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Westminster Village - Spanish Fort

500 Spanish Fort Blvd., Spanish Fort, AL 36527

(800) 558-0653 (Call a Family Advisor)

3.8

(20 reviews)

Offers Continuing Care Communities, Independent Living, Memory Care, Nursing Homes, and Assisted Living

Photos of Westminster Village - Spanish Fort

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Reviews of Westminster Village - Spanish Fort in Spanish Fort, Alabama

3.8

(20 reviews)

  • Facility

    3.6

  • Staff

    3.8

  • Food

    3.3

  • Activities

    3.9

  • Value

    2.4

Sue

5

September 24, 2023

I visited this facility

I'm moving into Westminster Village. I've known Westminster Village since they opened in 1984. My parents lived there for 16 years. And I have loved the care and the attention they give to their residents. It's independent living, and it had just been refurbished and it looks great. They supply appliances, part of their monthly fee is one four-course meal a day, and their kitchen is wonderful. I've been there two or three times, and every one of them has been knowledgeable and friendly. The food was superb, off the menu, and cooked to order whatever you want. They have a clubhouse, a gym, a swimming pool, a walking trail, and it's a gated community. And their pool has a lift chair. So I, for instance, have knee problems. I can't climb the ladder anymore, but I love to swim, so they can get me out of the pool, which is great.

Provider Response

Dear Sue, thank you for leaving us a 5-star review as resident of Westminster Village! We appreciate you mentioning many of the things that make our community such a wonderful place to live and for sharing the experience of having parents who have lived here as well. The care and well-being of our residents is our top priority and we are always delighted to hear such wonderful feedback. Thanks again, and we look forward to you joining the Westminster Village family!

Cindy777

1

August 22, 2023

Other

One of the main selling points of this facility is that if a resident runs out of money while living there, they will not be kicked out. Read the 50 page contract carefully and have an attorney and a financial advisor review it prior to signing. There are multiple loopholes that will allow the facility to not honor that pledge. The "initial investment" is confiscatory. My loved one paid $189,000.00. Then there's the rent of $36,000/year for a tiny apartment. The facility will review your financial records and basically if you run out of money, the contract will still allow them to kick you out if they deem that you have spent your money unwisely. So say goodbye to trips, vacations, helping out the grandkids or any financial independence. "Big Brother" will be watching. Another selling point is that there is a hair salon on site. It has not been open since my loved one moved in several months ago. The hallways are long and carpeted which makes using a walker difficult.

Provider Response

We noticed your comments and can't help but think this is a misunderstanding about our life care contract and the comprehensive benefits and protection it provides to our residents. We encourage you to please reach out to us and leave a message on how we may contact you about this matter. A member of our team will respond as soon as possible. Thank you.

Tippy Tina

2

April 3, 2023

I am a friend or relative of a current/past resident

They do not communicate well with family members even though it is part of their policy. The administrative staff doesn’t know what’s going on or how to do their jobs. The working staff does what they can when short staffed. They do have kind people who work there but when policies are not followed it leaves us with an uneasy feeling about our loved ones safety. They aren’t qualified to handle memory care issues. Be very careful when selecting a place for your family. I would not recommend Westminster Village or Willowbrooke Court (their skilled nursing).

Provider Response

Thank you for letting us know about your experience. We take all feedback about our community seriously and your comments do not reflect our culture, values, or standards of service. Your comments have been forwarded to our leadership team and we encourage you to reach out to us so that we can learn more about your concerns. Thank you.

Anna

5

November 23, 2022

I visited this facility

I liked what I saw at Westminster Village-Spanish Fort. I liked the location, the facilities, the homes, and the few people I interacted with. I was impressed with the person who showed us around. That individual was very knowledgeable and personable.

Carol

4

August 8, 2021

I am a friend or relative of a current/past resident

Westminster Village is a very nice place. We know several people that lived there. They say it's very nice. They're just maybe a bit dated. The staff was quite friendly. They had a library, they did have a chapel, they had a craft room and an art room.

LBR

2

July 31, 2021

I am a friend or relative of a current/past resident

My father was a resident at Willowbrooke Court for nearly 3 months. The rehab nurses are very helpful, but it feels like some of the nursing staff is only there to put in their hours. They are more telling the patients what to do, rather than asking them about their needs. The phone is always ringing when you walk in the facility, and no one is ever actually at the nursing station. The rooms are "cleaned" daily, but no one ever takes the trash, leftover lunch cups, etc. out, so the rooms feel cramped. My father was only given an actual shower one time in 2 1/2 months, although we repeatedly asked. He only got the shower after we begged a weekend nurse to please try to get it done. Senior staff did not care. He could sit in a wheelchair and stand and walk with assistance, but we were told they needed a "special shower chair" and it was on order. His bed sores continued to get worse, we were constantly told the chair would be there in 2 days, but it never showed up. If they know you are coming, they will have the patient up and dressed with attentive staff all around, but if you really want to know what it's like, show up when they don't know you are coming.

