Synergy HomeCare of Waupaca

Offers Home Care

222 Reviews
Call (800) 973-1841
Synergy HomeCare of Waupaca (800) 973-1841
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Reviews of Synergy HomeCare of Waupaca

222 Reviews Write a review

Home Care Reviews for Synergy HomeCare of Waupaca

December 01, 2020

By Linda L_21

I am a current client of this provider

She makes my breakfast and changes my bed sheets. I have not been with the company for too long but they have been really good in that time.

Provider Response

Thank you Linda for your kind words. Even though we have not been working with you for too long, let's hope this is the start of a wonderful relationship. Stay healthy!

December 01, 2020

By Margaret A_12

I am a current client of this provider

I have MS, so it's really important I get care. I appreciate that they clean my apartment and do my laundry very much. They're very helpful and they look into getting me help.

Provider Response

Thank you for your kind words. We love helping!! Stay healthy!

November 25, 2020

By Randy L_1

I am a current client of this provider

They help me in the small things and they do my shopping for me. The people would come and help me in my apartment. They do everything.

Provider Response

Thank you Randy for the nice review. We love working for you. Stay well.

November 24, 2020

By Laurie P_1

I am a current client of this provider

She helps me with my bedding and get me to eat better. My caregiver is very caring and she does a great job with my grocery shopping and she helps me with meal preparation.

Provider Response

Thank you Laurie for the nice review. I am so glad we can help. Stay healthy.

November 19, 2020

By Antoinette O

I am a current client of this provider

They are tremendous. They really come and help a lot. They come and help me out. There're things I can't do right now because of my back.

November 19, 2020

By Lowell T_1

I am a current client of this provider

Having someone to talk to and having them help me with things is nice. It breaks up my day and weeks when she comes over. They're always on time and very cooperative working with them. I enjoy having the company every now and then.

Provider Response

Thank you Lowell for your kind words. It is our honor and privilege to work with you. Stay well!

November 17, 2020

By Vernon S_2

I am a current client of this provider

I have a hard time cleaning the floors. It depends on my worker.

November 17, 2020

By Norbert H

I am a current client of this provider

I cannot think of anything. They help me get up and walk around and get out of bed and the chair. When they come in they should tell me who they are right away.

Provider Response

Dear Norbert, It is a pleasure working with you. We will reach out to our caregivers today and let them know they should announce themselves immediately. Thank you for your feedback, we pride ourselves on giving the best care. Stay healthy!!

November 09, 2020

By Elizabeth "Beth" W

I am a current client of this provider

They do a lot of chores that I can't do. They're good at having conversations. They were very organized and work hard to fill in if someone is absent.

Provider Response

Thank you Beth for your kind words. It is an honor to help. Please stay well!

November 09, 2020

By Alan L_1

I am a current client of this provider

My caregivers will clean for me. I'm able to get a hold of anyone when I need to.

Provider Response

Thank you Alan for your kind words. It is our honor to help. Stay healthy!

November 04, 2020

By Anonymous_4276

I am a current client of this provider

They should continue to take care of the client. I don't know how they could improve. They just take care of the client and do housework.

November 04, 2020

By Jerry T_6

I am a current client of this provider

They help with getting him out of bed and they get him back into bed. The people that come to help are very nice.

November 04, 2020

By Jean H_6

I am a current client of this provider

Especially during COVID, they have had a reasonably priced service. They provided great care and also companionship. I would like to see more flexible scheduling hours. They have a three hour minimum and sometimes we don't need three hours of care.

October 28, 2020

By Anonymous_4178

I am a current client of this provider

The work isn't bad but the talk is about her personal life. Their communication is terrible with their employees.

October 16, 2020

By Denise A_4

I am a current client of this provider

The most helpful part of the services is that I at least get somebody to come in and visit. I get company once in a while. The agency has people that come, and they are pretty reliable.

October 15, 2020

By Christine A_6

I am a current client of this provider

They help me clean because I can't do a lot of that. They could get back to me right away.

October 15, 2020

By Mike G_13

I am a current client of this provider

The most helpful part of the care is that the caregivers come in to help my dad. I like that everybody seems very professional.

October 15, 2020

By Jean K_2

I am a current client of this provider

The caregivers help with the cooking and cleaning. They do whatever we need. This agency is very reliable.

October 15, 2020

By Linda K_16

I am a current client of this provider

It has improved a lot and they help me move. They are good. They have helped my mood.

October 13, 2020

By Robert P_9

I am a current client of this provider

It's given me a great peace of mind to know that the client is being taken care of. I like the personal care and they have adjusted to the client's needs.

October 08, 2020

By Anonymous_4134

I am a current client of this provider

They have been flexible with me scheduling wise. There have been a few times when there were no caregivers available.

October 08, 2020

By Susan B_34

I am a current client of this provider

Their ability to provide companionship for her has been really helpful. They've been wonderful at communicating with me if their schedule changes.

October 08, 2020

By Dawn L_1

I am a current client of this provider

They do the cleaning for me which I cannot do. They are always there to answer the phone, they are there when I need them. The last company I had never showed up and never listened to me. This company does.

October 05, 2020

By Keith L_5

I am a current client of this provider

They vacuum for me. They do a lot. You have to get along with your caregiver, and I do. They do a great job.

October 05, 2020

By Michael a

I am a past client of this provider

They needed to have someone here to be here longer. They came a few times and stopped and came and stopped. They needed to be on time and stay out with the person for the right amount of hours.

September 28, 2020

By Frank N

I am a current client of this provider

I am limited in what I can do, so they help us out a ton. I like that they are close and the great people.

September 24, 2020

By John L_19

I am a current client of this provider

They are very good about understanding my needs and doing what needs to be done. They are very understanding and easy to talk to.

