Brookdale Peoria Union Hills

Offers Memory Care

12 Reviews

9296 West Union Hills Drive

Peoria

85382

Brookdale Peoria Union Hills

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3.8 12

Vicki 2021-01-25 At Brookdale Union Hills all the residents were more comingled, and I was afraid that being that my father is so high functional, that if they were to put him in the dining room with a bunch of people that couldn't feed themselves, and I don't mean any disrespect whatsoever, that it would make him very sad. That he would think to himself, "This is what I have to look forward to in my life," and I don't want that for him. They were very friendly and very helpful. Their facilities were xeriscaped, so it's got a lot of rock, and in Arizona there are not a lot of trees. The rooms were not set up to where dad could have a lot of his furniture. It was more of a rectangular-shaped room. The other reason why we didn't choose that one was when you walk out there's a huge sign in front of their building that says Alzheimer's dementia, and I know that would've turned Dad off right away. It's an all Alzheimer's dementia facility. The staff was very helpful and very knowledgeable. I visited this facility

5 5 1

Summersong 2018-10-27 My parents lived here for a number of years...my dad for 3 1/2 and my mother for 6+ years. In fact she has lived there the longest of any resident. I have found this Brookdale to be a very good place for them. I particularly appreciate the compassion, direction, and skill of the director, Jim; the nurse, Iretta; the activity director, Veronica; and others. The residents live in "neighborhoods" which makes life more personal They get together daily in the community center with folks from other neighborhoods for music, concerts, activities, movies and more. The grounds are peaceful and beautiful; the rooms are all private; there are monthly family events; and there is a lovely room available for family parties and get-togethers, which we have made good use of. My parents have been content here, which means a lot to me. Everything is never perfect, but the compassion shown them along with the terrific leadership has been an important part of that. I am a friend or relative of a current/past resident

5 5 1

Larry417525 2016-11-26 The staff was fabulous, and the woman who met with us was very helpful, guided us, and really took time to speak with us. The facility in the main lobby was really lovely, and they also had individual casitas; we did not tour those, but that was a very strong point for us to transition my dad that would have been a good choice. My husband’s has been here before; he has been there to visit a friend of his, and he was very impressed with it. He had eaten in the dining room too. I visited this facility

5 5 1

Mrs. Flores 2016-08-18 My mom moved into Brookdale about a year ago, and she’s had the same caregiver since she got there who's very familiar with Alzheimer’s and knows how to approach her. It’s a small community, so she doesn’t get confused with all the different hallways. They have a community center to keep them entertained, and she interacts when she’s up to it. They also have mass. I visited this facility

5 5 1

Kelly32 2015-10-29 The reason I didn’t choose Brookdale Peoria Union Hills is they didn’t have a private single room. They only had available space for sharing and they were more expensive. I don’t see my dad sharing, not as Alzheimer's. I know they have activities. The facility was very pretty with very nice grounds. The interior and some of the furniture was older but you could tell it was well-loved. It could probably do some updating and remodeling but it was clean and the lady that took me around was nice. I visited this facility

5 4 1

addyperry 2015-10-20 This place is aweful the care givers change weekly..have no clue how to handle the patients...are always outside smoking cigarettes & greatly understaffed....Came in many times during my fathers stay and patients were on the floor after falling out of wheelchairs with no care givers in site. Stay away if you love your loved one. I am a friend or relative of resident

5 1 1

Caring85198450 2014-06-23 Emeritus is pretty good, but the rooms are small. The help is very nice, and the meals are pretty good, although the food is sometimes late in coming. The place is fairly clean. The people at the front office get involved with the stuff inside, besides; they just don’t sit there pushing paper. They go out and do exercise with the people, they talk to them and get to know them. They try to separate the higher functioning from the lower functioning patients. It seemed very much like a home. It’s cozy but a little closed in. They have one LPN during the day. They do exercises in the morning all the time. They do entertainment and stuff in the afternoon. I am a friend or relative of a resident

5 3 1

Nicole7 2013-06-17 We have not seen the whole facility but Emeritus looked very nice from what we saw. The people were also very nice. When we were there, we just kind of went into one room and then my dad went into like a social room where they had music and songs, and he liked it. I visited this facility

5 5 1

Peace-Garden 2012-08-14 Friendly, caring community. My Dad has been there for 4 days. We're still fine tuning his care with the help of Emeritus staff. I am a friend or relative of a resident

