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Right at Home Midlothian, TX

‌1006 Legacy Ranch Rd ‌ ‌, Waxahachie, TX 75165

(469) 202-4542

Verified Partner

4.6

(51 reviews)

Offers Home Care
Top rated on Caring.com

2019, 2020, 2021

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Reviews of Right at Home Midlothian, TX in Waxahachie, Texas

4.6

(51 reviews)

    Top rated on Caring.com

    2019, 2020, 2021

    View More

    Silvia E

    5

    January 13, 2020

    I am a current client of this provider

    They just gave me someone to have eyes on my mother. They always respond quickly to phone calls and questions, and when they schedule appointments, they happen.

    Anonymous_1255

    5

    December 20, 2019

    I am a past client of this provider

    They worked with me. They were flexible with what my dad needed. They were always available and helpful. I feel that the women who were running it were extremely responsive and knowledgeable. The caregiver we had was amazing.

    Imojene S

    5

    December 14, 2019

    I am a past client of this provider

    It enabled me to take my time and be less anxious. I liked the fact that they came through when I needed it in a timely manner. They accommodated me well.

    Danny N

    5

    December 10, 2019

    I am a current client of this provider

    They are there with her, and they help her with her showers. They are very easy to work with, are very cooperative, and provide very good service.

    Victor R_4

    4

    November 27, 2019

    I am a past client of this provider

    They were just there for her. My mom's attitude was really great, and it was nice to have someone there as a companion. They were there very quickly, and we didn't have to struggle with a whole lot of stuff. They were very responsive.

    Johnny B_1

    5

    November 15, 2019

    I am a past client of this provider

    I liked the overall care that they gave my mom because that was the most important thing. My mom did talk highly of them, and I texted her every day to make sure everything went well.

    Veri "

    5

    November 9, 2019

    I am a current client of this provider

    They let us know what is going on. They listened to what I suggested.

    Judith S

    5

    October 8, 2019

    I am a past client of this provider

    They helped by keeping an eye on him so he wouldn't fall. They took him places, so he could still be involved with life, and they allowed me to keep working. I liked the quality of the caregivers.

    Cindy C_5

    5

    October 8, 2019

    I am a current client of this provider

    The girl that came out yesterday was very kind, considerate, and loving to her, even though she had just met her. I like that they are really good and quick at finding us someone. They call us and let us know.

    Jim M_23

    4

    September 12, 2019

    I am a current client of this provider

    They help the most by providing transportation. I like that they are very responsive.

    William M_14

    4

    September 10, 2019

    I am a current client of this provider

    They could make my life easier by actually showing up when we ask. I would also like a registered nurse. I like that they are good to get someone last minute.

    Cheryl H_6

    5

    August 21, 2019

    I am a past client of this provider

    They provided the 24 hour sitters. They were very quick setting things up. I needed them right away, and they got someone that afternoon.

    Edwin P

    4

    August 21, 2019

    I am a current client of this provider

    Two of them could do more with her and involve her more. We have several people that come. Overall, the care has been good.

    Tristan L

    5

    August 21, 2019

    I am a past client of this provider

    They allowed us to pack. They let us know he was safe while we were gone. I liked the administration, the easy ways to pay, and how prompt they were. They would check in with me if they haven't heard for a while.

    Brittne W

    5

    August 16, 2019

    I am a current client of this provider

    They really help out a lot. I am a quadriplegic. They get me out of bed, help me shower, and do anything and everything I need. I like that when I call and need help, they are pretty good at finding someone. There has never been a time where I haven't had anybody come out. If there isn't a caregiver available, sometimes, the owner comes out.

    Pam H

    5

    July 30, 2019

    I am a current client of this provider

    They always contact me if the caregiver is sick or if there are any changes. For me, it saves me a lot of trips. I know that she is in good care. I have been with them for three years, and I have no complaints. They communicate with me about any changes, and I appreciate their communication.

    Mary F_4

    5

    July 25, 2019

    I am a current client of this provider

    I am just overwhelmed every day. I have been blessed. The caregiver takes care of my mom and everyone in the house. Some days I do not have to ask her to do anything. The care my mom is getting is better than it would be in a nursing home. They go above and beyond, and if someone is not able to show up, they have someone at the ready. I have gotten the best quality of care.

