Synergy HomeCare of Arlington/Alexandria, Virginia

Offers Home Care

57 Reviews
Call (800) 973-1841
Synergy HomeCare of Arlington/Alexandria, Virginia (800) 973-1841
EocHcp cert

Reviews of Synergy HomeCare of Arlington/Alexandria, Virginia

57 Reviews Write a review

Home Care Reviews for Synergy HomeCare of Arlington/Alexandria, Virginia

May 10, 2018

By Robbie (

I am a current client of this provider

They have good follow-up care from the office. They have quality caregivers. They help by taking over the bathing and showering.

May 09, 2018

By Theo B_1

I am a current client of this provider

They don't provide consistent caregivers and they don't notify me on who's coming. I need more consistency. That's my biggest concern.
Provider Response
Theo, Thank you for your feedback. It is very difficult to provide consistency for the 4 hour, sporadic shifts that our clients such as yourself request. Our caregivers prefer longer hours and additional days. But we try anyway, because many clients still need just the 4 hours a couple of times a week. I know also that there was some confusion about when you came home from the hospital and when we were to resume service. For that we apologize. Thank you for using our service and we’re sorry that we did not meet all of your expectations.

May 09, 2018

By Linda M_6

I am a current client of this provider

They came and were very thorough. They are competent and I feel comfortable with them. We also get the same caregiver every week and she is really good. My loved one is completely happy with the caregiver, and I'm comfortable being gone all day. I don't have any complaints.

May 07, 2018

By Dan B_4

I am a current client of this provider

SYNERGY HomeCare did not send someone that was capable of doing the things we needed done. We asked the management if we could meet with the caregiver before they worked with us. They were unable to do this as well. The caregiver spent two days observing and not really doing anything. SYNERGY HomeCare needs to send someone that is capable of physically transferring our daughter from the wheelchair to her bed and to the toilet. The caregiver was physically small and did not demonstrate the capability of handing our daughter.

May 07, 2018

By Guido Z

I am a current client of this provider

I like the flexibility of the care from week to week and the quality of the staff. I am the primary caregiver for my loved one, so having them come 6 hours a day gives me a break and allows me to do things around my home.

April 06, 2018

By Anonymous_1321

I am a past client of this provider

They were dependable because they always showed up when they said they would. They gave me the freedom to go do my errands.

April 06, 2018

By Wesley M_1

I am a current client of this provider

The caregivers are really good and they have helped my mother be a better person health and hygiene wise. She is a better person because of them. My dad no longer has to make breakfast or lunch or give showers to my mom anymore. It's a lot off his plate.

April 06, 2018

By Amy L_2

I am a current client of this provider

I have been satisfied with the person that SYNERGY HomeCare has sent and I have no complaints. I didn't need the help urgently but it is nice to have the help and someone to come in.

April 06, 2018

By Laura P_2

I am a past client of this provider

SYNERGY HomeCare fielded people who understood how to take care of my dad. I was able to get rest instead of having to take care of my dad by myself.

April 06, 2018

By Stanley W

I am a current client of this provider

The people are knowledgeable and very friendly, and responsible with taking care of my mother. Having the caregivers come take care of my mom gives me time to live my own life.

April 06, 2018

By Cindy D_5

I am a current client of this provider

SYNERGY HomeCare has wonderful caregivers, terrific staff, and is able to accommodate our schedule needs. They have taken the daily worry from us because we know my mom will be well taken care of and they will be there when they say they will be there.

March 07, 2018

By Lynne S_1

I am a current client of this provider

I like that the caregivers are responsive and come on time. He has somebody to help him get around and they help so he doesn't fall.

March 06, 2018

By Jamie G_3

I am a past client of this provider

I like that they are very personalized and I appreciate the personal attention. There were really great people who cared about what they did. They only filled in, which is what all I needed. They did what just my mom needed with hygiene care, feeding, and dressing.

March 06, 2018

By Wallace S_1

I am a current client of this provider

I appreciate the willingness to listen and customize the care plan based on our requirements. They have provided me a peace of mind knowing my mother is being taken care of. They make sure that she is okay. It's less time that I need to take out of my work days to take care of her.

March 06, 2018

By Kandace C

I am a current client of this provider

We had some unusual requests, and they were really accommodating and understanding of our situation. They are able to tailor things to fit our needs. I think that they are able to provide the care so that I do not have to worry about it because I am confident in their abilities.

March 06, 2018

By Joy I

I am a current client of this provider

I like the provider, and the interactions I have had with them have been great. The caregiver that we have is great, is very caring, works with my dad, and we like him a lot. They are reliable coming in, and I can count on them. I know they will take good care of my father while I am at work.

March 06, 2018

By Beatrice H

I am a past client of this provider

The quality of the healthcare workers was good. It had very little impact in the sense that they weren't obtrusive and didn't cause me any problems. I could sleep at night because I knew my husband was getting good care.

March 06, 2018

By Dr. J_1

I am a current client of this provider

There could be a bit more in communication. I do most of the calling. Their quality assurance person could just call and ask me about my dad. We have four hours every day. For the four hours, they do a great job.

