BrightStar Care Leesburg

Offers Home Care

59 Reviews
Call (800) 973-1841
BrightStar Care Leesburg (800) 973-1841
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Reviews of BrightStar Care Leesburg

59 Reviews Write a review

Home Care Reviews for BrightStar Care Leesburg

April 17, 2019

By Peter B

I am a past client of this provider

My wife couldn't adjust to it, but I was able to not be concerned with her care. Everybody was caring and everything else. The caregivers were nice, personable, and cooperative.

April 08, 2019

By David B_17

I am a current client of this provider

They help me a lot, and they get me out twice a week. I like that they are always able to get somebody here.

April 08, 2019

By Donna M_9

I am a past client of this provider

They did great patient teaching. The nurse educated me on diabetes, and it's made me mindful and careful of the foods I choose. They're on time, friendly, and thorough.

April 08, 2019

By Don B_1

I am a past client of this provider

They were good people, it is just that they would be changed. They could have made our life easier by not sending people who do not know how to handle people with dementia. That happened once. It was unclear to the people about her dementia. I would have liked to see how many times they kept changing the people who came. Those people didn't know her and she had unique problems to me and it was just a problem because somebody would come that would never be here before, so I would have to show them everything.

March 22, 2019

By Holder T

I am a current client of this provider

They take good care of my mother. Currently, the caregiver we have is very good.

March 22, 2019

By Sarah S

I am a current client of this provider

They have compassionate care. I like the dependability, professionalism, and compassion.

March 07, 2019

By Susan P_9

I am a current client of this provider

They help him with his food. Every one of their employees seems to be professional and high quality.

March 07, 2019

By Simon S

I am a current client of this provider

They went to get a couple of items. If I need something, they go get it for me.

February 20, 2019

By Charlene S

I am a past client of this provider

It gave me some free time. I thought they were very good and concerned. The people were responsive when I called. The owner came by one time, and it was a very personal relationship. Everything was taken care of, and everybody was really nice. We got good people here most of the time. We had a few incidents, but they were corrected.

February 19, 2019

By Lillian S

I am a current client of this provider

They are very helpful and continual. They help me get up in the morning and face the day. They've been very cooperative, and the caregivers are very nice. I really like them.

February 14, 2019

By Julia T_1

I am a past client of this provider

The caregivers should have been more consistent in their skills or what they could or couldn't do. They could have sent a consistent person.

February 08, 2019

By Mark _1

I am a current client of this provider

The companion care person being available and being here has helped the most. It always comes down to personalities and how you match up with the person being sent out.

January 23, 2019

By Anonymous_1154

I am a current client of this provider

The quality of the people has been great. Not all have been good, but the majority of the caregivers have provided good, quality care. I would like them to make sure that the caregivers are scheduled to come when we need them to be scheduled.

January 11, 2019

By Judy B_10

I am a current client of this provider

My mom has daily interaction with a person now because of BrightStar Care. The people are very friendly and nice.

January 11, 2019

By Sandy R_7

I am a current client of this provider

It has impacted our lives. She has Alzheimer's so she doesn't remember the care. They are very receptive to all our needs.

December 10, 2018

By Anonymous_1065

I am a past client of this provider

They didn't know how to make a bed. I showed them how, and they said that that wasn't the way they had been trained to do it. That was just upsetting me more and more. I didn't think their service was that good. One of the reasons I discontinued is that they never sent me the same person. At the time, I was very depressed. Being depressed and seeing a different person come through the door each day made it worse.

November 28, 2018

By Robert M_3

I am a current client of this provider

They help the most by supporting us with the ADLs. They have excellent people, and they fulfill our needs.

November 28, 2018

By Jacob W

I am a current client of this provider

There's not much influence on my daily life. I could use them from time to time to put some clothes in the washing machine. It depends on what they wanted, but I would make my recommendation if they wanted the type of care I'm getting. They have been changing a lot of the girls that come, and that's trouble. It's a lot easier if they have just one person doing the work. I'm not asking for them to do really a lot of work. Once they come at the right time, it's okay.

