I didn't like Knollwood Pointe so much. The dining area was small, but clean. What they consider as assisted living, I didn't agree with. They identify their medication and how many pills they were supposed to take, and I didn't feel like that was any assistance; you're pretty much on your own. The room was spacious, and they had a courtyard and a laundry facility.
Knollwood Pointe
Offers Assisted Living and Memory Care
10 Reviews
5601 Girby Road, Mobile, AL 36693
Call
(800) 385-2527
Reviews of Knollwood Pointe
Assisted Living Reviews for Knollwood Pointe
July 21, 2019
I visited this facility
February 24, 2019
I visited this facility
I'm very impressed with Knollwood Pointe. It is very nice and the staff members are very informative. They even asked what my father-in-law likes to eat and we told them. The rooms are very nice, too. The place is a little bit smaller than the other community, but we like that. It is also very close to our home and my father-in-law's home. The distance is very good for us.
They have a dining room, an activity room, and a reading room. They take the residents out maybe once or twice a month for dinner, they take them to the doctor if they need be, and they have physical therapists. The staff is great, too. This place is very nice, very clean, and very attractive. They have a courtyard as well.
July 06, 2018
I visited this facility
My family is extremely happy in Knollwood Pointe, it's just wonderful. They have a little living room, a small kitchen type area, and a bedroom. They have excellent care, and they take good care of my family member. She has to have nursing care and they are wonderful. They feed the residents well and they also have areas where they can go outside, walk around, and get some exercise. It's just very nice. If she has to call somebody in the middle of the night, she has a call button that she wears all the time, and somebody come if help is needed. They also have a memory unit so that when the time comes, they won't have to move to another community. We had dinner there and it was really nice, and the food was wonderful. They have activities and take them on outings, they are very oriented with the residents, and help them get a good quality of life.
January 10, 2018
I visited this facility
I visited Knollwood Pointe. We saw their 1-bedroom apartment and it was better than the other community we visited. They're also building and preparing a memory care unit. We went to the dining room and the meals seemed to be fine, and the housekeeping seemed to be great as well. Everybody was very friendly, and the person who gave us the tour was very informative.
December 16, 2016
I visited this facility
I had been to Knollwood Pointe several times with my therapy dog. I thought that it was very nice. The director was very helpful. Their dining room was nice. The grounds were really nice. If I was going into assisted living, I thought I might go there. The location was very convenient to me. It seemed to be a very good place. I really liked the director. She was very nice.
Provider Response
Dear Anonymous232077, Thank you for taking the time to post a review about our community. We value the feedback of each person who enters through our doors. Thank you for bringing your therapy dog to visit. Although your review was very complimentary, we noticed you only rated us 4/5 stars. We would like the opportunity to earn a 'perfect score' so if there is anything that we can do to improve your perception of Knollwood Pointe, we would appreciate the chance to do so. Please come visit again soon or contact us at 251.666.1005 with any concerns. We've recently remodeled and would love for you to see the beautiful renovations that have taken place. We hope you will come to visit again soon. Best, Knollowood Pointe
September 30, 2016
I visited this facility
Knollwood Pointe was one of our favorites. The people were very cooperative and followed up with us although we ended up not using any of their services. The rooms were excellent; the physical condition of the facility was top notch. The facility had recently been completely renovated, and it was very clean and neat. It was also very reasonably priced. We looked at 3 or 4 different places, and Knollwood Pointe just outshone everybody else in town.
Provider Response
Thank you for posting a review of Knollwood Pointe. In the business we are in, we value feedback from each person who interacts with our community. Positive reviews like yours help us to know what we are doing right and how we should best strive to continually make great impressions on our residents and guests. We are in the business of serving others and we take that seriously! Our team understand that each family who chooses or considers our community has likely undergone some recent changes or distress, so we are very mindful to provide a level of service and care that shows respect, honor and gratitude to the families who give us the opportunity to provide assistance. Thank you for considering Knollwood Pointe. Although, we haven't had the honor of serving your loved one we hope you will remember the positive experience you had with us if your needs should change or you encounter anyone else who we can help. Thanks again for taking the time to provide this review.
May 12, 2015
I visited this facility
We just went over for a visit to Knollwood Pointe, and we were very impressed. We enjoyed it, and my husband's step dad was very impressed with it. The nurses and the staff were all nice. We didn't have any food, but it smelled delicious. We would have gone to that except for convenience because the other facility was ten minutes closer. We looked at both the studio and the one-bedroom. Both had really nice views and a convenient setup for him to get around. They were all very clean, and I'm sure we would have been just as happy there. It seems like a hometown because everybody spoke to everybody when the residents pass by. They all knew their names, and it seems very friendly.