September 24, 2020

By Lee T_1

I am a current client of this provider

The caregivers will take him for a walk and interact with them. They give him the best care. The caregivers we have, have been great. They do all the things we were hoping they would do.

September 24, 2020

By Donna L_16

I am a current client of this provider

It helps me a lot because I can't drive so they help me get out. They are good to me. I like that they are there when I need them.

September 21, 2020

By James K_15

I am a current client of this provider

The people they have are really good. They are efficient.

September 15, 2020

By LeAngela S

I am a current client of this provider

the client asked to not have different people come in every time, and they have only sent different people, who do not know what to do. I would like to see them improve the quality of people that come out. They need to know what they are doing and be able to do a good job.

September 09, 2020

By Konnie L

I am a current client of this provider

They're able to help me instead of my husband because he had surgery and is unable to help me. They need a larger staff. They have a hard time covering everybody.

September 09, 2020

By Millie G_1

I am a current client of this provider

I can go to work thanks to them, I think they give my mom more attention that I do. The staff is helpful, most of the caregivers are really good.

September 03, 2020

By Anton and Sylvia K

I am a current client of this provider

They help with everything. They help with the laundry. The people are just so nice. They are very caring people.

September 03, 2020

By Robert M_39

I am a current client of this provider

I've never had home care before but it's been helpful. They're pretty good. I've only really had two caregivers and I've been with them for a month or two.

September 02, 2020

By Kathy L_15

I am a current client of this provider

When the caregiver comes it has a good impact on our lives. I like the way the paired someone with my husband that he would be comfortable with.

August 25, 2020

By Bob E_3

I am a current client of this provider

They are very helpful. We first had a college grad and she was very interesting for him. They had wonderful conversations about the school he taught at. They do a 50 minute walk every day they come which is good for him physically and mentally. I like that they communicate. They are always right there to answer a question if I have a call back. If there is a sub they will call the next morning to make sure they worked out all right. They are very involved.

August 21, 2020

By Anonymous_3964

I am a current client of this provider

I can't thank them enough for providing the care I need, especially with the virus. So far, I'm satisfied. I don't have words for the appreciation I feel for the services.

August 19, 2020

By Anonymous_4011

I am a current client of this provider

The person that is here is very young. He is a teenager and very inexperienced. We are paying full price for a caregiver who has no experience.

August 11, 2020

By Marylin G

I am a past client of this provider

They took care of her for me. I went to the hospital, so when I got home I couldn't take care of her for a period of time. The people were amazing for us.

August 11, 2020

By Anonymous_3991

I am a current client of this provider

Just having someone here to help me out with all of his care. It is a huge relief on me for them to relieve me or help me. Sometimes there is a lag in communication where it is hard to get a hold of someone on Monday or Friday. There has been times where I email in and I never get a response back from them.

August 11, 2020

By Diane L_5

I am a current client of this provider

They keep the house clean for me. I need more people to help me on my bad days.

August 11, 2020

By Ann (

I am a current client of this provider

They help me the most by doing the things that I need to have done. The people are very nice to work with and they are reliable and they show up when you need them to.

Provider Response

Thank you for your Kind words Ann. It is our honor to support you.

August 04, 2020

By Nelda L

I am a current client of this provider

I have constant care from them and I am not going backwards. They are very prompt and considerate. They are there every time and they do good work. I am really happy with them.

August 04, 2020

By Martin L_3

I am a current client of this provider

I appreciate that they have helped make my life easier. I think they are doing great. I think they are alright. I like that they do what they said they would.

August 04, 2020

By Barbara L_30

I am a current client of this provider

Her help with taking the shower is the biggest help. She is always prompt, on time and always does what I ask of her and more. We even have a little time to visit.

August 04, 2020

By Pat C_4

I am a current client of this provider

They give me the freedom to get out of town and handle family responsibilities when I need to. The ladies that have come have been wonderful.

Provider Response

Thank you Pat for your kind words. Glad we can help.

July 28, 2020

By Tami L_2

I am a current client of this provider

My lady comes and does her thing. She talks with me and takes care of things. Sometimes they don't call until last minute. I had a girl come one time, and I wasn't pleased with her.

July 24, 2020

By Nancy A_9

I am a current client of this provider

They should come more often. I like that they help clean.

Provider Response

I am so glad we are able to help you Nancy. Thank you!

July 24, 2020

By Anonymous_2995

I am a current client of this provider

It's good company and they're very thorough. I would like to not have to have them for at least 3 hours minimum.

Provider Response

Thank you for your kind words. We are glad we are able to assist you.

July 21, 2020

By Kevin L_3

I am a current client of this provider

It has made my life easier. If I don't feel like doing anything, I know exactly what day my caregiver is coming, so I'll leave those things for the caregiver to do. I like that they know exactly what they're doing.

July 21, 2020

By Robina "Robbie" W

I am a current client of this provider

I like that she is on time and does a good job when she is here. I think they're services are good.

July 17, 2020

By Anonymous_3893

I am a current client of this provider

We have had some helpers that have totally not worked. I like the professionalism of the staff which is key to me.

July 16, 2020

By Jeff L_7

I am a current client of this provider

I'm not able to drive and it's been hard for me to do things around my apartment. She makes sure I have what I need. My caregiver is very professional and gets here right on time.

July 06, 2020

By Holly L_1

I am a current client of this provider

I only see her every three weeks. She dusts. My caregiver cleans.

July 06, 2020

By Robin L_3

I am a current client of this provider

My two caregivers that I have right now are really good. Some of the people in the office need to have a better attitude. Gina is rude and hard to work with. She has an 'I don't care' attitude and when my caregiver had an emergency, and needed to cover a shift, Gina was very rude to me and said that I didn't need a caregiver for that day.

