Optum Palliative and Hospice Care Reston, VA

Offers Hospice

5 Reviews
Call (800) 973-1841
Optum Palliative and Hospice Care (800) 973-1841

Reviews of Optum Palliative and Hospice Care

5 Reviews Write a review

Hospice Reviews for Optum Palliative and Hospice Care

May 27, 2012

By signer53

I am a past client of this provider

Had our family known we had a choice in hospice are we would have chosen a different company. They promised us when my mom came home they would be available 24 hours a day 7 days a week and if we requested, they would have a nurse at our house within an hour. They also told us they would be there for the family and were a loving caring organization. They were far from any of that. As our mom lay dying we called and ask for help and were told what to do. We called back and ask that someone come to our house and were told "I can come but I am just going to tell you the same thing I just told you on the phone", We said never mind. They next morning my mom passed away. We called and were told abruptly "I will be there to pronounce her dead" Two hours later a "nurse" shows up. I was sobbing at the head of the bed, The lady walks in listens to my moms heart never even acknowledges that I am there, Walks in the living room asks my sisters what funeral home to call, and for moms medicine. She throws the medicine and walks out. It was the absolute worst experience of my life. Not only did I have to go through the experience of losing my mother. I also had to go through the experience of having rude uncaring people treat me like the fact that my mom was dying meant nothing to them. PLEASE know that you have a choice with hospice company's. Had I known that I would have never have chosen Evercare. I had never had to go through the death of a loved one and I had no idea what to do. I needed guidance and support. I did not get that from Evercare. So sad.
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About Optum Palliative and Hospice Care

We're committed to providing the best hospice & palliative care experience available for those facing advanced illnesses. Our experienced staff aims to do more than what is required & expected.


Services and Amenities of Optum Palliative and Hospice Care

Medicare

  • Medicare Provider Number: 491551
  • Ownership Type: Proprietary Corporation
  • Date Certified: 11/18/1998

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