November 07, 2018

By Martha P_1

I am a current client of this provider

It's made my life much easier because I have a dizziness problem and Teresa helps me out. Everyone that I have met, especially Teresa, is good. The caregivers know what they should be doing.

October 30, 2018

By Lisa M_5

I am a current client of this provider

She eats dinner every night and has someone to help her with things in the home that weren't getting done. She gets out of her apartment. They are easy to work with. They are very flexible in terms of scheduling. The people who visit my loved one are bright, cheerful, and caring. They do the job well.

October 25, 2018

By Ed _1

I am a current client of this provider

The caregiver engages with my mom, gets her a little bit of exercise, and treats her nicely and with respect. My parents both like the caregiver, and that is so important. They having great caring and are hands on all the way, from the presidents to the actual caregiver. They have great communication.

September 17, 2018

By Jonathan B

I am a current client of this provider

They've been available to us to help us any time. The only problem I have is that I am trying to gear into long term care insurance. They have very responsive people and try to work with me on scheduling, which is difficult at times for me in my situation.

July 27, 2018

By Jennifer D_3

I am a past client of this provider

It was helpful to know that someone was with my mother. I would highly recommend them.

July 27, 2018

By Roger C_3

I am a past client of this provider

Some were good and some were not so good. I had nurse care and some of the people that were supposed to give that didn't know what they were doing. Some of the folks that came weren't so good.

July 25, 2018

By Sue B

I am a current client of this provider

My mother has Alzheimer's, so it is a tough situation and it gives my dad some reprieve. I think that they found the right fit for my mom.

July 17, 2018

By Marhea R

I am a past client of this provider

Trying to get a schedule for nurses was a constant battle. I often had to call the supervisors and the owners, and that's not something I should have to do. I didn't like the level of nursing care. It was not very good, to be honest. I would like them to get more experienced nurses.

June 08, 2018

By Anonymous

I am a current client of this provider

I'm getting what I need from BrightStar Care. I have a person that I really like coming to care for my loved one. So far, I have been very happy with their willingness to cooperate with me.

June 07, 2018

By Lois S

I am a current client of this provider

Because I'm with her 24/7 and she doesn't like to leave the house, it's like her having a friend over every day. For me, this gives me an hour by myself which is really nice because I can do what I want for an hour. For her, it's social which is really important. The aides are amazing.

June 07, 2018

By Ann L

I am a current client of this provider

She is taking me on a picnic and to the movies this weekend. The caregiver is flexible, knowledgeable, and lots of fun. We like the same things and have a lot of giggles, so the caregiver is a good match for me.

June 07, 2018

By Ruth B

I am a current client of this provider

I have list of things I want them to do and they do it on their own without being told. They are all very good. I only have them for one hour now, I don't know why that is. I would recommend them. All the caregivers have been great.

April 10, 2018

By Danielle M

I am a past client of this provider

I ended up speaking with the owner and he told me to cancel the services. It significantly impacted our life negatively. They could've showed up on time and followed through with what they said they could do at the get go.

April 10, 2018

By Danny O

I am a current client of this provider

I already recommended them to people. They were really responsive and have matched my mom with a great caregiver. They are doing exactly what we need. Things have been great. The caregivers help her get a shower and get dressed.

March 14, 2018

By Thomas F

I am a past client of this provider

I thought that the caregiver that I had was really excellent. I thought I also had good communication with the office. There was someone there to answer my calls. A few times there were little problems that would come up with my insurance and when I would call into BrightStar they would help me take care of that right away. In the start when I got out of the hospital I needed help with taking showers and doing the normal activities of life, and she helped me with those. The caregiver also taught me things, such as getting in and out of the shower so I wouldn't fall. There was an educational component to this.

March 14, 2018

By Donna C

I am a past client of this provider

I was impressed with their responsiveness. I was looking for home care for my husband, who has Parkinson's.

