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Rock Creek at The Park

14552 W Park Wood Dr., Surprise, AZ 85374

(800) 558-0653

Verified Partner

4.66

(6 reviews)

Offers Memory Care

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Reviews of Rock Creek at The Park in Surprise, AZ

4.66

(6 reviews)

  • Facility

    4.8

  • Staff

    4.8

  • Food

    3.8

  • Activities

    5.0

  • Value

    4.5

Charles

4

November 25, 2023

I am a friend or relative of a current/past resident

I moved my wife into Rock Creek at the Park. The staff is involved. They have three RNs on staff. There's a nice courtyard for activities. There are people there who have empathy for the residents, whereas the other place didn't. It's the first time my wife had a roommate. However, they have community showers. I've tried their food, and it was delicious. The facility is very clean. They monitor the more disabled people pretty regularly. I haven't been there very long, but from what I can see it is pretty nice.

Provider Response

Thank you, Charles, for taking the time to leave us this review. We value all of your feedback!

My Mary

5

June 14, 2023

I am a friend or relative of a current/past resident

We have been delighted with Rock Creek, its staff, its facilities, and its performance from the moment we first entered its doors. My husband loved his new home, and never tired of telling us how nice everyone there was, and how beautiful the facilities were. He loved the freedom of the outdoor gardens and the comfort of the additional enclosed patio/garden setting where he could sit or walk while watching and listening to the birds enjoying the water fountain and flowers. They have a very inclusive activities program in which there is something for everyone no matter what level of interest they may have. My husband particularly liked bowling! There were special guest performers, appealing holiday events, and regular sing-a-longs.

Provider Response

Thank you so very much for taking the time to share about your husband's experience with Rock Creek Memory Care. We are so glad that we can provide our residents with the care, attention, and engagement that they deserve. It's wonderful that he loves the outdoor gardens and can enjoy the beauty and calm that nature offers.

Lee O.

5

May 21, 2023

I am a friend or relative of a current/past resident

The rooms are spacious enough for the resident's needs. The staff is very helpful and friendly, with several of them knowing me on a first name basis. They respond quickly when I bring things to their attention while I'm visiting. Mom loves playing bingo as well as the exercise and cooking classes. Activities Director Daveena does a great job, keeping the residents busy and engaged. She also emails a monthly activity calendars to the families so they can see what is going on. The one item that convinced our family to place mom in Rock Creek was the longevity and stability of the senior staff. Executive Director Stephanie, Head Nurse Shane, Daveena, and Business Manager Cindy have all been their many years, though Cindy just retired last month. The staff is very accommodating to our family regarding our visits. The community also provides Skype and Face Time opportunities which is extremely helpful to my brother and me who live in the midwest. The meal offering is quite extensive with a good variety. Mom, who is almost 97 years old, has lived at Rock Creek for approximately 2 1/2 years and our family is extremely happy and thankful for the level of care that Rock Creek provides.

Provider Response

Lee, Thank you for your glowing review of our community. We are so glad that we've had the opportunity to care for your mom and serve your family for the last few years. Stephanie Fialkin, Executive Director

socks and flip flops

5

May 19, 2023

I am a friend or relative of a current/past resident

I can’t praise the staff enough, about how welcoming and friendly they are to visitors of the residence. Their philosophy of caring shows, and should be a mentoring example to all facilities. For me, the kindness, patience, and caring is second to none. Keep up the great work, Stephanie, Shane and staff. I wish I could name all the nurses, assistance, caregivers and support staff, but there are too many names to mention. Thank you all for making tough times comforting.

Provider Response

Thank you for your glowing review of Rock Creek at The Park! We are delighted that we are able to help and assist during challenging times. We are honored to be part of the team caring for our memory care seniors with dignity and respect! Stephanie Fialkin, Executive Director

Linda367274

4

June 21, 2016

I am a friend or relative of a resident

I know two friends at Rock Creek, and their spouses say it's really good with really friendly and helpful staff. I went there to visit my friends, and it's very good. I had a snack, and it was really good. They have two different dining areas. There's one for people that need help more than the other, and the other was for the people that are able to help themselves a little better. They have people in there watching over everybody. The rooms are locked; people that work there have a key and can open any door they went. They have furnished rooms and a beautiful courtyard, so you can look out the windows and see the courtyard and trees. It's really pretty, and you can sit out there. It's also very clean.

Jack E.

5

December 20, 2015

I visited this facility

It is a very nice facility -- very caring staff, the building is in great shape, and it's all on a single floor. My mom is in a double room, which actually has a shower in the bathroom in the room, and it has a view of the courtyard. It seems to be going very well, so in the two weeks experience, we're very pleased. The staff has been very attentive, very caring, and responsive to all of our questions and my mom's needs, and what they told us would happen is actually what's happening.

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Costs for Rock Creek at The Park in Surprise, AZ

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$7,600

Starting Price

Services and Amenities of Rock Creek at The Park in Surprise, AZ

Costs

  • All Inclusive Rent
  • Entry Fee
  • Fee Structure Extra: Entry fee cost : $2750

Room and housing options

  • Companion Suites: Yes

General

  • Resident Capacity: 66
  • Respite Care
  • Pets Allowed: Small pets allowed only

About Rock Creek at The Park in Surprise, AZ

Since 1958 Koelsch Communities has grown its reputation as a trusted name in Memory Care. If your loved one has been diagnosed with Alzheimer’s, Dementia or another form of memory loss, we offer specialized support and activities designed specifically for this challenging diagnosis. Our professional staff is trained and ready 24/7 to serve your loved one, and we are dedicated to meeting the needs of our residents with dignity, respect, and dependability. Because memory loss reveals itself differently in each person, we offer a variety of activities along with a care plan designed especially for the unique needs for all of those we care for. At Rock Creek, our residents aren’t the only ones who grow close to our hearts; their families do too. The transition to memory care is never easy, so we offer family resources like support groups, informational classes, and fun-filled all-family events throughout our community.

Rock Creek at The Park Memory Care Community offers an abundance of amenities and services designed to keep our seniors healthy and happy in a beautifully appointed and secured environment. These amenities and services are included in daily fees:

  • 24-hour on-site licensed nurses
  • Specially trained dementia caregivers
  • Complete medication service by licensed nurses
  • Diabetic management program
  • Three home-style nutritious meals every day
  • Refreshments available anytime 24 hours a day
  • Activities and exercise programs every day facilitated by dedicated staff specifically designed for those with memory loss
  • Scheduled social outings in our wheelchair accessible bus
  • Personal laundry services
  • Housekeeping and linen service
  • Scheduled transportation to appointments & escorts available (fee may apply)
  • Hourly and respite care

Community Features:

Rock Creek at The Park Memory Care Community is set-up with spacious common areas, specifically designed for resident well-being and enjoyment. These include:
  • Companion and private areas for family one-on-one time
  • Comfortable community areas including living rooms with fireplaces, a private dining room for family events, and sun-rooms
  • Enclosed courtyards and walking paths
  • Beauty and barber shop
  • Close proximity to medical facilities

Map of Rock Creek at The Park

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