Right at Home Menomonee Falls

Offers Home Care

61 Reviews
Call (262) 435-5813
Right at Home Menomonee Falls (262) 435-5813
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Reviews of Right at Home Menomonee Falls

61 Reviews Write a review

Home Care Reviews for Right at Home Menomonee Falls

September 09, 2019

By Diane S_11

I am a current client of this provider

They are able to do daily things for us, like get him out of bed and give him a shower. They greet me with a smile when they come, they are kind and tender to my husband, and they are willing to work with my schedule.

August 27, 2019

By Debbie L

I am a current client of this provider

They take him outside and take him for walks, which they don't have to. Any time I call, they take care of any issue right away.

August 27, 2019

By Bridgette H

I am a current client of this provider

It makes life more convenient. The aides are pretty good.

August 13, 2019

By Kathy S_24

I am a current client of this provider

It makes a big difference because there are things I can't do that they can do. Everybody has been super friendly.

August 13, 2019

By Dawn S_7

I am a current client of this provider

She does little things that I don't have time for, like fixing a plaque for her. I have had no issues. I really like their response times.

August 13, 2019

By Robin N_1

I am a current client of this provider

It is helping me maintain a better quality of life. I like that it is reliable.

August 13, 2019

By Kim K_4

I am a current client of this provider

They care for her physical needs, try to enhance her daily activities, play cards with her, and those kinds of things. They provide great service, they care for the people, and they let their clients have a say in the care they are receiving.

July 30, 2019

By Anonymous_986

I am a current client of this provider

He needs a lot of help with his daily activities. He can do tasks, but you need to hand him things. They manage things pretty well. If a person is not going to show up at the last minute, they make sure we have coverage.

July 25, 2019

By Ramona L

I am a past client of this provider

They were here to help my loved one if my loved one let them help. I don't know how they could have been more helpful. They were very reliable and efficient.

July 11, 2019

By John K_22

I am a past client of this provider

They were being there when we could not be because I work. They are good people who are qualified, and they care.

July 11, 2019

By Lynn R_1

I am a current client of this provider

They have freed me up tremendously. Anytime I call, they can replace the caretaker. They accommodated the changes of hours and let me know of suspicious behavior. They are extremely accommodating.

July 11, 2019

By Linda S

I am a current client of this provider

It takes away a level of worry and concern. All we need her for is the house cleaning and she does a really good job with that. It takes a lot of weight away from me. I like our caregiver. She is excellent.

June 27, 2019

By Jerry D_2

I am a current client of this provider

We talked about itm and I don't know if they're still going to do it, but it'd help for them to make up weekly nutritious menus and grocery lists like they have in facilities where they post the menu for the week. I had a double hip replacement recently and was in no shape to help with meals. That's why an already developed meal plan would help. I like their staff, and I like their supervisor. They're timely, and some caregivers are better than others, but I especially appreciate the ones that really connect with my husband. He has Parkinson's and there are a couple of people that really help his quality of life.

June 20, 2019

By Patricia T_7

I am a current client of this provider

They are always here when I need them. They are always on time and they really care about the person that they are taking care of.

June 20, 2019

By Bob S_8

I am a current client of this provider

They do things for me that I can't do for myself. They help me get in and out of my chair. I found their care to be excellent. They are always there when I need anything.

June 17, 2019

By Diana S_3

I am a current client of this provider

It would be nice if more of the girls would actually clean the house. Some seem to not want to. One lady comes and takes care of my pills for the month, and she does a good job. They could have their people come on time. One of my caregivers comes half an hour late, and she doesn't stay an extra half hour.

May 29, 2019

By Sandy C_11

I am a current client of this provider

It is for my mother, and she gets respite care once a week thanks to them. I like their flexibility and willingness to please and help us.

May 24, 2019

By Janet S_8

I am a current client of this provider

I only have them once a month, and they try to please me. I like that everything is easy and on time.

May 14, 2019

By Susan M_12

I am a current client of this provider

He is never going to want to move, and he isn't going to qualify for state nursing care. Until he qualifies, this is really great. It makes my dad happy, and every time I have spoken with Shelly, she has been so helpful. She is a very helpful human being. She checks in on me, and she is super nice.

