BrightStar Care Fredericksburg / Springfield

Offers Home Care

53 Reviews
Call (800) 973-1841
BrightStar Care Fredericksburg / Springfield (800) 973-1841
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Reviews of BrightStar Care Fredericksburg / Springfield

53 Reviews Write a review

Home Care Reviews for BrightStar Care Fredericksburg / Springfield

August 11, 2020

By Lillian B_2

I am a current client of this provider

It is a different face he sees besides family. The communication is not too good.

July 14, 2020

By Anna W_7

I am a current client of this provider

They let me know what I need to work on with my health and to live with higher standards. The people that come around are very helpful and they are ready to do whatever they can to help me with what I need or what I may need. They are pleasant so it is not a bore having them around.

June 24, 2020

By Jean D_11

I am a current client of this provider

They interact with him and talk to him. I need the caregivers to do more than just be a sitter.

June 09, 2020

By Dawn D_3

I am a current client of this provider

Just having someone to come to the house to give him his infusions is wonderful. They are always responsive and the nurses are great.

May 13, 2020

By Kenny T

I am a current client of this provider

They come in on time. Everything they have done so far has been alright with me, I have no complaints. They always do their job. They have everything and do everything when they come. Everything that I need done is done.

May 13, 2020

By Patricia S_22

I am a current client of this provider

I liked the first nurse a lot because that nurse were personable. I've had two nurses and I like how they come to the house so I don't have to go out.

April 17, 2020

By Walter B_14

I am a past client of this provider

They gave me the medication that was provided. I like that they come do their job.

March 17, 2020

By Brian S_10

I am a current client of this provider

They have helped me learn how to be independent. They helped me feel comfortable enough to live my life as a normal person. They are patient and polite. They are eager to make sure I am okay and healthy before they leave.

March 09, 2020

By Anonymous_3435

I am a past client of this provider

I had knee surge and my mobility was limited, so they would bring me things that I needed. I didn't know when I would need something so they were very attentive.

February 19, 2020

By Thomas F_7

I am a current client of this provider

She scheduled it so when I came home from work, there she was to help me! She asked me when would be the best time for her to come, whereas other ones gave me a time frame they could come. The nurse was always responsive. Even if I had a problem with my sight, she responded immediately. She told me to call her if I have problems any time, whatsoever.

January 21, 2020

By Perri D

I am a current client of this provider

Everybody is polite and professional. They provided somebody for me the next day when I needed them on short notice.

November 12, 2019

By Romina

I am a current client of this provider

There was one time that I got my medicine a week late. I usually get everything on time.

October 10, 2019

By Ralph S

I am a current client of this provider

They could have a greater impact by giving me caregivers that are stronger. They could improve their communications.

October 09, 2019

By Pam F_1

I am a past client of this provider

They listened to what we required. They were on time and were good with him and his needs.

September 12, 2019

By Robin M_3

I am a past client of this provider

It was the best care that my loved one got. Their care was the best, knowledge-wise. I like that they are completely professional, and they are very personal.

September 06, 2019

By Anonymous_2512

I am a current client of this provider

This time, they have actually found a nurse that they'll keep and has a better schedule. It has been better, but they used to have scheduling issues.

August 14, 2019

By Amanda B_5

I am a past client of this provider

The agency could have made my life easier by having more availability for short notice. I would like them to have better consistency in the quality of the aides that they send.

July 19, 2019

By Anonymous_2089

I am a current client of this provider

I don't have to travel hours away to get infusions. They have flexible hours. They work around my schedule.

July 12, 2019

By Tina W_1

I am a current client of this provider

They are on time. The nurses are nice and professional.

June 17, 2019

By Maria A_6

I am a current client of this provider

They help me with my health, my medications, and my pets. They helped me with my meals and everything I need. They are very professional.

June 17, 2019

By Margaret M_17

I am a current client of this provider

Being a caregiver is difficult, so you need someone else to come in and help you with things. It is important to have a service like this. They provided me someone that my mom likes and helped me with her daily routine. I have somebody there that is a very good caregiver. She does very good work.

May 23, 2019

By Michael S_1

I am a current client of this provider

They provide easy scheduling, and the nurses I've had have been great. I like the ease of having help at home and being able to reach my nurse.

April 11, 2019

By Kristen T

I am a current client of this provider

They've been able to get us the care that we need in the evening. They've been able to help take care of my father while I've gone to work over night. They care that comes for my father has been spot-on. The caregivers have been very good to him.

March 11, 2019

By Lisa P_11

I am a current client of this provider

It is hard because it all comes down to the person who provides the care, and they are hard to control. The people setting up are great. The people are fine and able to help coordinate. The level of the people are sometimes is not that great.

February 21, 2019

By Jean G

I am a current client of this provider

What they do is very helpful to us. It's just the consistency that needs improvement. The consistency in which they are able to provide people could improve. Sometimes they show up without being announced, and other times they don't come when we expect them.

January 14, 2019

By Thomas G_1

I am a current client of this provider

The nurses that came to see me were nice and had good answers. I like all the help they gave me.

December 12, 2018

By Anonymous_965

I am a current client of this provider

I feel comfortable leaving my loved one. They help them change and use the bathroom, and they do that for me on a regular basis. I like the fact that they tried to accommodate us as quickly as possible.

