Lynwood Nursing Home

Keighmy

Do not walk but run from this place. My father was here for several months and it was horrible. The only reason he was here is at the time this was the only place in Mobile that had any available beds for rehab. That should tell you something. Administration was beyond uncaring. I live in Birmingham and would come down every other week to see dad. His insurance ran out for rehab and we were in the process of getting him on Medicaid and planned on paying for the first month of care out of pocket. When we told them that I was told I needed to pay by the end of the week (nothing was late and all bills had been paid, we had a $0 balance due). No problem, I will be there Friday. The administrator then proceeded to tell me if I was not there by Friday he would put him in an ambulance and drop him off at my door. I tried to explain to him I was in Birmingham and he said he did not care and has delivered “them” as far away as Texas like this was a badge of honor. Another red flag was dealing with the paperwork to get him switched to Medicaid. I was told he did not qualify because of several things which made no sense to me. I contacted Medicaid and learned yes he did qualify. These were not weird things. They had to do with the sale of his house and a car in his name. Very common things. They had very little knowledge or comprehension of Medicaid. The most horrible and unforgivable thing they did was not inform us when dad was dying. My father died around noon. The nurse that called to inform me that they were unable to wake him when they checked on him that morning. He laid there dying for four plus hours without any notification. I could have been there in that amount of time. He has grandchildren in Mobile who could have been there in 30 minutes. We were denied the opportunity to be there to hold his hand, pray over him and say our good byes. I will never forget that. Please save yourself and your loved ones a lot of heartache and go somewhere else!

Daddysgirl89

My dad was in this home for 20 days. The first day they put him in a wheelchair, slumped over , not strapped to the chair at all in a common room. He told them he wanted to go to bed. They told my brother he had to sit there until 5:00, it was lunchtime then. My sister in law went and ask the lady her name , she was going to report her and the lady would not give her name. A few minutes later they came and put him in the bed. They didn’t even have on his chart he was a fall risk.The doctor had taken him off a medication and the evening staff gave him this medicine anyway. My sister told her he wasn’t supposed to get the medicine anymore and she said it was on his chart.The nurse the next morning went and got the medicine and put in in the garbage.He was supposed to be getting physical therapy because he had been sick for over a month and had no strength to stand by himself. I don’t think they gave him pt everyday. The evening before he was released, he was happy, talking , glad to be going home the next day. When they released him. He was asleep. They said he didn’t sleep any the night before. My brother had to put him in the car, he stayed asleep the whole trip hone, slept all day and night. I do not recommend this place at all. Unless your just want a clean facility for your loved one to lay up in bed and be ignored all day.

fireElizabeth

My Mother had been a patient there for five years. They are horrible. The latest administor Elizabeth her assistant Allison have managed to ruin off the majority of the good workers and kept those who are verbally and physically detrimental to the elderly. They cannot be bothered with ensuring that proper maintenance is conducted, such as cleaning out the air conditioning vents or repairing broken doors. They simply don't care. Most recently I was unable to visit my Mom for over 10 days do to a out of town work assignment. I came back to find my Mother weezing and fighting for a breath. Her oxygen had been turned off at doomed point and she had pneumonia. Course I'd the nurses in charge of get care had stopped to speak to her they would have known immediately. To my knowledge there is only two good nurses left, Carolina and Michael. If you are thinking about placing your family member there, than don't. They may not survive their horrible care.

There has got to be a solution

My only sister was a residence here. She is an triple amputee and somehow fell off the "no rail" bed. Perhaps, the administration should spend more time finding qualified staff. Hire individuals who love his/her job and not be overworked. Your income should not delegate the type of service a patient should receive. It takes a lot to send your love to the care of stranger. Your prayer is that he/she is provided a "home away from home atomosphere"Senator Doug Jones, please help"

uniferter

My father was there for a couple months. While there he missed 5 doctors appointments. Lynwood sent him to the hospital because his leg was infected. While he was in the hospital the staff "lost" all his belongings. So now my father has to replace all his clothes as well as worry about his health. Do not send anyone you love up there.

wifeofpatientIIIIIII

My husband is here, and the care is not good. They don't empty the potty chair for hours and even though they were supposed to change the linens when we were gone to an appointment that took three hours, he had to sit in a wheelchair for almost an hour when we returned and he was tired. The nurses do not come when called (except the male nurse) and when they do, they are lazy and don't attend to his needs. We were not told they had transportation to appointments until an ambulance took him once for $800 and we twice had to force his braced leg into my SMALL car. He was not told he could get three snacks a day from the nurse's station, so we bring in snack items but he can't get them himself so he has to wait for a nurse to get them. This morning he called to say that he asked someone to get him ice for a soda which we provide, but after an hour he still didn't have it. The food is okay, barely, but the other day they left his food in another room and it took over an hour for them to get it to him. I live 125 miles away and have animals to care for daily, so I can't go every day and when I do I can't stay as long as I would like, and the staff just seem to not care at all for their patients. There are very few things someone in a full leg brace with a Pic line can do for himself. He didn't even have a bed that he could adjust for two weeks! He was deemed a fall risk in Providence, but his bed has no rails and is so small that he barely has room to sleep. I would move him if it were my choice, but workman's comp is in charge and this was their decision. I don't know if Lynwood is cheaper than others, but I hope that the others are better than here.