5 4 1

VanCleave 2012-07-07 I visited after speaking with Marty their marketing director. On the phone I felt the attention to my aunts needs where met. My first impression of the facility was inviting. There was a friendly receptionist and it smelled of cookies. The tour beyond the coded entry changed everything. The place is dirty, the staff looks overwhelmed with work, the people that live there where parked in front of the TV's. It was difficult to get a clear picture of what type or level of care was being provided. The worst part about the experience was the pressure to make the choice for my aunt. The director approach was like a used car lot- fake. And the calls, I must have received a dozen since the visit. I think that is what helped me look else where. In the end I didn't feel it was the right choice and found a lovely place in Surprise. For about the same cost my aunt is loving the amenities. I visited this facility

5 2 1

Emmyrose 2011-11-11 This is a facility which specializes in Alzheimer and memory care residents.They have 56 apartments. The building and grounds are well kept. The apartments have partial kitchens and all handicapped equipped with an emergency system. They do housekeeping and laundry. They serve three meals a day and snacks in the family style dining room. They try to do a variety and the food is good. They can also get meals brought to apartment if ill. They have a nurse on site and on call. They have doctors who may come in.They can transport to appointments. All caregivers are certified. The staff seems congenial and competent. They also have a beautician. They have an activities room.They do in house activities as bingo, memory games, exercises.parties, and one on one.They go out to shopping and other places as the residents ability allows.They can also walk in the secure courtyard which has paths and sitting areas. This is a nice clean facility but I feel it lacks the homey feeling. I visited this facility

5 3 1

marglo 2011-07-28 The care givers were very loving and responded positively to my mother's frequent suggestions for personalizing my father's care. I am a friend or relative of a resident

5 4 1

9296 West Union Hills Drive, Peoria, AZ 85382

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Brookdale Peoria Union Hills (800) 385-2527

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Reviews of Brookdale Peoria Union Hills

12 Reviews Write a review

Food

(1 Review)

Staff

(2 Reviews)

Facility

(2 Reviews)

Activities

(1 Review)

Value

(1 Review)

Memory Care Reviews for Brookdale Peoria Union Hills

January 25, 2021

By Vicki

I visited this facility

At Brookdale Union Hills all the residents were more comingled, and I was afraid that being that my father is so high functional, that if they were to put him in the dining room with a bunch of people that couldn't feed themselves, and I don't mean any disrespect whatsoever, that it would make him very sad. That he would think to himself, "This is what I have to look forward to in my life," and I don't want that for him. They were very friendly and very helpful. Their facilities were xeriscaped, so it's got a lot of rock, and in Arizona there are not a lot of trees. The rooms were not set up to where dad could have a lot of his furniture. It was more of a rectangular-shaped room. The other reason why we didn't choose that one was when you walk out there's a huge sign in front of their building that says Alzheimer's dementia, and I know that would've turned Dad off right away. It's an all Alzheimer's dementia facility. The staff was very helpful and very knowledgeable.

October 27, 2018

By Summersong

I am a friend or relative of a current/past resident

My parents lived here for a number of years...my dad for 3 1/2 and my mother for 6+ years. In fact she has lived there the longest of any resident. I have found this Brookdale to be a very good place for them. I particularly appreciate the compassion, direction, and skill of the director, Jim; the nurse, Iretta; the activity director, Veronica; and others. The residents live in "neighborhoods" which makes life more personal They get together daily in the community center with folks from other neighborhoods for music, concerts, activities, movies and more. The grounds are peaceful and beautiful; the rooms are all private; there are monthly family events; and there is a lovely room available for family parties and get-togethers, which we have made good use of. My parents have been content here, which means a lot to me. Everything is never perfect, but the compassion shown them along with the terrific leadership has been an important part of that.

November 26, 2016

By Larry417525

I visited this facility

The staff was fabulous, and the woman who met with us was very helpful, guided us, and really took time to speak with us. The facility in the main lobby was really lovely, and they also had individual casitas; we did not tour those, but that was a very strong point for us to transition my dad that would have been a good choice. My husband’s has been here before; he has been there to visit a friend of his, and he was very impressed with it. He had eaten in the dining room too.