November 20, 2018

By Bryan J

I am a current client of this provider

She only comes in and gives him a shot, but she's always here on time and is dependable. They're very professional and very reliable.

August 30, 2018

By Anonymous

I am a past client of this provider

They provided the care, and that is what we needed. They were reliable. They showed up when they were supposed to.

July 27, 2018

By Zachary L

I am a current client of this provider

They made it so that my loved one could get the services he needs in a timely manner. They are extremely organized, the nurses know exactly what they're doing and they're very nice.

June 07, 2018

By Jeffrey O

I am a current client of this provider

The CNAs are here on a daily basis. Basically, if I didn't have the home care, I would be forced to be stuck in the hospital. I've never had to be that way because of companies where the nurses come to my home. I would just let them know the employees are pretty easygoing and they look out for your best interest.

June 07, 2018

By Christian H

I am a current client of this provider

Before I used to take my son to the hospital, so there isn't much of a difference. The caregiver that comes is very competent and good.

June 07, 2018

By Clara P

I am a current client of this provider

They've made things easier by having help around. I would like them to not switch the people around so much. They do have caring people.

May 16, 2018

By Ana L_2

I am a past client of this provider

I would have liked them to keep a better communication with their client and their nursing manager. I would have liked them to come change dressings on time. There were a lot of miscommunications between the nurse and the nursing manager.

May 10, 2018

By Anonymous

I am a past client of this provider

They were there when I needed them. They even came one time on a weekend. They were there within a half hour. Scheduling was the main thing. They couldn't coordinate the schedules very well.

April 24, 2018

By Loretta B

I am a current client of this provider

I just gave my other agency a notice that I'm going with BrightStar Care soon. I couldn't work if I didn't have someone take care of my mother.

March 29, 2018

By Tamika F

I am a past client of this provider

The caregivers were flexible as far as waiting for us if we needed to get home a little bit later than what was planned. If the worker was running late because of traffic, she would stay later to make up for it. They allowed us to actually go to work until we found daycare.

March 14, 2018

By Gladys D

I am a past client of this provider

I ended up getting BrightStar Care because of an emergency situation, and they responded right away. I had some very nice people come and help out. I fell and broke my leg, so I couldn't help my husband because I couldn't put any weight on my leg. After my husband passed away, I still had my broken leg and couldn't do things like get something to eat.

November 27, 2017

By Nella Ree V

I am a current client of this provider

I haven't worked with BrightStar Care for very long, but I think that it is a good company so far. BrightStar Care is here to help my mom do things that she needs to do. They help her get to appointments and do things around the house.

November 15, 2017

By Michael H

I am a current client of this provider

BrightStar Care's nurses were excellent. They were good about calling to let us know they were coming. They were prompt and caring. The daily impact was outstanding because BrightStar Care nurses were really great.

October 25, 2017

By Anonymous_1312

I am a current client of this provider

I would recommend BrightStar Care because of their ease of use. BrightStar Care can have a better impact on my life if they trained their nurses better in how to take care of me.

October 23, 2017

By Marlene S_1

I am a past client of this provider

I would tell a friend that BrightStar Care is concerned and interested in my personal problems. BrightStar Care helped me the most with getting me meals. One of the caregivers wasn't such a big help as the other one, but overall, it was great.

October 19, 2017

By Aileen S_1

I am a past client of this provider

The caretakers that came out didn't match what was advertised. They were babysitters that just sat there. There was minimal involvement with her. They were there for her safety, but they weren't there for stimulating her which was what brought us to BrightStar Care. We didn't have BrightStar Care for very long.

September 28, 2017

By Frank & Jean W

I am a current client of this provider

I would tell a friend that BrightStar Care is very convenient if you know what you want from them. BrightStar Care could have a greater impact on my life when I get to know my helpers better so that I can use them more in the future. I just have not had their services for very long yet.

September 28, 2017

By Rosemarie S_1

I am a past client of this provider

BrightStar Care's manager was always available. BrightStar Care allowed me to continue working.
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About BrightStar Care Fredericksburg / Springfield

At BrightStar Home Care of Fredericksburg and Springfield, we have a unique understanding of the issues today’s families face, struggling more and more to find time for even the most basic activities amid ever-busier lives. Finding experienced and compassionate caregivers can be a challenge – but it doesn’t have to be. Our home care services focus on improving the health and well-being of those entrusted to our care and our clients count on us for outstanding care and just about anything else they need, anytime, anywhere — so they and their loved ones can get the most out of life. Our qualified, compassionate caregivers go above and beyond to make more possible – more support, more joy, more laughter – in the lives of those we serve by truly engaging those in our care on an individual level.

If you’re a senior or need home care services, call (540) 376-3131 today and schedule your in-home assessment. Please visit our website to learn more at http://www.brightstarcare.com/fredericksburg

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Services and Amenities of BrightStar Care Fredericksburg / Springfield

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Wound Care, Lab Draws, Infusion Services, Health And Insurance Assessments

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Dementia/Alzheimer's Care Platform

Payment options

  • Credit Card
  • Check
  • Payment Options Extra: Long Term Care Insurance, Ach/Direct Debit

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: HCO171311 is our Virginia License number. Also we are Joint Comission Accredited
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BrightStar Care Fredericksburg / Springfield

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