Elmcroft of Heritage Woods

Offers Assisted Living and Memory Care

18 Reviews
3440 Hillcrest Road, Mobile, AL 36695
Call (800) 385-2527
Elmcroft of Heritage Woods (800) 385-2527
PROMOTION! 13 days

Lease by August 16 and get the rest of the month RENT-FREE!

Reviews of Elmcroft of Heritage Woods

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Assisted Living Reviews for Elmcroft of Heritage Woods

August 21, 2017

By Lynda G.

I visited this facility

Elmcroft of Heritage Woods was a very nice place and they were really nice people. They had both assisted living and memory care units for people with Alzheimer's and dementia. Most of the rooms in the assisted living were studios. While they were bigger than other studios, they were pricier rooms. The studio was very nice though, it even had a little kitchenette. They had a lot of activities for the seniors, like Bingo and other kinds of stuff. The staff was nice, the facilities were nice, everything was clean, and it didn't smell like a nursing home.

Provider Response

Thank you for your kind words, Lynda. We work very hard to create the best environment possible for our residents! We are so glad you had a pleasant experience while you were visiting.

December 16, 2016

By Nikki421410

I visited this facility

I visited Elmcroft of Heritage Woods. The place smelled fine. The rooms were very nice. They were large enough for a bed and a couch or a small sofa or two chairs and a TV. The only downside was there wasn't a wet bar or mini-fridge. My mother likes to drink coffee all day long, and there wasn't a place to wash your cup out or pop popcorn. They were several activities, like bingo, plus a puzzle room and a library. It was really nice. They had three full meals a day and snacks available, too.

December 16, 2016

By Anonymous232077

I am a friend or relative of a current/past resident

My husband stayed at Elmcroft of Heritage Woods. They nearly starved him to death. He evidently was not able to eat properly, and they did not help him. However, the grounds and the location were very nice. His room was small but very nice and clean. They had a van, but I never saw them using it. They sent my husband to the behavioral unit without asking me if it was OK at the hospital which was 60 miles from my house.

September 13, 2016

By Gale510456

I visited this facility

I liked Elmcroft of Heritage Woods very much. It was very nice. My daughter-in-law went and visited it, and we really liked it. We were very impressed with it. We came unannounced and the lady who helped me took the time to walk and show us through, which we liked a lot. She showed us the courtyard, and we liked it. We liked everything about it. I would recommend Elmcroft. I know they do exercises, bingo, parties, and they went out on little trips. However, the rooms were a little small. They were two person rooms, and the bedroom and the living room were kind of small but very nice.

April 06, 2016

By Oscar7

I visited this facility

We had a chance to visit Elmcroft of Heritage Woods. It was a very good place but a bit small. I think they had enough staff and cared for their residents well.

September 25, 2015

By Sharon113310450

I visited this facility

Elmcroft was an excellent place and I want to put my brother-in-law there, but we hardly ever go that way. It was right at his budget, and I liked the shared rooms. They have their own private living room and own private bedroom just like in a house. They were very nice people, and it was a very clean place. There were more people there like my brother-in-law's stage and I like that. I also like the privacy and the living quarters. I used to work in a nursing home, and to me it's the best I've ever seen. They had a small dining area, which was more personal and not really crowded. They were all sociable people there even though their memories were bad. When I was there, they were bouncing a balloon around to each other. What I liked most about the place is the personalized attention to the patient. They also had a great huge outdoor area that was fenced, so they can't get out. The staff was very friendly too.

July 28, 2015

By Leslie46

I am a friend or relative of a resident

I would definitely recommend Elmcroft. It's a great place. It's very clean, very well run, and quiet. The food is good. The rooms are really nice and well decorated, and the residents are very happy. They go out once a week to restaurants in the area, and they have different outings and bus rides, a walking group, and arts and crafts. We had a very positive experience overall. The staff is very friendly and caring, and they know my father by name.

October 09, 2014

By Caring99916050

I visited this facility

My mom and dad were at Hearthstone at Heritage Woods. As far as taking care of their medicine, the staff were good. They also come in and clean their room, change the sheets, and make the bed. They were good about stopping by and seeing and talking to them. They were very friendly as well. The rooms were pretty nice. They weren't happy here though and that is the reason why I moved them to another facility again. The food is terrible and I give them a zero if I could with their food. That was my parent's biggest complaint.

June 26, 2014

By Aubrey1

I visited this facility

I thought Elmcroft was a nice place. I would recommend that place. I met with the staff, and I was impressed with that portion of it. I just know that I was impressed with the tour. I would say the rooms were a little larger. They were clean, and they were newly painted and carpeted.

February 24, 2014

By Michael41

I am a friend or relative of a resident

Dad is at Elmcroft of Heritage Woods for a couple of months now. I was very impressed with the staff at this facility. When I visited them first, I was blown away by the staff. I was very impressed with them. I met their community relations person and she was very comforting, outgoing, and has an engaging personality. She really did a great job in discussing what's in store for dad and what they have to offer. Compared to the other facilities we've visited, it had a more of a homey feeling to it.
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Memory Care Reviews for Elmcroft of Heritage Woods

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Services and Amenities of Elmcroft of Heritage Woods


  • All Inclusive Rent
  • Assisted Living Starting At: $3295/month
  • Memory Care Starting At: $4995/month

Room and housing options

  • 1-bedroom apartments

Dining options

  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Garden And Patio

Cleaning services

  • Housekeeping

Health services

  • Medication Management
  • Physical Therapy


  • Offsite Activities
  • Religious Services


  • English


  • Resident Capacity: 23
  • Pets: Yes

Range of services

  • Physical Therapy


  • State Licenses: License# 16964, 17011
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About Elmcroft of Heritage Woods

Residents of Elmcroft of Heritage Woods are proud of the independence they maintain and enjoy the security of 24-hour personalized assistance. While we offer a helping hand with day-to-day tasks such as dressing, bathing and medication monitoring, they are treated as the accomplished individuals they are. They enjoy the freedom of choosing their own agenda and activities, while feeling secure in knowing that we are always there to provide support should they need it.

Our residents also enjoy a unique dining experience where original culinary creations, along with traditional dishes, provide a variety of meal options, and the social setting makes dining an event. Good friends, good food and excellent service create a truly enjoyable dining experience.

Our Chronicles memory care program uses the Best Friends™ approach. This relationship-centered care is built around each individual’s life history, cultural heritage and current abilities and interests.

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Elmcroft of Heritage Woods

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