May 14, 2019

By Rosemary S

I am a current client of this provider

They help my son every week. It's the best agency that we have worked with thus far. I think that they try to do a good job.

April 29, 2019

By Phyllis S_10

I am a past client of this provider

It's a big reliever for me because I know she's safe and they've been a good fit. They are very dependable. My concern was that I had to have someone to depend on. They told me if someone was ill, the supervisor would come out. That happened once.

April 10, 2019

By Joanne and Robert D

I am a current client of this provider

She's helped me with grocery collections. I have to make some major adjustments because I try to do more than I should, but Katy helps me with it. The service is good. My caregiver shows up sometimes earlier than she is supposed to.

April 10, 2019

By Marion H

I am a current client of this provider

They've made my life more comfortable. I like the convenience of being in my own house.

March 12, 2019

By Dianne K

I am a current client of this provider

It helps me by having someone else come in and help my loved one with his shower. I like that I have free time for myself. I like that they are very prompt and accommodating.

February 12, 2019

By Joe S_5

I am a current client of this provider

They have made it positive by doing what my wife and I cannot do. I like the way the caregivers treat us. I like the way they keep tabs on everything.

February 12, 2019

By Beverly B_8

I am a current client of this provider

They make the biggest difference by helping me with general household duties. The girls are friendly and easy to work with.

January 15, 2019

By Clarence D_1

I am a current client of this provider

There are some caregivers that are very good and some that are not very helpful. There is a lack of consistency in the caregivers. There have been new caregivers every day, lately.

December 13, 2018

By Marilyn R_2

I am a current client of this provider

Some people don't seem to remember what they are supposed to get done. They are very helpful. I would recommend them to others.

November 09, 2018

By Dick S_3

I am a current client of this provider

They are honest. I have had a positive experience with them because they have provided me with good care.

November 09, 2018

By Shirley A_2

I am a current client of this provider

They do anything I need them to do. They are all very very good. I haven't been feeling very well today but they took over, made the beds, took the trash out, and helped.

October 12, 2018

By Ed K

I am a current client of this provider

The caregiver who comes here is helpful and does the best she can with me. I have COPD and my mornings are bad, so I can't blame them, but I am not compatible with the service they offer. However, my wife was with this agency for a long time and I was satisfied with the way that they handled things.

October 11, 2018

By Mark P

I am a past client of this provider

I knew my wife was safe and I enjoyed the caregiver they sent to us. The agency was very willing to accommodate to my time and cover my needs.

September 14, 2018

By Mark B_2

I am a current client of this provider

They could be more flexible.

September 14, 2018

By Gayle K

I am a past client of this provider

They caregiver was always on time and they assisted with my dad and giving us the help we needed. They are very organized and the caregivers were trained very well

July 27, 2018

By Ken G

I am a past client of this provider

My loved one needed to take a shower, I insisted, and Right at Home got it done. Every girl I met was the nicest. I don't have anything to complain about.

July 12, 2018

By Jim R

I am a current client of this provider

It is very effective on the days that we have them because on that day they usually make a meal or prepare something. We really appreciate these caregivers coming in and preparing meals to make sure we have a good meal every couple of days. They seem to be very personable and effective. They are always on time. I really have no complaints.

May 19, 2018

By Wrong at home

I am a past client of this provider

Higher fees do not mean better service. Beware of this company. We got someone who did very little and complained all the time. I would never recommend this company to anyone,. Very militaristic.

Provider Response

We are disappointed and apologize for this poor experience with our company. Myself, as the owner, as well as our wonderful support team, strive and take pride in working every day to deliver the very best, 5-star service to all of our clients. I again apologize for this negative incident and will continue, along with our staff, to do all we can to deliver top notch service that far exceeds our clients’ expectations which is why feedback like this is so important to me. Please contact me at (262) 334-0400 if you would like to further discuss any of your concerns.

April 18, 2018

By Mary W

I am a past client of this provider

Every girl that I had come was very helpful and did a good job. They came in and took care of my husband. They went out of their way to get everything done for me.

February 27, 2018

By GBecker

I am a current client of this provider

You couldn’t ask for providers then this Right At Home people. They’ve been supportive and helpful for me for two years and I’m also 150 miles away from my uncle they are looking after. The supervisor/ manager/owner has been nothing but superior and helpful in every way. Always there when you have a question/issue. Highly recommended.

