Caring.com
Caring.com

(800) 558-0653

Bon Secours Hospice

8580 Magellan Pkwy Bldg 4, Richmond, VA 23227

(800) 558-0653 (Call a Family Advisor)

2

(3 reviews)

Offers Hospice

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Get cost information
Find out availability
Ask about payment options

Reviews of Bon Secours Hospice in Richmond, Virginia

2

(3 reviews)

    scshelshore

    2

    September 29, 2014

    I am a past client of this provider

    We employed Bon Secours for my Father's end of life care. The intake nurse was very caring and helpful. Once we hired them we had nurses that did little more than show up once a week with a nurse’s assistant coming once a week. The assistant was to help with bathing, nails, etc. She came and did a sponge bath and nothing else. The nurse that showed up took vitals and nothing else. Once my Father took a turn for the worse, we called and were told medications to give him. After 3 calls and changes in medications they sent out a nurse on a Sunday to evaluate him. She ended up giving him a suppository, which he didn't need, and left. What a mess and terrible time for my poor Father. We had asked that the nurses increase the visits to twice a week. When we spoke to his regular nurse on Monday she said that the visit on Sunday counted as one of the 2 visits. He was having terrible reactions to the medications and the suppository. Finally they sent out a nurse that identified a terrible reaction to morphine so she started him on high dose of 2 medications that effectively put him in a coma. Within 24 hours of that coma his respiratory system was so compromised nothing could be done and he passed away 3 days later. They took his consciousness from him and they never should have done that. If they had provided the care that they told us they would my Father would have had a peaceful passing. They were neglectful and didn't respond as they say they will when you interview them. Thanks to Bon Secours my Father died a slow, painful death gasping for breath. We were basically on our own. The only nice thing that I can say about them is that the nurse that came after he passed was thoughtful and caring. I would never use Bon Secours again and will share this experience with everyone that I know to hopefully spare them the pain and heart ache that my Father and his family had to endure.

    whatever1982

    1

    August 6, 2011

    I interviewed this provider

    I feel as though these nurses are very judgemental and overstep their boundries on a regular basis . They would show up without calling beforehand to make sure my grandmother was awake and ready to start her day. They were more worried about what my husband and I were doing on a daily basis than how grandma was. In the end the bath nurse called in a complaint for no reason , we have many witnesses on this , after she showed up unannounced and got angry when grandma was asleep said she wasn't dealing with this. Called in a complaint and once my husband called to make a complaint on her behavior was told that his side of the story didn't matter and that we would be recieving a certified letter stating Grandma had been dropped from the program. This shows me they are not concerned with the patients they see at all.

    R in VA

    3

    August 1, 2011

    I am a past client of this provider

    The nurses were helpful, but I felt that they overstepped their bounds. The hospice nurse taking care of my mom hid one of her medications from her because she (the nurse) felt that my mom shouldn't be taking it anymore. In the end it had been a misunderstanding, but it sure left a sour taste in my mouth :(

    What you can do with Caring

    • Search the Caring database

      Quickly search the largest online senior living and senior care directory

    • Read reviews and expert guidance

      Read our authentic consumer reviews and content by experts

    • Speak to a Family Advisor for free

      Guided, expert advice to find the best community or agency for you

    • Take a tour to decide yourself

      We’ll help you book tours or get in touch with local agencies

    Medicare

        Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
        Rating Date: 9/1/2023

      About Bon Secours Hospice in Richmond, Virginia

      Bon Secours Hospice is a Senior Care provider in Richmond, Virginia that offers residents Hospice services. Contact Bon Secours Hospice for more details on services and rates.

      Map of Bon Secours Hospice

      Help seniors by writing a review


      If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

      Request Pricing Information

      Who are you looking for?

      Full Name

      Phone

      Email

      By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

      mother and daughter online shopping

      Compare costs, photos & reviews of senior living and care options near you.

       

      Questions?

      Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

      (800) 558-0653

      Didn't find what you were looking for?

      Caring's Family Advisors can help answer your questions, schedule tours, and more.

      Call us at (855) 948-3865

      Senior Care Services near Henrico County, VA

      • Hanover County
      • Hopewell City
      • Charles City
      • Colonial Heights City
      • King William County
      • Petersburg City

      Helpful Articles

      Caring.com

      Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

       

      The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

      Caring.com

      Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

       

      The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

      Our Services

      • Senior Living Directory

      • Senior Care Directory

      • Caregiving Resources

      • Sitemap

      • Terms of Use

      • Privacy Policy


      © 2024 Caring, LLC. All rights reserved.