Home Instead - Houston Southwest, TX

Offers Home Care

21 Reviews
Call (866) 936-1978
Home Instead - Houston Southwest, TX (866) 936-1978

Reviews of Home Instead - Houston Southwest, TX

21 Reviews Write a review

Home Care Reviews for Home Instead - Houston Southwest, TX

May 17, 2021

By jpc72

I am a current client of this provider

This company is very dependable and organized. All employees and caregivers have been professional and well-trained and most importantly they are kind, gentle and caring.

April 20, 2021

By sthom

I am a current client of this provider

I like and appreciate how Home Instead is always able to meet my needs, and with flexibility. It's reassuring having someone you know you can depend on. In the past, I used the services for my mother in another state, and was happy that Home Instead was able to help me out, especially during her final days. And now that I use the services myself, it's especially important that I knew about this service already for myself.Thank you.

February 11, 2021

By Jeannie Stevenson

I am a current client of this provider

We are very pleased with every aspect of this company's service. Everyone who worked with us was very professional, courteous and accommodating.

January 05, 2021

By RAnders52

I am a current client of this provider

My 100 yr old father and 98 year old mother were recently driven from their home due to damages incurred during Hurricanes Laura and Delta. We had to relocate them to an apt in Houston,TX on very short notice (3 days) due to the emergency. Having utilized Home Instead in our hometown for a number of years, I made a call to this Home Instead agency in Houston. The response was fast and Home Instead had us set up and receiving care for my parents within just days of the call. We have 2 providers for my parents, both of whom have been very good with my parents. The followup from Home Instead has been great. We are very pleased with the responsiveness, the quality of services and the quality of caregivers provided by Home Instead.

December 12, 2020

By Nrouhana

I am a current client of this provider

They are extremely friendly , gentle and caring employees that pay attention Tom detail and are flexible with your work schedule. They are super responsive to the needs of the client and try to make the care very personable.

November 06, 2020

By KatikaB

I am a current client of this provider

Home Instead helped my family tremendously during a sudden unexpected medical crisis. All of their Caregivers are hard-working and friendly, and most importantly willing to take constructive criticism and feedback. They were able to help me out right away when I needed someone to start assisting my family same-day, and they also took the Covid19 situation very seriously with their Caregivers wearing masks the entire time that they were inside my home. I highly recommend them, Miss Violet and Miss Lisa in particular do a great job.

November 04, 2020

By Judy S Taylor

I am a current client of this provider

I have been very happy with the care and consideration for my healthcare needs. The staff typically arrives on time. The arrival time is so dependable that if they are late I am concerned, almost all the caregivers are excellent and the few that were not I didn't have them come back: that was along time ago. I give Home Instead an A!

January 02, 2017

By Gaye206658

I am a current client of this provider

My experience with Home Instead has been very good so far. The caregiver is very professional, on time, and very friendly. It is going well. I don't have any complaints.

September 30, 2015

By Allisson E. Ator

I am a current client of this provider

Home Instead was the best decision we made for the care of my mother. The scheduling process was easy and the caretaker is wonderful. Christine quickly bonded with mom and was a true blessing. My mother loved her companionship, caring nature and all around attitude. In fact, we were just increasing her time each week. Thank you ladies. You are such a blessing.

December 09, 2014

By Norma15

I am a current client of this provider

Good francise - perhaps the best. They are diligently looking for and working on any improvements they can make.

October 02, 2014

By Earl6

I am a past client of this provider

Giver was attentive, and asked to help, instead of waiting to be asked to help.

August 30, 2014

By Thomas39

I am a current client of this provider

I am very pleased with the service. Everyone is very polite and helpful. Give everyone a raise.

November 17, 2011

By cotton1960

I am a past client of this provider

I was very pleased with the individual caretakers and with the care manager. For the most part, they were responsive to the needs of my parents, and the manager was easily accessible via phone. I was not as impressed with the administration/billing. We were never provided with any basis for the the hourly rate, which seemed almost to be assigned at random. Then, as my father's physical condition improved, the hourly rate dropped, but again, we could never figure out what criteria the agency was using to assign the rate. After consultation with the manager and the owner, we were able to agree on an appropriate rate, but the billing department didn't quite keep up, and I could never reach anyone from the billing department to sort it out. Eventually, we just wrote a check for an amount that seemed to match what we had agreed, even though it wasn't the amount on the bill.
See all Home Care reviews (21) See fewer reviews
Get Costs

About Home Instead - Houston Southwest, TX


Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

Get Costs

Photos of Home Instead - Houston Southwest, TX

Get Costs

Services and Amenities of Home Instead - Houston Southwest, TX

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
Get Costs
Get Costs

Get Costs

Home Instead - Houston Southwest, TX

  • By clicking "Get Costs", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.