Provider Response

Westminster Villages takes your comments seriously and have shared them with our appropriate leadership team for review. We can assure you that the care, well-being and safety of our residents is always our highest priority. Your comments and the things listed are definitely not up to our standards or reflective of the typical feedback we receive about our resident care. Please reach out to us and leave a detailed message on this matter. A member of our team will respond to you as soon as possible. Thank you.

Rebecca

4

February 24, 2021

I am a friend or relative of a current/past resident

I visited some friends at Westminster Village - Spanish Fort. It seemed very nice, and the people that I know that lived there felt that their needs were cared for. The staff was very professional, and they were caring for the residents and for the guests that were coming to visit. I had lunch there, and the food was very good. The place was very clean, tidy and very well decorated.

Provider Response

Hi Rebecca, thanks for taking the time to leave a review for Westminster Village! We appreciate your comments and feedback on our services. Have a wonderful day!

majcap

3

August 6, 2019

I am a friend or relative of a current/past resident

This nursing home is expensive. Be prepared to listen to alarms going off constantly--either because a resident is "calling" for assistance or because one of the residents wearing an ankle monitor has approached one of the exit doors. Rooms are adequate, but they are too small for visits from more than one or two people. There really is not any "home like" area in the nursing home for visits. Hallways are used to store linens and equipment, which further detracts from "home like" atmosphere. While there are some staff members that truly care and provide good service, I agree with "pouyadou" that the "staff culture" is lacking the element of caring and service expected in an up-scale, expensive long-term care facility. Food is a plus, the dining room is quite nice. Activities are also above par. Access to the "Westminister Village" common areas is a plus, IF a resident is accompanied by a family member or a paid companion.

pouyadou

2

February 1, 2019

Other

Employees do not take care of resident requests, especially in the facilities department. The level of mediocrity and productivity is heartbreaking where residents are concerned.

Provider Response

We are disappointed to hear that you did not have a more positive experience with us at Westminster Village. We would like to work towards a resolution, so if you are willing, please reach out to us to discuss this further.

Vivian

5

January 25, 2019

I visited this facility

I went to Westminster Village. The staff was very courteous and I enjoyed the presentation. They have 1 or 2-bedrooms, it was very nice, and I enjoyed making the tour. It was very convenient, big, and pleasant to look at. We enjoyed the lunch, it was great.

Provider Response

Vivian, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us. Have an awesome day!

EH

5

November 10, 2018

I visited this facility

We chose Westminster Village because it's a nice place to go. They have a lot of activities and very friendly people. I like the cleanliness and the food is good. I can't say anything bad about it. Their facilities are state-of-the-art, they have social activities and physical ones, they have a big fitness center, and an indoor pool.

Provider Response

Thanks for the great review!

MT

4

March 20, 2018

I am/was a resident of this facility

I would love to live in Westminster Village, but I don't have that kind of money. They have apartments and cottages that are are 1,800 square feet and some had sun rooms. The two-bedroom, two-bath was really nice. It's an excellent place. The only thing I didn't like about them was the food. Their assisted living was in a special area, and you have a nurse to call if there's a problem. The RNs were great, but the CNRAs were horrible, except for a few. One night they didn't even bring me a supper tray and when I asked. They just said that the kitchen is closed.

William Benbow

5

February 14, 2018

I am a friend or relative of a current/past resident

They took really good care of my mother inlaw.

kalan

1

September 26, 2017

I am/was a resident of this facility

Beware the 4-day holiday weekend. Following back surgery I entered the Bay Ridge rehab facility on June 26, 2017. I spent 4 days of satisfactory rehab. On Friday June 30, at 10:00pm I received notice that the Nursing Director had decided that I was a 24 Hour fall candidate and required around-the-clock companion care. Upon receipt of this absurd illogical diagnosis, my daughter & I contacted all the staff that was available and did not get any verification of the diagnosis. Throughout the weekend, we persisted, but not until my family doctor got a release from the Bay Ridge could I go home. I shall never go back!

William

5

September 12, 2017

I am a friend or relative of a current/past resident

My mother-in-law is in Westminster. It seems to be quite nice, it's fairly old, but it's very well-appointed, and the staff seems really attentive. So far, she likes the food, so we have no complaints. She likes some of the board games, they have Bridge, and they have movies. The attentiveness of everyone has been very encouraging.

