Right at Home Charleston / Beckley

Offers Home Care

8 Reviews
Call (304) 396-0238
Right at Home Charleston / Beckley (304) 396-0238

Reviews of Right at Home Charleston / Beckley

8 Reviews Write a review

Home Care Reviews for Right at Home Charleston / Beckley

May 29, 2016

By JRW334357

I am a past client of this provider

I liked Right at Home Charleston/Beckley. They came in and watched Mom and Dad, cleaned the dishes, and made sure they ate and were comfortable. The caregivers were fair, though I was not totally happy with it. They should be leaving their cellphones at home and stop texting while they're here at the house, and should not be so lazy.

Provider Response

Thank you for taking the time to leave your thoughts. We take all feedback serious and welcome constructive criticism to inform us on how we can provide better service. As part of our continuous improvement progress, we have put more of an emphasis in new hire training and updates in our monthly newsletters reminding our caregivers to limit non-work related cell phone usage and will continue to stress that point to all caregivers. If you would like to discuss your specific situation in more detail, please call.

March 30, 2016

By Melinda F.

I am a current client of this provider

Staff was great. Highly recommended.

December 15, 2015

By Linda Lively

I am a current client of this provider

We have been involved with Right at Home since early July 2014. Been a joy. Berkley caregiver is a wonderful fit. Mother really likes her and we trust her. Everyone we have been involved with have all been professional and caring.

September 30, 2013

By ER1

I am a current client of this provider

Very good service. Not perfect, but close. We have a wonderful caregiver right now, even irons my underwear.
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About Right at Home Charleston / Beckley

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home Charleston / Beckley

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