I visited Brookdale Shoals on behalf of my mother. We were treated very well and we were impressed. Three residents talked to us, and told us how much they love the place. It's very nice, clean, and it looked well maintained. The staff member was knowledgeable and helpful. They have music programs, exercising, medical reminders, and travel assistance. One of the rooms we saw could use a little updating.
Brookdale Shoals
Offers Assisted Living and Memory Care
4 Reviews
2904 South Wilson Dam Road, Muscle Shoals, AL 35661
Call
(800) 385-2527
Reviews of Brookdale Shoals
Assisted Living Reviews for Brookdale Shoals
August 24, 2019
I visited this facility
June 01, 2017
I am a friend or relative of a current/past resident
My mother had been in Brookdale Shoals for five months. I think she got to know the staff quite well and relate to them, but they were short-handed and didn't seem to be there to take care of things. Her room was much smaller than where she is now.
Provider Response
We appreciate you taking the time to share your experience with us. We have passed your feedback along to our local and regional management teams for review.
August 14, 2014
I visited this facility
The lady who assisted me and showed me everything around Wellington Place was very nice, informative, and really good. It seemed to be well kept. The ones I saw were single and double rooms, and bathrooms of course, but not kitchens. My husband has Alzheimer’s right now and sometimes he doesn’t join the activities. The place seemed like that would be where you choose if you could go to assisted living. It’s very nice. It is relatively close to things. It’s on a busy highway right now because they’re constructing it, but the people who know how to get to it just go into the back.
Memory Care Reviews for Brookdale Shoals
March 28, 2019
I am a friend or relative of a current/past resident
My mom is a resident of Brookdale Shoals, and overall our experience is fine. The only thing is that I had to go back because I thought that part of the package was that she'd get her laundry done, but somebody told her today that they thought I was doing her laundry. So, I'm taking home laundry with me. She said everyone treats her very nicely and she loves the food. They check on the residents every hour during the day. We had one incident where a staff went to check on her at night and then left the door open, which really scared my mom. The next day, a staff talked to me and said that they'd make sure that won't happen again and told the night staff as well. Except for little things like that, overall everything is fine and a lot of the people are very nice and helpful and very good. We had trouble with my mom not wanting to take medicine, then they got in touch with me about the policy regarding that. They also contacted the doctor and the doctor adjusted the medicine, and now she seems to be okay taking it. For the most part, the place is kept up well and I don't notice any smell. They're really good in keeping the place clean and smelling fine. I kind of wish they take the residents out a little bit more.
Questions about Brookdale Shoals
What ongoing training does the staff receive in dementia care?
Monthly in-service live training sessions and online LMS courses.
Describe the overall population of assisted living residents at Brookdale Shoals. What is their average age? What are their favorite things to do?
Average age is 75-80. They love live music events, BINGO, exercise, outings to restaurants and the Senior Center for Ceramics Class.
What programs or activities does Brookdale Shoals offer to enrich residents' well-being?
B-Fit exercise, Optimum Life Health Talks, Live Music, Family focused holiday events, Arts and Crafts, Religious Services, BINGO, Movie nights and much more.
What places are near Brookdale Shoals or within walking distance for assisted living residents to enjoy?
New Rick’s BBQ is almost finished on the next block. There’s many stores and shops within minutes of the community, including the Southgate Mall and lots of local and chain restaurants.
What transportation services does Brookdale Shoals offer to assisted living residents?
Brookdale bus to restaurant outing each month, MD appts, and local shopping.
What makes the chef or dining program at Brookdale Shoals exceptional? What kind of menu can assisted living residents expect?
We have restaurant style dining with an alternates menu. Residents can request special meals. The menu is a true reflection of the tastes of our resident. We ensure that our residents receive a nutrition balanced menu while continuing to offer variety and resident favorites.
What safety features or security measures does Brookdale Shoals offer to assisted living residents?
The front door is the only door that can be accessed from the outside. It is locked in the evenings but residents, friends & family can still come and go with staff assistance.
How does Brookdale Shoals keep residents' families informed about their loved ones?
We communicate with family members using their preferred methods; whether it is phone calls, emails or texts. We have care conferences face to face and over the phone.
What is the care staff-to-resident ratio at Brookdale Shoals during daytime and nighttime hours?
We always have one Resident Associate to every 16 residents.
If Brookdale Shoals accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Pets are allowed in non-food common areas of the community on leash. We also have two courtyards with patios. There a large grounds area for potty time. We also have a sidewalk around the building for walking.
What ongoing senior care training does the staff receive?
Monthly in-service live training sessions and online LMS courses.
How many staffers are on duty in the daytime and overnight?
Two Resident Associates and one nurse for no more than 13 residents.
What safety features or security measures does Brookdale Shoals provide to protect residents who wander?
We have a secured area and program called Clare Bridge memory care where you have to have a code to enter and exit the area. It is a Specialty Care Assisted Living Facility for those that are cognitively unsafe in the Assisted Living environment.
What programs or activities does Brookdale Shoals offer to keep residents engaged? How does the staff engage residents' long-term memories?
How does the staff engage residents' long-term memories? In-Touch machine with guided access to any interest a resident may have, B Fit exercise with trivia questions, and many resident driven activities like cooking glass, arts & crafts.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
The Health and Wellness Director, who is also a Registered Nurse, assesses residents upon admission and readmission. Residents are also assessed with a change in condition. Monthly body audits, vitals and weights are also done.
What techniques does Brookdale Shoals use to support memory care residents during mealtimes?
The Rephresh program utilizes citrus and lavender oils along with a warm cloth to stimulate or calm the senses, depending on the meal. Resident Associates will use visual cues to prompt residents to eat or drink when needed. A calm and quiet environment with instrumental music creates a pleasant experience for memory care resident at mealtime.
How does Brookdale Shoals keep residents' families informed about their loved ones' health?
We communicate with family members using their preferred methods; whether it is phone calls, emails or texts. We have care conferences face to face and over the phone.
Describe the neighborhood around Brookdale Shoals. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale? Brookdale is located in a convenient business and residential area on one of the main thoroughfares of the Shoals area, linking well to surrounding counties.
Is Brookdale Shoals affiliated with a hospital if more care is needed?
Residents have a choice of which of the three hospitals conveniently located to the community they would like to go to.
Services and Amenities of Brookdale Shoals
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Spa
- Features Extra: Library, Fitness Room/Gym, Sunroom
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Medication Management
- Nurse On Staff: 24/7
Activities
- Offsite Activities
- Music
- Games
- Religious Services
- Lectures Discussions
- Fitness Room
- Gardening
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guests At Mealtime
Languages
- English
General
- Minimum Age: 55
- Pets: Small Pets Allowed
Licenses
- Licenses: Alabama Dept. of Public Health
About Brookdale Shoals
Brookdale Shoals provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.
We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.
Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.
What Makes Us Special
We are very close to three hospitals, many doctor's offices and shopping areas.
Map of Brookdale Shoals
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