and I thought there's something I can do to help. I would just say the management has improved tenfold, and it's a beautiful, caring environment to live in. I was cloistered in my room; I didn't even get to see this room. My kids just picked it out and then slam dunked me in here. They brought some furniture and bought some new. They had done a good job as far as that part, but I hadn't even had a chance or choice of what room I was going to get. My room is only 489 square feet, it's a 1-bedroom but it's very cozy for me and my little cat. They do allow pets, cats, and dogs. There's quite a variety of different rooms, and they take people around touring to pick out where they would like to be. One good thing about my room is I'm right across from the laundry room and I'm very close to the activities room. So that part I also like, and I'm not far from the nurse's station if I have a question. They did a good job as far as the location. I would have liked a little bigger room, but when you move from a 2,000 square foot house into 400 square feet, it's like claustrophobia till you get used to it. They have a bus; they take people to appointments. That's just beginning again because the bus needed to be fixed and they had to hire a driver, but that's starting this week. They have activities. They have meals out and you can sign up for it. They'll take a group of people. They have barbecues and stuff like that when it's Fourth of July and that sort of thing. They have a beauty salon and a library. They have an exercise room, a pool table room, and shuffleboard room. They have quite a few amenities, but that's why I wanted to check other areas out to see if it was comparable to where I'm living right now. The staff has improved a hundred percent. With the food, I told the chef one day if you came out and asked every one of these ladies that cooked for a hundred years for their families for one recipe, you would have a fantastic kitchen. I don't think the food is as good. We have a new activities director; she's going gung-ho now. They have a beautiful bistro for guests when they come in, that has different drinks and things, and a theater. It's very nice, and they have special things. They bring popcorn in every day for a movie. But they did a special meal one night where we got to eat in there and watch the movie; that was fun. They're thinking up new activities and when I think of something, I give it to them too.

Provider Response

Mary, Thank you so much for taking the time to share your positive experience at Solana at the Park. We strive to create the most loving and nurturing community we can—a true home to our residents—and your appreciation means everything to us. We hope that you have a wonderful time experiencing the entirety of what Solana at The Park has to offer. We are always happy to receive any suggestions you may have as we continue to raise the bar of senior living. Thank you! - Michelle Ramirez, Executive Director

Julie

3

October 16, 2021

I visited this facility

Solana at The Park was very nice, very pretty. It was a little bit more expensive, and their visiting policies are a little bit more strict, which I didn't really like. I want to be able to go see my mom whenever I want to, and not between certain times. They were open to giving me the key to my mom's apartment, and the key to get into the building any time, so I liked that. It has a beautiful staircase going from the second floor to the first floor, and it's gorgeous, but to me that's not practical. If you had a resident that wasn't really up to it, trying to go up or down there, that could be an issue. I never got to see an apartment, the apartment that she could have been in. She showed me the door where there was going to be an opening, which was close to the nurse's station and close to the dining room, which would have been good for my mom, but I never got to actually see that apartment. And it's about five or six hundred dollars more a month. The staff member was very nice. She answered all of our questions, and she followed up with me, so those are good things. It was very clean and modern.

Provider Response

Julie, Thank you for taking the time to share your candid feedback of Solana at The Park. Per the conversation you had with our Director of Community Relations, it is only during times of quarantine where we only allow window visits. We have this in place for the safety of our residents and team members in the community. Outside of quarantine, we ask visitors to check-in by 6:00 pm to be scanned and complete the kiosk questions. After 6:00 pm, visitors may have to wait for a staff member's assistance as our concierge leaves at 6:00 pm. We also apologize that you could not view the apartment suite you wanted during the tour. Please understand that we do not allow tours in apartments that are still occupied. Our goal is not only to meet your standards but to exceed them. We are eager to incorporate new feedback to raise the bar continually in senior living. Thank you again. - Becky Klupp, Executive Director

Christine

4

September 4, 2021

I visited this facility

I had a very nice tour of Solana at The Park. They definitely have a lot of amenities; they come across as a resort. It's a very, very nice facility inside and out. Even their property itself is very nicely done. I went to see their assisted living, and the staff was very friendly. The dining room was very nicely done and looked like a restaurant. It's very clean, very well laid out, and very open. It looks like a very expensive resort hotel. It's a larger community, they seemed like they had a lot of activities, and they had everything listed.

Provider Response

Christine, Thank you for taking the time to share how Solana at The Park impressed you. We strive to 'create happiness by providing the finest living experience anywhere,' and your compliments are the best possible confirmation that we are doing what we set out to do. That being said, our goal is not only to meet your standards but to exceed them. We are excited to incorporate new feedback to raise the bar in senior living. Thank you! - Becky Klupp, Executive Director

Savvy Lady

5

May 19, 2018

I visited this facility

This is a 4 year old facility that’s located in the same city I live in now. I spent 5 hrs talking to and really getting to know Gina, the Director of Community Relations before being totally confident that this is going to be my new home for up to 20 yrs or more.

Provider Response

Savvy Lady, thank you for choosing Solana at The Park Assisted Living Community. We hope the move is a smooth ride and we have no doubt that you will be with us for a long, long time. If we can serve you in any way, we would be grateful if you would call June, our Executive Director.