Liz35

5

June 29, 2015

I visited this facility

I liked Westminster Village. The physical therapist was on duty 8 hours a day, and there's a hairdresser right there in the building. The biggest thing that I liked about it was that they do not put anybody out. Once you lived there, it was like progressing. If you were physically or mentally disabled, they would move you to a different wing. They would give you constant care if you needed and your prices do not go out or down. Once you signed in on a certain amount of rent, that's it for the rest of your life. It was beautiful. It was surrounded with trees and flowerbeds that were well taken care of. It was really nice. The layout of the building was beautiful. I looked at the cottages and the rooms, and they were both very nice. Everybody was just wonderful. They were just very friendly.

Caring83221350

5

June 26, 2014

I visited this facility

We were considering Westminster. They have independent living, and you can progress to assisted, and from there to whatever is necessary if your health deteriorates. For me, the location was very good. It's convenient to shopping in a small community. It's not like you're in downtown, and doctors are available in the hospital. It's very well kept. I thought the food was bland but necessary for some people's stomachs if they couldn't go out and eat heavy food like restaurants have. The staff was very nice. The rooms were very well maintained. They showed me some apartments they were redoing, and they said they were going to take the carpets out and replace them. I have been to other places that were using carpets that were worse than the ones Westminster was throwing away.

Bobby4

4

September 30, 2013

I am a friend or relative of a resident

We picked Westminster Village because it's a very nice place. It has all the features and the amenities a person wants. It has 100 cottages and one main building with a couple of hundred apartments in it. It has a wing for assisted living and a wing for skilled care. The staff are skilled and they seemed to be happy with what they do and they took good care of the residents. They serve three meals a day.

Bruce10

4

June 26, 2013

I am/was a resident of this facility

I have been here at Westminster Village for two months now. I am staying in a studio type apartment on the third floor, but I have a sunroom. They have a gym and a pool and they have a lot of activities here. The place is terrific. We are about 400 people here. The staff is great and their happy in their work. Everybody is happy here.

AUtig

5

September 18, 2012

I am a friend or relative of resident

My parent is a recent "new resident' to Westminster in Indepedent Living. I have been pleased with the patience, caring and compassion that has been given to her as a new resident. The staff is wonderful, and has bent over backwards to get her apt. exactly as she wants it! the food is great (I have eaten there several times), and the facilities are beautiful. Everything she needs is right there (hair salon, bank, post office, convenience store, doctor, fitness center, library, and church!). The price is incredible for what is offered - we could not afford something like this where I am located in a metropolitan area. Our family feels blessed to have Westminster!

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Services and Amenities of Westminster Village - Spanish Fort in Spanish Fort, Alabama

Features

  • Beauty Barber Shop
  • Tv Room
  • Garden And Patio

Health services

  • Nurse On Staff: Onsite 24/7

Activities

  • Fitness Room
  • Arts And Crafts

Medicare

  • Health

    2.0

  • Overall

    2.0

  • Quality

    4.0

  • Staff

    4.0

Medicare Provider Number: 015381
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Westminster Village - Spanish Fort in Spanish Fort, Alabama

Westminster Village is a non-profit CRCC, or Continuing Care Retirement Community, located in historic Spanish Fort, Alabama. While most of the units (80 percent) are independent living, the community also offers assisted living and skilled nursing units. CRCCs allow seniors to move in when they're independent and stay for the duration as their needs change. Couples need not separate because they require different levels of care. Westminster Village is the only accredited CRCC on the gulf coast.

Westminster Village is also the only CRCC in the area that offers a Life Care Plan, meaning that the facility received accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) and Continuing Care Accreditation Commission (CCAC). These certifications represent outstanding quality and financial strength. The Life Care Plan directs long-term contracts to provide caregiving services, skilled nursing and housing in one facility, alleviating the need for resident moves.

The coastal community of Spanish Fort is just one mile from the eastern shore of Mobile Bay, and 35 minutes from the gulf. The neighboring Fair Hope is a highly desirable area for seniors with its picturesque downtown and thriving art community. Westminster Village provides transportation to the symphony, theater, space gallery and playhouse in the park. Residents are especially enthusiastic about attending Mobile's own annual Mardi Gras Parade and Ball.

Westminster Village boasts 56 wooded acres and beautiful Spanish architecture. Each level of living has its own dining room and activity program and all are just a short walk to common meeting areas like the Village Store and coffee corners.

The independent living units are in the main three-floor building, neighborhood apartments, and garden cottages.

Bay Ridge at Westminster contains the CCRC's memory care, rehabilitation, plus 62-bed skilled nursing and 28 assisted living units -- all connected to the main building's independent living units.

