BrightStar Care Plano, TX

Offers Home Care

29 Reviews
Call (800) 973-1841
BrightStar Care (800) 973-1841
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Reviews of BrightStar Care

29 Reviews Write a review

Home Care Reviews for BrightStar Care

May 10, 2018

By Mary _2

I am a current client of this provider

They were dedicated to listening to my feedback and getting us the right person. I don't know if that's consistent with all their people but we got a good person. I think we're working on the communication, a little more feedback about what is going on would be helpful. I think there had been an established relationship with my brother before, and now I'm trying to establish it with me in addition to my brother.

April 25, 2018

By Emily S

I am a current client of this provider

They always get back to me really quickly, they are all really caring, and they will go out of their way to make sure I get my treatment on time. I have even had people come out on their day off to give me my infusion. It has much easier having them help me from my home.

April 06, 2018

By John B_18

I am a past client of this provider

They were very caring people. They had good attitudes and tried to help my wife as much as people. She got along with them really well. They took over some of the duties that I found difficult like cooking.

April 06, 2018

By Perry C_2

I am a current client of this provider

I think some of their paperwork could be improved. They need to give the 1099LTC to their patients on what they are being billed. I like the aide that is out here right now. She comes four days a week. It's a big help. They are here so that I can leave and go places that I need to go. The aide is very helpful in doing things around the house, helping with meals, and helping my wife.

March 26, 2018

By Diane M_4

I am a past client of this provider

I work in health care and we had three caregivers. Two were great and one was terrible. Up until the time when the second caregiver came in, everything was fine.

March 07, 2018

By James J_3

I am a current client of this provider

Everything that they have done has been great. I like that the nurses are professional. They have made my life easier by making my life better in giving me my IDIGs.

February 15, 2018

By John H_19

I am a current client of this provider

It took me a whole hour this morning to get my breakfast because they could not communicate well with me. It seemed to me the caregiver didn't know what a scrambled egg was. They don't know how to help me. It took an hour to get an egg, and I had to call BrightStar Care to get the issue resolved.

January 12, 2018

By Scott H_4

I am a current client of this provider

They have caregivers that arrive on time and do the job they are supposed to. They bathe my loved one and clean the house as they do other tasks.

December 18, 2017

By Wanda C_1

I am a past client of this provider

BrightStar Care knew their product, was very kind, and the aides knew how to help me get in and out of the door. I was scared I was going to fall and I was recovering from a broken hip. The aides were there to help me.

December 11, 2017

By Donna K_2

I am a current client of this provider

BrightStar Care is excellent. They go out of their way to accommodate. BrightStar Care's care provider is self-motivated and does everything that my mom needs done without being told. She goes out of her way to make her life easier and get extra things done for her, like going to get her lunches, yard work, house work. She is absolutely amazing.

December 07, 2017

By Marion T_1

I am a current client of this provider

I use BrightStar Care for transportation. The services from BrightStar Care are the only way for me to get to the doctor's office.

November 08, 2017

By Roberta C_1

I am a current client of this provider

BrightStar Care is very dependable and everyone is very nice. BrightStar Care is able to help me out so much that I need.

November 08, 2017

By Lourdes R

I am a current client of this provider

Brightstar care is wonderful. They are there when I need them. Since I have arthritis, my caregivers help me by opening my water bottle for me.

October 18, 2017

By Jonathan B

I am a past client of this provider

BrightStar Care is a thorough company. BrightStar Care's services gave us the ability to get out of the house.

October 18, 2017

By Anonymous_253

I am a current client of this provider

I can't think of what I would say when recommending BrightStar Care. BrightStar Care's caregivers are nice people.

October 13, 2017

By Perry C

I am a current client of this provider

BrightStar Care just seems to be doing a good job for me. BrightStar Care helps me do things that I do not have to be doing.

September 27, 2017

By Joe G_1

I am a current client of this provider

BrightStar Care has always met my needs. BrightStar Care has enabled me to do what I want to do. I've only used them for a limited time. So far they have helped me get out of bed.

September 26, 2017

By Rose H_1

I am a current client of this provider

BrightStar Care needs to be cheaper.I am living on a fixed income and my bill was very high so I'm going to have to let them go. BrightStar Care does the washing, sweeping, and whatnot around the house. My caregiver is only here 4 hours a day.

September 22, 2017

By Tim G

I am a current client of this provider

BrightStar Care is responsive. BrightStar Care allows me to go out and work while my husband is well-taken care of.

September 20, 2017

By Anonymous_363

I am a current client of this provider

I would like BrightStar Care's employees to be better trained with patients with my loved one's condition and have better behavior in the workplace.

May 20, 2015

By Matthew Calloway

I am a past client of this provider

Brightstar has been wonderful with my mother. From the very beginning the owner came out to meet with myself and the owner, I knew this would be a good fit. He really took the time to understand my mothers needs and made sure the caregiver was a good fit. Mary took care of my mother for two years, and I could have not asked for someone more compassionate. I have recommend Brightstar to other friends as well.
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