July 06, 2020

By Carmen P_4

I am a current client of this provider

They are flexible in scheduling. Nutrition for the client like make sure that they are not eating preservatives.

July 06, 2020

By Anonymous_3858

I am a current client of this provider

The impact is really good, and they do a good job, but they need to take better care overall. They need to have some better training for their caregivers. They all need to know the policies and rules from SYNERGY, and from the government so they know what they can do.

June 24, 2020

By David P_14

I am a current client of this provider

They do whatever I need because I am crippled and blind. They take good care of their clients and they are nice people.

June 16, 2020

By Robert K_12

I am a current client of this provider

Our caregiver will often bring a meal when she comes. She is willing to do anything I ask her to do. They have been very responsive to our needs.

Provider Response

It is an honor to care for Robert. Thank you for your kind words, I will pass it onto our staff. Diane

June 16, 2020

By Doug T_1

I am a current client of this provider

They could offer my caregiver a pay raise. I like my care worker. She helps me a lot and I am very grateful for her.

June 16, 2020

By Maynard and Janice B

I am a current client of this provider

When they are there, they do a good job with my parents and do what is needed. I think they are having issues with staff. We have had multiple days of now shows, and that is hard on everyone.

June 11, 2020

By Elaine R_1

I am a current client of this provider

It is very, very helpful. They have Sandy, the caregiver, come here, that makes the experience positive. She keeps her active. She helps her play with her cats. They go to visit her mother and they listen to music. She is really super good with my mom. She does anything that needs to be done with her. She takes her for rides.

June 10, 2020

By Janis J

I am a current client of this provider

It gives me freedom. They show up.

June 03, 2020

By Dianne B_6

I am a current client of this provider

Somebody was available to relieve me. They came, they had what we needed.

May 22, 2020

By Anonymous_3761

I am a current client of this provider

I appreciate it when they can take me to the store. They can check to make sure that whoever is coming knows how to do things likes like vacuuming, washing dishes, cleaning, and cooking.

May 21, 2020

By Sandra A_5

I am a current client of this provider

They have to change me and they don't hold back. They're always on time here taking care of me.

May 12, 2020

By Angeles S

I am a current client of this provider

They keep my mom going. They keep her motivated. They take good care of my mom. They are always there. They keep her occupied.

May 12, 2020

By Debbie V

I am a past client of this provider

We couldn't have been happier. They helped most by helping her take a shower, they taught her tools on how to do it herself eventually. We were really happy with the services and their flexibility.

April 27, 2020

By John K_33

I am a current client of this provider

They do some shopping for me. They are prompt people.

April 27, 2020

By Sue K_6

I am a current client of this provider

I really like the ladies that we have here. I don't have to be stressed out all the time. I like having someone here so that I can get away.

Provider Response

Thank you Sue!! I am so glad we are able to assist you!!

April 22, 2020

By Carol C_18

I am a past client of this provider

They were here on time. I thought that they took good care of her. I thought the service was very good. They always came when they said they were going to come.

April 16, 2020

By Maerita S

I am a current client of this provider

They call all the time to make sure everything is going alright. The caregivers are awesome. They do what they are supposed to do for me.

April 09, 2020

By Anonymous_3654

I am a past client of this provider

It didn't really have much of an impact. The person they sent here was a smoker and she kept having to step out to have a cigarette and that did not sit well with my mom. They could have asked if we would prefer a non-smoking person to take care of my mom. They never asked that question.

April 09, 2020

By Kim_3

I am a current client of this provider

It depends on the worker. They need to actually do something instead of sitting on their phones. I do not get help all the time, there will be weeks without getting care.

April 03, 2020

By Ernesto C_1

I am a current client of this provider

They have helped him grow and help with his routine. I like the services that they give our family. I like the person they sent, it's a perfect match.

March 25, 2020

By Anonymous_3578

I am a current client of this provider

We sit and talk for a little while since I only have my husband and I miss conversation. A lady comes in twice a week. She cleans up the house and cleans my bathroom every time she's here.

March 19, 2020

By Bette G_1

I am a current client of this provider

They are friendly when they come. They are professional.

March 11, 2020

By Rosella S

I am a current client of this provider

They have been keeping me and my husband alive for years. It's right here and I don't think they're any dumber than anybody else.

March 10, 2020

By Steven B_4

I am a current client of this provider

They could be a little more helpful when they come. They are very prompt and they manage the services well.

March 06, 2020

By Anonymous_3436

I am a current client of this provider

They provide me with an opportunity to have some free time. The owner is very nice and asked about our needs and wants and fulfills them.

March 04, 2020

By Anonymous_3536

I am a current client of this provider

They help the most with the showering and washing her hair. They also clean the bathroom, do some vacuuming, dusting, and also take care of her nails. Sometimes the communication and timeliness of the caregivers could be improved.

March 03, 2020

By Debra W_7

I am a current client of this provider

It has kicked me in the butt to get things done that I had not gotten done. I like that they local.

February 20, 2020

By Gerald S_3

I am a past client of this provider

They should have been more reliable. They were unreliable. We had a lot of last minute cancellations.

February 19, 2020

By Don W_5

I am a past client of this provider

We didn't have them for very long, but when they were there, they were nice and helpful. It was easy to set up, and the people were very nice.

February 13, 2020

By Joan A_3

I am a current client of this provider

They sent a nice cleaning lead that is always here on time. The people who work for them have been wonderful.

February 12, 2020

By Bill M_18

I am a current client of this provider

She helps keep my wife clean. She helps my wife shower. I like the lady who comes to our home.

February 10, 2020

By Herbert A

I am a past client of this provider

They did a lot of things that I would otherwise have to do for myself. The gal that came was very efficient and was always on time.