February 09, 2018

By Katherine L_2

I am a current client of this provider

They are great because they do everything right. They are on target, timely, gentle, and sweet. We like all of the caregivers. Whoever is hiring is doing a great job. They have been the most helpful by being able to fill the need for a caregiver when it is the last minute. They are really good at staying in touch.

January 11, 2018

By Anonymous_1337

I am a current client of this provider

Most of the people that I've had were very professional. I am a little concerned about the scheduling situation. SYNERGY HomeCare has made my life easier because the caregivers are here to help me with the things I need.

January 10, 2018

By Betsey W

I am a past client of this provider

The caregivers were pleasant, punctual, and my dad loved them. I called SYNERGY HomeCare at the very last minute when my dad was in the hospital and required 24 hour supervision because of dementia. They found caregivers there within two hours.

January 08, 2018

By Alvin P

I am a current client of this provider

The care providers that they provide are exceptional. My loved one is very pleased with the caregivers because they are energetic and engaging.

January 08, 2018

By Alice C_3

I am a current client of this provider

I have a special need. I was very ill and needed administrative help with paperwork and other things. It's been a big help. My caregiver has organized my bills and she'll pay them for me. That has really helped so I don't have to worry as much.

January 08, 2018

By Fred C

I am a current client of this provider

They certainly send people who seem well trained and able to do work without much instruction. It's very important. The one day they come a week is very important.

December 07, 2017

By Margaret W_1

I am a current client of this provider

I have a God-given caregiver from SYNERGY HomeCare. The services provided from SYNERGY HomeCare help me with the things I can no longer do.

December 06, 2017

By Howard W_1

I am a current client of this provider

I would recommend SYNERGY HomeCare because the owner of the company is personally involved in all the right ways. They have excellent staff in the supervisors of the folks that do the work. I like the service we're getting and it's good management. SYNERGY HomeCare has helped because they work diligently to get my mom to go to bed. They work with us and they're proactive about telling us things that she needs and courses of action.

December 06, 2017

By Jennifer F

I am a current client of this provider

SYNERGY HomeCare's caregivers are varied and great. They are quickly responsive to me. The services from SYNERGY HomeCare have made life easier by being there for us. They know my loved one really well, and take care of her needs.

November 21, 2017

By Anonymous_986

I am a current client of this provider

SYNERGY HomeCare is very interested in providing good care. The caregivers for the most part are good to excellent. SYNERGY HomeCare helps my loved one with physical tasks.

November 17, 2017

By Anonymous_1182

I am a past client of this provider

SYNERGY HomeCare is responsive. SYNERGY HomeCare took the burden of care off of me for an important day.

November 14, 2017

By Ann C_8

I am a past client of this provider

I would tell others that SYNERGY HomeCare hires good people. They seem to be experienced. I was provided with more information about my father by his caregivers. This helped me know what was going on with him.

October 25, 2017

By Lynette M

I am a current client of this provider

SYNERGY is a reliable and efficient agency. The services from SYNERGY have made life easier by providing transportation and some assistance for me.

October 20, 2017

By Tom G_1

I am a past client of this provider

SYNERGY HomeCare did their job well, and some of their caregivers were better than others. My mother wants to be independent, and she wants to be able to care for herself. It was helpful for my mother to have caregivers to be with her and keep her safe.

October 18, 2017

By Jeanne B_1

I am a past client of this provider

SYNERGY HomeCare had great responsiveness. SYNERGY HomeCare went out of their way to provide good care.

October 11, 2017

By Mary Ellen/Catherine O_1

I am a current client of this provider

I'd tell people that SYNERGY HomeCare has quality people. They're Ethiopian people that we've had. They're very compassionate and respectful. SYNERGY HomeCare has helped the most by taking a load off of me.

October 11, 2017

By Elizabeth A_6

I am a past client of this provider

SYNERGY HomeCare was really good, and they were very quick. They had good response time to my requests and filling my needs. I was having problems with weakness in my legs and hands due to seizures. The aide showed me how to do things and reminded me how to do things.

October 11, 2017

By Michele T_1

I am a past client of this provider

I would tell others that SYNERGY HomeCare is well run. The aides are competent and caring. SYNERGY HomeCare provided a good staff.

September 21, 2017

By Cindy D_1

I am a current client of this provider

I would say that SYNERGY HomeCare is flexible. They are there for me. The caregivers are excellent. SYNERGY HomeCare gives me peace of mind knowing that someone is going to take care of my mom.

September 12, 2017

By Kenneth W

I am a past client of this provider

SYNERGY HomeCare was very efficient and always came to assist me on time. I was well-pleased with SYNERGY HomeCare in the way they were able to handle every situation.

August 24, 2017

By Charlotte R_2

I am a past client of this provider

SYNERGY HomeCare could have more flexible hours for their clients. SYNERGY HomeCare provided good services.
Provider Response
Charlotte, Thank you for your feedback. We regret that we are unable to provide service for less than four hours. It is a constraint imposed by our employees, and we certainly cannot promise something that we cannot deliver.

