My mom has been a client of Home Instead for more than four years and throughout that time has benefited from a very caring and dedicated group of caregivers. Staff scheduling has been a key component in giving her consistent companions, ladies who she trusts and likes. My mom is very comfortable with the "visitors" in her home and I believe appreciates their company and their help which enables her to live in her home.Given my mom's memory issues, the input I get from her caregivers on a regular basis is vital for me to understand and respond to her ups and downs including her health and medical check-ups. Thank you Home Instead.
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Reviews of Home Instead Senior Care - Lubbock, TX
Home Care Reviews for Home Instead Senior Care - Lubbock, TX
May 30, 2019
I am a current client of this provider
December 20, 2018
I am a current client of this provider
The agency provides companionship for my parents as well as helping with simple chores, transporting them to appointments or to run errands, and they assist with exercises for them. They are always very punctual and the interactions with my parents have been extremely positive. The agency is wonderful to work with as they are very accommodating to our needs.
June 22, 2018
I am a current client of this provider
Caring for an elderly parent is physically, mentally, and emotionally exhausting. Home Instead has taken the greatest part of that stress off of our hearts and minds! The care team and administration are outstanding. The ladies who take care of Mom are spoiling her rotten with massages, mani- and pedicures, and tasty treats. She loves them and looks forward to seeing them everyday. We highly recommend Home Instead to anyone looking for excellent care for their loved one and peace of mind for their family
March 30, 2018
I am a current client of this provider
Mom is extremely happy being at home, and the ladies are doing a great job taking care of her!
August 21, 2017
I am a current client of this provider
We have been a client of Home Instead since 2015. With my mom's wish to be in her home, Home Instead was recommended to us for help with assistance preparing meals, light housekeeping and companionship. The staff had accommodated a variable part-time morning schedule for my mom's care up until the time she injured all her caregivers have done an amazing job with her, giving her a needed psychological lift.
The staff has done a great job of consistently scheduling the same caregivers during the week. This has relaxed my mom and provided familiar faces giving her needed assistance in her daily routine. I live 500 miles away and I am able to touch base with the caregivers on a regular basis to keep up with my mom's ups and downs. My mom's memory issues keep me from getting the whole story from her so the caregivers are my window into how she is really doing and what is happening in her day. The people of Home Instead have gone beyond the routine call of duty many times with my mom's best interest in mind.
July 17, 2017
I am a past client of this provider
Home Instead's services were invaluable during the time of my mother's illness! We had wonderful caregivers sent to our home that were both loving and respectful. A very good experience!
May 18, 2017
I am a current client of this provider
Absolutely amazing group of people. The caregivers, case manager, schedulers, bookkeepers and all support staff have been incredible. We've had so many changes in care over the last 2 and half years and the office in Lubbock has handled it all so well. Thank you!
May 04, 2017
I am a past client of this provider
Thank you to those that cared for Smith. It was a blessing to us to know someone was with him when we were so far away. Pam, thank you for taking our dad to church every Sunday. He loved the church. Cary, thank you for being with him to garden, go to coffee, walk and many more.
April 18, 2017
I am a current client of this provider
Great consistent service! You can count on them!
February 28, 2017
I am a current client of this provider
Great service! Aides were very helpful and prompt.
February 27, 2017
I am a current client of this provider
Home Instead has cared for both of my parents. They don't just care for the client, they consider the needs and feelings of the entire family. They are a very trustworthy and caring company.
October 27, 2016
I am a past client of this provider
My wife (patient) and I could not been more pleased with the staff of Home Instead. They were professional in their actions, compassionate in their care, and courteous in their communications!
May 10, 2016
I am a current client of this provider
The care Home Instead provides enables us to stay in our home.
May 10, 2016
I am a current client of this provider
Linda who helps me two days a week is so very helpful to me. I appreciate her so much.
May 10, 2016
I am a current client of the provider
After reading the company story in Guideposts, we sought out Home Instead and established a care plan to help with our household hoarding. We've seen steady improvement in management of our Thangs. Our provider transports stuff not quite ready for throwing away to a local charity for homeless neighbors, and provides gentle insistent reminders to us to stay on task.
