During my grandmother's stay at Sunbridge Nursing Home, I visited her many times. Every time I and my other family members would enter the building, it would smell of urine, which was quite repulsive and sad to me, knowing that my grandmother was breathing that daily. As far as the staff is concerned, I never personally had an issue with anyone, but I know that on many occasions my grandmother would be left unclean if she had had an accident, for hours at a time, hence the probable cause of such an odor of urine throughout the facility. My grandmother had a roommate who seemed to not be completely in her right mind, and would periodically go through her things. When I was visiting her once, I personally witnessed the roommate going through my grandmother's mail. At the time, my mother was also there and told the lady that her mail was on her table and that the mail she was looking through was my grandmother's. The lady then turned around and looked at her in the eyes, snatched a tissue out of the the tissue box on my grandmother's table, and said "I stole one!" While this was somewhat amusing, it was also alarming because no one was able to be there to keep watch of my grandmother's things or to monitor the behavior of the roommate. I was a little afraid of the roommate and did not like going there when she was awake because at times she would just become angry for no reason, or she would yell at us for no reason. Since there was only a curtain between my grandmother's bed and her roommate's it was impossible to get away from her unless she was asleep or out of her room. My grandmother did not stay at this facility long, we could not handle the fact that she would, at times, be neglected (bathing, cleaning her up after an accident), and the smell of the facility itself was not acceptable.