October 06, 2014
I visited this facility
My mom was at Knollwood Pointe. I don’t think they took care of my mom as well as they should have. They don’t have a lot of trustworthy employees because a few of my mother's things went missing and I wasn’t impressed about that. They did keep her room clean, but not that good. With the food, I didn’t think it was that great.
Provider Response
We know that reviews, reputation and recommendations mean a lot to families who are making decisions about Assisted Living communities (as they should) so it is important that anyone reading these reviews know that Knollwood Pointe is under new management as of March of 2016. As a result of the management changes we have a new leadership team, a newly renovated building and a perfect score on our Alabama Department of Public Health survey (as of Sept. 2016.) Our community, which has always been known for it's warmth and comfort, is even better than before and we are confident that any issues previously identified have been addressed. We encourage you to visit or contact us for up to date information so that we can introduce you to the new Knollwood Pointe. Going forward, our goal is to serve others in a way that will not fall short of your expectations and the highest rating possible. Please feel free to contact us by phone or through our website with any questions. www.knollwoodpointe.com
February 12, 2013
I visited this facility
My mother has lived at Knollwood Pointe for 3 years now. The staff is pleasant, and take great care of her, and a nurse is available 24 hours a day. Laundry and 3 meals daily are provided, as well as a beautician who comes only a weekly basis.
There are several room sizes and styles to meet the needs of the resident. There are daily activities to keep the residents involved and on the go, if desired.
I didn't get it 5 stars, because like everywhere and anything, there are some minor issues, but I don't think I could find a better place for my mom.
Provider Response
We know that reviews, reputation and recommendations mean a lot to families who are making decisions about Assisted Living communities (as they should) so it is important that anyone reading these reviews know that Knollwood Pointe is under new management as of March of 2016. As a result of the management changes we have a new leadership team, a newly renovated building and a perfect score on our Alabama Department of Public Health survey (as of Sept. 2016.) Our community, which has always been known for it's warmth and comfort, is even better than before and we are confident that any issues previously identified have been addressed. We encourage you to visit or contact us for up to date information so that we can introduce you to the new Knollwood Pointe. Going forward, our goal is to serve others in a way that will not fall short of your expectations and the highest rating possible. Please feel free to contact us by phone or through our website with any questions. www.knollwoodpointe.com
Memory Care Reviews for Knollwood Pointe
April 30, 2020
I visited this facility
Concerned that if the residents don’t have the proper expensive soap that is allowed to wash their hands that they go without. It has to be expensive natural soap.Regular handsoap not allowed. Also, no bar soap or toothpaste allowed out in the bathrooms as they say residents walk in the rooms and eat these items and toothpaste. Why should other residents be penalized for that? I think their is also a problem with theft. I have found clothes missing and unaccounted for. Everyone seemed nice and helpful and my mother seems to like the food. Always, hope things are going well as no one can visit right now. Hope all precautions are being taken.
Costs for Knollwood Pointe
Services and Amenities of Knollwood Pointe
Costs
- All Inclusive Rent
- Entry Fee
- Assisted Living Starting At: $2600/month
- Memory Care Starting At: $4100/month
Room and housing options
- 1-bedroom apartments
- Studio Apartments
- Housing Extra: We Offer Double Occupancy But Residents Must Arrange Companion (Ie; Couple, Siblings, Friends, Etc)
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Nurse On Staff: Yes
Activities
- Offsite Activities
Languages
- English
General
- Resident Capacity: 54
- Minimum Age: 55
Licenses
- State Licenses: D4943
About Knollwood Pointe
Knollwood Pointe compliments your lifestyle. Private accommodations allow you to customize your surroundings, while community areas beckon you to socialize and be entertained. Enjoy these community amenities:
- Beautifully appointed lounges for socializing, entertaining and activities
- Movie screening room (opening soon)
- 24-hour licensed nursing staff
- Fresh, seasonal cuisine, served restaurant style
- Beauty salon and barber shop on site
- Lushly landscaped courtyards with picturesque gazebo
- Scheduled transportation for shopping, excursions and appointments
Memory Care
Memory care at Knollwood Pointe provides personalized care in a safe and secure environment that meets the changing needs of its residents. The specially-trained staff is committed to the well-being of residents and a licensed nurse is scheduled on-site 24/7. This is an active program. Residents engage in enriching activities designed to boost self-esteem, stimulate cognitive function, and restore feelings of usefulness. The structured daily schedule exercises physical, cognitive, creative and social skills.
Knollwood Pointe is located in a serene setting nearby hospitals, churches, schools, senior centers, shopping malls, and doctors’ offices.
What Makes Us Special
Knollwood Pointe is a charming assisted living community that is centrally located in Mobile, Alabama. Situated near the castle-like Bellingrath Gardens, the historic USS Battleship Alabama and the sandy-white beaches of Dauphin Island, this elegant assisted living community is an ideal place to call home.
Map of Knollwood Pointe
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