Touching Hearts - Brookfield

Offers Home Care

43 Reviews
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Touching Hearts - Brookfield (800) 973-1841
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Reviews of Touching Hearts - Brookfield

43 Reviews Write a review

Home Care Reviews for Touching Hearts - Brookfield

March 18, 2022

By Teresa B_14

I am a past client of this provider

It helped me the most in allowing me to go back to my house in another state. I like that they were accessible, reliable, and competent.

March 18, 2022

By Kathy B_33

I am a current client of this provider

They provide physical care. I already recommended them. They are wonderful.

March 09, 2022

By John M_78

I am a current client of this provider

They have helped the most by giving us a consistent caregiver who does a good job. I like that they are responsible and good at understanding your needs.

February 28, 2022

By Erik K

I am a current client of this provider

The provider has provided dependable care. I like that they have reliable caregivers.

February 16, 2022

By Teresa B_13

I am a past client of this provider

They provided a 24 hour caregiver for my mom. They were fantastic they were reliable.

February 16, 2022

By Anonymous_5725

I am a current client of this provider

They have sent someone who is very good at what she does and is trained in all the ways we need her to be trained. I know the person they have sent me and how they always get back to me if I have a concern.

December 20, 2021

By Laurie N_3

I am a past client of this provider

The caregiver helped organize medications and was there for my dad. I liked the caregivers this agency sent. She was experienced and knew what to do.

December 11, 2021

By Cindy T_15

I am a past client of this provider

We would've liked the communication improved. We would've liked the aide to listen to our concerns that Sandy had with the aide. I liked that they were reliable and had great communication. The aide was very sweet.

November 22, 2021

By Joseph E_3

I am a current client of this provider

Just about anything that my mom asks her to do, she will do for her. She has helped with the cleaning and cooking. One specific caregiver worked for this agency and my mom liked her so we were able to keep her because she picked the company to work for.

November 09, 2021

By Sandy C_19

I am a current client of this provider

They have given me some free time. I like that they are very responsive and caring.

October 19, 2021

By Michelle S_9

I am a current client of this provider

She has been a good companion for my mom. My mom looks forward to seeing her everyday. They meet our needs. They listen to my concerns.

September 28, 2021

By Harry S_8

I am a current client of this provider

It is a definite help as it frees me up to do things that I need to get done and it provides a variety to the type of care being provided to my wife. I have already mentioned it to someone else. Everything from the organization itself to how they interviewed us initially and down to the care the individual caregiver provide has been very good.

September 23, 2021

By MaryAnn C

I am a past client of this provider

They helped most by granting respite. It gave me a break from care giving. They did a good job. They covered us and were communicative.

September 16, 2021

By Julianne S_1

I am a current client of this provider

The continuity of having someone in the home has been very helpful. I appreciate that their caregivers are engaging and that they come on time.

August 12, 2021

By Patricia A. B

I am a current client of this provider

I look forward to seeing her and we have fun doing work. When you call them they always answer it.

July 15, 2021

By Anonymous_5048

I am a current client of this provider

I believe it gives her emotional stability. I like how they have great caregivers that they send out and if we have any problems they help us get it resolved.

June 30, 2021

By Joe K_6

I am a current client of this provider

It lets him stay in his current housing. They've helped him maintain his current level of happiness and care. They help him live safely. They are easily accessible. They exceed my expectations.

June 30, 2021

By Kate H_2

I am a past client of this provider

They made my mom meals, transferred her to her bed, and helped her bathe. I like that they were extremely on top of things and that they followed through with what they were supposed to.

June 25, 2021

By Diane N_4

I am a current client of this provider

I wouldn't be able to spend this amount of time with my mom for the level of care she needs, so they really take the burden off of the family. Right now, we have two caregivers who just love my mom and my mom loves them. Touching Hearts at Home works with us to help us get this combination, which I appreciate.

June 22, 2021

By Richard N_12

I am a current client of this provider

They just do what I want them to do. She includes the client in everything she does. I love the caregiver they found for us! She is great!

May 28, 2021

By Marianne G

I am a current client of this provider

They have been helpful to me as the person arranging it. They are easy to work with and very caring. It was very helpful to my mom. As she is getting worse, her quality of life has been affected, but it is not their fault it is my mom's problem. They are great. Everything is great with them. They are flexible and the caregivers are wonderful.

