Morning Star Assisted Living and Memory Care at Arrowhead
Offers Assisted Living
Call (800) 385-2527
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Reviews of Morning Star Assisted Living and Memory Care at Arrowhead
Assisted Living Reviews for Morning Star Assisted Living and Memory Care at Arrowhead
January 20, 2019
I am/was a resident of this facility
We have three Concierge’s and they cover the front desk from 7am to 5 or 6pm every day of the week.They are Belly, Carry, and Lulu . Another careing person is the Assisted Living Coordinator who creates a schedule for Caregivers and Med-techs for 24hrs. a day 7days a week! The caregivers and Med-techs work 8hrs. a day covering 2 floors answering pennant lights from residents who have a need or questions. Each resident wears a pendant that they can push and it sends a call to the caregivers to go to help. Caregivers also help residents get to activities that they want to be at and to all meals on time.
December 02, 2017
I am a friend or relative of a current/past resident
Morning Star Arrowhead is managed terribly. The staff and care is horrible. When a resident hits their button for help the staff can take up to an hour to see what's wrong. It's a rotating staff. They don't stay there very long. The food is terrible as I hear complaints from other residents. I will say the facility is new and looks nice but that is it has going for itself.Provider Response
We are so sorry to learn of your disappointment in us, trying as diligently as we are to serve and care with distinction. Our average response time to call buttons is 10 minutes. Some response are very much quicker, but the occasional one extends longer, depending upon what is happening at the moment in the community. Our staff attrition is something we are perpetually focused on reducing, a challenging prospect for any senior living community, with both the robust economy and shortage of healthcare workers as driving factors. We boast 17 Care Managers who have been with MorningStar over two years (since our opening), 16 over a year, 12 over 6 months, and 10 newly hired within the last 6 months. We enjoy widespread satisfaction with the food we serve, receiving less than five complaints from residents. Our Executive Chef meets with the Food Committee every month, and they always tell her what a great job she is doing, We are seeking more dedicated servers in the dining room.
December 12, 2015
I am a friend or relative of a resident
I like the people at MorningStar. The place is smaller, and the facility is new, so I think it will be good for my mom to grow with them. The staff is very good, very attentive, and caring. The food is very good.
About Morning Star Assisted Living and Memory Care at Arrowhead
Morning Star Assisted Living and Memory Care at Arrowhead is a senior living provider in Glendale, Arizona that offers residents Assisted Living.for more details on services and rates.
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