    Kim K_6

    4

    July 16, 2019

    I am a current client of this provider

    They need to be consistent and know what to do. They need to provide consistency in the caregivers.

    Brett T

    5

    June 28, 2019

    I am a current client of this provider

    The most helpful part has been getting me up and putting me to bed. In other words, they have allowed me to live because I havent had to stay in my chair. They are incredible. I would tell a friend that their nurses/attendants are knowledgeable, caring, and do whatever you need them to.

    Barbara P_12

    5

    June 25, 2019

    I am a current client of this provider

    I have a wonderful lady that is taking care of my husband. They have worked with me really well. They are good people. They are always helpful and knowledgeable. Anyone they have sent out has been really good to my husband, and I just like them.

    Robert L_4

    5

    May 17, 2019

    I am a current client of this provider

    I don't have to do it, and everything is taken care of that I need. I have no problems with them. They do what they say they will do.

    Anonymous_1787

    4

    April 26, 2019

    I am a current client of this provider

    They need to improve on getting their statements out. Sometimes they send them on Thursday, Friday, or not at all. They can improve the quality of care and the eagerness to help my loved one.

    Suzette B

    5

    April 23, 2019

    I am a current client of this provider

    They provide services when I need them, even on short notice. They are dependable and they have good quality caregivers.

    John H_20

    4

    April 11, 2019

    I am a current client of this provider

    It has improved my life more than his. There is not much more they can do because he has dementia and Alzheimer's. I like that they have been flexible working with us.

    Tricia P

    5

    March 20, 2019

    I am a past client of this provider

    My loved one became very attached to their caregiver and helped my loved one with bathing and eating, for us we did not have to worry. I liked that they were forthcoming with their information and their people were nice, accommodating, and seemed to have their act together.

    Anonymous

    4

    March 13, 2019

    I am a current client of this provider

    It takes a lot of pressure off of me to care for my loved one. We've had a little bit of trouble with some of the caregivers. We had a caregiver who only cared about the money and stayed longer than needed. Right at Home was good about switching that for us.

    Debbie A

    4

    February 26, 2019

    I am a current client of this provider

    They could be more proactive when taking care of the dishes and the house. I have been through many caregivers. Some caregivers just take up time instead of helping out.

    Anonymous

    5

    February 21, 2019

    I am a current client of this provider

    They have gotten me to my physician appointments. They could provide consistent service.

    Susan L_12

    4

    December 19, 2018

    I am a current client of this provider

    The caregiver need to communicate better with me so I know what's going on. They need to have better communication between the caregivers and me. They don't always leave notes.

    Pamela H_5

    4

    November 26, 2018

    I am a past client of this provider

    They mainly helped him at night get to the restroom and then get dressed in the morning. Their time could be more consistent as far as when they show up and when they leave.

    Matt S_2

    4

    November 12, 2018

    I am a current client of this provider

    It is nice to have help here while I am gone at work and know that they are here with my dad. It seems like some of their decisions have been driven by profit.

    Aaron M_1

    4

    November 9, 2018

    I am a past client of this provider

    They freed me up to do other things. I wasn't able to help my father at that particular time. It helped me to be free to do what I needed to do. They need to treat their employees better. I like that they were flexible and were able to get what I needed without any problems.

    Debbie M_4

    5

    October 24, 2018

    I am a current client of this provider

    They save us lots of time because I am trying to work. It saves me trips to his house, he really likes the girls, and it improves his quality of life to have someone visiting with him. Their coverage has been good and they are very responsive. The caregivers they send out are quality.

    Anonymous_40

    2

    September 26, 2018

    I am a current client of this provider

    I have to keep calling to check on them. They could do what they say they are going to do. What I ask them to do and what they promised they would do don't match up.

    Provider Response

    Right at Home Midlothian values feedback from both our clients and their families and our employees. Since attention to detail is of utmost importance to our office, we have attempted to substantiate your claims using our records. Unfortunately, we are unable to validate that you are a current or past client, family member, or employee. All concerns are addressed by the owner of the agency, Whitney Krupala. We are always looking to improve the client and employee experience and are willing to discuss your concerns if you'd like to call the Midlothian office. We have a strong history of quality care and we strive daily to improve the quality of life for those that we serve, as evidenced by our 2018 Employer of Choice, 2018 Provider or Choice, 2018 Leader in Excellence, and 2018 Caring Star awards. It is an honor and privilege to serve seniors in the Ellis County area and we will continue to make every effort to provide the highest quality care possible.

