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Synergy HomeCare of Greater San Antonio

Offers Home Care

19 Reviews
2018
Call (800) 973-1841
Synergy HomeCare of Greater San Antonio (800) 973-1841
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Reviews of Synergy HomeCare of Greater San Antonio

19 Reviews Write a review

Home Care Reviews for Synergy HomeCare of Greater San Antonio

August 24, 2018

By Sterling B

I am a current client of this provider

It keeps me busier because when they aren't here, I have to cover. They guaranteed me converge, but I haven't had it the whole time.
Provider Response
We value your business and appreciate your feedback about our service. Our office staff works diligently to staff and schedule all shifts as requested by our clients. Some of our employees are also family caretakers and when urgent family medical conditions occur, they may not be available as planned. We notify our clients promptly of any changes and offer them the option of a replacement caretaker or no coverage for the shift. We understand that a replacement caretaker may be inconvenient, but our goal is to provide experienced assistance to keep clients safe and minimize additional work.

May 21, 2018

By Charles

I am a current client of this provider

We chose Serenity Home Care based on our interviews. The caregiver is pretty good. I like her. She has done a good job. They offer everything, and I just signed up for what I needed at the time. It includes everything from cleaning my house, to cleaning my wife, to cooking the food, and giving her meds.
Provider Response
Thank you for choosing SYNERGY HomeCare and providing us with your feedback. We love hearing from our clients especially when our caretaker selection is a great match for your family. Our Offce Staff and RNs work closely with clients in evaluating your needs during the initial assessment and for any changes in condition or family circumstances.

April 12, 2018

By Anonymous

I am a current client of this provider

I am very happy with some of the caregivers, but we have had some difficulty with scheduling. We have not been able to get what we need from them. Some of the caregivers are incredibly responsible and dependable. I appreciate the quality that some of them are. There are some people in the office that are also very dedicated to serving us.

March 09, 2018

By Anonymous

I am a past client of this provider

Whoever came did not seem to learn how things are done in our house. They had to keep being directed. They came to help with meals, and we had continuing problems because they didn't seem to know how to cook a meal. They were not competent. They primarily were here to help out, but I would have liked them to be a little more understanding of how I felt things should be done. Things worked out okay at first. They had problems with getting a meal prepared. They put the equipment in different places than where they were taken from.
Provider Response
We appreciate the feedback received from current and active clients. This information is a vital part of our quality program. We researched our records and were unable to locate any client concerns about meal preparation or equipment location. Our caregivers strive to comply with household and medical provider requests for nutrition and housekeeping. If clients encounter any dissatisfaction, our office staff is available to assist with additional caregiver training, coaching and supervision.

January 12, 2018

By Fred B_3

I am a current client of this provider

I like that they send good caregivers to help my loved one. They just have a way with my loved one and can get them to do things that others cannot. My loved one responds really well to their caregiver. Having someone there that my loved one likes and that keeps me up-to-date is really good.

December 14, 2017

By Ruth P

I am a current client of this provider

I'd tell a friend that SYNERGY HomeCare has great services, when I wasn't happy, they changed it. SYNERGY HomeCare has made life easier by having someone here with house work.

December 12, 2017

By Feyga G

I am a current client of this provider

SYNERGY HomeCare is doing their jobs the way they promised they would. The services from SYNERGY HomeCare have made a positive impact on my life. They are helping me physically and with things around the house.

October 12, 2017

By Helen S

I am a past client of this provider

SYNERGY HomeCare has caregivers who were just fabulous. The office as well was very helpful. They genuinely cared for us. SYNERGY HomeCare helped with relieving me so I could get out of the house. It gave my loved one the opportunity to talk with someone else besides us.

September 14, 2017

By Bette S

I am a current client of this provider

SYNERGY HomeCare caregivers are on time and thorough. SYNERGY HomeCare allows us to have free time and takes care of my loved one's financial and personal matters.

August 15, 2017

By Carmen J

I am a current client of this provider

The caregivers SYNERGY HomeCare sends are good. It is really helpful that my caregivers clean my house and help me prepare food.

July 31, 2017

By Vidal C

I am a past client of this provider

We started out with a caregiver that was great. The last caregivers were quite a problem, though. Again, the first caregiver was wonderful for my father, but the second one did things that were strange that didn't help my father's dignity.
Provider Response
We appreciate the opportunity you gave SYNERGY HomeCare to provide care services for your family. We understand that clients may prefer specific caregivers and we try to accommodate requests if possible. Client requested schedule changes or changes in health or family conditions may necessitate a change in caregivers. Prompt notification to the agency of satisfaction or concerns enables us to work with our client families on alternate arrangements. We value your feedback and we will incorporate your comments into our quality program.