August 11, 2017

By Robin &

I am a current client of this provider

SYNERGY HomeCare hires good staff and they have a good program. The service assists my mom to be able to stay in the place she lives and helps me to not worry.

July 25, 2017

By Carol P

I am a current client of this provider

I didn't feel that there was orientation from SYNERGY HomeCare for the client and the caregiver. Some caregivers thought I was supposed to feed them, and I wasn't sure what I should do. There was inconsistency in performance of the caregivers. Some were really productive and others would lay on the couch. Some caregivers were on their cell phones. Some caregivers of SYNERGY HomeCare would watch TV and not help me make my life easier.
Provider Response
Carol, Thank you for your recent review of our care services to you. In reviewing your situation it seems that we did miss the mark here, because we did all of the initial paperwork and orientation with your son, who was making all of the decisions at the outset. Indeed we should have spent time orienting you to how our services work, and what you can expect from us. We apologize that your experience did not meet all of your expectations, including the behavior of some of the caregivers. We need that feedback from our clients and please know that we have taken appropriate follow up action with regard to your comments. We appreciate your recognition that some caregivers were productive. That is our standard that we strive for every day. Thank you again for your thoughtful evaluation of your experience.

July 17, 2017

By Penny W

I am a past client of this provider

Synergy HomeCare was very good. They came on time, understood the situation, and their people were quite well trained. I was pleased that they had the same person come every day and every evening. My father had 24-hour daycare. They bathed him, tried to feed him, made sure that he got liquids, shaved him, changed his clothes every day, made sure that he was comfortable, and changed his position. Time scheduling and management were excellent, and the pricing was much cheaper than the other agency.

July 11, 2017

By Alice C_2

I am a current client of this provider

SYNERGY HomeCare has sent me caregivers that have provided me with invaluable services. SYNERGY HomeCare makes my life easier by assisting me with coordinating my bills, budgeting, planning, and keeping everything organized.

June 28, 2017

By Kavita C

I am a past client of this provider

SYNERGY HomeCare is very responsive. My mom wanted to take care of my dad, so there was nothing that SYNERGY HomeCare could have done to keep us.

June 08, 2017

By Robert W_3

I am a current client of this provider

With the short amount of time that we have had them, SYNERGY HomeCare has been responsive. We had a good commitment from the owners and the caregivers to try to improve the quality of care that they provide. The services from SYNERGY HomeCare have taken a huge burden from me.

March 23, 2012

By juan41

I am a current client of this provider

I had been the sole caregiver for my partner who has dementia when a friend recommended that I get some in-home assistance. She recommended Synergy home care. I have been involved with Synergy for about seven months and have been entirely satisfied with all aspects of the company from the person who answers the phone, generally on the first ring, to the women who come into my home on a daily basis. All are professional, competent, and above all, caring. Whenever I have had to make schedule changes, especially in an emergency, I have been given the services I needed without any hesitation. Synergy's support and excellent work has made an enormous difference in our lives and we are very grateful to them.

March 14, 2012

By EKhanna

I am a current client of this provider

Reliable, dependable, positive, kind, professional--words I use to describe two years of service from Synergy/AA, VA. They have given my 95-year old mother, who lives with us, a quality of life that is full of peace, warmth and kindess. The caregivers are highly competent professionals, motivated to be kind and thorough. The administrative staff is responsive and effective. The company reviews and trains their staff on a regular basis. You could not ask for more.

March 13, 2012

By many thanks

I am a past client of this provider

Outstanding support for home care!

March 07, 2012

By Very Happy in Arlington

I am a past client of this provider

Synergy Home Care was very helpful to my father during the last year and a half he was alive and living at an assisted living facility. Synergy assisted him in getting to and from doctor's appointments, was always on time, and stayed with him until he was safely back in his room. Synergy was also very helpful to me when I had surgery in late September 2011 and was out of work for two weeks and could not drive or lift anything heavy. Synergy's staff was super, they helped me run errands, shop for groceries, and took me to my doctor's appointments. Synergy Home Care is a great organization with a super staff of great people!
See all Home Care reviews (57) See fewer reviews

About Synergy HomeCare of Arlington/Alexandria, Virginia

Synergy HomeCare provides personal assistance and caring to people in their homes. We offer hourly, daily or live in service for people of all ages. A Proud Member of the AARP National Employment Team. Both AARP & Synergy value the experience that a mature caregiver can bring to someone's life! NO CONTRACTS, JUST CARE! We have employed state of the art time and attendance telephony technology to ensure that your loved one is never without care.

Synergy HomeCare, the most trusted name in non-medical home care, stands out from the rest because we provide home care services to all ages. We can work with anyone in any age range and with any home care need. We also fully understand the importance of both immediate and long distance home care.


Request Info

Request Info

Synergy HomeCare of Arlington/Alexandria, Virginia

  • By submitting this form, you agree to Caring.com's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.