March 30, 2016
I am a past client of this provider
Special thanks to Michelle and Maddie and to the well-trained caregivers of Home Instead. They have strengthened my recovery and helped in so many ways!
December 18, 2015
I am a current client of this provider
They send kind, trustworthy, loving and caring caregivers to our house.
December 16, 2015
I am a current client of this provider
At a very difficult time in our lives we were introduced to Home Instead. Two angels, Delila and Maureen come into our home and met our needs completely. Home Instead is a very professional organization who I would recommend to anyone.
August 31, 2014
I am a current client of this provider
Home Instead provides great and excellent caregivers. The agency has a responsive management team that can handle schedule change requests. I highly recommend them!
August 31, 2014
I am a past client of this provider
Couldn’t ask for better care. All the ladies that came to my home were great. I really love the two because they were quilters.
March 31, 2014
I am a past client of this provider
Home Instead was an answer to pray for our family. Our daily caregiver, Rebecca was a precious friend as well as a caregiver to our Mother. Stacey, our Case Manager, was so involved on top of our every need. The entire staff at this office was kind, thoughtful so easy to work with. I honestly cannot say enough kind words or give them enough high praise. I will recommend them over another. They took care of our Mother.
December 23, 2013
I am a current client of this provider
What a wonderful experience we have had with Home Instead. The love, care and dependability of the caregivers have given me and my family peace of mind. I am grateful for them!
December 06, 2013
I am a past client of this provider
Home Instead cared for my mother in her home until she had to move to assisted living. All the caregivers were very professional and caring. They made it possible for my mother to stay in her home as long as possible, and gave me peace of mind that she was checked on daily when I couldn't be there. The office personnel stayed in touch with me on all matters. I would highly recommend Home Instead.
October 20, 2013
I am a current client of this provider
Home Instead provided consistently excellent care for my mother. They went the extra mile to be sure new care givers were trained in what was needed for my mother...her likes and special needs were explained each and every time that someone new came out. they tried very hard to keep the same caregivers during the same time slots so we and my mother who has Alzheimer's knew what to expect. They kept accurate information on meals, meds and behaviors so that we knew the details of Mom's daily routine. We had used another in-home care company for several years and often had problems with numerous changes in personnel and inaccurate record keeping but were afraid to change for fear of getting something worse. We wish we had known about Home Instead sooner!
September 17, 2013
I am a current client of this provider
A caring, well-organized group who tried to take care of my sister who has Alzheimer's. They did their best with her but she had to be placed in an assisted care facility. My rating of this group is triple A.
June 27, 2013
I am a current client of this provider
The administrative staff have been outstanding in selecting caregivers for my mom; they have been very flexible in making adjustments to the schedule when needed. The caregivers have been excellent. They consistently are so above and beyond and have very much become a part of our own extended family. I cannot say enough about the caregivers. They have been kind, considerate and thoughtful; they have provided excellent care for my mom.
April 03, 2013
I interviewed this provider
HomeInstead is amazing! You can trust this business. They care. They love the elderly and disabled. They see their work as a ministry. Highly recommended!
April 02, 2013
Other
HomeInstead is a fantastic loving and caring business with a personal touch. I highly recommend HomeInstead Senior Care to anyone looking for what I consider to have that family touch to care for their loved one.
About Home Instead Senior Care - Lubbock, TX
Home Instead Senior Care is the largest and most trusted source of personalized non-medical care for seniors. We are locally owned and operated and offer quality, customized service.
Our caregivers are screened, bonded and insured. We invest in caregiver development that includes classroom style training, quarterly continuing education, and monthly education and tests. We also have a strong quality assurance program for the support and supervision of caregivers.
We offer a wide range of services tailored to the requests of our clients. The services include, companionship, meal preparation, light housekeeping, medication reminders, bathing and personal hygiene assistance, transportation, and Alzheimer's care.
Services and Amenities of Home Instead Senior Care - Lubbock, TX
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.
Range of services
- Companion Care
- Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
Training
- Continual Training
Training Areas
- Family Communication
- Transition Issues
- Memory Care Training
- Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