July 14, 2017

By Robert H_6

I am a past client of this provider

SYNERGY HomeCare was very caring and matched our expectations completely. My dad was comfortable and comforted by the caregivers SYNERGY HomeCare sent to us. We were able to rest knowing he was taken care of.

May 15, 2017

By Lisa A_7

I am a past client of this provider

SYNERGY HomeCare is excellent, cares about their clients, and goes above and beyond. SYNERGY HomeCare made everything easier because they helped with bathing, dressing, meal prep, etc.

April 17, 2017

By Minvera K_1

I am a current client of this provider

I would tell someone that SYNERGY HomeCare is very professional, cooperative, on time, that they do the work they are supposed to, and that I am very happy with them. I am much happier with the services and that I have company and companionship.

April 05, 2017

By Irene263773

I am a past client of this provider

I hired Synergy HomeCare of Greater San Antonio for two months. The caregivers helped me watch my husband because he needed two people to make sure he didn’t fall during his exercises. There were three different caregivers who were wonderful. The agency was very nice, but they don’t have enough men working because I would have wanted a man to take care of my husband.
Provider Response
Thank you for the review and positive comments about our agency. We appreciate the trust you placed in us by permitting SYNERGY HomeCare to care for your husband. We understand that some clients need and prefer a male caretaker. We are expanding our CareTeam to include more male caretakers who are experienced and passionate about quality client care. We hope to provide continuing service to your family in the future.

February 23, 2017

By Ella P_1

I am a current client of this provider

I believe that SYNERGY was able match the caregiver up beautifully. They asked if I wanted somebody that is chatty or quiet. They actually sent a person that grew up close to where my mother did. The caregiver that works with my mother is from the same area. They talk recipes and cook together. The caregiver has become like family. The manager asked the right questions.

February 15, 2017

By Harriet L_1

I am a current client of this provider

SYNERGY is available and they do a good job. SYNERGY needs to keep doing what they're doing.

February 07, 2017

By Raul186045

I am a past client of this provider

I needed a caretaker for one night, and I used Synergy. They assigned a good, very courteous, and professional person who got here at the time we requested. The processing took a long time. They refundable deposit didn’t get processed for about three weeks. As far as the caregiver, she was excellent. She did not do housekeeping; she provided my medicines and checked and re-checked my bandages. She did all of that according to the instructions by the doctor. The person who did the presentation for their company did a very good job in identifying what services they provide; that is why I decided to go with them. I liked their presentation as opposed to others.

November 13, 2013

By Texas2Step

I interviewed this provider

warm, professional, caring in-home companion and service to our mom, who wishes to remain in her home. All at our local San Antonio Synergy have been warm, caring, and professional, and have provided much needed help to me and my siblings. Especially helpful so far has been driving Mom on errands and to appointments, grocery shopping, planning and preparing nutritious meals and snacks, helping her do her exercises, and being enjoyable company. Always available whenever we have concerns or calendar to discuss. Mom is very pleased, and is able to remain in her home as she desired.
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About Synergy HomeCare of Greater San Antonio

Experience the SYNERGY Difference!

SYNERGY HomeCare of Greater San Antonio is a premier private duty non-medical home care company serving Bexar, Comal, and Guadalupe counties. We provide care for individuals of all ages including expectant mothers, children, adults who are recovering from illness or injury, seniors who desire to remain independent in their own homes, the disabled and family caregivers who need a respite. Home care can be scheduled hourly, daily, around the clock or 24/7 live-in care. Hospital setting services are also available.

SYNERGY HomeCare of Greater San Antonio provides only the highest-quality companionship, homemaker and personal care services. Our Caregivers and Certified Nursing Assistants are carefully selected, screened, insured and trained prior to accepting a home assignment. When you try SYNERGY HomeCare, you learn why we are the most trusted name in home care:

  • Office staff is available and care provided 24/7
  • Personal Assistance Services agency licensed by the Texas Department of Aging and Disabilities
  • No contracts to sign, just quality care
  • Individualized Service Care Plans
  • Caregivers/CNAs are SYNERGY employees, not contractors
  • Work experience and references checked
  • Background Checks required - Federal/State
  • Criminal and Worker’s Compensation insured for your protection
  • CPR/First Aid and TB/Drug tested
  • CNA and RN credentials verified
  • Careful coordination with family and healthcare providers
  • Orientation, skills check and initial training before receiving assignment
  • Quality checks on-site and by phone throughout service period
  • Continuous training on specialized health conditions and caregiving
  • Coordination with health care providers to ensure a continuum of care

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Services and Amenities of Synergy HomeCare of Greater San Antonio

Languages

  • English
  • Spanish

Rates

  • Hourly Rate: Call For Pricing

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Staff

  • Male Caregivers

Travel

  • Travel Details: Staff Will Travel 15 30 Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Veterans Aid And Attendance

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Personal Assistant Services License from State of Texas
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Synergy HomeCare of Greater San Antonio

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