August 18, 2016

By Mrs. Flores

I visited this facility

My mom moved into Brookdale about a year ago, and she’s had the same caregiver since she got there who's very familiar with Alzheimer’s and knows how to approach her. It’s a small community, so she doesn’t get confused with all the different hallways. They have a community center to keep them entertained, and she interacts when she’s up to it. They also have mass.

October 29, 2015

By Kelly32

I visited this facility

The reason I didn’t choose Brookdale Peoria Union Hills is they didn’t have a private single room. They only had available space for sharing and they were more expensive. I don’t see my dad sharing, not as Alzheimer's. I know they have activities. The facility was very pretty with very nice grounds. The interior and some of the furniture was older but you could tell it was well-loved. It could probably do some updating and remodeling but it was clean and the lady that took me around was nice.

October 20, 2015

By addyperry

I am a friend or relative of resident

This place is aweful the care givers change weekly..have no clue how to handle the patients...are always outside smoking cigarettes & greatly understaffed....Came in many times during my fathers stay and patients were on the floor after falling out of wheelchairs with no care givers in site. Stay away if you love your loved one.

Provider Response

This is very concerning to us and we take this matter seriously. We hope that you will call us at 877-400-5296 to discuss your concerns in greater detail.

June 23, 2014

By Caring85198450

I am a friend or relative of a resident

Emeritus is pretty good, but the rooms are small. The help is very nice, and the meals are pretty good, although the food is sometimes late in coming. The place is fairly clean. The people at the front office get involved with the stuff inside, besides; they just don’t sit there pushing paper. They go out and do exercise with the people, they talk to them and get to know them. They try to separate the higher functioning from the lower functioning patients. It seemed very much like a home. It’s cozy but a little closed in. They have one LPN during the day. They do exercises in the morning all the time. They do entertainment and stuff in the afternoon.

June 17, 2013

By Nicole7

I visited this facility

We have not seen the whole facility but Emeritus looked very nice from what we saw. The people were also very nice. When we were there, we just kind of went into one room and then my dad went into like a social room where they had music and songs, and he liked it.

August 14, 2012

By Peace-Garden

I am a friend or relative of a resident

Friendly, caring community. My Dad has been there for 4 days. We're still fine tuning his care with the help of Emeritus staff.

July 07, 2012

By VanCleave

I visited this facility

I visited after speaking with Marty their marketing director. On the phone I felt the attention to my aunts needs where met. My first impression of the facility was inviting. There was a friendly receptionist and it smelled of cookies. The tour beyond the coded entry changed everything. The place is dirty, the staff looks overwhelmed with work, the people that live there where parked in front of the TV's. It was difficult to get a clear picture of what type or level of care was being provided. The worst part about the experience was the pressure to make the choice for my aunt. The director approach was like a used car lot- fake. And the calls, I must have received a dozen since the visit. I think that is what helped me look else where. In the end I didn't feel it was the right choice and found a lovely place in Surprise. For about the same cost my aunt is loving the amenities.

November 11, 2011

By Emmyrose

I visited this facility

This is a facility which specializes in Alzheimer and memory care residents.They have 56 apartments. The building and grounds are well kept. The apartments have partial kitchens and all handicapped equipped with an emergency system. They do housekeeping and laundry. They serve three meals a day and snacks in the family style dining room. They try to do a variety and the food is good. They can also get meals brought to apartment if ill. They have a nurse on site and on call. They have doctors who may come in.They can transport to appointments. All caregivers are certified. The staff seems congenial and competent. They also have a beautician. They have an activities room.They do in house activities as bingo, memory games, exercises.parties, and one on one.They go out to shopping and other places as the residents ability allows.They can also walk in the secure courtyard which has paths and sitting areas. This is a nice clean facility but I feel it lacks the homey feeling.

July 28, 2011

By marglo

I am a friend or relative of a resident

The care givers were very loving and responded positively to my mother's frequent suggestions for personalizing my father's care.

See all Memory Care reviews (12)

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Questions about Brookdale Peoria Union Hills

What ongoing training does the staff receive in dementia care?

Providing excellent dementia care is a complex task that requires ongoing guidance and teaching for Clare Bridge associates. All associates receive initial and on-going training in proper techniques, approach and care of persons with dementia. All executive directors also attend Brookdale’s Clare Bridge Leadership Competency Training.

What programs or activities does Brookdale Peoria Union Hills offer to keep residents engaged? How does the staff engage residents' long-term memories?