Facility Features

  • Walking trails
  • Outdoor picnic areas
  • Garden areas
  • Private patios
  • Sun rooms
  • Fitness center
  • Wellness center
  • Indoor pool and whirlpool
  • Main dining room: beautifully designed
  • Private dining room
  • Large activity/meeting room
  • Library/resource center
  • Computer center
  • Extensive arts and crafts area
  • Art studio
  • Woodworking shop
  • Billiards room
  • Private chapel: interdenominational services
  • Two beauty salons
  • Resident-run Village Store
  • Guest apartments
  • Gated community with 24-hour security

Events

  • Symphony Orchestra
  • Alabama Lyric Theatre
  • Theatre 98
  • Summer Movie Series
  • Space 301 Gallery
  • Playhouse in the Park
  • In-house Senior Olympics
  • Mardi Gras Parade and Ball in Mobile

Activities: just a sampling--new selections emerge daily

  • Walking club
  • Swimming
  • Putting Green
  • Yoga
  • Tai chi
  • Ballet
  • Ballroom dancing
  • Square dancing
  • Line Dancing
  • Dance group
  • Bible Study
  • Mass
  • Presbyterian Woman's Group
  • Stitch In Time
  • Gardening
  • Beekeeping
  • Computer Club
  • Game Night
  • Billiards
  • Bridge competitions
  • Movie Night
  • Social Hour
  • Men's Coffee
  • Dinner Groups
  • Holiday parties
  • Symphony Outings
  • Shopping sprees

Services for each level of care are defined as follows.

Independent Living:

The Helping Hands Program available to independent living residents delivers any desired service for a price. Most services are included in the monthly rent, with the exception of phone and internet. Each senior receives a $300 per month meal credit.

Assisted Living:

Services are provided as a part of the living agreement. Meals are provided three times per day. Typical services might include bedding changes, shower assistance and incontinent care.

Skilled Nursing Services:

All services that are provided above and more, are included. Care is round-the-clock and includes memory care for Alzheimer patients or those with other cognitive disabilities.

Services Available to Every Level of Care

  • 24-hour security
  • Daily meals: dietition-created
  • Fitness training
  • Movement classes
  • Medication reminders
  • Prescriptions filled
  • Weekly onsite physician visits
  • Certified nursing assistants and a licensed practical nurse (LPN) on staff
  • Shower assistance
  • Dressing assistance
  • Cable television
  • Regular transportation

Benefits

  • Significantly more affordable than other CRCCs across the country
  • Flexible housing to allow moves to licensed care and avoid relocation
  • Loving service from happy employees
  • Gracious southern hospitality

Beyond services, entertainment and facility amenities, Westminster Village is just a happy place to be. People walk in and they can feel the energy. Marketing Director, Burdette Stilwell, says "We have lots of fun here." Folks hail from all over the country and really enjoy the coastal living, southern cooking, and famed hospitality. Employees receive the best benefits in the area and love what they do, so they stay for many years. Their passion for seniors transfers to their caring relationships with the residents.

Schedule your tour today.

Lowest Monthly Rate:
  • $2,156/month
Additional Fees Beyond Monthly Rate:
  • Yes
Housing Categories:
  • Independent Living
  • Assisted Living
  • Skilled Nursing Care
  • Respite Care
  • We are a CCRC
Cleaning Services:
  • Laundry services: Clothing (staff washes residents' clothes)
  • Laundry services: Linens (staff washes residents sheets/linens)
  • Private laundry (residents can wash own laundry on site)
  • Housekeeping (staff provides housekeeping services to residents)
Activities:
  • Organized offsite activities (outings, etc.)
  • Fitness
  • Music
  • Arts
  • Woodworking
  • Crafts
  • Games (bingo, bridge, etc.)
  • Stories
  • Religious services
  • Lectures and discussions
  • In-house senior olympics
  • Bridge competitions
  • Mardi Gras Parade and Ball
24-Hour Nurse:
  • Yes
On-Site Health Services:
  • Psychiatric care
  • Hospice care
  • Skilled nursing
  • Medication management
Guest Services:
  • Guests can attend meals
  • Ample parking for guests
  • Guests can stay overnight
Pets Allowed:
  • Yes
Dining Options:
  • Meals in a shared dining room
  • In-room kitchenettes
  • In-room full kitchens (includes oven, etc.)
In-Room Technology/Entertainment:
  • Internet
  • Wi-Fi
  • Cable TV
Types of Residence:
  • Studio apartments
  • 1 bedroom apartments
  • 2 bedroom apartments
  • Condos/townhomes
Privacy Options
  • Private
  • Semi-private
Transportation Options
  • Parking for residents
  • Transportation for residents (shuttle bus or similar)

Map of Westminster Village - Spanish Fort

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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