February 04, 2020

By Joyce R_2

I am a current client of this provider

They help me a lot and make it so that I do not have to do everything. They are doing a great job for my mom, the people we have coming are great.

February 04, 2020

By Anonymous_3294

I am a current client of this provider

They haven't come for five days. I know it is hard, but being here every day helps.

January 28, 2020

By Anonymous_3206

I am a current client of this provider

They help out the most by being flexible. The office staff isn't very helpful and there isn't any communication with them, really.

January 20, 2020

By Judy R_13

I am a current client of this provider

I like their ability to dress me and help me out. I like them. They are friendly and kind. They get things done.

Provider Response

Thank you for your kind words Judy. I am so glad we can help.

January 20, 2020

By James B_28

I am a current client of this provider

I thought it was going good until a couple of days ago. They need to be consistent, because it takes time to train somebody new. It gets pretty frustrating to keep doing it myself week after week. My cleaning guy did not get here, and they have not provided anyone. I am in a dire need of someone.They have done this in the past at the beginning, too.

Provider Response

Dear James, I am sorry you were disappointed. As we have discussed with all parties involved, there are some tasks that you are asking our caregivers to do that they are not allowed to do. We also need to make sure your driveway is plowed so they can get into your home. Learning of your need to have that service, I have secured a company to provide plowing for you. I will call you to review. Thank you.

January 16, 2020

By Jeannine H

I am a past client of this provider

The fact that they provided overnight care was very good. It allowed me to get more rest. I was very happy with that. They gave her excellent care. They seemed to be very caring people. They understood Alzheimer's and the situation.

January 16, 2020

By Barb T_1

I am a past client of this provider

She came after I left and left before I got home. They are convenient.

Provider Response

Thank you Barb for your kind works. We enjoy helping.

January 08, 2020

By Suzanne B_1

I am a current client of this provider

They make it easy by wrapping my legs. They take care of me very well. I have to have my legs wrapped and anointed.

January 06, 2020

By Renea B_1

I am a current client of this provider

They could have more people to help. They were supposed to have a person here this morning, and there was a rumor going around that they do not want to come to the house. They do not do what they are supposed to do, and then they say that I am taking advantage of them.

December 21, 2019

By Rachel P_4

I am a past client of this provider

They could give me more exercises that I could do on my own. I did not appreciate that they just quit showing up.

December 19, 2019

By Nancy E_6

I am a past client of this provider

They talked to me while they were working, which was nice. I liked the workers.

December 17, 2019

By Jennifer D_6

I am a current client of this provider

They help me do things that I wouldn't be able to do, like decorating for Christmas. They help me with my daily living things. They help me cook and eat. They need to be more consistent and have better communication.

December 13, 2019

By Julie M_12

I am a current client of this provider

I wish there had been more availability, but the day I had was good because I needed to get away. I liked the friendliness, and the people were good.

Provider Response

Dear Julie, It is our pleasure to be of assistance. Thank you for being a wonderful client.

December 12, 2019

By John P_26

I am a past client of this provider

It improved my life. Because of the surgery, I was very limited in what I could lift or what I could do. I needed someone here to help me lift and move things. I would recommend them with no problem. For the few days I needed them, the same person came every day. That made it easy for them to know the routine. I liked having one person, so I didn't have different people running in and out of my house every day.

Provider Response

Dear John, I am glad we were able to help you in your recovery. We also appreciate your kind words and will pass them along to your caregiver. Wishing you all the best, Diane

December 10, 2019

By Anonymous_3028

I am a past client of this provider

They were appreciative that they were able to stay in their house. They helped with laundry and house cleaning. It was the only way we could keep them in their home for as long they were.

Provider Response

Thank you for your kind words. I am grateful to be part of the team to help your parents stay in their own home as long as possible. You have given them a wonderful gift.

December 05, 2019

By Don M_8

I am a current client of this provider

Having someone here when I need it helps me a lot. I like that they are dependable and compassionate.

Provider Response

Thank you Don! It is an honor and privilege to work with your family!

December 03, 2019

By Lorraine K_2

I am a current client of this provider

They made his life easier. I couldn't have done it alone. I like that the help is very good. I'm very satisfied.

November 22, 2019

By Alexandra R

I am a current client of this provider

They drove me to destinations. It all depends on the person who is caring.

November 20, 2019

By Lisa G_17

I am a current client of this provider

They were willing to give us two copies of their invoice, so I can have one for my records and my father-in-law could have the other to pay the bill. The service is such a relief to me. I like that they came out and assessed our situation first, and they looked around so they knew exactly what kind of caregiver would work with my father-in-law.

November 15, 2019

By James R_7

I am a current client of this provider

They make it possible for me to stay in my home, and they provide the necessary support system. They provide service and pay attention to my needs. There's no question about that.

November 05, 2019

By Anonymous_2763

I am a current client of this provider

The flexibility of the scheduling is great. Our young man's schedule is constantly changing. The staff member seems to connect with him, and he is difficult to connect with.

November 05, 2019

By Kim J_1

I am a past client of this provider

I would have liked them to continue to come. They could have gotten people to my house at the right day and the right time.

October 24, 2019

By Renee A

I am a current client of this provider

I'm really happy with the caregiver. She is great and patient. I'm not the most organized person and have depression and PTSD. She walks into things and has the patience of a saint. There were a couple mixups on Synergy's side. I played a part in it, too.

October 16, 2019

By Emery and Lois B

I am a current client of this provider

They are here to provide them with assistance and help them get everything that they need. They are honest and have ethics.

October 14, 2019

By Robert Z_6

I am a current client of this provider

They have helped the most by taking me grocery shopping. I like the caregiver and what she is able to do for me.

October 09, 2019

By Carol C_14

I am a current client of this provider

She is very attentive, sweet, loving, and caring towards her. They are very nice in the office. They are easy to deal with. The caregiver is outstanding.

