Brookdale Peoria Union Hills

Offers Memory Care

12 Reviews
9296 West Union Hills Drive, Peoria, AZ 85382
Call (800) 385-2527
Brookdale Peoria Union Hills (800) 385-2527

Reviews of Brookdale Peoria Union Hills

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Memory Care Reviews for Brookdale Peoria Union Hills

August 14, 2012

By Peace-Garden

I am a friend or relative of a resident

Friendly, caring community. My Dad has been there for 4 days. We're still fine tuning his care with the help of Emeritus staff.

July 07, 2012

By VanCleave

I visited this facility

I visited after speaking with Marty their marketing director. On the phone I felt the attention to my aunts needs where met. My first impression of the facility was inviting. There was a friendly receptionist and it smelled of cookies. The tour beyond the coded entry changed everything. The place is dirty, the staff looks overwhelmed with work, the people that live there where parked in front of the TV's. It was difficult to get a clear picture of what type or level of care was being provided. The worst part about the experience was the pressure to make the choice for my aunt. The director approach was like a used car lot- fake. And the calls, I must have received a dozen since the visit. I think that is what helped me look else where. In the end I didn't feel it was the right choice and found a lovely place in Surprise. For about the same cost my aunt is loving the amenities.

November 11, 2011

By Emmyrose

I visited this facility

This is a facility which specializes in Alzheimer and memory care residents.They have 56 apartments. The building and grounds are well kept. The apartments have partial kitchens and all handicapped equipped with an emergency system. They do housekeeping and laundry. They serve three meals a day and snacks in the family style dining room. They try to do a variety and the food is good. They can also get meals brought to apartment if ill. They have a nurse on site and on call. They have doctors who may come in.They can transport to appointments. All caregivers are certified. The staff seems congenial and competent. They also have a beautician. They have an activities room.They do in house activities as bingo, memory games, exercises.parties, and one on one.They go out to shopping and other places as the residents ability allows.They can also walk in the secure courtyard which has paths and sitting areas. This is a nice clean facility but I feel it lacks the homey feeling.

July 28, 2011

By marglo

I am a friend or relative of a resident

The care givers were very loving and responded positively to my mother's frequent suggestions for personalizing my father's care.
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Questions about Brookdale Peoria Union Hills

What ongoing training does the staff receive in dementia care?

Providing excellent dementia care is a complex task that requires ongoing guidance and teaching for Clare Bridge associates. All associates receive initial and on-going training in proper techniques, approach and care of persons with dementia. All executive directors also attend Brookdale’s Clare Bridge Leadership Competency Training.

What programs or activities does Brookdale Peoria Union Hills offer to keep residents engaged? How does the staff engage residents' long-term memories?

The Clare Bridge Daily Path offers a gentle daily structure (seven days per week) choreographed with a minimum of six programs per day. All are designed to maintain the resident’s abilities and to encourage the use of their current skills. The Daily Path gives each resident a sense of security that they are “right where they need to be.” Daily Path activities include the following: • Morning Mental Workout with discussions, brain-stimulating games and reminiscing • Daily Physical Activity with exercise opportunities including Brookdale Fitness B-Fit group exercises, walking programs and dancing • Daily Life Skills provide a sense of purpose, meaning and belonging individually or as group activities. • Person-Centered Programming includes activities designed to use the resident’s social history as a foundation, by honoring past interests and involvements, programs tap into current skills and support successful experiences.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

The communities Health and Wellness Director, a Registered Nurse, assesses the residents prior to move-in, 14 days following move-in and every 90 days. In addition, if there is a change of condition an assessment will be completed.

What techniques does Brookdale Peoria Union Hills use to support memory care residents during mealtimes?

Designed by a team of culinary associates, experts specializing in dementia care and registered dieticians, the unique Clare Bridge Dining program sustains the resident’s opportunity to enjoy and master the dining experience. The program offers such specialized aspects as: • Dementia-Friendly Menus providing diverse offerings that help prevent weight-loss; selections are easy to manage, familiar and appealing to the senses. • Individualized Dining Assistance includes evaluating each resident to determine the level of prompting assistance needed to preserve their use of utensils as long as possible. • The Supportive Dining Environment, which incorporates small dining rooms with consistent seating to support the challenges of those with dementia, encourages familiarity and socialization while supporting the needs of the residents through the assignment of resident care assistants. Music, centerpieces, warm, scented wash towels and fresh linens enhance the dining experience.

How does Brookdale Peoria Union Hills keep residents' families informed about their loved ones' health?

We hold regularly scheduled care conferences to verify that the resident is receiving the care and services they want and need. Our community leadership team coordinates individualized wellness needs in collaboration with the residents additional care providers.

Describe the neighborhood around Brookdale Peoria Union Hills. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Secluded, quiet, park like setting

Is Brookdale Peoria Union Hills affiliated with a hospital if more care is needed?

We allow our residents’ families to request one of three near-by hospitals, Banner Thunderbird, Abrazo Arrowhead or Banner Boswell. Routine referrals to Banner Boswell, and Abrazo.

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Services and Amenities of Brookdale Peoria Union Hills

Room and housing options

  • Companion Suites: We Do Not Offer Companion Suites
  • Studio Apartments

Dining options

  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Tv Room
  • Garden And Patio
  • Security Gate
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi

Health services

  • Medication Management
  • Physical Therapy
  • Nurse On Staff: We Have 24 Hour Nurses


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Computer Class

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Respite Care
  • Minimum Age: 65
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy


  • Licenses: Yes
  • State Licenses: AL6356
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About Brookdale Peoria Union Hills

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

What Makes Us Special

Everything under one roof, one level and beautiful grounds consisting of 4 acres and everything is secured and a great family feel and environment.

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Brookdale Peoria Union Hills

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