Gentle Care - Surprise, AZ

Reviews of Gentle Care - Surprise, AZ

Questions about Gentle Care - Surprise, AZ

Describe the overall population of assisted living residents at Gentle Care - Surprise, AZ . What is their average age? What are their favorite things to do?

We are an assisted living home licensed for 10 beds. Most residents range in age from about 75-85. We have had residents as young as 50 and as old as 100. They come from all different backgrounds and love to socialize. They really enjoy playing games, watching movies and celebrating birthdays and holidays.

What programs or activities does Gentle Care - Surprise, AZ offer to enrich residents' well-being?

There are church volunteers that play games with the residents and do some non-denominational Bible Study. We also have musicians play concerts for the residents. Every birthday and holiday is a party for both the residents and families (outside of Coronavirus restrictions). A personal trainer can stop by to work with your loved one and improve their overall health. When there is no Coronavirus restrictions we also take the residents on field trips to shopping, movies and dining out. We have taken them to other events as well such as the State Fair and the Luke AFB Air Show.

What places are near Gentle Care - Surprise, AZ or within walking distance for assisted living residents to enjoy?

Our home is located in a residential neighborhood so there are not many shops and attractions within walking distance for seniors. It is a very quiet neighborhood. Seniors could easily take a nice stroll on the streets close to the home. We can also provide transportation if the resident would like to go somewhere.

What transportation services does Gentle Care - Surprise, AZ offer to assisted living residents?

If the resident is able to ride in a normal car (no wheelchair or stretcher required), we have an employee who could transport them. If they do need a wheelchair or stretcher transport, we can set them up with a service that gives us preferred provider rates. Of course we would just pass those rates on to the family with no markup.

What makes the chef or dining program at Gentle Care - Surprise, AZ exceptional? What kind of menu can assisted living residents expect?

There are several caregivers who also do the cooking. Our manager has 20 years+ of experience in assisted living and loves to cook. She is incredible at making many different dishes from all over the world. She will also take requests from residents to accommodate their desires and dietary needs.

What safety features or security measures does Gentle Care - Surprise, AZ offer to assisted living residents?

Our home has an alarm on the front and back door, as well as a completely walled-in backyard. All our bathrooms have roll-in showers for wheelchairs, as well as grab rails in the shower and around the toilets. Same-sex caregivers will help with bathing and avoiding falls. We have the ability to help people with Hoyer lifts and other medical equipment.

How does Gentle Care - Surprise, AZ keep residents' families informed about their loved ones?

All families receive a weekly email letting them know what are the latest activities and birthday celebrations at our homes. Our managers regularly talk to the families on the phone to give them updates on their loved ones. If there is any kind of incident involving your loved one, our caregivers are trained to call the families right away after treating any serious condition. We also allow families to come over any time they want as long as we are complying with Department of Health restrictions.

What is the care staff-to-resident ratio at Gentle Care - Surprise, AZ during daytime and nighttime hours?

There are two caregivers on duty during the day and one on at night. That means the highest caregiver to resident ratio we will have will be 1:5 during the day and 1:10 at night.

What ongoing senior care training does the staff receive?

All staff members have to have basic first aid and CPR training annually. In addition they must take 12-hours in additional training from an accredited caregiver training program approved by the Arizona Nursing Board.

Services and Amenities of Gentle Care - Surprise, AZ

About Gentle Care - Surprise, AZ

At Royal Paradise, you can rest assured knowing we offer over a decade's worth of professional experience in providing the complete care of every aspect of you or your loves ones well being, starting with healthy nutrition, exercise and great medication management.

What Makes Us Special

We are a private residential facility that provide care for the elderly who can no longer live independently and require assistance with activities of daily living. To better serve our residents we have four homes in the local area.