October 09, 2019

By Peggy K_2

I am a current client of this provider

They are very reliable. They respond quickly to any problems we have.

October 02, 2019

By Trent C

I am a current client of this provider

I can trust them to take care of my son when I need them. I like that they kept the same caregiver.

October 02, 2019

By Holden C

I am a current client of this provider

They come during the hours of the night and do what we need them to do. I like that they just fill out needs in a quality way.

October 02, 2019

By Karen and Jeanette L

I am a current client of this provider

They help so that my sister and brother-in-law can take a vacation. They don't have to worry about me or my mother. They could let me know ahead of time who is on the schedule for the evening, or if they need to change personnel.

September 24, 2019

By Anonymous_2459

I am a current client of this provider

We would like mom to get out more and do more things. They could take her outside and put more effort into getting her to do things. She is very capable. We would recommend SYNERGY HomeCare because they are on time, and they are for us. They are very reliable for us.

September 24, 2019

By Julie V_2

I am a current client of this provider

It gives us a peace of mind, knowing someone is checking in on him and making sure that he is doing well. In the beginning, I had some problems with people communicating with me. I was calling them constantly to make sure they were not sending someone new without telling me.

Provider Response

Thank you Julie. It is an honor and priviledge to take care of your loved one. Diane

September 24, 2019

By Lisa A_1

I am a past client of this provider

She helped the most with daily chores, cooking, cleaning, and providing companionship. Recently, something happened. My mom got a disturbing call, and it was something with financial care. They sent her a bill, which she had never gotten before. They told her she needed to pay it now. She said she never received it before that time, and they argued with her. When this happened, she decided to end the services and asked for her deposit back. The deposit covered the bill with a bit of money remaining, but they wouldn't send her the remaining money. They can be a bit shady.

Provider Response

Dear Lisa, I am glad we were able to help your mom and we pride ourselves on providing premium care and service. Please call Kevin because we would like to clear up this billing discrepancy as soon as possible. Thank you

September 12, 2019

By Richard and Lois F

I am a current client of this provider

They help the most by being available. I like that they are available and friendly.

September 12, 2019

By Lucille S_4

I am a current client of this provider

I know there is someone here when I am not. They could have more consistent helpers.

September 12, 2019

By Beth C_8

I am a current client of this provider

They are creative and caring with her. They are flexible.

September 12, 2019

By Anonymous_2478

I am a current client of this provider

This is a new area for them, and they are trying to learn and grow. I would like to see the training improved. They should have a better understanding of the youth program.

September 12, 2019

By Judy C_7

I am a current client of this provider

The most helpful thing they've done is provide time I need to get things done. I like that their offices are local. I've been satisfied with the workers they've provided.

Provider Response

Thank you Judy! It is our honor and privilege to help and support. Diane

August 26, 2019

By Jim F_5

I am a past client of this provider

It made our trip to Wisconsin doable. They followed through, and they got a good assessment in the beginning. They did everything they said they would do.

August 26, 2019

By Kadin C

I am a current client of this provider

Kadin has pretty bad behavior issues, and Katy deals really well with that. I like that I have not had any problem with them so far.

August 26, 2019

By Betty J_6

I am a current client of this provider

They take me to the bank and the doctor, and they do my housework. I do not always have someone here when I need them.

August 13, 2019

By Philip N_1

I am a current client of this provider

I have trouble getting the people to follow directions. They do not know very much about cleaning. They need to better train their newer caregivers.

August 13, 2019

By Anonymous_2348

I am a current client of this provider

I had an issue with one of the workers, and I did not want to talk to the worker. I told them about that, and they said that they would talk to them. When I asked the worker, she said that they did not. I would like a quicker call backs and the workers to be more aware and hardworking.

August 13, 2019

By Natalie B_1

I am a current client of this provider

The agency shows up on time, and they give me good caregivers. The people show up when they say they will.

August 13, 2019

By Anonymous_1169

I am a current client of this provider

They help clean my house, and she does very well. They are so good, and they help me a lot.

July 31, 2019

By Robert B_31

I am a current client of this provider

They bring her food sometimes. The most helpful part is putting up with her. They find her needs, and they allow her to still have a little independence. I am able to talk with the management part so goals are met. The communication is good and most of the caregivers are good and caring people.

July 15, 2019

By Vickie W_1

I am a current client of this provider

The first caretaker we had come in, we thought it would be convenient for her to come from a client from across the road. We requested her, but we didn't know she was a smoker, and we requested not to have a smoker initially. That was a problem right up front. With the light cleaning jobs we had her do, she wouldn't do the whole thing. We've only had the second one now for two weeks. They have tried to do what they can to make things work for my wife and I. The agency has been informative.

July 15, 2019

By Darlene W_8

I am a current client of this provider

My life is much easier. For the last five years, I have gotten up every morning, given my husband a sponge bath, and have taken him to work. I would take him to work, and my children all work, so it was hard for them to help. I like to sleep in a little bit, and I have been able to do that since getting SYNERGY HomeCare. They do not do anything to bother us. We needed somebody to take care of him, and they found somebody. It was very well done.

July 15, 2019

By Anonymous_2129

I am a current client of this provider

They could allow their staff to give medication. They were able to help with 24-hour care when needed.

July 15, 2019

By Daryl H_1

I am a current client of this provider

She cares about me and listens. The young lady that comes, who is not that young, is very kind, funny, helpful, and she is really just a sweet person.

June 17, 2019

By Anonymous_1924

I am a current client of this provider

They can have caregivers be on time and sensitive to his anxiety. When they are not on time, it is not good for his anxiety. Some of their caregivers have been late. Some of them haven't been sensitive to what their actual job is.

