Home Instead - Appleton, WI

Offers Home Care

21 Reviews
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Home Instead - Appleton, WI (866) 936-1978

Reviews of Home Instead - Appleton, WI

21 Reviews Write a review

Home Care Reviews for Home Instead - Appleton, WI

January 12, 2017

By Debra S.

I am a past client of this provider

Home Instead did an excellent job with helping with the care of my mother. The caregivers were very good at what they did and made her very comfortable. They were always asking if there was more they could do. They were recommended by her doctor and 2 family friends that had used their services.Thanks to them Mom could be at home where she wanted to be.

November 28, 2016

By Frank kantelberg

I am a past client of this provider

Frank K. My mom , Dad and myself meet with Linda from Home Instead about 6 months before my Dads hip surgery not knowing when or if we would need their service. As it turned out we needed overnight care for mom who has dementia while my dad was in rehab. With a very short notice Home Instead arranged to have someone stay the very next night. And the next two weeks. What a great help! Maybe we will never need them again, but it is a great comfort knowing who to call

November 20, 2016

By Debbie L Sch

I am a past client of this provider

Home Instead cared for my mother for over a year, until she passed away this last Memorial Day. Home Instead's philosophy of continuity was excellent! We had one primary/dedicated caregiver, and she became a part of our "family" in no time! Every time she left, Mom would kiss her hand, thank her, and say "I wish I could adopt you"! Our Personal CareGiver (PCG) took Mom to just about all her Dr's appt's. would take her for pleasure rides (which Mom SO loved), she would take time to sit and visit with Mom, but all the while kept the house tidy, Mom well feed, made sure correct meds were taken, and kept a close eye on Mom's health and changes - making sure to keep the family well informed. She even had the Home Instead nurse visit when she thought Mom needed and expert evaluation. Our PCG was with Mom right up until the day Mom passed, and cried as a part of our family. We were truly blessed to have the BEST care given, and truly feel she was our "Angel from God"!

November 19, 2016

By mwf1

I am a past client of this provider

My care givers were a life saver for me. Having broken my wrist I had many limitations and they were gems at taking care of things that I could not do. Having help allowed me to remain in my home. Thank you!

April 30, 2015

By nonurseegosallowed


Ask many questions before signing your loved one up for their services. The caregivers are great, but the office staff doesn't communicate well with each other and they miss crucial information that could seriously and negatively impact a clients health and well-being.

Provider Response

Thank you for reviewing us. Please know that we take your experience with us very seriously, and feedback like this helps us better identify opportunities for improvement. Your feedback has been forwarded onto our management team for review. Furthermore, we’re sorry for having missed your review at the time. We are now actively monitoring all of our reviews, and we’d like to help if we can. Please contact us if there is anything we can do.

July 28, 2014

By loreleikoehler

I am a past client of this provider

The care providers through Home Instead were always professional and conscientious with my mother's care. She felt towards them as family members who always had her best interests in mind. They provided knowledgeable and compassionate care at all times. They assisted with her day to day activities and accessing her medical care. They were friends to my mother and cared deeply for her.

July 23, 2014

By rusty734

I am a current client of this provider

go ahead, call around, try private in-home care, then when your'e done challenging yourself & risking your loved one; call Home Instead 1 call did-it-all I'm 'remote' from my family, but NEVER doubt they are in capable, experienced hands when you see employees that STAY for 15+ years, its because they are being treated well - a happy employee makes for a happy family member!

March 22, 2014

By Far away


Home Instead provided excellent in home care for my mother after a fall on the ice this past winter. Since I do not live in the same city as my mother Home Instead provided me with reassurance on how she was doing as well as the progress she was making. Having them there to help her with her activities of daily living was truly a blessing. She enjoyed their friendship as well and I think their visits were something that helped my mother mentally improve to where she could be independent again. I would use the service again if needed without hesitation

July 20, 2013

By Family in need

I am a current client of this provider

We felt, right from the start that our relationship with Home Instead wasn't just a business contract but a caring supportive friendship.

February 24, 2013

By fhildebrand

I interviewed this provider

Home Instead is a wonderful organization that is truly dedicated to the best in-home care possible. The personnel are universally capable, caring and warm. We have had a rotation of four caregivers, with three others filling in at times, and all of them have been wonderful for my father who has dementia.

February 22, 2013

By DottieMae

I interviewed this provider

I have interviewed the staff of Home Instead and have found them to be caring, sensitive, highly trained individuals. I am looking for in-home care for my aging parents and am contracting with Home Instead to provide that. They are very willing to listen to all of our requests and even more so, able to fulfill them. Very excited to begin this partnership with a company so dedicated and so loyal to helping enrich the lives of seniors.

February 21, 2013

By AGruett

I interviewed this provider

In searching for in-home care for my mother, I first thought of Home Instead after seeing their ad. I priced assisted living and found it to be extremely expensive and Home Instead proved to be a great alternative. Besides, my mother wants to stay in her home where she can enjoy the beauty of nature that is available in her own back yard. Home Instead is going to handle all of the household chores and is also going to be a terrific companion for my mom who loves to make puzzles and play various card games. Mom is quick-witted and very social, so will thoroughly enjoy the company of an in-home provider, rather than facing an assisted living environment, due to her inability to walk well. I highly recommend these kind, and genuinely loving care-givers.

December 03, 2012

By somewhere

I am a past client of this provider

20-25% of caregivers assigned to us were incapable of doing their job and either caused physical pain or created a physically dangerous situation.

Provider Response

Thank you for your feedback. We take matters like this very seriously and have passed this onto our management team. While we weren’t actively monitoring reviews at the time of your feedback, we now have a team in place to help in cases like this. Please contact us if there is anything we can do to help.
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About Home Instead - Appleton, WI


Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Appleton, WI

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Appleton, WI

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