HomeCare.com
7925 Jones Branch Drive, Mclean, VA 22102
(800) 558-0653
Verified Partner
4.07
(28 reviews)
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Reviews of HomeCare.com in Mclean, Virginia
4.07
(28 reviews)
Judy
4
|
November 25, 2023
We ended up choosing HomeCare.com and it worked well for me. They were cooking my meals, making my bed, doing some laundry, driving me to visit my husband in the hospital, and doing a little grocery shopping for me. I had two different people come to cover the 10 or 11 days. Both of them were very good. They had different personalities. One of them was sort of quiet. She asked me what I needed and we communicated that way, but she was not a big talker, which was fine. Once she knew the things that I wanted done, she just went and did them. I liked her. She was a nice lady. It took them a while to find somebody to fill a couple of days that the one gal was not able to do. They did finally find someone, but it was like right down to the wire. It met all my needs. I liked the people that they sent. I felt they were caring people and I felt comfortable with them in my home.
Hippi
2
|
November 10, 2023
The best part of this organization is they get fill in caregivers almost on the spot. This is because their care givers sign up with this company as independent caregivers. I had caregivers in my home after returning from knee replacement surgery for nearly 4 weeks. I an very disappointed with most of them. One came in for only one hour and clocked out. One was over an hour late. Most were lazy. Sat around most of the time watching their phones and iPad or TV. Most grudgingly did light house keeping and laundry. One nearly ruined my stove. One almost broke my electric recliner. Most complained about doing short errorns for me near my home. I have an ostomy, None of them knew what to do. Thank God I could do it myself. Thank God I was pretty independent or I would have been in a real mess. I had to tell many of them more than once to do something simple like my dishes. I would not trust these caregivers to anyone person who could not care for themselves. I am a resident of Michigan.
Angelino
5
|
July 18, 2023
We've been using HomeCare.com for Mom. Everything's been great. Any time I need something done I just contact them and they get it done. If I need a different caregiver, they find a replacement pretty fast. Everything's catered to us. We use them four hours a day, four days a week. Most of the caregivers have been great. There's one of them that we did not have a good experience with. He came in for a half an hour and just left. They're here assisting my mom to the bathroom, helping her get cleaned up, cleaning her linens, doing some laundry and housework, like cleaning dishes and stuff, and companionship.
Chuck
4
|
December 17, 2021
I'm using HomeCare.com. It's fine. They're very good and very responsive to any concerns I have, and they've provided me with a good health care aide, not great necessarily, but good. They also provide light housekeeping, they help me clean myself up, and they take me to my appointment. They get here within a certain time window between 7 and 7:30, and that's when I need them here. A lot of times my communication is directly with the aides. If she can't come on a certain day, the agency would contact me to see whether I need some assistance or need somebody to fill me in on a given day. I think I'm paying more than I probably should because they have a mandatory number of days that I can contract for, and that's probably more than I usually need. To maintain the contract, I have to keep them on a certain number of days.
larry160653
1
|
July 28, 2021
Caregivers don't show up and you are not told. Calls to their customer assistance line are forwarded to a answering service and it hours to hear from homecare.com,if at all. They then tell you they will try to find a backup caregiver but they provide no guarantee. This is not what their website implies that they have backup availabe.Be aware as the salesperson over sells their service.
Brendon
5
|
May 7, 2021
The caregiver that we got was great. They have been offering personal care and grooming services, as well as general companionship. They've been here on a schedule of four times a week for 6 hours a day. They were really accommodating with our search, and they have found someone who's been really great and helpful. They seem to be well prepared for interactions with Mom, so it's been great. It's the same caregiver that has been coming in. The pricing is good. I would say it's a pretty good value. They included the cost of additional services, like grooming and personal care, into the cost presented at the beginning of the conversation. They were pretty flexible with helping us find the caregiver that matched our schedule.
Jo
5
|
January 23, 2020
I'm using HomeCare.com for my husband. We're content. They have very qualified personnel. It's easy billing, and it's easy to contact them. They provide companionship, and they drive him around. I'm getting a good value compared to the market price. They're professional, compassionate, and very nice. The caregiver is here seven hours a day, three days a week. I would recommend them highly.
Harold
4
|
August 6, 2019
We use HomeCare.com for my father, and it seems to be working out OK. They've been responsive and very timely in processing the bills and sending me the reports that I need for the insurance company. They help my father shave, shower, talk, and stay a little bit more active than just sleeping. My mother seems to like the caregiver.
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Services and Amenities of HomeCare.com in Mclean, Virginia
Rates
- Overnight Rate: 5 hour shifts and 20 hour per week.minimum
- Hourly Rate: 5 hour shifts and 20 hour per week.minimum
- Live In Rate: 5 hour shifts and 20 hour per week.minimum
Agency Type
- Referral Agency
About HomeCare.com in Mclean, Virginia
HomeCare.com is a platform that allows caregivers to work directly for families without going through an agency. It is free for Caregivers to join however each Caregiver must pass a rigorous credentialing process that includes references, a background check and interview. We help to match families with Caregivers that meet their care needs and handle payment processing. HomeCare.com gives families access to quality care for their loved ones when it is needed most.
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