May 30, 2019

By Anonymous_1891

I am a current client of this provider

They get him up and dressed. If I need help, it's available.

May 30, 2019

By Jim & Joann B

I am a current client of this provider

They do jobs they we can't do. They are on time, and they do quality work.

Provider Response

Thank you Jim and Joann-I am so grateful we can assist.

May 20, 2019

By Anonymous_268

I am a past client of this provider

They could have been more trained on how to take care of a person who is bedridden. They sent people who didn't know how to change Depends. We had to train them how to change the diaper. It was like we were doing a lot of the work by showing them. There needs to be consistency.

Provider Response

I am sorry to hear you were disappointed in our service. Please reach out to me at your earliest convenience so we can discuss this in depth and we can make it right. We want to make sure your loved one gets the best care. Thank you, Diane Baker

May 20, 2019

By John S_32

I am a current client of this provider

My husband has dementia. I have them on a temporary hold, and I am not using them right now. I like that they are dependable because they are on time. They try to give the adequate care that my husband needs. They are conscientious about what their employees do.

May 16, 2019

By Judy C_1

I am a past client of this provider

They helped by being there, and giving her someone to talk to and be there for her. They are very informative and took really good care of my mom.

May 14, 2019

By Mareah N

I am a current client of this provider

They have one-on-one time with her, and that is so important to her. They help her shower, but that isn't as important as that one on one. They care for her, and they make it known to her. They are there to work and be with her. They stay in touch with me. They come to introduce themselves with each new girl, which is very important.

May 14, 2019

By Lynette G_1

I am a current client of this provider

The girls now that we have are working really well with her. Not only are they taking care of her, but they are taking care of items that needed to be addressed a long time ago, like straightening out the cabinets. I like that they are really easy to communicate with. I let them know if there is anything going on, or any problems, and they get them resolved quickly.

April 29, 2019

By Lynn C_5

I am a current client of this provider

I couldn't have gotten through this shattered limb situation without them. I needed them. I really love the people that they have working for them, both the caregivers and the office staff.

April 29, 2019

By Sandy K_5

I am a current client of this provider

They have good people that make my experience positive and they listen to me when they aren't good. They have good communication and good people.

April 22, 2019

By Jessica P_1

I am a past client of this provider

They were reliable and I knew that they would always show up. They were accommodating and always sent somebody that we could count on.

Provider Response

Thank you Jessica. It was an honor for our team to help.

April 18, 2019

By Dick Y_1

I am a past client of this provider

They helped by doing things with my loved one so he would have something to do and provide company for him. The caregivers were nice ladies that were friendly and did whatever they were asked to do.

March 25, 2019

By Lori B_2

I am a current client of this provider

It would be nice if they could provide yard and lawn care, but I don't know if they do that. I just like that there is someone there for him to provide for my loved one's daily needs.

March 21, 2019

By Kevin W

I am a current client of this provider

It's a lot of help to me! I like the fact that they follow the instructions very well and go above and beyond their job. The girl we have is fantastic! The first one we had was also good.

March 14, 2019

By Matilda R

I am a current client of this provider

The service has been a great improvement. There were a few concerns early on in the way she was being treated. She was being talked down to, and she felt like she was being treated badly by some of the caregivers. We talked to them, and they took care of it. The service is somewhat expensive.

March 14, 2019

By Tom K_3

I am a current client of this provider

They are alright. If they knew a little bit more, that would be helpful, so we didn't have to always explain things to them. We aren't used to getting help, so it's been a different experience for us. They send them for three hours, and that is sometimes a little too much time. Two hours is more convenient for me.

February 26, 2019

By Janet B_3

I am a current client of this provider

They had good personalities and I think that has been good for him. The girls were nice and helpful They were good with Don.

February 25, 2019

By Walter W

I am a current client of this provider

The first girl I had before I had surgery was fantastic. She lived in New London and I live in Appleton so it was quite a distance, and she didn't want to take me on during the winter weather. I have had multiple caregivers. One of things they could do is lower the cost for low income people.

Provider Response

Thanks Walter!

February 20, 2019

By Don L_6

I am a current client of this provider

They have helped the most by coming and giving her a bath every week. I think that is very important. Knowing that they are going to come every week is great. They give my wife a bath. That help us out a lot.

February 13, 2019

By Anonymous_1496

I am a current client of this provider

They live alone there, and it is important to me to have someone there. If my loved one's alarm goes off, I am notified, and we go from there.

February 13, 2019

By Keith B

I am a current client of this provider

Without it, my dad wouldn't be able to stay home. It's very handy to have. They've had a lot of fill-ins lately, but it's good.

February 12, 2019

By Sandy K

I am a current client of this provider

I appreciate the care they give for my husband. I like the flexibility and communication.

January 29, 2019

By Nick K_3

I am a current client of this provider

They should try to bring the price down. Their scheduling is a little off. Sometimes we don't know who is coming and who is going.

January 29, 2019

By Jacquie B

I am a current client of this provider

They have helped the most by taking me to doctor's appointments and other errands. They check out the caregivers very well. They have sent me a compassionate caregiver.

January 25, 2019

By Jean P_4

I am a past client of this provider

They were there when we needed them. They were friendly, competent, and reliable.

January 11, 2019

By Beverly S

I am a past client of this provider

I think maybe the personnel didn't fit with our situation. They could have sent a better RN that had a more friendly personality. They could send a nurse that is a little more interactive with the family. She was not very sociable and we liked the replacement nurse better.

December 21, 2018

By Sue G_2

I am a current client of this provider

It has been great knowing that there is someone there to be with her, since I am gone 8 to 12 hours of the day. They are there to check up on her. They communicate really well, they always making sure my mom is getting good care, and they always update me if things are changing or if they need to change a caregiver.