March 14, 2018

By Esther J

I am a past client of this provider

I was very happy. They were reliable, friendly, and they did extra things around the house to help me out. It's helped a lot because my husband couldn't do much alone, so I couldn't go out anywhere.

February 25, 2018

By Elaine A.

I am a past client of this provider

It is very difficult to provide 24/7 care to a loved one after surgery. Thankfully, my family found BrightStar and worked with Karen, the owner, to provide competent and kind caregivers to help us. This company provides a very personal touch and we found them to be very trustworthy.

January 12, 2018

By Vincent C

I am a past client of this provider

We were very happy. We had a great experience with BrightStar Care, and the caregiver was very kind and caring. I had another set of eyes and ears there to be there for things we could not be there for.

January 12, 2018

By Alma S

I am a current client of this provider

We've had excellent caregivers. We particularly like that my loved one can request people she likes. She allows my loved one to stay in her own home.

December 14, 2017

By Valentine C_2

I am a past client of this provider

I thought that BrightStar Care gave very good care. I don't know if the services made any difference, but I guess BrightStar Care kept me alive. They made me feel better.

December 14, 2017

By Carole R

I am a past client of this provider

BrightStar Care was very courteous, polite, clear, and easy to work with. The services had a positive impact on my life. I moved along faster than I would have without BrightStar Care.

December 08, 2017

By Robert M

I am a past client of this provider

I would tell others that BrightStar Care is a good company to hire because the services were consistent, attentive, and sufficient. They were on time and were able to provide the services that I needed. The services made my life easier by not having to do chores.

November 17, 2017

By Judy K_5

I am a past client of this provider

BrightStar Care was a very caring company. The services helped my wife by making her comfortable.

November 16, 2017

By Kimberly T

I am a current client of this provider

BrightStar Care has caregivers that are compassionate. BrightStar Care gives the caregivers a couple days a week and there is someone there to make sure my loved one is able to eat her dinner.

November 13, 2017

By Anonymous

I am a current client of this provider

A lot of the aides from BrightStar Care don't do what they're supposed to. They sit on their phone or watch TV. Other aides are not careful about emptying the bag and spill urine on the carpet. Some of them are rough, and are not very gentle.

October 25, 2017

By Betty D_4

I am a past client of this provider

BrightStar Care was courteous and punctual when they came to see my loved one. BrightStar Care made life easier because my loved one was failing, so I was able to have free time when they were here taking care of them.

October 24, 2017

By Thomas S_4

I am a current client of this provider

BrightStar Care is very thorough and patient. BrightStar Care makes my life easier by being here to help my husband, which takes some pressure off of me.

October 18, 2017

By Anne W_3

I am a current client of this provider

Communication from BrightStar Care has been horrible and they know that. They will make changes to the schedule without telling me or my father. I have only seen one email since then and they still change the schedule. We were hoping that the caregivers would give us advice taking care of our mom, but they don't give us a report on what they do during the day. They are just looking for changes in her ability to do things. They are not proactive.

October 13, 2017

By STEVE H_5

I am a current client of this provider

I haven't considered using any other agency because the care I get from BrightStar Care is very good. I can't find any fault the care. My BrightStar Care's caregivers fix my meals, do the laundry, and answer the phone for me when I need them to.

September 28, 2017

By Paula F

I am a past client of this provider

BrightStar Care is prompt. I'm blind and I couldn't take care of my wife. The caregivers helped me take care of her.

September 19, 2017

By Gerald G

I am a current client of this provider

BrightStar Care has been very reliable and very good to me so far. I have had no problems. The care has been a great help to me. I was quite worn out before.

September 19, 2017

By Margaret "Peggy" N

I am a current client of this provider

BrightStar Care is reliable. They come on time, and I am very satisfied with their services. BrightStar Care's caregivers do everything that I need, I don't have to ask them to do anything. My caregiver makes my bed and cooks me breakfast. We even watch TV together.
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About BrightStar Care Leesburg

BrightStar Care Leesburg is an in-home care provider serving Ashburn, Virginia and the surrounding area. BrightStar Care Leesburg offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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