Nancy

5

July 17, 2017

I am a friend or relative of a current/past resident

My mother is at this community. She loves it there, they're great. She moved in at the beginning of March and she's very happy there. She loves everyone on the staff. The head cook comes out and sits through each dinner with the residents. She has had no complaints, she loves their food. We ate with her, and everything we have had has been wonderful. My mom is not one to get really involved in activities, but since her apartment is right across from the activity room, she goes over there whenever she wants. The things that she has been involved with, she has enjoyed. Overall, she feels like she is definitely getting her money's worth.

david265278

4

May 26, 2017

I am a friend or relative of a current/past resident

My parents are here. They really worked it out, but that depends on which caregivers are working because some are better than the others. Overall, it's the best one we've ever been to.

Robert175653

5

March 28, 2017

I visited this facility

I visited this community. The general appearance from the outside was very impressive. I understood that it was not very old. The inside was very nice. There was a theater and a very nice restaurant/dining area. The person who assisted me was very helpful. It was the best out of the six I looked at.

BM161180

4

March 6, 2017

I am a friend or relative of a current/past resident

My mother had several communities to choose from, and she chose this community. She seems to be happy there, and I like the staff. She’s happy with what they provide. Transportation to her doctors' appointments seems to be going well. They have a chapel and a library. She’s very happy with the food because of the diversity, and the different types of meals that are served.

Diane325010

4

November 7, 2016

I visited this facility

My husband has been here since April, and I like it very much. He is very comfortable, and his room is very nice. It’s well kept, and the food is OK. We went back and worked with them, and they moved his room to a location where he has more visits. He likes playing bingo, he has friends there so he is enjoying having meals with some friends, and he really likes his room.

Sally40

5

May 11, 2016

I visited this facility

The girl that I was working with, she called in and made an appointment for me. They greeted me at the front and took me on a tour of the rooms that were available. My client is looking for a two-bedroom-two-bath and they didn’t have any available yet. But this community was my favorite one because what we were looking for an independent living that if he stayed there long enough and needs assisted living, they have it onsite and that’s what he wanted. The rooms were very nice, they have plenty of rooms I felt like, and everything was new there, so it was all very nice. She showed me the dining room, the media room, and where the guys play pool. They were pet friendly, which was very important. He has two cats and they don’t charge for that, and so that was important for him too.

Caring one1

5

February 27, 2016

I am/was a resident of this facility

It is a very nice place with very nice staff. We just moved in about 10 days ago and like it a lot. We're in a nice room with a living room, a bathroom, and a bedroom. We think the food is pretty good, and the dining room is very nice.

LS3

5

January 1, 2016

I visited this facility

I was very impressed. It was fairly new. The residents that we saw seemed very friendly and welcoming. I was very impressed with Jennifer, the administrator of the facility. She has gone so far as checking with me about once a month. The community was very attractive and was a soothing kind of place to come in and sit down, read a book or magazine. It has a very open atmosphere which I like the most. They also have a lot of activities. It was almost overwhelming of the choices that you could make to go and do.

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Costs for Solana at The Park in Surprise, Arizona

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,000

Starting Price

Services and Amenities of Solana at The Park in Surprise, Arizona

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We do not offer companion suites.

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals
  • Dining Extra: Private dining

About Solana at The Park in Surprise, Arizona

Solana at The Park, part of the Koelsch Communities, is now home to the standards of excellence that the Koelsch family was founded on, and is known for throughout their communities. Koelsch Communities has been family owned and operated since 1958, and we are excited to offer the highest quality of care and service to Surprise, Arizona. Solana at The Park is situated in a peaceful neighborhood of Surprise, nestled between beautiful mountains, and the bustling city of Phoenix.

At Solana at The Park, you’ll find our staff members are highly trained and loving professionals that offer the utmost quality of health care, while promoting creative thinking and learning, all the while with patience, kindness, and above all, compassion. The later years of life can bring many joys and many challenges and we are committed to bringing the most enjoyment and fulfillment out of these precious years — a principle the Koelsch Communities was founded on.

The Freedom to Live as You Choose- In the Area You Know and Love

Whether you're looking for an Assisted Living lifestyle with help available as needed, or regular assistance with the activities of daily living, Solana at The Park can give you the level of assistance you need in the finest environment for senior assisted living. Our professional staff and nursing team are passionate about caring for our senior population at every level of the aging process. We hold ourselves to high standards, working with each resident to create an environment and support that satisfies their specific needs. With vibrant activities every day, a pet friendly environment and a professional, dedicated team, Solana at The Park facilitates an independent lifestyle with support at every level. We take pride in our family serving yours.

Signature Programs

24-Hour On-site Nursing

When you’re looking for an Assisted Living Community for your loved one, we know your top priority is the quality of healthcare they’ll receive. At Solana at The Park, our qualified nurses, both RN and LPN, are available each day and are professionally trained to give Assisted Living residents the care they need. Solana at The Park recognizes the complex and frail health conditions that many residents are experiencing and our number one priority is giving our caring residents, your loved one, the highest level of care and treating them with the utmost professionalism.

Diabetic Management

At Solana at The Park we’re committed to helping residents with diabetes live a healthy lifestyle and maintain an enriched life. Our team of professional nurses and staff members are trained in diabetic protocol and are efficient in identifying and responding to diabetic reactions.

Map of Solana at The Park

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