December 17, 2018

By Melodi S

I am a current client of this provider

The caregivers don't come with their own agenda in mind. They try really hard, but I would like them to provide consistent caregivers.

December 08, 2018

By Clyde S_1

I am a current client of this provider

Having the respite provided by the caregivers means I can get away, and I don't have to be here all the time. I have had six girls come for the past year and a half, and the ones who have stayed with us for quite a while are very good.

November 27, 2018

By Harold H_2

I am a current client of this provider

I know that someone else cares and that they are available to help. They do a nice job, but they can't be perfect. They are always very nice and they know what they are doing.

November 26, 2018

By Lowell T

I am a current client of this provider

The caregiver converses quite a bit. I think they know how to treat my wife well. They seem to be helpful, and my wife likes the caregiver they've sent to help her out. Everything seems to be going well.

November 20, 2018

By Tom P

I am a current client of this provider

They show up when they're supposed to. They're always there.

October 31, 2018

By Joseph S_4

I am a past client of this provider

I think that maybe they could have taken more initiative. I feel like I paid for them to sit and watch him sleep. I think that the biggest thing is that the people were kind but they were not able to provide personal care, which I thought that they were.

October 23, 2018

By Duane J

I am a current client of this provider

My caregivers clean for me so that I don't have to do it myself. They provide good services and the caregivers show up on time.

October 23, 2018

By Anonymous_293

I am a current client of this provider

They have helped me the most by providing a caregiver that keeps me company. The caregiver could talk to us more often.

September 20, 2018

By Donald S_1

I am a past client of this provider

It made my life a lot easier when I had them, but I had a hard time finding work for them. They are good people, they are friendly, and they do a good job.

Provider Response

Thanks Don. Glad we could help!

August 31, 2018

By Laurel H

I am a current client of this provider

The caregivers talk with me. I like how the company provides me with the things I need.

Provider Response

Thanks Laurel! We truly enjoy working with you!!

August 13, 2018

By Terrance B

I am a current client of this provider

The company itself is good. There have been a couple in the past that weren't.

Provider Response

Thanks Terrance! We are all glad you are doing so well!

July 30, 2018

By Karen

I am a past client of this provider

They helped my mom in the shower, even though she can be reluctant. They are confident and caring.

July 27, 2018

By Sally and Richard J

I am a current client of this provider

The caregiver just sees what needs to be done, does it and goes and gets breakfast for us. They are conscientious and don't come in and take control of my life. They help to take care of myself and are very agreeable.

July 25, 2018

By Brittney S

I am a current client of this provider

There were some issues with not having the staff there during the scheduled visits. They have helped her the most by providing daily support. I like that they are flexible and work well with my loved one.

June 26, 2018

By Scott T

I am a current client of this provider

The first time the caregiver was there, she didn't do anything, but the second time was much better. The caregivers could stay off their cell phones.

June 18, 2018

By Kevin S

I am a current client of this provider

They help with bathing and companionship. She needs someone to talk to. Everything seems to be working really well. I have no problems because they communicate well.

June 18, 2018

By Patrick T

I am a current client of this provider

They will do some cleaning, cooking, and the dishes. I had some problems with them at first, but now I have two caregivers that are really good that do what they are asked and don't whine.

May 17, 2018

By Janice B

I am a past client of this provider

I met some very nice people and they kept me going. We had a few things that weren't perfect, but they always resolved them.

May 15, 2018

By Margaret S_2

I am a current client of this provider

They are willing to schedule what I need them for. They should only send the girls that I want, and not the ones that I don't like. They are willing to work with me. They accommodate my needs with scheduling. A few of the girls are all drama, though.

April 28, 2018

By Dawn B

I am a current client of this provider

The interaction with the individuals who have come to our home has been phenomenal. We've had direct communication with the owner. The owner came out to our house before the care started and did an initial assessment, which I thought was outstanding. Our son responds better to them when it comes to the therapy and some of things that have to be done in the house. It gives us the ability to go out and do errands.

April 26, 2018

By Janice L

I am a past client of this provider

They were called, and they got someone very quickly for me. The gal they sent was capable and kind. She was there during my post surgery and helped with medications, meals, and cleaning.

April 23, 2018

By Dorothy S_1

I am a current client of this provider

They are able to do things that I'm not able to do. They help me to be able to bath and to get up off of my bed. They do a very good job.

April 19, 2018

By Rita M_1

I am a current client of this provider

The girl that comes will sit down and not be on her phone. The caregiver does things by herself without me having to tell her.

April 19, 2018

By Anonymous

I am a current client of this provider

I would like a schedule of who is coming and when. It's hard when I have several different people coming. They could give caregivers training on how to cook. Some don't know how to.

March 20, 2018

By David H

I am a current client of this provider

I don't really have an problem with the people who have been visiting. The idea was that the visits would be occupying her and taking care of her needs to give me respite, but it hasn't turned out that way. The services aren't being used the way we had originally intended. My wife doesn't want the personal care, so the caregiver has mostly helped around the house. I haven't had the respite I was looking for. The caregiver has been helpful around the house, but since my wife refuses to accept the personal care, I haven't been able to get the respite.

March 13, 2018

By Margaret Y

I am a past client of this provider

The majority of care that was given and the caregivers were very caring. They seemed to enjoy working with the elderly. The peace of mind that came with the services made life easier. I knew my loved one was being checked on.

December 14, 2017

By Kenneth D

I am a current client of this provider

SYNERGY HomeCare tries to help me financially by getting other organizations to pay that the time that they spend with me. SYNERGY HomeCare has been taken care of my wife, which allows me to leave the house to take care of other things.