    Marilyn M_1

    5

    September 17, 2018

    I am a current client of this provider

    They helped me get through what I had to go through. They were all really good people that helped me.

    Tommy H

    5

    July 19, 2018

    I am a past client of this provider

    They stayed with him when I was at work and I think they did a very good job. I think they could have talked with him less. He didn't like the caregivers talking with him as much as they did. I already have recommended them to another family.

    Dr. K

    5

    May 14, 2018

    I am a current client of this provider

    They have made it possible for my husband to go on business trips. They work with me to get the caregivers that I like.

    Mark L

    4

    March 20, 2018

    I am a current client of this provider

    If you need the kind of services that they offer, they are good at it and effective. They could do more around the house.

    Mrs. Pat K

    5

    February 14, 2018

    I am a current client of this provider

    The people that have come to us have all been very caring and they do their jobs well. They seem to have genuine concern for the patient. They are absolutely dependable and show up when they are supposed to. They are personable and pleasant to have around. They do not cause me any distress or concern.

    Mary H_47

    5

    December 15, 2017

    I am a current client of this provider

    I would tell others that Right at Home is punctual and has really nice people. The services of Right at Home gives me time to do stuff for myself.

    Cori H

    5

    November 10, 2017

    I am a past client of this provider

    Right at Home impressed me because they were friendly and good. Right at Home made all the difference in the world because my loved one couldn't wash her hair since she had both hands in a cast. The caregiver provided physical benefits and emotional support by being her friend.

    Kayla K

    5

    September 18, 2017

    I am a past client of this provider

    I was satisfied with the caregivers they sent out to my loved one. They listened to me when I did not like one of the caregivers and asked to get the caregiver changed. Right at Home was able to stay with my loved one when I needed to do other things.

    Carolyn P_4

    4

    July 18, 2017

    I am a current client of this provider

    Right at Home employs outstanding administrators. The owners take personal interest in the company. They came and sat in my living room and explained everything to me, and the caregivers have been very helpful. Right at Home has tried very hard to match us with a person who meets our needs. They didn't just blindly assign someone, but sent two or three to us and allowed us to make a choice. This allowed us to give input. The company has been very sensitive to us. The caregiver has become a member of the family.

    Karen D_4

    5

    June 27, 2017

    I am a past client of this provider

    Right at Home was professional, on time, efficient, and did what they said they were going to do. Right at Home was very helpful because they kept Richard company, and I was glad someone was there while I was at work.

    Ginger L

    4

    June 16, 2017

    I am a current client of this provider

    The caregivers are very caring and respectful, and they take good care of my dad, which helps me tremendously. The services have a huge impact on my life as I live hours from my dad. These services give me some freedom along with peace of mind knowing he is well taken care of.

    Teresa G_1

    5

    May 16, 2017

    I am a current client of this provider

    Right at Home's caregivers are very good and work hard. I live out of town, so it is nice that the caregivers can be at the house for me.

    Theophanes "Ted" C_1

    5

    March 16, 2017

    I am a past client of this provider

    I'd recommend Right at Home because most took really good care of my husband. Right at Home was able to help me because I didn't have to take care of my husband.

    Carol E_2

    5

    March 16, 2017

    I am a current client of this provider

    I would tell a friend that Right at Home has great services. Right at Home provides a quality of care that makes me feel comfortable doing other things that I need to do.

    Lattie A_1

    4

    February 15, 2017

    I am a current client of this provider

    I would tell someone that Right at Home will send someone out to work for you. I think that the caregivers should make sure that they are busy all the time.

    Archie B

    5

    January 19, 2017

    I am a current client of this provider

    Right at Home is a good service. Right at Home's caregiver is reliable and friendly.

    Kenneth G. Hoyle

    5

    January 31, 2016

    I am a past client of this provider

    We were so blessed to have Right at Home (Midlothian, TX) help us hospice my father. Owner Whitney and assistant Amy coordinated the caregivers wonderfully. Pamela was my father's primary caregiver. She was a blessing to us throughout dad's final days. Very competent and a compassionate heart.

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    Services and Amenities of Right at Home Midlothian, TX in Waxahachie, Texas

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Midlothian, TX in Waxahachie, Texas

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Map of Right at Home Midlothian, TX

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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