May 17, 2021

By Trish O

I am a past client of this provider

It helped tremendously. I was able to at least work half a day. The people that came really cared about my mother.

April 22, 2021

By Anonymous_4729

I am a current client of this provider

The most helpful part is not having to worry or go over myself every day. The caregiver that we have is excellent. He does everything that we need.

April 01, 2021

By Sandra P_6

I am a current client of this provider

The care worker that we have is fabulous. I like the person that we are working with.

March 31, 2021

By Eileen B_4

I am a current client of this provider

My mom came home bedridden from rehab, and now she's almost walking. I'm really grateful that we had someone to help her through that transition. I like that they keep in touch and ask how it's going. Their caregivers are kind and conscientious, too.

March 19, 2021

By Julie H_15

I am a current client of this provider

They are meeting his need, they help him with things around the house and they keep him company. I like their quick response, they also make sure someone is here most of the time to provide care.

March 16, 2021

By Anonymous_4664

I am a current client of this provider

We would like caregivers with a more consistent ability to provide care. There are so many caregivers that it is hard to keep track of them and they vary so greatly in terms of skill level and personality.

February 24, 2021

By Kathie B

I am a current client of this provider

They come through with good caregivers. I like that they are very responsive when we need immediate care.

February 22, 2021

By Monique L

I am a past client of this provider

I gave her a list of what to do she did that and more. She did things on her own. I like the caregiver, she did more than what was required of her.

January 14, 2021

By Kathleen S_13

I am a current client of this provider

Those few hours that they are there are the few hours to live our own lives. We couldn't do it without someone coming in. All of the caregivers have been very nice. Communication with the office also means a lot to me.

December 22, 2020

By Jane D_10

I am a current client of this provider

They have helped him remain independent in his home. I like that they are able to find higher quality caregivers.

December 18, 2020

By Anne K_6

I am a current client of this provider

They transport in their vehicle. The caregivers help with anything you need.

June 16, 2016

By Loving Daughter772658

I am a current client of this provider

I found somebody from Touching Hearts at Home. They are very good, and I’m very happy with them. The caregivers are very good with my mother. I would recommend them to others. I think they’re very good. I think she’s a very nice match for my mother in terms of her personality. I think they do a good job of matching you up with a caregiver.

April 22, 2013

By Joe-Jim

I am a current client of this provider

This is the best of the best as far as care giving. I have been with them about a year now and have yet to complain. My caregiver is fun and also compassionate. I am not happy to have to need the help but am made to feel that I am not a bother so it makes it easy to accept the help that I need. I really needed the help but I guess my pride got in the way. But once I accepted the fact that I needed help it got easier to accept it

April 16, 2013

By Jerry6

I am a current client of this provider

I used the services of Touching Hearts. I had no problems with the agency. The caregiver was really good and friendly.
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About Touching Hearts - Brookfield

Our caregivers provide non-medical home care services for older adults, seniors, and people with medical conditions and/or disabilities. Services are provided from several hours per visit up to 24 hours per day 7 days per week including holidays.

We all age in different ways, with different needs, at different times. Many adults with medical conditions, or seniors with the progressive changes that come with aging, choose to remain in the comfort of home. Our loving, trained caregivers make staying at home possible for seniors by helping with the tasks of daily living. Our person-centered care provides the physical, emotional, and spiritual support that everyone deserves.

We are committed to choosing compassionate caregivers that we would trust to care for our own family and loved ones. In fact nearly half of our staff has been with us for over 3 years! We hire qualified, reliable, honest and kind caregivers who genuinely enjoy helping seniors and people with disabilities. Each potential caregiver must pass a criminal background check and detailed screening process before we even consider them as a candidate. They are also required to complete a detailed orientation on our company policies. Additionally, each caregiver is trained in-depth on the specific care plan of each client they serve. Ongoing evaluation of each caregiver/client relationship ensures a successful match and quality of service.

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Services and Amenities of Touching Hearts - Brookfield

Rates

  • Hourly Rate: $23.50/Hour To $28/Hour
  • Live In Rate: $299/Day

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Insurance
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Touching Hearts - Brookfield

  • By clicking "Request Info", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.