November 21, 2017

By Anonymous

I am a past client of this provider

I wouldn't recommend SYNERGY HomeCare to someone because they are in an inconvenient location. However, the services they did provide me were good. I would have liked more consistent care from SYNERGY HomeCare. If I expect to have a caregiver on Wednesdays they should come most Wednesdays and on time as well.

November 15, 2017

By Grace D

I am a current client of this provider

SYNERGY HomeCare is based in Waupaca, which is a help. SYNERGY HomeCare offers helpful suggestions for my wife.

November 13, 2017

By Jeanne H

I am a current client of this provider

SYNERGY HomeCare is okay. They like to communicate, and I appreciate the conversation. SYNERGY HomeCare can do things that I can't do.

October 27, 2017

By Lyle G_1

I am a past client of this provider

SYNERGY HomeCare is very reliable. The caregiver would come, and she would do what I needed her to do. She would do things that I couldn't do for myself.

October 20, 2017

By Waushara D_1

I am a current client of this provider

SYNERGY HomeCare is bonded and they do a good job. I think it is important that they are bonded. The care is difficult for one person to do alone.

October 17, 2017

By Loretta P_4

I am a current client of this provider

SYNERGY is very easy to work with, and they matched us with a good caregiver. I appreciate that the caregivers take the time to do their job correctly. The caregivers are very responsive and able to adjust to the client's needs.

October 17, 2017

By Doug M_1

I am a current client of this provider

SYNERGY HomeCare has very friendly employees and they are very good at following up. SYNERGY HomeCare has been there for companionship for my mother. They are able to also help her with her showers daily.

September 19, 2017

By Mike K_1

I am a current client of this provider

SYNERGY HomeCare has provided us with a very good experience. They have done a very good job. SYNERGY HomeCare makes it so June can get up each morning. They help a lot with food.

August 16, 2017

By Clara "June" S

I am a current client of this provider

SYNERGY HomeCare caregivers are good. SYNERGY HomeCare make things easier for me.

August 16, 2017

By Anonymous_437

I am a current client of this provider

SYNERGY has fun caregivers who try to do what you tell them to do. I have pulmonary problems and the caregiver helps me out sometimes with that along with my husband's care.

June 29, 2017

By Katie G

I am a current client of this provider

SYNERGY HomeCare provides good care to the clients. SYNERGY HomeCare has a caregiver that I feel I can talk to.

June 28, 2017

By Joan R_8

I am a current client of this provider

SYNERGY HomeCare provides good services. My caregivers are friendly and eager to help. I really just need less services right now.

June 16, 2017

By Ardelle M_1

I am a current client of this provider

SYNERGY HomeCare is very prompt in getting back to you, courteous on the phone, helpful, and accommodating. SYNERGY HomeCare helps with cleaning, cooking, and laundry.

May 25, 2017

By Brent _2

I am a past client of this provider

SYNERGY HomeCare are the most caring and kind people I have ever dealt with in my life. They changed the quality of my mother-in-law's life. The communication from SYNERGY HomeCare was fantastic and very detailed. Once we lost my mother-in-law, the owner and the caregiver came to her funeral. They were made to do this job.

May 23, 2017

By Dave B_2

I am a past client of this provider

I think very highly of SYNERGY HomeCare because they are the best company in the area. I think they really care about their clients. The owner has said that if she wouldn't send a caregiver to her parents, she won't send them to anyone else. One of the caregivers was able to get my wife to respond to treatment and do exercises to preserve her range of motion. The caregiver was able to make the last months of my wife's life significantly better.

May 16, 2017

By Karen O_3

I am a current client of this provider

SYNERGY HomeCare is very dependable. The caregiver always seems to be interested in what my mother is doing. SYNERGY HomeCare gives me more time to spend with my mother.

April 26, 2017

By Megan P_1

I am a current client of this provider

SYNERGY HomeCare has been very accommodating. It's nice that it's an in-home care system, and they match clients to their caregivers based on personalities. The staff at SYNERGY HomeCare has a lot of flexibility with the people who provide the service. I wouldn't let them take care of my grandmother if I didn't think they were a great company.

March 23, 2017

By MaryKay H_1

I am a current client of this provider

I would tell others that SYNERGY HomeCare has great services. The services from SYNERGY HomeCare help Gregory with showering and getting dressed.

March 22, 2017

By Michelle H_1

I am a past client of this provider

The caregivers from SYNERGY HomeCare were very supportive, willing to help, and I became really good friends with them. They were very knowledgeable and I was comfortable with them. The caregivers provided comfort because otherwise I would have been alone to care for my father.

March 17, 2017

By Jeff R_2

I am a current client of this provider

I would tell someone that SYNERGY HomeCare is wonderful. Everything is great here with SYNERGY HomeCare.

March 15, 2017

By Dawn W_1

I am a current client of this provider

SYNERGY HomeCare comes in and maintains Joyce's home. Joyce loves her caregiver and looks forward for her coming. Joyce was worried that on hospice she wouldn't have someone come in take care of her home but SYNERGY HomeCare assured there would be. Joyce feels better because everything is put in it's place. She really likes the caregiver and the quality of the caregiver makes her feel better because things are being done. It's important to her to have a clean home.

February 15, 2017

By Susan S_7

I am a current client of this provider

SYNERGY HomeCare has very nice and informative caregivers who are accommodating. SYNERGY HomeCare is doing a lot of the things for my parents that I was doing.
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About Synergy HomeCare of Waupaca

SYNERGY HomeCare is Waupaca area’s premier home care company. We are excited you found us and look forward to helping your family find peace of mind and greater independence. Review our website for a vast library of informative blogs and articles. We want to be your trusted resource for information on senior home care. Your trust and our reputation is very important to us.

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Services and Amenities of Synergy HomeCare of Waupaca

Rates

  • Hourly Rate: $19 To $26/Hour

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Credit Card
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Synergy HomeCare of Waupaca

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