November 21, 2017

By Dorothy B

I am a current client of this provider

Right at Home is very dependable and will be there always. Right at Home has been able to give my loved one the proper care and the caregivers are her companions.

November 16, 2017

By Rita K

I am a current client of this provider

Right at Home has very kind and knowledgeable employees. My loved one has been very nauseous lately, and Right at Home has been able to help her out a lot.

September 20, 2017

By Anonymous_378

I am a current client of this provider

Right at Home comes to help me clean and do the laundry. The caregiver now helps me with the laundry, changes the bedding, and cleans the bathroom.

July 20, 2017

By Judy S_7

I am a current client of this provider

Right at Home is a good company because they are flexible, they are very helpful with my husband, and they follow his needs. The services make my husband's life easier because he is more comfortable knowing that someone is here to help him.

July 20, 2017

By Bob S_3

I am a current client of this provider

I appreciate ability to talk to management. Right at Home has helped by giving care to my parents.

June 20, 2017

By Lisa J_2

I am a current client of this provider

Right at Home is easy to work with, their caregivers are very into their job and thoughtful. Right at Home provides consistency with their people and works with what my loved one needs each time they show up.

April 19, 2017

By Caryl B_1

I am a current client of this provider

Right at Home is willing to work with each person. The caregivers from Right at Home assist the client with bathing and dressing.

March 22, 2017

By Jim V_1

I am a past client of this provider

The expense of Right at Home was too much. I'm in a wheelchair, and my loved one was on oxygen, so we needed the help from Right at Home. There was one caregiver who just really irritated me. She actually asked me if she could have a permanent position with me, and move into my downstairs room. She also ate a piece of cake of mine, and lied about it. She told me she was diabetic so she couldn't have eaten it, but her car was full of fast food wrappers.

July 29, 2016

By Sandra207267

I am a past client of this provider

Right at Home is a wonderful support for my mother, providing her the services she needs to live independently. We are very pleased with her caregivers who are competent and caring. They are flexible and attentive to specific needs, providing not only physical help, but emotional and understanding support. We are impressed with the professional nature and thoroughness of this organization to make sure things are running smoothly. Thank you all!

June 14, 2016

By Lynn521222

I am a past client of this provider

Even though our experience with Right At Home was short, I can only say I would highly recommend their service, from the owner, Shelley, to the caregiver, Sandy. Everyone was always very caring and professional.

November 22, 2015

By Caring daughter46

I am a past client of this provider

We've tried Right at Home. On the first day, it just didn't work out. We didn't like the caregiver they selected and didn't give my mother any confidence to go any further. They made a good presentation, but you had to fill out all of these forms, and we didn't want to do that. It meant as protection for the agency, but we just didn't want to go through all of that hassle. It was too regimented and too corporate. They followed the rules and regulations, but I wouldn't recommend them to somebody because of all that corporate stuff that we went through. They should have less forms and select more professional caregivers.

November 16, 2013

By ElizabethR

I interviewed this provider

My Mother- in-law has been using RAH Menomonee Falls for over two years. What makes this Home Care Provider so unique is that RAH only provides the client with caregiver's that are suitable to their expectations. There has never been any hurt feelings or frustration if our loved one does not have a good rapport with a particular caregiver. RAH will find the RIGHT team for my Mother-In-Law. RAH has provided a nurturing, but empowering caregiving for our 84 year old Mother. The relief, security and open communication that RAH Menomonee Falls has provided our entire family is priceless. They have changed our loved one's life and Ours.

October 28, 2013

By Robb53051

I am a past client of this provider

Right at Home handled my mother's needs with compassion and caring. We thanked them in the obituary and feel we have made life long friends.

February 25, 2013

By Bob18

I am a current client of this provider

Poor communication, sends caregivers unprepared and not knowledgeable. Do not know how to us a bed pan, slide board etc. Do not call when new person is coming as requested. Do not prepare caregivers when coming for the first time. Do not know the needs of the patient. I have 2 good caregivers now, Samantha in the morning and Ken in the evening.
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About Right at Home Menomonee Falls

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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