BrightStar Care Houston/The Woodlands

Offers In-Home Care

15 Reviews
Call (800) 973-1841
BrightStar Care Houston/The Woodlands (800) 973-1841
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Reviews of BrightStar Care Houston/The Woodlands

15 Reviews Write a review

Home Care Reviews for BrightStar Care Houston/The Woodlands

May 14, 2018

By Karol B_1

I am a current client of this provider

I have gotten very good aides that have come out and helped us. They are exceptional in that they are empathetic and very concerned. They are ready to do anything they can think of, and they offer to help. They don't leave until they are sure they have done everything they can. They help me to get my husband to his doctor's appointments because I can't handle the wheelchair. It would be a bad situation without them.

April 11, 2018

By Marla L

I am a current client of this provider

The caregiver they sent to us was extremely helpful and did everything I asked her to do. We do not use them all the time, but when they do come they help my mother do her exercises and with baths.

March 29, 2018

By Ann M_8

I am a past client of this provider

They were very prompt in returning any calls or giving me any information. They provided their personnel at the time they said they would. When I need someone, I will call them. Some days it was meaningful and other days it was not because he was only half conscious or slept most of the time they were here. We felt their knowledge and experience was something we wanted to have on hand so if the situation changed they were much better to handle it then we would be. We felt it was important to have them on hand.

March 22, 2018

By Sandra F_4

I am a current client of this provider

They are very professional. They're very attentive and they really take the patient into consideration. I don't know if I would have made it through any of this without BrightStar Care. They're wonderful.

January 18, 2018

By Douglas A_1

I am a current client of this provider

They appear to care. The caregiver I have now appears to care. They've made it much easier because I was down to one shower a week, now I have three. It's made a huge difference.

January 16, 2018

By andymeadows22

I am a past client of this provider

Turnover by staff is absolutely terrible. My grandmother went through so many caregivers I lost track of how many she had. Worse than that though was the fact that items in the house started to go missing. She has never had anything stolen before and the only change was the bright star employees being in the house. Items that went missing: a $1300 neckless, $300 cash, phone chargers, williams sonoma kitchen towels that were a gift from me, her steak knives, and a few other household items. Ownership did not care and defended the workers saying it couldn't be proven and they made no effort to reimburse for the losses even though they are insured against this happening. I wouldn't refer them to my worst enemy.

December 21, 2017

By Lawrence C_2

I am a past client of this provider

They did an exceptional job for me. They took care of everything that needed to be taken care of while I was recovering.

December 08, 2017

By Madeleine C_1

I am a past client of this provider

I felt very confident with BrightStar Care. I think the caregivers were very competent and prepared. It's nice to have caregivers who are very nice to me, and I didn't even have any problems with them.

November 08, 2017

By Gail R

I am a current client of this provider

BrightStar Care at least calls and follows up and makes people available. BrightStar Care has helped me twice a week by giving me a caregiver to come by and take care of my mother.

October 23, 2017

By Rebecca Y

I am a current client of this provider

I would tell a friend that BrightStar Care has been reliable and responsive. BrightStar Care has made life easier by sending caregivers who ask me what they can do for me and that they help me to carry in my groceries for me.

October 16, 2017

By Karol B

I am a current client of this provider

BrightStar Care has had excellent caregivers for a long time. The caregivers have stuck around with us. The company is so good that the employee's stay with them for a long time. BrightStar Care has helped my husband get to his doctor appointments and do things that I am not able to do myself.

September 28, 2017

By Sandra S_1

I am a current client of this provider

BrightStar Care has pretty good people for the most part, but I have had a problem with the staffing on a few days. My mother is not very happy with BrightStar Care sending different caregivers all the time, and a few have not been to her liking. For me however, it is great because I can go to work!

September 28, 2017

By Pam M

I am a past client of this provider

I would tell a friend that BrightStar Care was always here, and I didn't have to worry about someone not showing up. BrightStar Care made life easier because I couldn't lift my husband and they were able to transfer him and bathe him.

September 23, 2017

By Trisha S

I am a current client of this provider

I would tell others that BrightStar Care has very capable CNA's. The service provides me with the knowledge that someone is taking care of my loved one.

September 19, 2017

By Sandra F_1

I am a current client of this provider

BrightStar Care is very professional. The services make my life a lot easier. They help him with getting up and out of bed, bathing and dressing, and getting him out of the house. They help with a myriad of things.
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From BrightStar Care Houston/The Woodlands


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Services and Amenities of BrightStar Care Houston/The Woodlands

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Ethics

Payment options

  • Insurance
  • Credit Card
  • Payment Options Extra: Ach/Debit

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: HCSSA

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BrightStar Care Houston/The Woodlands

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