The Clare Bridge Daily Path offers a gentle daily structure (seven days per week) choreographed with a minimum of six programs per day. All are designed to maintain the resident’s abilities and to encourage the use of their current skills. The Daily Path gives each resident a sense of security that they are “right where they need to be.” Daily Path activities include the following: • Morning Mental Workout with discussions, brain-stimulating games and reminiscing • Daily Physical Activity with exercise opportunities including Brookdale Fitness B-Fit group exercises, walking programs and dancing • Daily Life Skills provide a sense of purpose, meaning and belonging individually or as group activities. • Person-Centered Programming includes activities designed to use the resident’s social history as a foundation, by honoring past interests and involvements, programs tap into current skills and support successful experiences.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

The communities Health and Wellness Director, a Registered Nurse, assesses the residents prior to move-in, 14 days following move-in and every 90 days. In addition, if there is a change of condition an assessment will be completed.

What techniques does Brookdale Peoria Union Hills use to support memory care residents during mealtimes?

Designed by a team of culinary associates, experts specializing in dementia care and registered dieticians, the unique Clare Bridge Dining program sustains the resident’s opportunity to enjoy and master the dining experience. The program offers such specialized aspects as: • Dementia-Friendly Menus providing diverse offerings that help prevent weight-loss; selections are easy to manage, familiar and appealing to the senses. • Individualized Dining Assistance includes evaluating each resident to determine the level of prompting assistance needed to preserve their use of utensils as long as possible. • The Supportive Dining Environment, which incorporates small dining rooms with consistent seating to support the challenges of those with dementia, encourages familiarity and socialization while supporting the needs of the residents through the assignment of resident care assistants. Music, centerpieces, warm, scented wash towels and fresh linens enhance the dining experience.

How does Brookdale Peoria Union Hills keep residents' families informed about their loved ones' health?

We hold regularly scheduled care conferences to verify that the resident is receiving the care and services they want and need. Our community leadership team coordinates individualized wellness needs in collaboration with the residents additional care providers.

Describe the neighborhood around Brookdale Peoria Union Hills. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Secluded, quiet, park like setting

Is Brookdale Peoria Union Hills affiliated with a hospital if more care is needed?

We allow our residents’ families to request one of three near-by hospitals, Banner Thunderbird, Abrazo Arrowhead or Banner Boswell. Routine referrals to Banner Boswell, and Abrazo.

Photos of Brookdale Peoria Union Hills

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Services and Amenities of Brookdale Peoria Union Hills

Room and housing options

Companion Suites: We Do Not Offer Companion Suites
Studio Apartments

Dining options

Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Coffee Shop
Party Space
Tv Room
Garden And Patio
Security Gate
Features Extra: Library

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Wifi

Health services

Medication Management
Physical Therapy
Nurse On Staff: We Have 24 Hour Nurses

Activities

Offsite Activities
Music
Games
Stories
Religious Services
Lectures Discussions
Book Clubs
Wii Sports
Tai Chi
Fitness Room
Yoga
Gardening
Cooking
Arts And Crafts
Activities Extra: Computer Class

Financial guidance

Va Benefits Consultation
Financing Advice

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

General

Respite Care
Minimum Age: 65
Pets: Small Pets Allowed

Range of services

Physical Therapy

Licenses

Licenses: Yes
State Licenses: AL6356

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About Brookdale Peoria Union Hills

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services

Daily assistance with bathing and dressing
Medication management
Dining assistance and special diets
Assistance with reminders and redirection
Escorts and assistance with walking
Emergency response call system
Housekeeping
Laundry and linen service

*Rates subject to change at any time. Level of care not included.

What Makes Us Special

Everything under one roof, one level and beautiful grounds consisting of 4 acres and everything is secured and a great family feel and environment.

Brookdale Peoria Union Hills

Reviews of Brookdale Peoria Union Hills

Memory Care Reviews for Brookdale Peoria Union Hills

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Questions about Brookdale Peoria Union Hills

Photos of Brookdale Peoria Union Hills

Services and Amenities of Brookdale Peoria Union Hills

Room and housing options

Dining options

Features

Cleaning services

Technology and entertainment

Health services

Activities

Financial guidance

Guest services

General

Range of services

Licenses

About Brookdale Peoria Union Hills

Amenities and Services

What Makes Us Special

Map of Brookdale Peoria Union Hills

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